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the room 111 no bar
Nice Hotel, friendly staff No bar in the evening
Clean, nice, tastefull interior, staff spoke good english hard bed,
The beautiful spacious room, and the polite friendly staff. If you like shopping it is the perfect location. would have like access to a hotel bar and to be able to sit and have a beverage before going out to eat etc. f
Very central location and friendly staff Decor was a bit dated but everything was spotless and well-maintained.
Good position in a beautiful building; large room; good breakfast; possibility of parking nearby at no cost (during holidays)
The ambiance of the hotel.
I cannot say a bad word about the Hotel Vittoria. The staff were very pleasant and helpful and the location of the hotel was excellent. Only a short walk to the centre of the town. We had a very pleasant stay.
Beautiful 'Old World' feel to the hotel, great place to stay in Faenza
location, cleanliness and staff current refurbishment, noise was slightly offputting. some seating needs attention or replaced and some choice for english breakfast even if only toast
The hotel and staff were outstanding and we would have happily stayed there longer.
We were treated like royalty. Expert and attentive staff made this incredible hotel even better.
old world charm,classy, very good food and exellent staff.The location is superb in town but yet opens out into gardens and park at rear. Within monutes drive of spectacular tuscany like countryside on hill route fo Fanrni room was cold at times and bed was quite hard not as comfortabe as 4 * should be
Excellent location. Very good service. Reach breakfast. Nice spa.
The spa facilities The decor is heinous. But Mussolini commissioned the hotel - it is large - and they try to preserve some feel of that era.
Really nice Hotel. I enjoyed stay. Anytime again.
the baths, the thermal water is amazing not partial to the town x-roads location or the architecture
The efficient friendliness of the Staff in the Wellness Centre. They showed us around and explained everything perfectly. Congratulations
It was very nice time. Room was very nice and breakfest too. Swimming pool was great. Little bit noisy aircondition in the room
The live music at the bar in the evening is a nice touch, as well as the general relaxed athmophere and the kindness of staff. I would definetely recommend this hotel.
We found this a lovely hotel for facilities and comfort. It was particularly good value for money. The hotel is great for those arriving by car. For anyone else there is neither public transport nor a safe walk path into Faenza. It is a taxi or a taxi!
The staff were very polite and cheerful. One thing, the hotel called me a taxi to take me to the airport. The taxi driver drove many kilometers in the wrong direction and it cost me 10 euros more than the trip from the airport.
access to and from the motorway was very good. the bedrooms were well insulated against motorway noise. Hotel surrounds untidy and unwelcoming. Room and corridor decor terribly depressing. No coffee making facilities. Steps up from car park to hotel made moving luggage difficult.Room rate was high compared to other better hotels used during trip.
The Ammerican receptionist was exceptional her service she provided to us was just outstanding, we loved our stay and the children enjoyed the internet connections is the rooms awesome,
friendly staff and helpfull
close to the highway exit. ashtrays and smoking smell in non smoking room and they do not change your room.
The fact that it was near the motorway which was the only reason I booked it having stayed at this hotel before. Also reasonable price Room smelling of smoke and oppressive heating. Having to make breakfast tea with lukewarm water. Small cups needing constant trips to breakfast bar. Fixed overhead shower geared to men. No tea /coffee making facilities in room (which are beginning to appear in Italian hotels).
Friendliness of the staff
Heel vriendelijk onthaal we waren in faenza voor de passatore (100km ultraloop) ondanks we lang voor het toegestane incheck uur aankwamen werd ons toch snel een kamer aangeboden
This was noz my first time there. What I liked is what you have allready questioned in point 2 no
We were only there one night and just visited the town.
It is impossible that the hotal has 4 strats...maybe in the 70s. Old furniture, small windows, very bad breakfast.
internet access not free
Free internet in the lounge
Hotel staff were very friendly. English speaking. Very helpful indeed. Rooms were adequate, clean, 'Klima that worked !' Shower was a little on the small side but bathroom itself clean and good size. Towels and laundry seemed new. Good sized Parking area with no problems to access. You would need a car to get into the town itself. 10 mins from the A14. Good selection of food and quality good, although i thought just a little expensive. Some of the area's may'be could do with a little refurb, but on the whole it's ok
Large free parking, good Breakfast, Warm welcome (by a young man and young woman), Elevator and I'm ok with the price during my periode (half May). I should visit this hotel again. The internet service from Vodafone is to expansive. Single beds are a bit small for a 4 star ranked hotel.
Staff very friendly. Very near to Faenza city, but car necessary. The hotel rooms were basic and old. The breakfast is poor: I suggest you to ask directly for capuccino or cofee to the barman. The hotel should be classified as 3*.
Both the room and ensuite bathroom were really spacious and very nicely decorated and furnished. The hotel's restaurant, which specialises in seafood was excellent, though a little formal for our taste. Location was good for going to Imola motor racing circuit, and Faenza is a pleasant town. Restaurant was expensive (but very good so probably worth it). It was fuly booked the first night we were there but the reception recommended a restaurant in Faenza and ordered a taxi for us.
Lovely setting & grounds; but above all an exceptionally good restaurant which was a pleasure to eat at The double row of barbed wire around the edge of it; difficult to find
Location at the edge of a beautiful little town with great restaurants. Very basic in presentation and facilities. Some of the electrics were from the amateur school of diy.
Most of all the countryside.
Reasonable standard hotel in a good location
The quiet location and the relaxing sound from the river. The poor meal service in the evening was compensated by the helpfulness of the personnel to provide plates, glasses etc to bring and eat our own food and wine. The perfect location for excursions by car in the wine and food districts in the south of Emilia Romagna as well as the short distance to the Bologna airport. Only two of the staff people were able to communicate in English.
Nice surrounding, close to Bologna and outlets.
We spent only one day in this Hotel, but I wish we spent more! The building is beautiful, our room was clean and comfortable, recepcionists are really kind, and speaks well english, breakfast was various and tasty... the only disadvantage Castrocaro terme is a bit far from big cities, and if you arrive later than 8 pm you can reach the hotel only by car or taxi.Castrocaro Terme anyway is a kind and nice small place, we enjoyed it, and there is a nice roman style church close to the hotel, which worth to visit. The only disadvantage Castrocaro terme is a bit far from big cities, and if you arrive later than 8 pm you can reach the hotel only by car or taxi. But Castrocaro Terme is a kind and nice small place, so didn't mind it so much
Breakfast it's ok, I don't that it should have 3 stars though.
Services and food
Ideally suitable fo an overnight stop. Good carparking and helpful staff. Advice on locked doors would have been useful. We returned after a meal in the town at 1130 and had to call the night porter to get in.
room's size, wiew from the window, nature around of hotel room service
the staff, the food, the place
A spa-town hotel designed for Italian clientele. We found it charming for a couple of days and were able to practice our Italian. Basic Italian-style breakfast