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I found the hotel staff very helpful and friendly. The hotel was also very comfortable.
the staff were friendly and helpful and it was conveniently located the choices offered for breakfast and dinner could be wider
Excllent relation price/quality Everything extremly good
The first time that I stayed in this hotel they gave a renowned room and I found agreat deal but this time I stayed in an older room what I definitly dont recomend
The location - close to what we came there for No - you could not fault the hotel and its staff plus the location
Overall we enjoyed our stay in the Hotel, the staff and facilities were excellent. In particular we found the Head Waiter and his team extremely helpful and they went out of their way to give us an excellent service. For example the Head Waiter had reserved us a table without us requesting (he pre-empted our needs) and it was welcomed after a long day out. We ate in the hotel most of our stay for two reasons, it was excellent and it was good value for money.
I recognized that all the employees of the hotel including the restaurant, especially the staffs at the reception counter, were very much friendly, hospitality and helpful in every aspect. I should appreciate all of them for their devotion to their guests. I shall commit myself to stay at this fine hotel when I am back to fatima again in the near future.
Service is friendly and good. Facilities are excellent. Lounge is peacful. Spa is wonderful. Breakfast is excellent. Room service is excellent. Overall a wonderful place to saty.
A great place to stay in Fatima, quiet, welcoming and nice. A fabulous restaurant downstairs!
excellent breakfast,spa was ok,lots of tv channels in english. steam room didn`t work,7 euro for a bathing cap so you could go in the pool.
Great location to Fatima (an easy walk). Easy to find with good parking. The hotel and restaurant staff were very friendly.
The Pool and Spa facilities were first class. The restaurant prices were a little expensive.
The staff were extremely attentive and helpful to myself and others. booked a twin room but got twin beds joined together with same bed clothes so couldnt separate them.
Very good quality/price relation. Hotel has a new area that we would advise, although the rooms are more expensive (also bigger in space). Spa and gym are pleasant and for free (except massages) and breakfast is good. Restaurant is nice (not cheap) but too quiet. No covered parking and the one that exists is a bit small for the hotel size, but that's just a minor issue compared with all the good stuff you get.
Everything. Location-near the Sanctuary, spacious lobby and restaurants, nice room, great breakfast. The staff, though all very efficient, could be friendlier. A smile and greeting to the guests could go a long way.
The location was excellent. Nice good quality hotel and the breakfast was good as well. They staff was well very professional and good. Everything was what I expected and better. Nothing to complain about.
Close to sancury of Fatima just 2 minute walk Every thing was good the resturant was clean and the food very good
Location, comfort, staff. You cannot improve on this location. They opened for dinner at 7:30 p.m. and we wish it had been a bit earlier as we were getting an early start, but it was off season, so who knows if it's different during the season.
clean, convience to church
Location Cold plates on main course meals
The hotel is very clean, excellent room facilities and nice restaurant for both breakfast and dinner. Staff very helpful and kind. Mr. Americo, waiter from the restaurant, is a good example of a person willing to help and it is clear that likes what his job.
nice parking space, good space at the room, quiet, nice staff. the breakfast hadn't much variety, but it was reasonable for a continental breakfast.
The friendliness and helpfulness of the staff. I liked the spaciousness of the room and the cleanliness of the bathroom. I will certainly stay here again in my next visit to Fatima Food is average quality. However, we appreciate their serving us dinner despite the late hour.
the hotel was perfect .dont be put off by outside there is alot of building going on , this did not spoil our stay. no
very convenient to go to basilica
The location was excellent, the atmosphere was welcoming. The staff were very nice and helpful.
The bedroom smelled musty on arrival, perhaps due to the carpet and little occupation in low season.
The hotel could not be faulted in any way.
The breakfast for a 3 stars hotel was very good, egs, bread, fruit, cofee, brownies,
good hotel staff
quality of hotel no
Location. Clean and spacious room (with fruit and water) and bathroom. Breakfast ok Not enough insonorization in room but quiet hotel
good location nothing
Breakfast very good and plentiful No plugs to have a bath
The hotel as good location. The services are quite good and rooms are very nice. It was a very good deal.
Preis, Location Noise, not so good Aircondition
The room was very comfortable, the bathroom was very clean and the water quality excellent, and the breakfast buffet was delicious. This was a great hotel to use as a base for exploring nearby Tomar and Batalha.
Excellent value for money. I stayed there for one night and for 30€ per night with breakfast is absolutely perfect. Well located, right on center of city of Fátima, with a 10 minute walk from Sanctuary, in a calm zone of the busy city. The breakfast was ok, all the normal things and with some variety. The room was big with a big bathroom too. Also had TV, air conditioned and a closet with a safe. Also enjoyed the balcony on the room. For 30€ per night, this hotel is an excellent choice for your stay in Fátima.
Our 2 night stay at the hotel was very nice. Satff were very accomodating especially Nicole who directed us to where we wanted to go. Breakfast is very good for the price I paid. With the experience we had, we will definitely stay at this hotel again. It's just the smell of smoke in the lobby. If they can just isolate the smoking area, I think it would benifit everybody.
very pleasant staff, friendly and helpful
good location, excellent value, new facilities, good breakfast included.
The attitude of the staff, especially reception trying to help as we were travelling with a two babies and my mum of 75yrs old. The carpet in the room was really dirty. Seemed it had not been hoovered for some time. This was the only bad point.
Location was good A good place for a good nights sleep Menu did not change much
clean and a flexible staf nothing special
It's a new and nicely decorated hotel. The rooms are clean, comfortably furnished and well equipped. The staff was friendly and attentive (e.g. we had a problem with the room safe and it was repaired quickly). The meals in the restaurant were served very good, the food was good. The breakfast buffet offered the usual assortment of food and drink in decent quality. Free parking opportunity in the vicinity of the hotel, additionally paid hotel parking. Good location near the sanctuary, also quick access to the highway. The breakfast room lacks atmosphere.
Very very good hotel. Great value for the money Absolutely nothing
Price ok because I´ve just pay 50 euros per night Regular price of 200 euros.....no way!
Good room; satisfactory price Empty minibar; no free internet access
Modern, clean, comfortable hotel with very friendly staff receptionist. Too quiet at night (rather far from restaurants & shops) even though very close too the Sanctuary.
The comfort No at all
Location, warmth of staff, their excellent showers and bathroom facilities No
hotel ambience, friendly staff distance from the bus station as this was the basis for choosing the hotel
most pleasant experience. staff very friendly. no complaints
The cleanliness of the hotel is excellent, very quiet, and wonderful food. My husband and I had a great stay, we'll definitely return to stay in this hotel. ;-D \o/ Nothing, everything was great.
Staff, room, restaurant, close location to Fatima Basilica. Hard to find entrance
Location, the hotel is right in front of the basilica, close to shops and restaurant.
Conveniently located to the Basilica. Room was clean and hotel staff are excellent.
Its standard generally very good and its location in Fatima was great limited menu in restaurant at night
Magnificient location, very friendly stuff, excellent restaurant.
1) Location. Situated right in front of the gate to the Shrine of Our lady of Fatima. (2) Comfort and cleanliness of room. Nothing. I like everything in this hotel.
hotel Fatima is close to the shrine. I could even see it from my hotel window
The staff were extremely friendly and accomodating but the best part is the location providing easy access to the santuary. The restauraunt in the hotel is also quite good.
I really enjoyed the proximity to the fatima shrine. The rooms furnishings were old and worn.
The location is excellent, right next to the Sanctuary. We had a junior suite which was a really good size and was very comfortable The quality of the food in the restaurant which usually is very good, was not of a very high standard this time round
The hotel is ideally situated as close as possible to our Lady of Fatima, the shrine is across the road and overlooking the grounds of Fatima. Bring used to having tea making facilities in the room this was sadly missed.
Hotel and room was first class. Size of room and bathroom quality were more than adequate in every respect. Staff were pleasant and friendly and they offered some well presented meals both at breakfast and Dinner. The place was only three hundred metres from the Holy shrine in Fatima. Also the main town and museums were only 5 to10 min. walk away. Hotel underground parking was free. (booked in for 1 day third week in June 2007) Gladly extend the booking the next time visiting. No
The staff were helpful. The location of this hotel is excellent. The evening meals were good and reasonably priced.
The best location for visiting the Sanctuary - right across the street. The window of our very comfortable room looked down on the Sanctaury Plaza. Excellent reasonably priced hotel. Lots of tourists buses use this hotel, but individual travellers are also well looked after. Some may find the loadspeakers braodcasting the Sanctuary services intrusive. We enjoyed this as part of the atmosphere of Fatima.
the hotel was bright clean and spacious the staff friendly and the food good. it was ideally situated for my visit to Fatima and I had no trouble finding it.
Very good standard No
A friendly atmosphere. We felt welcome at once. Excellent breakfast buffet and dinners. Unique position close to the churc´hes of Fatima.
Location and cleanliness.
Superb hotel; good facilities; excellent Restaurant; close to the shrine good value for money
quiet, nice & clean room, cheap, free parking facility
Excellent location - our room's window was facing the monastry (which is the only readon to come to Fatima ...) Breakfast was very basic
Clean and comfortable room, well decorated. Bathroom was spacious and clean. Free parking in front o the hotel.
The cleanliness of the room and the good breakfast.
My wife and I liked nice hotel staff, relative quietness, good price-service relationship. Very recommendable!
Very basic but ok for 1 or 2 night stop
Location, cleanliness, price (very cheap). You can´t expect more for that price.
Nice, comfortable, cheap rooms. Good breakfast.
The room was clean, good interior and very lovely people. Very important is location of the hotel - very close to Fatima sanctuary. So the atmosphere in the air makes the stay there very special.
People are frindly and very good. I really enjoyed my stay there. Thank you.
the hotel appears to be a family run business, the rooms were clean and linen and towels changed every day including sunday. the staff were friendly, the owners daughter brought a laptop from home in order to print travel documents for us. Nothing was too much trouble for the staff. internet access was very slow, and a working printer for travel documents would have been valuable. maybe a variation in the breakfast menu would be beneficial, especially when staying for a week.
Breakfast Water during the shower was switching from very hot to very cold accidentally - impossible to define yourself.
Our stay was absolutely fabulous! Hotel staff , accommodations and the food were all first rate.
Compared to other pousadas we visited this one has much less home-like feel and look and has much of a standard 3 star hotel flavour. For us this was not worth an effort getting to such inconveniently located and deserted place with a room with no view.
Very comfortable and quiet Restaurant service slow one night
Old Ourem is lovely and the pousada building is beautiful
Quiet and peaceful, friendly and helpful staff, excellent food, wonderful view, great castle, clean air.
beautiful location very, very poor sevice in the restaurant, waited for 1 1/2 hours for our main meal
When we first opened the door to our room it smelled horrible.we thought it needed to be aired out so opened the windows this did not help We changed rooms twice before getting a rather nice room.One night was plenty