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The hotel is very near the station, water bus etc. The accommeodation is clean and fair for a small hotel particularly in Venezia. The breakfast area was only fair.
Promptitude and city knowledge of the clerk
Walking distance to city centre & most of the World Heritage sites which have mosaics. Excellent information from staff, who spoke good English. Free parking.
A friendly, comfortable, simple hotel, with helpful staff and within easy walking distance of the railway station and all the major sites.
It's a good hotel. The rooms are clean and the staff is nice.
Located a block from the rail station, the hotel is clean, the beds are good and the staff were courteous and efficient. You seemed to need a credit card to use the in-room safe.
Location Nothing that i had not expected
good location for station and city centre and still peaceful and relaxing
A comfortable hotel that was conveniently located, and served an excellent breakfast
I stayed there for two nights, during my Italy Trip. From all the Hotels, it was the one with the friendliest stuff, best breakfast an the biggest room.
When booking a double room for sibgle use, the bedsize was listed as "kingsize". The bed in the room consisted of two side-by-side single beds.
Convenient location. Great breakfast. By and large the staff were excellent. Lack of easy chair with reading light in room. The room was small on the top floor. The bathroom floor was not cleaned before or during my stay. I think this was a Euro 62.00(cheapest advertised) rather than Euro 82.80 (as paid)
The stay was nice but the air temperature inside the room could not be adjusted and was set for 24 C too warm for me. Although the whole hotel and region were could outside. I like to have a colder room
Very convenient place for business trip. Easy to find te hotel.Close to the ports and road access. free car park.
Very stylish Hotel with excellent facilities and the room was 5 star
Location,Easy to find and access to Venice raod SS309. Free parking No any computer to use for customer.
Room was clean and nice It was not written on the booking.com page, that you have to pay an extra 20€ per person for using the Wellnessarea. Plus, there they wanted to charge us other 3 € just for using a big towel. At breakfast no one asked us for a coffee or tea. Breakfast itself was not what you might expect at a Hotel with 4 stars.
there are no surprises, everything is at a very acceptable and pleasing standard
The hall and bar are very nice; it's nice to arrive in the hotel. Lots of parking. Large room with good beds. The room was very hot and we couldn't get the temperature down. The air was very dry so pay attention when you arrive that you regulate the heating/airco instrument.
Fine place to stay, fine staff. Free shuttle to Ravenna City Center.
Everything including the free navetta! Without doubt the best hotel in Ravenna! Nothing
nice reception, good service, excellent hall for breakfast no, anything.
Very nice design and larger rooms. Breakfast was OK. Hotel surroundings are not very nice and you need a car to go to a restaurant to have dinner.
modern style, very clean, good staff
Efficient, clean, comfortable Except late at night when it was finally turned off, there was loud bad music playing in the hallways continuously. It added nothing to the ambience and was very annoying.
No restaurant in hotel or closeby
There are three thinngs that stay out when chossing a hotel;bathroom,quiet location and bed. On these three accounts the hotel gets good marks My stay was to short
easy to check-in, easy to check-out. easy access from motorway, available parking. power breakdown in my room - was fixed by desk personnel. No hot water in the morning - failure in the hotel system.
you get a lot for your money
Value for money Its position in ravenna - almost impossible to find. Also very far from centro.
clean, modern room more light lunch and dinner meal service [in US we might call it a 'coffee shop']
Hotel was comfortable, friendly and helpful staff. The dining room was a confusing experience. we were required to mark our selections on the menu with a pencil. essentially taking our own order.
The hotel has the friendliest and most attentive staff imaginable. It attracts regulars who return every year with their families. The couple running the hotel are very friendly and helpful, and organise extra free of charge activities e.g. lectures, late night spaghetti, gala dinners, buffet around the swimming pool. Very comfortable lounge area with large choice of newspapers and magazines, mostly in Italian. Half board includes as much food as at an southern Italian wedding! Sound proofing poor as in many modern Italian apartment buildings. Expect to listen to high heels and objects falling on the parquet day and night. This is a particular problem in high season when the hotel is full of boisterous Italian families on holiday. The hotel helpfully arranged a move to a room suffering less frantic high heel noise but this could not be eliminated totally. The rooms are small and the furnishings look as if they date back to the 1950s, but everything is well cared for.
A very friendly hotel , nothing was to much trouble
Swimming pool, reception, large hall for breakfast
It was ideal for a beach vacation. After a day at the beach, the hotel afforded luxury and fine service.
Location very good only a few mins from beach and very quiet rooms
Nice and quiet location, friendly staff, clean beach. Very good dinners - wide choices of pastas and tasty local wines.
Dated more old fashion tourist hotel. Nice location. Good basic breakfast. Nice terras and swimming pool outside. 10 Minutes near the beach Unfriendly welcome. Simple basic room. Small badroom. Restaurant with limited menue. Parking in street behind. No CNN or English stations.
Loation very good for beach and touring. Food good. Staff top class, pleasant and friendly, attentive and helpful. We booked for 4 days and stayed 8, which says it all. Mattresses rather hard. The local Tourist Information could beef up its information on the area and have better hand-outs (I know that's off the point but it's part of the package).
Easily one of the most attractive rooms we've stayed in Europe. Interesting decor and antiques, but best of all was the ceiling painted in Roman villa style and strageically-lit. Also liked how spacious the suite was (including the bathroom) and how it had essentially 5 beds, how the staff helped us find free parking nearby, and now central the hotel was overall. Breakfast was served in a cavernous room with wooden beams, which we liked, but it was cold and unimaginative.
Location Service not in line to make it a good value for money choice (in the luxury segment). Ex. 1. Problems with satellite TV, flagged but not solved by the owner; payment with credit card temporarily unavailable, made cash withdraw necessary
Excellent room and location. Breakfast was good, although no butter on the second morning we were there. Noise from other guests on the first night. Junior suite turned out to be one large room. Judging by other reviews I think the owner(s) must have been away. We only ever saw somebody on arrival, and at breakfast, who couldn't speak any english. Nasty smell from downstairs, perhaps they were having problems with the drains?
The location of the hotel, the value for money and the confort of the room are exceptional.
The warmth and generosity of the staff and the accommodation
The location is good, about a 20 minute walk to main centre. The room was clean and fresh and the hotel was easy to find. AC in my room didn't work and the doors were hanging off the wardrobe. The room was also noisy - i could hear everything the guy in the next room said on the phone. Also breakfast service was non existent. Minor issues but would make impression of hotel overall much better.
Friendly reception and breakfast staff. Comfortable bed. Interesting decor. Bathroom too small. Access from railway station more difficult than anticipated (obviously beyond your control) and this was main reason for choosing the hotel!
Great service nice hotel staff The room was small but they changed us to a bigger room without any extra cost. Great service and friendly staff.
The staff were extremely kind. The room was clean, elegant and comfortable. The breakfast was excellent.
The hotel was modern, clean and with helpful staff The location was poor for us in that it is at the wrong side of the railway line for pedestrian access into the city and therefore involved a long walk
The hotel is close to Theodoric grave in Ravenna, and at 10 minutes of the city center. It's quiet, comfortable, offers parking and Internet access and a correct breakfast. A quite good value for the money.
Staff are very kind, helpful and cheerful. Noisy environment (next to main road and railway). The breakfast is nothing to do with any other 4-star property (no eggs, no sausages or anything warm, no orange juice), drinking from plastic glasses during breakfast... awful. Staff are lazy to answer the phone or email inquiries.
The staff was really helpful
city center is in walking distance noise from the street all night, situated at a major intersection
We were amazed at the quality of this hotel for the money. It was very comfortable, we all got great showers in the morning, free wireless internet, the staff were helpful and spoke English, and the buffet breakfast was very good. Highly recommended! Behind train station, so a bit of a walk to the center of town. But convenient if you have an early morning train.
Friendly helpful staff. Clean room. Wonderful breakfast.
Staff on reception very good, knowledgeable & helpful. Breakfast good Wonderfully central. no
The cleanliness Strange lack of art on the walls.
its position is perfect for exploring the city of Ravenna, right in the middle, just off the main square
Location was excellent: v. central. Services were friendly and helpful.
The hotel was in a great location for all the mosaics and amenities The staff were really friendly and helpful.
very central location not a spacious and a little bit dark room
The position of the hotel in the pedestrianised centre of Ravenna and helpfulness of staff. Noise of street cleaning in early hours.
It was good value for money in an excellent location, beside the station and just five minutes walk away from the historic centre. The breakfast might have been better.
Perfect location - just next to the railroad station (no noise from the trains, though!) and very close to the city center. Friendly staff. Breakfast could be better - there were no eggs, ham or any other meat products... But still it was not bad.
Location is perfect for me ,for a traveler use trains. Very near the station. Hotel prepared the double huge room for me. Hotel staffs are very kind and friendly. Although it was a cold weather in October, heater was on. Thank you very much!! Staffs did not speak English.
Staff were very helpful and lovely, the room was spotless, the location was good, and the price was also very good, considering we got a (large) private bathroom to ourselves and a substantial breakfast buffet for much less than other hotels in the city were charging. The room decor is nothing luxurious, but for the price, it's exactly what we'd wanted.
Julianna at reception was super and went beyond expected to help us out with information about the area. She was just a very pleasant young woman. Also it was very clean, and the shower was very nice, bed comfortable, felt secure. I wish there had been a computer for use by the clientele. We did find an internet access shop maybe three blocks away, but the atmosphere would have felt safer at the hotel.
1) Location. Beach-town hotel right across the road from the beach. 2) Short drive to town center and 11 km to Ravenna (worth a visit). 3) Suite-type rooms with kitchenette, separate bedroom, bathroom. Good overall. 1) Ground-level rooms subject to upper-floor suites' guest noises (recommend getting an upper suite). 2) Kitchenette is minimally supplied, could have supplied dishwashing detergent and wash cloth.
Our apartment was new and beautifully appointed with lovely furniture and appliances. Comfort and privacy were a major part of our stay. The only thing we could mention is that we had to walk a few blocks to have our breakfast as there werre no facilities on site at this stage.
The staff was very helpful. The hotel is brand new and the rooms are super clean and nice. The parc is really nice when it's sunny but the road is very close. The hotel is not that easy to find and not very well located.
It is very new, good price, the hotel staff is very good. They explain us everything about the city, parking in the old part of the city etc... 15 minutes by car to the center of the city. Don´t choose it if you don´t have a car. Dificult to find because the street is not in the GPS but there are indications in the city.
New place, clean, well equipped, free parking, comfortable, good vlue for money. somewhat on the outskirts of town. you need your car to go into the city and visit sites.
We got appartments with kitchen instead of rooms. Nice rooms with a balcony over a garden. Free parking. Breakfast served in the hotel.
A very nice hotel, absolutely clean and in a great condition, the staff was very neat and overall our stay there was great.
Good position between the city and the beaches (some 7-10 km to the beach by car). So for us it was an interesting alternative to the hotels right on the beach (crowded, expensive and offer less for the money). Nice appartments with good cooking facility.
to get a bike the breakfast
Very clean, comfortable, new furniture. Helpful staff. Difficult to find.
Big, clean, new hotel room staff very friendly good location gps location was a little off but road signs got me there.
Fair sized room, good selection of things for breakfast. The coffee was awful, the bed fell apart
the hotel was very clean, 5 min walking distance from the center, dogs are also welcome the hotel staff was extremely rude and non helpful
Excellent service, convenient parking, great location.
The staff were very friendly and helpful with information. Great recommendation for dinner. Good solid breakfast. Only pitfall for me was the uncomfortable bed. Companion in othe room didn't have the same problem.
Staff and management very helpful and p0lite.Directed us to very good local restuarant.Very conveniently placed for all historic sites.
Courteous and helpful service. The promised internet connection did not work in our first room but in compensation we were upgraded in our second room. No, we recommend this hotel without reservation.
good location for tourism, good breakfast, parking nearby room assigned was too small and very poor, not adequatly to a three star hotel
closeness to all historic sights
The reception staff were particularly friendly and helpful - recommended excellent restuarants
Availability of parking, convenience to the sights of Ravenna, numerous restaurants nearby, excellent included breakfast While not a problem for us, the shower would have been a problem for a large individual because of a very narrow entrance.
Front desk staff was very helpful, breakfast was wonderful, room was clean and quiet. Location was perfect. Terrace was nice but could use some patio furniture.
location,staff inadecvate pillows
The host woman was excellent and very helpful. She provides us with all information about the most 'hot' spots of Ravenna so we could feel it taste..
All clean & quiet - The position right in front of the sea The resort was just opened few days before, so not all was working or finished
The hotel is on the beach it's perfect Maybe it was a little beat noisy in the weekend because there is a lot of bar and one club...
great hotel on the beach, access easy to the beach and free bikes rental, room spacious and modern, breakfast ok
The hotel is in industry area, there are plants besides the hotel. Also there is very poor choice of food in the restoration and no other restаurants close to hotel.
Nice modern resort with fresh design- nice staff- the beach is clean and not so overcrowded as in rimini The wellness department looks more a clinic and to pass there it gives not always good feelings
Location of the hotel The declared services were not given, or given after the persevering requirement.
Clean, modern rooms. Spacious. Dual rain forest shower heads in bath. Flat panel TV with satellite. Beach view and wonderful beach. Upstairs deck with chairs to relax in. Fantastic staff in all areas.
The design rooms and the view from the sea view rooms with mirror windows: you can look outside from the room, but you can't look inside from the outside. The rooms were not cleaned above 150cm.So the clothing closet in the room and the tv were dirty.There are no employees or security in the hotel in the evening and night,so when people leave doors open, everyone can walk inside.The parking lot is open for everyone because there is no check on entrance.My car was damaged in this parking lot,but the hotel still have not settled this (3months now)
The hotel was in a nice peaceful area with plenty of trees surrounding it. The pool was a nice size and the children loved the slide into it. . Staff were very pleasant and breakfast was good. Our room for a family of five was excellent very spacious and clean with a nice modern decor. Just around the pool area and the entrance needed to be cleaner - mostly a sweeping brush would sort it out. The sunbeds were very comfortable but again just needed a good cleaning
The pool and the beach. Situated in a typical beach resort, mainly with villas. No seaview, as there is a pine forest between the beach and the developments.
Location is nice and comfortable. There is nice pine forest between the hotel and the sea. The hotel provides you with umbrella and beds on the beach during your stay free of pay. It takes 3 min to get the sea. Parking place is available(free of pay). Wi-Fi is impossible in the room. One needs to locate around the reception to get internet.
Everything that we required was available in the most unobtrusive way and the staff were most pleasant and helpful. Not applicable
Location Mainly that there are no laundry facilities. Long stay guests have difficulty finding Launderette in the area. To accomodate international clientele more emphasise on spoken English, and written translations of menus, signs and posters.
Town and beach is good Air conditioning did not work
It is in the middle of the pineta and very close to the beach location is exactly what it promised. Easy to find, nice walks at the beach or in the pine forest and you could even rent good bikes at the hotel, breakfast is what it promised. One thin blanket per bed, we all came home with a cold and considering we paid 160 Euro per night definitely not value for money, maybe in summer that works but not to recommend in a cold April Easter weekend or off season.
Not far waway from the beach Tiny swimming pool only few meters away from main street, poor breakfast, 4-person's room looks like place for people on wheelchair, big, with small window, tiny bathroom
It was quiet, perhaps because of the season but we pretty well had the place to ourselves.
the peace abd quite of the hotel and surrounding areas breakfast could have been more varied
Breakfast is good but no refill of ham and melon after the 9:00. The street is quite noisy.
Very good location opposite Santa Appolonia church, with its wonderful mosaics. I found the staff very helpful and friendly, the breakfast was good and the hotel's lounges were lovely, a very good mix of antique and modern . The chapel inside the hotel was charming. All in all it was a very enjoyable stay and I will certainly stay here again next time I am in Ravenna. My room overlooked a courtyard which is used as a small car park by the hotel so I didn't have the prettiest view - but it was very quiet.
Nice hotel, friendly and helpful staff, but... ...air con was not quite up to the heat
Great location and free parking. Pleasant facility. Air conditioning was turned off in the evening so rooms were unbearably hot. I complained, was told each morning the timing was fixed, but nothing changed.
great location and very nice design. staff very helpful and breakfast is fantastic. secure parking available, close to good restaurants and shopping.
clean and spacious room, friendly staff, quiet hotel with lots of communal space, central location, no
reception desk service
high service quality, good location the bathroom was too small for such a huge bedroom
The staff were very frindly and helpful and the situation of the hotel was very convenient My room was uncorfotably small despit being billed as a double room. The coffee at breakfast was undrinkable
Great facilities, comfy bed, very clean and tidy, excellent location and tasty (if limited in selection) breakfast buffet.