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Reception staff was very responsive and pleasant to deal with. The room was very spacious and clean. Not applicable
The hotel is very suitable for people that like to swim or to walk. It is possible to swim in the ocean but also in the more quiet water of the internal lake. From Foz Do Arelho it is easy to visit the castle of Obidos or the town Caldas da Rainha which offers a daily open market market. The hotel offers a free well protected parking space at walking distance from the beach. The internet works fine but is a little bit unhandy because for each access a new (free of charge) password has to be obtained at the reception and the wifi is only located in a limited area of the hotel (partly in the open).
The view from our room across the lagoon was fantastic and the room was big and light. The shower broke during our stay and it was reported by the maid and fixed immediately.
location is great / localização fabulosa!!! breakfast is very poor / pequeno almoço paupérrimo!!!
The location is fantastic Breakfast is very poor
Freindliness of the staff 1. Water was not always hot 2. Bed was not the most comfortable and creaked when you moved
The elevators were not working, the room was freezing and we had to ask for a heater, the room was not very clean
The staff were very friendly and helpful; the hotel is very well located, close to shopping, grocery stores, and the main bus terminal; the room was very quiet and I felt safe staying there The rooms, furnishings, and fixtures are very old and somewhat worn; the wall-mount for the shower was broken; the room was not very clean when I arrived (although it was better on subsequent nights); payment is required upon arrival, and no refunds are given if you need to shorten the length of your stay (so this may not be a good choice for business travelers whose plans may change)
Breakfast was ok. I didn't like the hotel. It needs renovation. Old and destoyed furniture, uncomfotable bed, paint falling from walls. The room was very humid. Not nice smell of bed clothing. Additionally, the hotel staff asked for payment during check-in.
I found the hotel was in a super position in the shopping area and very convenient to all amenities. I would definitely stay there again and would recommend it to anyone visiting Caldas. Staff were very helpful and friendly at all times.
Central near bus and rail stations. Not so much a hotel, more a pension
nothing there is no hot water
Great value. Extremely pleasant, helpful staff. Scratchy towels.
Broken beds , dificult to find adress and signs , no ventilation at room , last dat breakfast from remains !
I did not like the room. Car park too far away, no value for money.
Comfortable, close to main town centre, excellent breakfast and reasonably priced drinks in bar. The hotel had a small pool area at rear but it was not very inviting.
Central location, friendly staff, clean rooms. Having stayed at the hotel before I knew what to expect. The food is of low standard, particularly breakfast. At breakfast there was a lack of staff clearing up.
Well located, excellent staff, great breakfast.
Good value for the money, help staff Breakfast, everyday the same thing. The same ham and cheese and bread. No eggs of any type, no hot foods at all. Not much of a selection at all. Good coffee
Friendliness of the staff Some of the commodities that where advertised where not available at the hotel like the safe at the room, mini bar and sauna.
The staff were friendly. The hotel rooms were cold. Found when in the bedroom you could hear every sound in the corridor etc so very noisey. Breakfast was very poor. And later that day when we asked for a menu we were told the hotel was not serving any type of food all day or night!
The staff at reception speaks English and are friendly. The hotel carpark doubles up as a storage space and is dimly litted. Refurbishment of the room is long overdue. Low water pressure.
the proximity to the shopping the air conditioning broke down and a man at the desk said engineers were working to fix it this was not true
Location and convienience for town centre Poor breakfast, poor choice of evening meal.
very helpfull staff. Dinner buffet exelent.Easy to get to center of Lisboa. Hotel in center of town, very easy to find. Rooms nice and clean.
The hotel owner is very kind. And there is a special very safe space for us to put our expensive bicycles in one special room. This is an important advantage for us!!! The internet just broken is the only small disadvantage!!!
friendly staff small twin bed
good value for money nice area with fredly staff
Friendly, fluent in English staff Small bathroom
Staff were friendly and helpful The bed matress was very uncomfortable
Excellent location.Upgraded to 2 double rooms was a bonus for our adult holidaying with us.
Clean and modern, yet extremely tiny rooms. Very convenient location for sightseeing and very friendly front desk staff. Rooms are too small for any standard.
The park across the street and the fruit market close by every day. The beds were very uncomfortable and some of the pillows were flat.
Friendly staff. This is a basic hotel, but good value for money. Best with a room on the back, we had a front-facing room and the road in front is quite noisy.
the breakfast was very good having to carry luggage up very steep narrow stairs - the bathroom was dreadful, you could hardly use the toilet squeezed in the position it was. The fittings were old and barely functional. The bed felt damp and the room was cold and damp
Please write at least 15 words No complaints
staff were courteous, buffet breakfast was nice and was topped up continuously, room was clean.on site parking. nice bar area, common areas were great! free wifi although not in the rooms rooms at the end of the hallway suffered from the thumping music of the reception hall/restaurant on the weekend. finding a carspace in the weekend when reception hall is operating is a task.
Large balcone outside Hotel called "International" but only few employees speaking english (also at the reception and at the restaurant) - Sauna to be booked 3 hours in advance and no confort (small room) - Very noisy because of a lot of constructions around the hotel
Very modern/design decoration. Staff was friendly, rooms were big, clean and modern. Very good location for those who have a car, near different beaches. No hair dryer, very few channels on satelite tv, pool was shared with party sallon attached to the hotel (not owned by the hotel). Other than that, it was fine for a weekend break.
Easy hotel parking (not charged). Reasonable/good gym, though we did not make use of it due to lack of time. Spacious rooms and halls. Poor breakfast (excellent brown bread, though...). Arguable decoration of halls and rooms.
breakfast was poor
Hotel was extremely clean! Room was small but comfortable. Free breakfast did not include any hot food but was quite adequate to start off the day. Wi-fi was available for free from the Hotel Lobby, but not from the rooms.
convenient,inexpensive and clean for an overnight stay.
The hotel was clean, very reasonable, food very good,dinner buffet brilliant.Only downside for us ,lot of painting,power washing outside going on, otherwise great
Very friendly and helpful family, lots of useful infromation (sightseeings, maps, events...),personal approach, nice enviroment, swimming pool with sundbeds. Tasteful and various breakfast. Parking. Very nice and modern room with enough space. Clean and big bathroom.Big fridge with quite cheap drinks. Free internet and large club house. Extended hour for breakfast.
Fantastic - great setting, staff and breakfast. Able to find with a GPS, would have been difficult otherwise. One small thing - Double rooms do not have kitchenettes as advertised. Otherwise fantastic.
The people are very friendly and open.
Rooms and decoration are really nice. Sympathy from the staff and the silence of the countryside. A bit difficult to find the way but when you find the place the landscape will worth the effort.
- Lovely owners; Beautiful and relaxing place; Good breakfast; 100% Recommended! - If you don't have the right directions it's hard to reach