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On arrival all necessary information about our stay was given to us the reception was very helpful. extremely difficult topark while offloading
Central position, car parking nearby (although staff gave wrong directions to it ) Poor staff attitude. Mediocre breakfast, cold coffee
The bedroom was spacious, light and comfortable. It included an armchair -- always welcome. The bathroom was excellent. Staff at reception were very helpful.
Hotel staff were friendly and helpful. Secure parking was across the street and convenient. Meal in Restaurant was excellent.
close to the old town Restaurant, although cheap, was very a very poor experience, suggest eating out in the old town
The location and the excellent breakfast
the hotel was ok, had to use public car park
The building Car parking
difficult parking , spacious rooms, very expensive restaurant for unxceptional food and poor deserts.
Historic parador, beautiful ample room, nice garden.
This was an overnight stop as we were travelling south but the Paradore was very comfortable and the food was excellent. A beutiful historic building near the centre of town. The underground car park was useful (if unusual with a lift for the car!) so we didn't have to unload everything for the overnight stay. No
Our room was spacious with 2 television sets and a small "sitting room." The room had little natural light and the small window overlooked the main road. We were informed that only the "superior rooms" had larger windows which did not overlook the road.Although stated to be 4 star, there was no offer with assistance with luggage and the room was a fair distance from reception.The cost of the car park was expensive.
Friendly staff and professional service
Location and quality of the accommodations. Dinner
My family and I enjoyed the Parador itself. The corridors, the layout, the rich use of color, the placement of furniture etc. Was absolutely stunning. We loved the feel of the Parador. We particularly did not enjoy the service attitude we experienced in the bar, the night bar and the restaurant. When we were served by male service staff their attitude was shocking. It truly felt as if we were in their way. It was such a relief when we went to breakfast and their were only lady servers. They were professional, helpful and smiled goodmorning.
decor of Parador, helpfulness of staff, central location. The prices for both food and drinks .
The location was very good. we stayed for 4 nights.ist 3 nights the hotel was full and breakfast was aceptable, 4th night not many guests and it was terrible.Less than 1/3 of choice and when we asked for something was told not available. Completely let down by last night, also the Spa was filthy with grime around edges of tiles. Dirty Spa, Extremely Poor breakfast on last day.
Hotel was not particularly clean. Think it only rates 4 stars because of Spa which was Filthy with dirty tiles and floor. Breakfast got worse each morning until last day when Hot food hadnt been changed or replaced for over an hour. Scrambled eggs were Grey !!!!! Not fit for human consumption. Stale bread and pastries. not recommended
A litte noisy
It was a fair price and breakfast was not bad. The room was very quiet and spacy enough. After having ordered a bottle of Rioja wine Reserva the waitress did not serve it for a good while. About 15 minutes later she appeared explaining that my bottle of wine has not been in the cooler before. For that reason it will take some more time to cool it down. That means that she took a decision without consulting the guest and without offering a suitable alternative. Poor service for a four star house ...
the interesting old building. The surrounding countryside. The 31 Euro Dinner menu gave limited choice but food was interesting and of a good standard. Little English was spoken by most staff though they were helpful and friendly.
Very nice hotel, good facilities and friendly helpful staff.
Interesting Castle well restored. Lovely location in quiet town, new rooms pleasant but no view, old ones in Castle very good. Food good but over-priced, no simple meals available. Could not organise better rooms easily.
The courtyard is a blissful, relaxing area and the upper verandah has exquisite views of the courtyard and the storks nesting in the trees just outside. The service staff were delightful, particularly Santiago in the bar and the charming waitress in the dining room.Fabulous building and beautiful surroundings. The hotel had construction outside, on the roof (with strong smell and noise) and in the interior en route to our room. The first day it was not too bad as it was public holiday but on the second day it was excessive. The hotel sent champagne to compensate but there had been no advice on the web site that the hotel was under renovations.
Delightful dinner in the entrance courtyard; great sense of history by staying in this old castle; great swimming-pool area Certain areas currently under renovation so difficult to get good pictures, work scheduled to finish end July.
Great location; one of the nicest Paradors we've stayed in
Excellent location close to the Autovia and peace and quiet. The English translation of the menu could be more accurate.
Nice setting in the town, close to shops and restaurants. Large bedroom but a little old fashioned. Good free car park. Good room rates. Restaurant too expensive. Conversion is still a work in progress. Lacks attention to detail.
Sympathetic restoration of historical building, in medieival town setting. Pre-booked meal was appreciated. Room was spacious, clean and very comfortable.
Good and comfortable accomodation and intertesting town and Countryside Lack of foreign TV Channels....UK channels available with Sky
Friendly staff. Lovely location on the edge of the mountains Booking.com directions completely awry. Not easy to find. Don't use the restaurant ... ever.
Beautiful, historic building, very well preserved. Located on edge of a small, lively market town (5 minute walk to centre). Friendly, helpful staff(limited English language) Directions for getting to hotel very confusing.
Staff most pleasant. Quiet town, Smart hotel.
A very comfortable hotel, reasonably priced in a pleasant location.
The staff were very helpful, pleasant and kind. You don't get such service everywhere; the service at this hotel was excellent.
The room was exceptionally spacious and comfortable with two armchairs and a terrace with mountain river view. The staff were friendly and very helpful despite being nervous with foreigners as they tried to understand our fluent Portuguese, our broken Spanish, and they had no understanding of English. A new hotel clearly making an effort to improve and we will probably return. The wifi stopped working completely after an initial successful login. The breakfast is basic. The restaurant is overpriced. Food is standard (low quality) hotel fare presented in style and priced at luxury rates. Fortunately plenty of choice 1 km down the road.
The hotel was very new, quiet and the staff were very friendly. I would definately recommend the hotel. Breakfast was taken in a downstairs room which was very dark, which was a shame.
The rooms are spacious, comfortable and quiet. The continental breakfast included in room fare is quite good. We enjoyed the scenic location and the friendly staff.
large and free parking, very comfortable large beds and spacious room and balcony that opened to the riverside. really quiet and nice the sound of the river and view on mountains. the bathroom was very well equipped incuding toothbrush set, sewing set, shaving set etc. :) the village is very close (1km) but it is complicated to go there walking because there is no light on the road so you risk by being hit by a car, then again if you take the car there is enough parking space in the entrance of the village.
The view from my room was marvelous no
great hotel, good location, excellent room, great price. no
Very good location, very clean, staff very helpful and friendly No faults found
nothing it was an overnight stop between uk and portugal
Friendly staff - good location - excellen value
spacious rooms, good facilities, excellent and silent a/c, great value for money its rather distant from the city centre, but we new that before booking
The price/quality relation is ok. Was not a much to choose in the breakfast.
Very pleasant hotel, excellent parking, good facilities.
Hotel very good value, room nicely presented with aircon, staff vey friendly. Restaurant very expensive and poor food.
The staff at this hotel were extremely friendly and helpful. Hotel was excellent. The only problem with the hotel is that it is a long walk into the town main square.
Convenient to motorway. Very clean. Good restaurant.
very good value
clean, friendly staff
parking on site. easy walk into town. pleasant room
easy relaxed atmosphere.comfortable room.basic but good breakfast. easy and free parking. Town a good walk away
I particularly liked the location of the hotel and the fact that there was room to prk my car
Restaurant Food. Hotel Bar was like a cafe in a port - smoky & unpleasant. The Internet did not work either in the room or on the available computer terminal. We did not like the use of Plastic Matress Protectors . The outside could be improved for walking by additional lighting. We hadn't expected the hotel to be so far out of town, had we srayed at the other comparable hotels, we could have seen more othe town
I liked the cleanliness, the helpfulness and professionalism of the staff and the price. It's a very nice 3 plus hotel stay. It's a quiet location with some walking trails and hill country views away from hustle bustle but a short 5 to 10 minute drive to Plasencia. There is a restaurant on site but the hours of operation were not convenient. I had dinner there once and I was the only person there. It appeared to be a nice an elegant restaurant. The service was great. It was late so I only had a salad. The server brought me an extra appetizer to try. Very nice. The location is away from everything but not too far. You will need a car to stay here.
The comfort In the restaurant only spanish speaking staff
The hotel and its position
Friendly and helpful staff The restaurant food was lower standard than expected