The friendliness of the staff, and willingness to assist in smallest of the query. A small fan or aircondition in the room would have been useful
location, helpfull staff, the variety of breakfast no
Good access to town centre Access by car is rather difficult - I got a severe talking-to from a policeman for stopping outside to pick up our bags when leaving!
fire not lit in lounge
Its location in the town close to free parking. Reception staff were friendly and helpful. Breakfast choice was limited if you turned up in the latter half of the advertised period. Staff were looking to get tables set for lunch.
We enjoyed our stay at this hotel, the staff were friendly and helpful and the rooms very pleasent. It was in a good postion in town. No car parking facilities.
clean and comfortable, friendly staff.
Friendly, small, family-run establishment. Excellent value for money accommodation. Evening meals were substantial, very cheap (with a bottle of wine and locally produced liqueurs and coffee included!) and generally excellent. Offered free excursions with a very knowledgeable local guide and free Internet access. The playing of pop videos on the large TV screen in the restaurant! A bizarre feature, at odds with the overall character of the pension.
Excellent experience. A little hard to find but once there the staff could not have been more helpful. When my son did not like the loft of the room they arranged a second room for him. There was a wifi router on every floor, hence excellent signals. Food was home cooked, excellent, and the family even asked what we liked and made special dishes for us, like plain pasta for my son and vegetables for us. The hostel was nearly empty and they may not be quite so flexible when they are full.
Very friendly and helpful staff, but it helps if at least one of you can speak a little Spanish. Beautiful area. The place had a welcoming atmosphere even though there were not many guests staying the night we were there. Breakfast and dinner were very good but it seems that in the summer months they only serve dinner if enough guests ask to eat in rather than go down to Vielha. It was a typical friendly mountain hostal/pension and is presumably very busy in winter with skiers but as a touring base or stop-over in the summer months, it's well worth considering. We'd go back again for sure. The parking immediately outside the hostal is very limited and difficult to access. However, there is a large car park just below the hostal which was almost empty when we were there. It's set a little way above Vielha, so anyone wanting to stroll to the town ought to be prepared for a long walk back up (or take the car).
Helpful staff No air conditioning. It was hot. flys in the room (Because they have opened the window in order to cool the room...). The room is not conportable.
The room was warm and comfortable, with plenty of hot water, ideal after a day out Skiing. Not really any, although it is situated in a small village with narrow streets, so it's better to park a couple of minutes walk away.
Excellent! Staff went out of their way to help us get settled in (we arrived at 2am). Rooms are clean and spacious! Perfect, if you are planning to ski in Baqueira. Not much, other than there is not much to do in the immediate vicinity.
Cheap and good hotel.
We had to wait 40 minutes on entrance day (no one on reception). We had toilette ammenities only first day. Last day they "forgot" to arrange our room, but not to enter and open our balcony. We had separate beds and spring matress were not comfortable. Courtains were very tight and few daylight available. When closed by key (at night) outside door of hotel opens with difficulties.
Location and situation
Nice room , beautiful surroundings , good food , town is fun Not that I did not like but looks like it's time for a remodle.
The location in the Pyrenees was wonderful if you are into mountains. A very modern hotel in excellent condition. More a place to stay in winter than summer. The town of Vielha is 2km away but looked a thriving place and very suited to the winter sports enthusiasts. Plenty of car parking space but limited close to the hotel entrance.
best location.beautiful rooms and view. most of the staff do not speak english. wi-fi was not availeble in the rooms.
Beutiful location. Great value for the money. Convienient and warm
the property is magnificent food on site is expensive
hotel was warm, spacious and with great views. was not within walking distance of the town.
The Spectacular location Food not up to 4 stars
great view, great location
The site, access to wonderful Romanesque churches, lovely friendly staff and really excellent food Signing of access to the hotel coming from the north. We entered by the first opening & had to turn around & go back to the road - not easy!
We had some very strict dietary requirements (strict vegetarian and no onion or garlic!). The hotel staff were excellent, and went out of their way to accommodate our needs The pillows were so soft, there may as well have been none - made for a very uncomfortable nights sleep.
the room was very confortable. the spa is exellent.
Good location Food was ok but not brilliant
Although we stayed only for one night, our experience was absolutely great. The hotel has a perfect location, at the city center but with a wonderful view to the valley. The staff were very welcoming and helpful. The room was spacious and comfortable. Breakfast was excellent with a wide variety of hot and cold plates. Will definitely come back! We had a problem to locate the hotel, even with a GPS. the receptionist was aware of the problem but it seems that the hotel doesn't do anything to solve this problem (Inform Google to update Google Maps with the hotel's address)
Excellent location, great spa facilities, very friendly staff, very good breakfast and free hot chocolate after a days skiing, really enjoyed it.
Very nice staff, god value for the money. More international television.
very nice hotel, good breakfast. baeutiful ski area. we booked duplex and because is wasn't available we got two rooms for the same price. baeutiful way to hotel but not recommended at night...
Very close to ski slopes. Poor on site parking . Public car parking a long way
Everything was easy and well managed. It was right by the lifts, had a ski-hire shop in the lobby, ski lockers, a refreshing little swimming pool and a good jacuzzi. The breakfast was good and varied - we were on B & B basis so only ate in once which was adequate. The rooms had everything you need, loads of storage space and comfy beds. The bar was well run and imaginative and the lounge was very comfortable. The bathroom needed updating, but everything worked fine.
Good service; great breakfast; helpful restaurant staff (son has nut allergy); good public areas; great location for skiing - opposite cable car and ski to door. Resort does not have much in way of activities for non-skiers
excellent buffet breakfast - closer to a 4 star than a 3 star
we liked the friendliness and helpfullness of the staff , the good breakfast and the nice swimming pool we enjoyed the beautiful surrounding and the fresh air. there were a lot of failures in the billing of the room. Every time they made new failures First the bill was twice too high ;' afterwards the hotel did correct it perfectly. After that the bill was too high again , After some dsicussion they corrected it again When they gave me much too much money back and I gave it back again there was no thank you at all. After all conclusion : too many friendly but in experienced workers at the hotel lobby.
Greate stuff, greate location, pool, breakfast... No minibar or kitchen in the room,
Location for skiing is excellent. Breakfast is also very good. Please be careful about the parking. It's small and probably you have to park your car in the public parking which is around 150m away from the hotel. You have to climb up to the hotel.
I liked being very near the lifts to go skiing and hotel staff were very helpful in everything we needed.
Very nice hotel in a reasonable driving distance to travelling areas. The room was very comfortable.
The location and ammenities were great. The staff in the main were very good, particularly in the bar area, with just the occasional lapse at the front desk. The food was also consistently very good with again only one slight lapse when the restaraunt was very busy. We were there during what was the hottest period for some time and found the hotel to be pretty warm as there was no air conditioning or balcony to the rooms.
Good ski hotel. Very clean and nice open common rooms The rooms were exceptionally noisy - paper thin walls. I would not go back because of this reason alone.
Convenient location within easy reach of national parks and good walking. Village location was excellent with good choice of restaurants and bars. Second floor room had no aircon and was too warm. We had to ask for a fan which was provided. Lounge/bar service was unacceptable. We received no service and eventually left the hotel for a village bar.
It was very peacifull, and the hotel is very close to Boi Taull Resort and to a National Park
Staff was very kind and helpful. Hotel is in a small mountain village, very quiet and well maintained. We have enjoyed our stay a lot.
we loved the place, the place and the whoole 4 days there i would put a shower in the room called el mirador, apart of this, everithing was fantastic
The staff were exceptional and in particular Laura Roco who helped us through the menu and made excellent suggestions for walks and visits in the area.We think you have a superb hotel and the staff make it, they cannot be faulted.. 2 Minor criticisms----the pillows could be improved and it was difficult to read in the bedroom, better reading lamps would be an improvement.
The atmospher was calm, the staff was very kind, the breakfast very complete, fresh. We appreciated also the swimming pool and sauna free. It seems calm because we have no neighbourgs during 5 nights. The last night a family with young children arrived in the room next to you at midnight. It was very noisy, it seems that all the family were in our rooms !! it's the alone negative pouint of our stay.
The space and the swimming pool. Non
we thought the layout was fine and our children enjoyed the amenities. The appartment hotel was well situated close to the center (a short walk) and no noise. breakfast was a bit flimsy. Could have been better presented
Room was very spacious and comfortable. Buffet breakfast was good.
The room was very comfortable and well equipped. The Spa facilities were also adequate and relaxing.The Hotel is only a couple minutes walk from the middle of town, and had a very relaxing and comforting atmosphere. the jets in the hot tub sprayed cold water. other than that, the hotel was perfect.
welcoming and comfortable
The friendliness and efficiency of the staff , warm and comfortable room and unique decor.
Friendly staff. Excellent room with view of mountains. Nothing. (1 night stay only).
A comfortable and welcoming hotel, individual and eccentric. Great facilities at a good price.
Nothing in particular. The hotel is a bit "out-dated" and in need of a management that not only keep things going as they have for the last 25 years. The announced "breakfast included" was not available and we were instead directed to the cafeteria next door, probably also operated by the same owner.No real breakfast offer, but simple sanwiches. At no cost, but anyhow...
We found this to be a delightful hotel with a strong family atmosphere. All the staff were very friendly and extremely helpful. Our room was excellent, and breakfast and dinner were very good. (We were staying only one night, off season, so did not use the facilities of the pool etc.)
Very comfortable and clean with good views. The staff were friendly and very helpful.
Very clean and well kept apartment. Helpful and friendly manager on site.Well equipped pantry. Will definitely stay the same place if we were to go this place again. One of the best stay in our entire 12 days holiday. Suggest to have amenities for the bathroom.
lovely appartment, very friendly personnel
Large room, well equped kitchen.
Comfortable and convenient to the surrounding countryside. Your member of staff was very welcoming and helpful throughout our visit.
Very well appointed appartment in friendly village with many good, local restaurants. Within short drive of ski slopes and indoor garaging available for cars. Friendly staff.
Great Hotel, rooms are clean and spacious, great views, staff very friendly and helpful. good access to the slopes of Baqueira Beret.
Modern comfortable hotel, room a decent size, clean and with everything you need, handy for mountains and 5 mins walk to the town centre. The two reception staff we dealt with were really helpful and friendly, Breakfast was good value and buffet style.
Excellent friendly service, free parking oppisite, good breakfast, quiet position but near to centre Ville. Balcony with wonderful views, and hotel was very clean. Room a bit cramped as it had 3 single beds in it, but otherwise comfortable and clean.
Breakfast was very poor.
The location of the hotel was excellent and the free parking a god-send in this busy town. The hotel did exactly what it said it would and was a real bargain at the price. Breakfast was good, staff very helpful etc etc would def stay there again. A little noisy as all the hotel floors are 'wooden' and one can hear everybody moving around - but for a three day break at the price we paid it was not a huge problem!
Good, basic hotel with good breakfast. Quite near to the city center. Noices from other rooms can be heard.
The staff was very friendly and the room was immaculately clean. The parking lot was just across the street and very convenient, as were the shops nearby. The breakfast was great, with lots of choices in a nice room with cool, hip music. I'd return! The code they had me type in for the internet was in all caps, which left me trying to figure out what was wrong with my computer for about 20 minutes. Until they told me that the code was in lower case. Go figure.
Friendliness of the staff.
The views from the room, and the comfort we enjoyed The buffet for breakfast, food was not so fresh as we'd like
Mountain views from the hotel room were amazing. Close to town centre. Easy parking. Restaurant rather clinical so didn't try evening meal there.
front desk staff were extremely helpful with dinner reservations/recommendations!! the fee (10 euros per person) to use the pool and sauna was exhorbitant. There should only have been a fee for massage services, not core swimming pool access and/or access to the sauna, locker rooms etc.
good rooms and beds, clean bathroom, OK installations, friendly staff bad management of room heating, too high at night and none during the day, without possibility of regulating it. Improvable breakfast (no variation, few options).
Staff knew me. I had ordered wine one night and could not recall the name the next night but the staff knew and sent it up to my room for me.
No help to transport luggage to and from room.No help to find a taxi.No room service at all during the day until 8:00 pm. If you get sick as I did you stay all day with no food.or drinks.Nobody could help me to buy something outside.
Kind personnel who was waiting for our arrival till late hour to prepare us a dinner. Food was very tasty. The rooms are comfortable, very nice outdoors. I'd recommend this hotel to stay in a beautiful Pyrenees.
Good, well equiped room. Comfortable.
The hotel was very nice, attentive to our needs and excellent value for money The spa opened after 1700 and you had to pay extra (but I suppose this helpsed to keep the room price down)
Good location and superb breakfast choice. Pool too hot and the brochure picture makes it appear bigger than it is.
The size of the rooms, the comfort, the spa area and the breakfasts. Too hot in the corridors!
Friendly, helpful and accomodating staff. No
The people were fantastic and very helpful. The hotel traditional, local style in a small village with good access to a lot of excellent hiking trails. Great restaurant - breakfast and evening meal. The heating wasn't on and the room was pretty cool, but that may be us coming from Australia !
Adequate parking. Good access to main road but secluded and quiet. Very good breakfast, including excellent service. The half-board dinner menu was very limited and in general rather basic. Other restaurants in the general area were offering significantly greater choice and at lower prices.
Family run hotel with good facilities in an excellent location for touring or skiing in the Pyrenees. Excellent breakfasts.
Excellent food, friendly staff None
Almost everything was excellent, the staff were really helpful, the breakfast very good, we loved staying there:
The attention to detail. It smelled old.
Really nice staff and a good restaurant. The surroundings are amazing Someone else´s hair in the bathroom
the view from the hotel is breathtaking and the staff are very welcoming. the rooms are beatiful, clean and tidy. warm feeling. beautiful hotel. the food is also very good and recomended. There was'nt anything i did'nt like
The staff service and kindness were outsanding. Excellent breakfast The proposed food for dinner could be more diversified
The room was wonderfully equiped, the staff member, Patricia, was exceptionally attentive, extremely helpful, and words are yet to be invented to describe her outstanding service.
We were reallocated to the Vall Blanca aparthotel, very nearby and comments are for it, but the Eth Palai appeared very similar, though a bit newer.
everthing was wonderful'very good hotel.the room was very good no
Spacious, walking dstance to town centre, friendly and helpful reception staff Reception closed 14.00-17.00
Space and cleanliness. There was no one at the reception and the door was locked when we arrived at 7:30 pm. We had to call an attendant to get the number to unlock the front door.
Excellent standard for low price. Amazing views of the Pyrenees.
Very comfortable for a night or two, if not perhaps suited for a long stay. Would be excellent for those with children. Only the town in is located in!
Very well maintained, and super clean rooms
Most people stay here with small kids, and sound isolation shall be improved. No kettle.