We found the staff to be very helpful. The breakfast was great, with plenty of variety. Rooms were beautifully decorated and very comfortable. I would highly recommend Grand Hotel di Como. The hotel is a little way out of Como, but easily reachable by either ferry or taxi, which only costs a few euros.
The hotel was comfortable and felt luxurious, which is rare in Europe! The room was quiet and the breakfast was nice with a good variety of foods and beverages. The location was good, just a 1 km walk from the town of Cernobbio which is an adorable town with plenty of restaurants, gelato stands and hotels! There was no lake view! When we checked in, we asked if we had nice view of the lake, and the man at the desk replied that no rooms offered a lake view. We stayed here because we thought it was on the lake, but it's on the othe side of the street. Don't pay more to stay here because of the "lake view!"
We were after a relaxing and enjoyable break and thats exactly what we got. Every one was really helpful. Hopefully in the near future we will return. No everything was excellent.
not noisy stuff
My family and me, we really enjoyed the breakfast. That was very good with a lot of things to eat.
It looks modern but it is not that modern, however it is in line with the other ones around Como. Breakfast: the standard (not more nor less)
It was pleasant stay and room was comfortable. Bed was fantastic. Enough space. Bathroom was correct. Hotel staff willing to help. Wardrobe space is small, on top shelfs is not clean, too dusty.
Far from the city
The room was quite big, well equipped. The price is reasonable. It is not right in the Como city, 15 minutes by car, or there is public transportation nearby. But to experience Como Lake area, you have to have a car anyway. The decoration is a bit old, but no big deal.
Very good location. Close to the historical city center. Extra charge for the babybed despite having booked a suite.
The owners of the hotel are very friendly and accommodating. We enjoyed the quiet town of Cernobbio very much. Our room had a view of the lake and a balcony, which was lovely in the mornings. Make sure to take advantage of their wonderful restaurant! Nothing.
The location of the hotel is very convenient - it is on the shore of the lake, and 20 meters from the railway station Como Nord Lago, which connects with Cadorna station in Milan. Also there are some nice places to eat nearby as well as the city center. Also the design of the dining room is nice, makes the impression of a real castle! And the breakfast was fine: all the typical buffet food + salmon (which is not common at all for many 4 star hotels) + plate of different kinds of cheese + good selection of fruits! The room was a bit small and nothing special indeed. The dinner was expensive - we were offered 35 euro per person offer (that was already discounted price) including 3 meals from the menu and a bottle of mineral water. At the same time, u can find in nearby restaurants 18 euro per person touristic menu, including also 3 meals.
Nice hotel and i recomended it.
Breakfast and the localization. horrible rooms
good location, great views, staff excellent bed quality was below expectations
I have booked this hotel for my daughter for her wedding reception Nothing that I know of
Location Reception staff very friendly Room small - not even a desk in a 200+ eur room No free wifi in rooms eventhough advertised (only in lobby free) Breakfast very basic - even an omelette or orange juice has a surcharge of 8 eur. Too crowded in breakfast area due to a too small buffet All in all not worth the price - place would be good for 125 eu max.
Loved the position in Como, close to centre of the town,and found the staff very helpful. We were not in an expensive room but were given a corner room with views over the lake and the mountain. A little tricky connecting with internet.
arrived late to be greeted by a very helpful night receptionist, n/a
Staff very friendly, beautiful views of the lake. Room was very small for the price.
great location and fantastic view of the lake! the furniture where a little bit dated, but in good condition overall.
Ease of registration at start and at check out, garage car parking arrangements and efficient car retrieval at end of stay, room with a view of the lake + large picture window. Self service breakfast. Would have liked tea/coffee making facilities in room. Beds are hard. A swimming pool/outside lounger area would be good - other hotels on Lake Como have this facility and it is appealing to tourists.
location is wonderful, hotel staff especially breakfast staff really helpful,old style but comfortable hotel. decoration,needs refurbishing.
We had stayed at this hotel once before and found it met all our needs. The staff is very accommodating and helpful. On our last visit our room overlooked the square and had a balcony and had great views of the lake. On this visit our room faced the lake and was gorgeous. Very attentive staff at the restaurant and the food was great too.
Had this hotel been renovated and modernized it would be a jewel because of the perfect location . The windows are new and you can't hear the noise of the traffic outside. The bathroom is fine but the rooms need an upgrade. No carpets please. The location is the best, waterfront and historical center right there. The staff were amazing , friendly and calm. Some parking available. The breakfast was average to disappointing, but we only stayed one night . The room we had needs a designers touch,
The possibity of parking, the staff speak french, the location vue on the lack Anythings
Excellent location and fantastic view from room No air-conditioning and road was noisy with window open
Ok, old fashioned hotel. If you're lucky (we were) you get a small balcony facing the square. Good restarurant at hotel, adjacent to square. Uncomfortable bed (pillows), generally ok, but a bit run down and old fashioned. Small bathroom w shower.
Central location, beautiful view of the lake. Room was quite small, bathroom in serious need of renovations.
Big beautiful rooms, perfect location, very nice helpful staff. Beds are not very comfortable.
The view Small room, Old bathroom,
The location of this hotel is one of the best in Lake Como and very close to the 2 Train stations for Como and the docks, our room was overlooking the lake, amazing views, highly recommend it if you visit Lake Como. Pepe Nero Restaurant is the one to go to if you visit Lake Como... No Iron in the room, they charge for ironing starting from 3 euros and up, depending on what you iron. TV was paid and so was internet access and music. Do not be put off though, this is a great hotel, affordable, best location in Como, amazing lake views, spacious and clean rooms and very helpful staff, i would go there again and again...
location rooms too small
The reception staff were excellent. Room was very comfortable n/a
This hotel is well placed but suffers at present from work along the lake front. The superior double room would have been a good single room by four-star standards.
service quality, location, very friendly pricing
Location is perfect: view on the lake is amazing + old fashioned style is great given the above, the facilities should correspond to the location - there was not enough washing stuff and bathtubs were not of a good quality.
The room was lovely and the facilities were excellent. The availability of the restaurant on the terrace was a god send for tired travellers like us. We had a wonderful meal and the service was friendly and efficient. Thank you. The view of the lake was quite limited from this room. Perhaps it could be more accurately described as "lake glimpses!"
Excellent location on the lake front, very friendly staff and a good restaurant with a beatiful terrace. The "superior rooms" were surprisingly small. The hotel seems to be renovating them incrementally as the standard in the three rooms of our group were quite different,
We were taking an early train to Switzerland from the Como rail station and the location of the hotel was very near the station. We thought it was very overpriced compared to the other hotels we stayed in on our trip.
Excellent renovated room (junior suite) in the new wing of the hotel. Breakfast variety limited
The receptionist was very friendly and helpful with directions to good restaurants outside the hotel. The hotel restaurant does have great food.
nice location room is small,and we cannot use TV.
The staff was incredibly friendly and helpful, happy to speak both Italian and English; the room was lovely and clean; the restaurant was very good. If you're not in a car, it might seem a bit far from Como but it was very easy and quick to get there by bus.
Roomy, nice bathroom, empty minibar (so we could use it as an actual fridge). Excellent parking. Poor breakfast. Room wasn't ready at 14:05 when we arrived, however it was not a tragedy that we had to wait 10 minutes. A little bit noisy.
Looks wonderful from the outside and lives up to expectations! Staff so friendly, helpful and welcoming, room comfortable with lovely individual decor. Good breakfast with great coffee! Good bus service if you don't have a car.
Dinner at the restaurant was excellent The room was rather unpleasant, though functional
Traditional architecture, cleanliness, parking staff could not speak english at all, area is not nice
The hotel has a wonderful atmosphere and I think that the pictures on the website do not show how beautiful and nicely decorated it actually is The walls between the rooms are very thin. I stayed in several hotels in Italy and this is nothing new. But in this hotel I found the sounds from other rooms (even tv of my neighbors) quite loud.
Very nice staff, clean rooms, correct quality for this price. a good plus is the on-site restaurant, with which we were very happy after a full day's drive. Somewhat hard to find without gps.
Small hotel. Excellent restaurant. We even got a reduction on the restaurant bill as hotel guest. Location somewhat difficult to find, but our GPS got us there OK.
Excellent servis and quite atmosphere
Very good dinner and friendly staff Basic breakfast
I found the staff friendly and helpful. Room was comfortable and clean.
Nice central position with great views of Lake Como and the mountains, convenient for exploring the whole area with good access from airports.
The restaurant was very good. The hotel was surrounded by one-way streets and it was difficult to go from/to the parking which was actually located in another hotel.
the location and staff were excellent
lake view room was breath taking it needs renovation
good time, good location, helpful staff
Very good location. clean room. nice breakfast Hotel need urgently a renovation
I loved its location (Barchetta is situated at the central plaza of Como) and the kindness of the hotel's staff. Everyone was very friendly and receptionists gave us very helpful information about the city. The breakfast buffet was not very impressive, given the fact that Barchetta is a 4star hotel.
the view is fantastic decor tired in rooms and lobby and restaurant/bar , the view saves the day ! comment, the hotels location means they dont have to try and impress ! I guess !
nothing. Breakfast staff were very rude and surly. Accounts charged incorrectly this problem has now been resolved by E.mail.
easy location to the train station. Good front desk staff, helpful and pleasent. rooms were small but very well equipped and very clean .quiet and very state of the art bathroom. no
Nothing location - walk with luggage from train station etc
Location close to the city center and easily reachable by car. Parking places available in front of the hotel (safe). Very clean. Rooms are a little bit dark (small window).
Friendly staff; good location and value for money No major issues
location, nice staff, good breakfast internet too expensive
the staff were very good
The staff was not friendly, expansive compared to other hotels in Italy
All staff very attentive and helpfull Lack of private parking
Location , Breakfast, Polite and friendly staff, Spacy room, In general a very good choice for its money to stay in Como Nothing to complain about
some rooms have some hydraulics problems , you can hear the flash of the water even if you are 2 rooms away.
Very nice and clean hotel. The room was spacefull enough. Very nice breakfast with a big variety of goods. People working there are very polite and helpful. Perfect place if you want to visit the lakes and the surroundings of Milano. We had a car so I don't know about transportation. Very very good value for money. WiFi is for free and a huge parking place is for free aswell !!
Perfect location, well-cleaned rooms, polite staff. Аir-conditioning in the room do not work, shower was broken, Wi-Fi does not work.
Very good hotel, perfect, comfortable, reach breakfast one of the best in Italy. free wifi.
Out of the city no truffic,easy to find, on the main road. parking place. very nice breakfast.
the hotel is very new, just opened it's very nice inside, the prices in the restaurant are not too low
Fantastic location right on and off the autostrada with free parking. Good breakfast.
Very easy to locate, good parking, spacious clean bedrooms, substantial breakfast. Perfect for one night stop-over.
Because it's new and good-we'd almost everything Not correct name-real name are Junior hotel or something. Our gps can't find not with the name not with address-and in 2oclock at night it was not very nice.
The restaurant/bar are very expensive but good. No free internet.
Excellent hotel and first class serivice.
The lake view and the new swimming pool Friendly staff restaurant was closed, room was very small and was very expensive
The good service and professionality of the management. We felt very welcome.
friendliness of staff , willingness to accomodate
The view is great and the swimmingpool is perfect Rooms are too small, shower did not suit for my pregnant wife (too small). The matrasses and beds are too old. Breakfast is too standard. This hotel deserves only a four star for its view, the rest of its services is (far) below a four star quality.
Wonderful view of lake Como. Very nice staff. it takes exactly 15 minutes to walk down to the city... its not that bad but don't book this hotel if you hate walking. Taxi is about 18 euro.
Sevice and nice panoramic view Small shower size
The setting and view was spactacular. The breakfasts were ample and the restrurant was great. The pool area and the pool were kept very clean.All of the staff made you feel that they really appreciated your choosing to stay there. Another nice feature was getting the direct sun rise in the morning. Some of the hallways need updating
We were made to feel very welcome The only complaint was that we could not use the pool. One of the main reasons we booked it (having 4 children) was for them to have a swim.
The view was what I expected... sweeping views of the lake and mountains from up on a hillside.(if you get a balcony room) We got lucky and did get one. Friendly staff. Clean and the wireless worked well. By U.S. standards the room would be considered sub-par. The mattress was a joke and I could barely turn around in the shower and I'm a skinny man. For a European room it was pretty nice.
Lovely location, helpful staff, quiet, small rooms -some bathrooms extremely tiny and no baths. Bathrooms
The location was fantastic! Distance from a variety of shops/restaurants. Food was very expensive and lacking quality at the local restaurant.
Very easy to catch the Funicular Railway down to Como so as to avoid driving and parking in the City
Manager very very unpleasant. Any eit from my room had to be through the bar.not close to any shops or cafes
The staff were lovely, welcoming and genuinely friendly. No negative comments, it was a gorgeous little place to stay.
Frederico and his staff did a wonderful job in making our trip so memorable. The assistance provided during the stay was very greatly appreciated. It was well worth the trip up the mountain from Como!!!!
Local, authentic, used by locals. Restaurant excellent, wine cellar, modern facilities. Freindly service. Excellent location. no
the hotel is very-very far up on the mountain, the view is spectacular!
The food! Heard from the gentleman @ railway station while we're asking for info on how to get to Locanda Milano from the station, that we should eat there. Indeed it was so good that we had our dinners there for 2 nights.
The staff was friendly and accomodating. They let us check in early upon arrival and made sure we had a place to park the car. Breakfast was very good and plentiful. Opportunity to explore a quaint village that we may have otherwise missed. We liked the slippers in the room. Could have used luggage stand in the room.
Lovely panoramic views of Como from the hotel room. Excellent food at the locanda in the evening - worth the price. Drive to Brunate rather nail biting. Italians drive as if they own the road. However, the hotel is not to blame. Some lobbying to widen the roads to accommodate the increasing number of vans and 4x4 vehicles would do great benefit.
Very comfortable room , friendly staff , good gym , good restaurant , both for dinner and breakfast . great location for motorway I had to wait 20 minutes before giving up attempting to check out . not enough capacity to handle the number of checkouts when busy
Very good Hotel with big parking and nice rooms.
Clean simple and well-designed faciliies, easily seen from the motorway, large bathroom, good cooked buffet breakfast Location is on a commercial retail park
Clean modern and comfortable. Detailed directions from the main roads could be improved.
Nice room Room, equipment was good.BUT Our bed was terrible, it was dirty -with blood and hair!!!!!the sheet wasn't changed!
clean, mordern there is no pool, dinner was pricy and not that great.
modern room decoration, clean ,well located, friendly staff
A nice, modern hotel with a surprisingly good restaurant. Location is exellent if you travel by car.
Cleanliness,decor and parking a big hotel with no proper Restaurant, located in an industrial estate and we found it difficult to locate. A car is a must.
clean, quiet, comfortable, friendly staff bar closed at 11pm! not all facilities operational yet (gym e.g.)