Having dinner on the rooftop terrace and the fact that the hotel staff was willing to make it happen. The day time staff (male employee from Belgium) was extremely helpful and accommodating. Definitely a hotel to consider if traveling to the Rioja region.
Comfortable, very modern hotel with helpful staff. If staying more than 2 nights then the evening food options in the hotel become limited.
Fascinating design/architecture. Beautiful interior and exterior lighting. Comfort. Interesting location. Friendly, helpful staff. Some noise in evening from terrace under our room window. Limited choice of bar food, if you didn't want restaurant meal.
Good hotel staff and very good breakfast. Unluckily,stayed in room101 where noisy hotel generators were audible all night making an uncomfortable and sleepless night.Other rooms are presumably much better and don,t have this problem.
Everything - the rooms are great, the hotel is beutiful
Locartio The windows didn't open!!
One of the cleanest hotels I have stayed in. Not much breakfast left after a party of cyclists preceded us and no discount for limited choice.
the bed was comfortable and the bath big and clean with lots of accessories. THere was a lot of noise in the street below, but luckily it died down by 10pm. I thought the price of E50 which did not include breakfast was too high. I found the manager to be lacking in charm and friendliness.
The intimate scale of the hotel allowed one to relax. The staff were knowledgeable and very friendly while the room was tastefully designed. Very good value.
Very helpful and pleasant staff. Nice bright spacious clean room. Excellent location.
Owner very helpful when luggage transport didn't arrive the hotel. He personally drove to our last hotel to collect the luggage! Very friendly and helpful!! Nice,tasty breakfast with freshly made juice, coffee and bread/bakery and selection of fruits and chesse,ham etc Nothing at all!
Reception staff were very good. The breakfast arrangements were chaotic and the food available was very poor and nowwhere near the standard of the hotel.
excellent value for money will stay again
the room was very quiet away from the lift.
Close to town centre Noisy electric supply box and heavy water leak from airconditioning unit damaged my documents on the desk.
easy to find. good stop off on return to Bilbao ferry
Cafeteria was very basic (although the restaurant was nice), bar only open late at night
The evening meal was excellent Our room was west facing which made it very hot on arrival
Good location and good restaurant; friendly and helpful hotel staff. What was very important for me, I could find them for check out very early in the morning (at 5.50 a.m.) without any problem. Very noisy. You can hear any movement in the coridor and people were returning back and clashing doors during late hours.
The use of the elevision and the A/C The noise of the beds on the floor whenever you moved or sat on them.
The building, the service, the room, the staff, the restaurant, exellent. No.
Fantastic hotel in rural, off the beaten track Spain in the heart of Rioja country. Exactly how i imagined a parador to be. Good choice of typical Riojaian restaurants in town. No
The decor in the traditional Spanish castle style. The food was Spanish and excellent which was what we expected. Porterage was poor but it was a Sunday onnwhich we arrived
A typical parador, with the ambience of a historic building and excellent food and drink. Slightly expensive.
The Hotel it's self, along with the location was first class. This was the fourth Parador that we have stayed in, and both my wife and I thought that this was,possibly the best. The food was good, and the staff were polite.
Atmospheric and comfortable with good food nothing
Very attractive hotel, nicely furnished in keeping with fact that it used to be an old monastry. Good restaurant - and open Sunday evening! No door directly from car park into hotel - and it was snowing.
Very peaceful and calm. Would have liked some local information. Some friends had stayed previouly and had told us about the wonderful Cathedral containing the Cockeral ! We would never have known otherwise.
Great menu and dining experience and the hotel staff was very friendly and helpful.
Design and interiors - renaissances style, hotel's bar - variety of tea, nice vine list. Location - rather quite place, not in the tourist area, but still rather near. The room was a little bit small, but comfortable. Very fine and expensive windows. Please take away awful lithographs over the beds. Besides they do not match at style and the colour palette used in the room.
The feeling of space, the relaxed atmosphere and the cleanliness
Excellent Size room for a family of four. Good air-con system (only works with Key Card in room but your get two key cards). Underground Secure Parking Free of Charge. Very quiet due to excellent double glazing - (right next to major Truck Stop and not far from Train line but could not hear a thing!! you could of heard a pin drop!!!!) There was restaurant next to the Hotel which was good value. All beds were very comfortable, even for the kids who are real fussy!!! Will be using again.
Because it is located in the middle of an industrial estate it is really more of a motel However the room was huge and very nicely appointed. It was fine for an overnight stop on a long journey. Just the location
the best nights sleep for a long time
The friendly efficient 24 hour bar-restaurant was excellent after an 8 hour journey from France The hotel would benefit from better signposting from the motorway to the industrial estate, and to the site itself. We arrived (with GPS) but could not see where the hotel was.
Clean, good location, ideal stop for driving up from southern Spain. N/A
All hotels are more or less the same these days, but we have been staying in this hotel for the past 2 to 3 years now on our way between our homes in the UK and Spain. Nothing.
Clean comfortable and more than adequate for an overnight stay Nothing
Hotel staff at reception very friendly and room was lovely The cafeteria staff were quite rude. Although I dont expect people in Spain to all speak English, I felt no attempt was made to try and help us when choosing from an all spanish menu. The bread was stale, the meal was horrible and the staff rude. It put us off the hotel which was a shame as we both thought it was a lovely place until visiting the restaurant.
Location and service
Strangely a part of a petrol/gasoline station, through which you have to enter it, but this assures 24 hour staff (for late arrivals, safety of your car in the car park etc), and so in practice is actually a good thing. Hotel only built in June 2010, so brand new furnishings, spotlessly clean and very comfortable. Small café/restaurant is great value for money and actually had one of the best tortillas I have ever tried (savoury continental breakfast Eur3 pp). Excellent childrens' playroom also (Ikea shoppers will recognise the contents well). All in all, extremely good value for money, and I'd stay again if passing through Miranda de Ebro. On the outskirts of the town, so not great for city breaks, more of an overnight stop when driving from Madrid to San Sebastian or France for example. Looks like there's a brothel just down the road, but far enough away for comfort. Staff were a little quiet and slow especially in the café, but that tends to be the norm in Spain as a whole anyway.
The building was quite attractive, but it lacked the magical atmoshere associated with these kinds of hotels in Spain. Some of the staff should learn how to smile, it means a lot to guests.
Superb staff service and outstanding cuisine in a sensitively restored historic building affording luxurious comfort. It even has its own secure parking. Nil.
Beautiful hotel. Magnificent building. Very centrally located in Haro. Bedrooms were really spacious and wonderful. We really enjoyed our stay in Los Agustinos. Staff very helpful No.
Wi-fi connection was poor and failed to connect to most sites I tried to access for my work.
The hotel was amazing. Magnificent old building which has been sympathetically restored and converted to a luxury hotel.
Position for centre and a unique hotelgreat for fiestas Battalla del vino in June.
The site is very pleasant Room was cold an could not be heated properly. The room was noisy from outside street noises as well as being near the lift which was also disturbing through parts of the night.Very few of the staff spoke english
Excellent staff, beautifully finished hotel, restuarant food to be recommended. Beautiful bedroom but bathroom a little cramped
Relaxing and comfortable supported with good staff and excellent facilities The sofas in the atrium were more about image than comfort, but this is a very minor gripe.
Garage fee of just 8 euros was reasonable and close to hotel.
The food and confort of the hotel was very good for the price and the staff were more than helpful. I would recommend people to stay. Very difficult to locate, should have signs in the town. Also not on sat nav.
Easy to find, good parking, stylishly decorated The food in the restaurant was absolutely terrible.
It´s a lovely hotel with beautiful rooms and a lively bar with a lot of local wine selections attached. It´s not anywhere near the center of the city, if you don´t have a car, this is not the option for you.
The room was nice and modern. The location!!!
Horrible, the map lied about how far it is away from town. The staff was borderline mentally insufficient Almost everything. room was clean but thats about all. Id like to make you stay there and see how you like it.
Convenient location as stop off on way to ferry at either Bilboa or Santander. Free wifi very good. Not easy to find.
restaurant and bar location bit out of town
Very nice design hotel in La Rioja. Quality of the food was not very special but ok related to the price. Situated in an Industrial zoning (although it was quiet calm in July), you need a car to get in Haro. If you like design, you will like this hotel.
Situation on outskirts of town. Easy parking. check in took time because receptionist was required to deal with phone call. Bar area needed a sweep.
Clean with friendly staff No pedestrian access to the town
peaceful location, quiet countryside around.
the room and general hotel were very good lack of restaurant on the day we were there is not acceptable in a 4 star hotel
the peace and tranquility. the beautiful mauntains. the village.the wine.
peacefull location, very pleasant staff, comfortabe room the food was not great
The rural setting in the mountains and an old monastary were very impressive. The size and quality of the rooms were very large by European standards. It was a tremendous value! Nothing
Quiet relaxing hotel in a beautiful valley. The rooms are clean and quiet. The staff were quiet and relaxed and provided adequate service. We booked a wine seller tour. It could not be completed as there are time limits and guide bookings to be arranged. The wine celler is approximately 8 klm away from the hotel. The web booking suggested it was in the hotel.
comfortable room with a lot of space there was no space outside,there was not a terras or a swimmingpool
The hotel was charming and the staff were wonderful. The rooms were absolutely beautiful. Absolutely nothing!
A very interesting place - we had a really good giuded tour of the Monastery - the guide kept apologising for her English but it was charming and we understood it very well the meals were excellent in the hotel and the restaurant acrooss the car park Nothing
The hotel is ok, location so so the food in the hotel is really bad. Dinner was the worst in our 9 day trip, next to bad street food.
The room was bright, spacious and extremely comfortable. The staff were courteous and helpful at all times.
Receptionist very pleasant. helpful and spoke good English. Useful location en route to Salamanca from home. No evening meal available but nearby tapas bar quite good.
A delightful hotel, not very friendly, staff at the bar, not around enough, the restaurant seemed to empty all of the time, and the outside terrace and inside the hotel has a very bad smell of cat pee, they seem to have a serious problem. Our room was on the front of the hotel, and even with treble glazing the noise of the traffic was seriously disturbing.
Really lovely hotel in a converted palace. Excellent decor, very comfortable rooms , beds and bathrooms. Excellent staff- very warm , welcoming and helpful. Great breakfasts Limited range of food available in the evening
peaceful location only restaurant in village was very bad
The bed was quite comfortable. The location was quite simply awful! The little town was pretty but closed on arrival. There was nowhere to eat or even get a cup of coffee. The hotel offered limited food and was reluctant to serve drinks in the afternoon. The room was reasonably clean however the beams were covered with dust and the bedroom floor was dirty. The staff on arrival were very unwelcoming. The location was atrocious as there was a horrible block of flats in front of the hotel. It was the worst place we stayed in Spain. Simply awful! And overpriced.
The hotel is in a beautiful village of old architecture and the hotel had lots of character and was very clean and had an excellent breakfast no
The atmosphere in the viiage of Brinas and the winws available in the district make this a good place to stay, it is full of charatcre Not relly a complaint, but the bar was not open!
Liked the old charm, good breakfast, helpful staff Initial room was a bit pokey but we were switched to larger room at no extra cost
staff very hospitable, despite their lack of english or our lack of spanish.
We loved this charming hotel! It had comfortable beds, warm colors, nice decor, good size bathrooms, nice showers, wood floors and plenty of amenities. This is a hotel, not a hostal. Though there wasn't anyone at the reception desk when we arrived, we received a warm welcoming tour from one of the sibblings. We were checked in by one of the twin sisters. She was very sweet, and went out of her way to help us. At the Masip Bar next door, we met the other twin sister who was also very hepful and sweet. We ate at the gourmet restaurant and were pleased at the quality and flavor of the food prepared by the chef -another sibling (though it was quite pricey). The continental buffet breakfast was good. Park in front or garage is 1 1/2 blocks away
The hotel owners were more helpful than anywhere we've stayed before. They will do anything to help you and make your visit memorable. They gave us maps, itineraries, suggestions for sightseeing, and even made dinner reservations and bookings for wine tours. They are first-rate. There is a rooster in the village that likes to get up early....
The relaxed atmosphere; spotlessly clean; calm decor; comfortable; extremely helpful owners.
We have stayed here many times when we travel back to the Uk on the Ferry from Santander.Very good all around!
The building and ambience Difficult to find and entering the square.Clear mud maps necessary
We have stayed many times at this Parador - always clean and comfortable.
lobby is spacious and good atmosphere
Old historical building in the center of town next to cathedral, good breakfast Unfriendly, even arrogant staff, the hotel has been of a v good standard 20 years ago, today it´s not on the level as expected, dark rooms
excellent location in beautiful city poor food quality much below expectations
Lovely setting in historic town centre. The Parador benefits from secure (underground) parking and is right next to the cathedral.It provides an oasis of calm. Like all paradores this one doesnt serve evening meals until 20.30 - far too late for many northern europeans. Fortunately there are splendid restaurants nearby.
Great central location opposite cathedral, free parking, nice lounge area in mediaeval hall, bright clean room overlooking the square Service ok, but a bit institutional
Wonderful setting right next to the cathedral and close enought to do a fantastic wine tour at Marques de Riscal