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Superb staff service and outstanding cuisine in a sensitively restored historic building affording luxurious comfort. It even has its own secure parking. Nil.
Position for centre and a unique hotelgreat for fiestas Battalla del vino in June.
The hotel was amazing. Magnificent old building which has been sympathetically restored and converted to a luxury hotel.
Excellent staff, beautifully finished hotel, restuarant food to be recommended. Beautiful bedroom but bathroom a little cramped
Relaxing and comfortable supported with good staff and excellent facilities The sofas in the atrium were more about image than comfort, but this is a very minor gripe.
Beautiful hotel. Magnificent building. Very centrally located in Haro. Bedrooms were really spacious and wonderful. We really enjoyed our stay in Los Agustinos. Staff very helpful No.
The site is very pleasant Room was cold an could not be heated properly. The room was noisy from outside street noises as well as being near the lift which was also disturbing through parts of the night.Very few of the staff spoke english
Wi-fi connection was poor and failed to connect to most sites I tried to access for my work.
The building was quite attractive, but it lacked the magical atmoshere associated with these kinds of hotels in Spain. Some of the staff should learn how to smile, it means a lot to guests.
Garage fee of just 8 euros was reasonable and close to hotel.
excellent location in beautiful city poor food quality much below expectations
Old historical building in the center of town next to cathedral, good breakfast Unfriendly, even arrogant staff, the hotel has been of a v good standard 20 years ago, today it´s not on the level as expected, dark rooms
lobby is spacious and good atmosphere
Lovely setting in historic town centre. The Parador benefits from secure (underground) parking and is right next to the cathedral.It provides an oasis of calm. Like all paradores this one doesnt serve evening meals until 20.30 - far too late for many northern europeans. Fortunately there are splendid restaurants nearby.
Wonderful setting right next to the cathedral and close enought to do a fantastic wine tour at Marques de Riscal
We have stayed here many times when we travel back to the Uk on the Ferry from Santander.Very good all around!
We have stayed many times at this Parador - always clean and comfortable.
The building and ambience Difficult to find and entering the square.Clear mud maps necessary
Great central location opposite cathedral, free parking, nice lounge area in mediaeval hall, bright clean room overlooking the square Service ok, but a bit institutional
Having dinner on the rooftop terrace and the fact that the hotel staff was willing to make it happen. The day time staff (male employee from Belgium) was extremely helpful and accommodating. Definitely a hotel to consider if traveling to the Rioja region.
Everything - the rooms are great, the hotel is beutiful
Good hotel staff and very good breakfast. Unluckily,stayed in room101 where noisy hotel generators were audible all night making an uncomfortable and sleepless night.Other rooms are presumably much better and don,t have this problem.
Fascinating design/architecture. Beautiful interior and exterior lighting. Comfort. Interesting location. Friendly, helpful staff. Some noise in evening from terrace under our room window. Limited choice of bar food, if you didn't want restaurant meal.
Comfortable, very modern hotel with helpful staff. If staying more than 2 nights then the evening food options in the hotel become limited.
The special dinner was excellent
Personel speaks only Spanish, nothing else
Food ie dinner, very restricted and very poor ( to say the least ). It is not a 4* hotel in many respects.
Overall the hotel was good but spoiled by a disasterous dinner experience Dinner and the service to go with it!
Room change due to water leak in original was very acceptable and made the difference to what would have been a disappointing holiday.Swimming pool was nice and area around pool clean. Food in restaurant good and reasonable when special weekend menu. Location OK for travellers but not for long stay. Bar area not very comfortable,and lack of comfortable quiet area (salon) was drawback.
The proximity to the main town of Haro The tradional hot English breakfast was cold. We were very dissapointed with this. The cost also represented poor value for money.
In general I thought the food was not of a very good quality. Especialy breakfast which wasn't available untill 8am, The selection was poor and the cold meats etc were not chilled in any way, nor covered to stop fly's.
nice clean and fairly cheap hotel. Nice big pool to keep you cool in the heat of the day. not having a car its a bit far from town (20-30 min walk)
Friendly staff (mostly) Could do with more English speaking staff & gymnasium
The parking Noisy, Squeaky Bed
peacefull location, very pleasant staff, comfortabe room the food was not great
A very interesting place - we had a really good giuded tour of the Monastery - the guide kept apologising for her English but it was charming and we understood it very well the meals were excellent in the hotel and the restaurant acrooss the car park Nothing
The hotel is ok, location so so the food in the hotel is really bad. Dinner was the worst in our 9 day trip, next to bad street food.
comfortable room with a lot of space there was no space outside,there was not a terras or a swimmingpool
the room and general hotel were very good lack of restaurant on the day we were there is not acceptable in a 4 star hotel
the peace and tranquility. the beautiful mauntains. the village.the wine.
peaceful location, quiet countryside around.
Quiet relaxing hotel in a beautiful valley. The rooms are clean and quiet. The staff were quiet and relaxed and provided adequate service. We booked a wine seller tour. It could not be completed as there are time limits and guide bookings to be arranged. The wine celler is approximately 8 klm away from the hotel. The web booking suggested it was in the hotel.
The hotel was charming and the staff were wonderful. The rooms were absolutely beautiful. Absolutely nothing!
The rural setting in the mountains and an old monastary were very impressive. The size and quality of the rooms were very large by European standards. It was a tremendous value! Nothing
Strangely a part of a petrol/gasoline station, through which you have to enter it, but this assures 24 hour staff (for late arrivals, safety of your car in the car park etc), and so in practice is actually a good thing. Hotel only built in June 2010, so brand new furnishings, spotlessly clean and very comfortable. Small café/restaurant is great value for money and actually had one of the best tortillas I have ever tried (savoury continental breakfast Eur3 pp). Excellent childrens' playroom also (Ikea shoppers will recognise the contents well). All in all, extremely good value for money, and I'd stay again if passing through Miranda de Ebro. On the outskirts of the town, so not great for city breaks, more of an overnight stop when driving from Madrid to San Sebastian or France for example. Looks like there's a brothel just down the road, but far enough away for comfort. Staff were a little quiet and slow especially in the café, but that tends to be the norm in Spain as a whole anyway.
Great menu and dining experience and the hotel staff was very friendly and helpful.
The building, the service, the room, the staff, the restaurant, exellent. No.
Atmospheric and comfortable with good food nothing
Fantastic hotel in rural, off the beaten track Spain in the heart of Rioja country. Exactly how i imagined a parador to be. Good choice of typical Riojaian restaurants in town. No
Very peaceful and calm. Would have liked some local information. Some friends had stayed previouly and had told us about the wonderful Cathedral containing the Cockeral ! We would never have known otherwise.
The Hotel it's self, along with the location was first class. This was the fourth Parador that we have stayed in, and both my wife and I thought that this was,possibly the best. The food was good, and the staff were polite.
Design and interiors - renaissances style, hotel's bar - variety of tea, nice vine list. Location - rather quite place, not in the tourist area, but still rather near. The room was a little bit small, but comfortable. Very fine and expensive windows. Please take away awful lithographs over the beds. Besides they do not match at style and the colour palette used in the room.
The decor in the traditional Spanish castle style. The food was Spanish and excellent which was what we expected. Porterage was poor but it was a Sunday onnwhich we arrived
Very attractive hotel, nicely furnished in keeping with fact that it used to be an old monastry. Good restaurant - and open Sunday evening! No door directly from car park into hotel - and it was snowing.
A typical parador, with the ambience of a historic building and excellent food and drink. Slightly expensive.
Clean, good location, ideal stop for driving up from southern Spain. N/A
All hotels are more or less the same these days, but we have been staying in this hotel for the past 2 to 3 years now on our way between our homes in the UK and Spain. Nothing.
The feeling of space, the relaxed atmosphere and the cleanliness
The friendly efficient 24 hour bar-restaurant was excellent after an 8 hour journey from France The hotel would benefit from better signposting from the motorway to the industrial estate, and to the site itself. We arrived (with GPS) but could not see where the hotel was.
Because it is located in the middle of an industrial estate it is really more of a motel However the room was huge and very nicely appointed. It was fine for an overnight stop on a long journey. Just the location
Location and service
Excellent Size room for a family of four. Good air-con system (only works with Key Card in room but your get two key cards). Underground Secure Parking Free of Charge. Very quiet due to excellent double glazing - (right next to major Truck Stop and not far from Train line but could not hear a thing!! you could of heard a pin drop!!!!) There was restaurant next to the Hotel which was good value. All beds were very comfortable, even for the kids who are real fussy!!! Will be using again.
the best nights sleep for a long time
Clean comfortable and more than adequate for an overnight stay Nothing
Hotel staff at reception very friendly and room was lovely The cafeteria staff were quite rude. Although I dont expect people in Spain to all speak English, I felt no attempt was made to try and help us when choosing from an all spanish menu. The bread was stale, the meal was horrible and the staff rude. It put us off the hotel which was a shame as we both thought it was a lovely place until visiting the restaurant.
easy to find. good stop off on return to Bilbao ferry
Good location and good restaurant; friendly and helpful hotel staff. What was very important for me, I could find them for check out very early in the morning (at 5.50 a.m.) without any problem. Very noisy. You can hear any movement in the coridor and people were returning back and clashing doors during late hours.
Close to town centre Noisy electric supply box and heavy water leak from airconditioning unit damaged my documents on the desk.
excellent value for money will stay again
The use of the elevision and the A/C The noise of the beds on the floor whenever you moved or sat on them.
The evening meal was excellent Our room was west facing which made it very hot on arrival
Cafeteria was very basic (although the restaurant was nice), bar only open late at night
Reception staff were very good. The breakfast arrangements were chaotic and the food available was very poor and nowwhere near the standard of the hotel.
the room was very quiet away from the lift.
peaceful location only restaurant in village was very bad
Liked the old charm, good breakfast, helpful staff Initial room was a bit pokey but we were switched to larger room at no extra cost
The hotel is in a beautiful village of old architecture and the hotel had lots of character and was very clean and had an excellent breakfast no
The bed was quite comfortable. The location was quite simply awful! The little town was pretty but closed on arrival. There was nowhere to eat or even get a cup of coffee. The hotel offered limited food and was reluctant to serve drinks in the afternoon. The room was reasonably clean however the beams were covered with dust and the bedroom floor was dirty. The staff on arrival were very unwelcoming. The location was atrocious as there was a horrible block of flats in front of the hotel. It was the worst place we stayed in Spain. Simply awful! And overpriced.
staff very hospitable, despite their lack of english or our lack of spanish.
The atmosphere in the viiage of Brinas and the winws available in the district make this a good place to stay, it is full of charatcre Not relly a complaint, but the bar was not open!
We loved this hotel! We had a superior double room which had a huge spa bath, was very spacious and overlooked the village square and monastery. The staff are very welcoming and helpful. The hotel is in a beautiful historic building with beautiful traditional decor but also offers modern comforts such as a lift and free internet access. It's ideal as a base to tour round the picturesque villages and do wine-tasting at the many vineyards close by. I'd recommend a visit to the Marques de Riscal Hotel in Elciego, to see the amazing architecture designed by Frank Gehry who designed the Guggenheim in Bilbao. They don't do evening meals, but this was only a problem for us as we arrived during the village fiesta when restaurants were all booked up!
Ambience, standard of breakfast & delivered to room on request, standard of accomodation Surprised not sign posted in village
Have stayed at many such country hotels in Europe and this is above average. Very quiet and relaxing after a day touring. Staff was very friendly and helpful. Some street signage in the village directing the location would have been helpful.
We loved the little touches that made the hotel so unique. It succesfully blended comfort, luxury and history. There was an occassional drain smell from the toilet. There were no real English speakers, but we managed to muddle through with lots of hand gestures!
The accommodation was wonderful, very quiet, beautifully restored. Internet did not work in the rooms, only in reception lobby, but was not a problem.
The hotel was beautiful and very romantic. Near good places to eat. Staff was excellent. Because of the thick walls internet access in the rooms was not available.
The monastry is beautiful and it was great to stay in a small town. Haro was only a 5 minute drive and it's close to the mountains (half an hour) and in the middle of the wineries. Would have been great if the hotel staff spoke a little more english but they were still helpful and friendly
A very charming Inn in an old monastery building located in a small village in La Rioja. The old architecture and murals make it a special place. Nice buffet breakfast included in our rate. Only 5 km to wine tasting in Haro and tapas scene in historic Sto Domingo. Free parking on streets nearby hotel. Olympic-sized town pool with free-entry courtesy of the hotel is a two minute walk and was a great outlet for our seven-year-old.
Beauty of the hotel, quality of the welcome and generally high quality of attention from the staff, location of hotel, breakfast, international channels on the tv. 1. Wi-fi did not work but computer in lobby did. We weren't sure at the time if the problem was in the wifi or our computer. Now we know it was a hotel issue. 2. bed mattress uncomfortable--springs poked us. Same problem in most hotels we've stayed in on this trip to Spain. Good foam mattress is a better way to go. 3. bathroom sometimes smelled unpleasant We did not bring these issues to the staff's attention
I didn't die there was a major bed bug infestation and I got bitten all over. The staff refused to help. The wireless internet didn't work and the staff, again, refused to help. The one computer in the lobby had about as many viruses on it as there were bed bugs in our room...
Wonderful host. Excellent restaurant. Very nice ambiance. The hotel is quite echo-y. This makes the rooms a bit noisy at night.
staff very pleasant, location calm and beautiful, food great
Decor of the hotel is outstanding and so is the location. Great base for exploring the Rioja region. Excellent restaurant, both the breakfast and evening meals were great. Highly recommended!