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A great location adjacent to the Serra da Estrela and with a really interesting history. The bar was advertised as open and wasn't; the restaurant was basically very good but the first course was served up lukewarm on red hot plates and the wine wasn't quite up to standard
even though it was not in coimbra it was in a much nicer town ( Lousa). We were actually happy to be there rather than Coimbra.
The hotel is wonderful: my room was inside the old palace, which helped to dazzke us a bit.
What was not to like! The hotel was wonderful. The breadfast and dinners were excellent. The staff was friendly, efficent and all apoke English. The room and both were wonderful, modern, clean and tastefully done. We enjoyed everything the hotel had to offer. Breakfast and dinner were both first rate. The hotel staff was friendly, efficent and all spoke English. The room was tastefully decorated. Great place. No changes need to be made
Great personel, great place.
Super hotel. Great service. The castle on the hill near by was a wonderful walk in the park. A good value. Hey, we just liked this hotel. No negatives
The staff were helpful. Facility was clean and comfortable. I would give it my best recommendation!
beautiful room and facilities. use of computers in lobby very helpful. excellent breakfast the air conditioning not working in our room. took them all day to try to fix it and finally change our room. customer service could have been better
Breakfast was very good and staff was friendly
comfortable room, beautiful hike nearby, great restaurant in town nearby
Recently refurbished hotel with a good comfort. The ratio quality/price is unbeatable in this region.
Very good allover. Staff were very friendly and helpful. We got to park our car for free in their underground carpark. Lovely breakfast.
staff extremely helpful they out of their way when we arrived late pm. only a slight niggle, bar wasn't open but alternatives in toen
It was quiet and comfortable and with an excellent home made array of breakfast choice. The hotel is set in a very narrow road and parking was at a premium
This is the 3rd time we have stayed here this year and everytime has been perfect. Staff always helpful and friendly. The pool is lovely and we have always had it to ourselves! If we need to come back again we will book the hotel once more.
Excellent hotel lovely pool great choice for breakfast friendly staff safe parking None
I thought that the hotel was very good value for money. I stayed in much more expensive hotels in portugal that weren't as pleasant. It was a little cold
It's hard to say what we liked best. We liked the fact that there was a fridge in the room, also free wifi in the room, a lovely warm shower/bath, towels provided, cleanliness was great, staff were friendly, breakfast was delicious Continental style. We forgot to bring our swimming costumes to make good use of the swimming pool.