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Location proximity to FCO airport,pool area Francesca at the front desk was one of the nicest ,helpful person you can get Prices of the hotel restaurant
Nice pool and restaurant. Enjoyed the music, drinks and gelato out by the pool and the included breakfast. Room was rather small
good value. great breakfast. cheap and frequent shuttles
Clean, comfortable, friendly staff. Very affordable The walls are paper thin. I could hear EVERYTHING from the room next door. My stay here literally did not allow me to go to sleep until the couple next door to me did. The noise from their conversation, television, and everything else going on in there room could be heard crystal clear in my room. Please invest in some ear plugs if u plan on staying here.
Lovely pool area with bar and shade. Very modern and close to the airport. Perfect for relaxing on our last evening in Rome having an early morning flight home. Pool closes early. Food in the dining room is average at best and few other options within walking distance.
Excellent restaurants, capable staff, quiet, shuttle service (extra), wake-up call, English news channel on TV,. Stayed one night before early morning flight. Rock music in lobby before my five a.m.shuttle.
Very Friendly Hotel receptionists, welcoming lobby! Rooms are clean, buffet breakfast is great! Elevator too small and too slow! Steaks in the restaurant is too tough even when medium rare was ordered and came rare!
The staff was very accommodating and helped us find public transportation to visit Ostia & Ostia Antica on our short layover. Hotel quiet and clean. Breakfast good. Easy airport access.
Beautiful hotel and grounds. Nice rooms with memory foam beds, excellent restaurant with free breakfast offered in the morning, and a very nice pool and hot tub area. Close to the airport and the hotel shuttle is very handy. During our stay, one of the elevators was a bit "iffy." I hope they got it fixed because after one ride up I didn't use it again and had to lug my suitcase down several flights of stairs.
the facilites - the pool and the dining room the rooms are a little bare
efficient check-in , courteous staff, good stay nothing in particular
Very nice stay, people were friendly and professional. Food was great everything I needed was right there.
Proximity to airport, free pkg and beds. Hot water side of sink faucet and shower flowed a yellow (similar to urine color, but was NOT urine- prob some maintain work) water making it unusable. Front desk staff was advised and seemed minimally concerned/nochalant, I tried to show her a photo and she didn't want to see it (looked like a sink full of foaming lemon jello) That just couldn't be healthy or safe. We passed on brushing our teeth with their tap water and their free breakfast. I sure wished I could post the photo of the filled sink here, but use ur imagination. We WONT be back. A sad closure to an otherwise great two weeks in Italy.
The bed was not comfortable and the shower never got hot. My flight was so early that the shuttle was not running so I had to take a taxi which cost €20 for the short ride. Would only stay here again if it was cheaper than the other options. The rooms look a little outdated and worn but was clean overall. My tv did not work. Good for just a bed to sleep in before a flight.
The breakfast included was great. There was lots of fresh fruit and plenty of options. The shuttle airport shuttle was convenient, but please note it cost 6 Euro per person each way. The hotel lobby, restaurant, and pool were nice, spacious, and relaxing. Down the street there were plenty of good restaurants within a decent walk. The shuttle cost 6 Euro per person each way. This should be clear on the initial advertisement, not hide. In fine print on a pdf buried in the website. Most US hotel shuttles are free of charge, so all potential customers need to know before they book that there is an extra charge for this. The rooms were fine, but not super clean, and could definitely use a remodel.
The hotel was located not too far from the airport which was convenient but came with a sacrifice of noise. the noise from the planes was just too much, it was like they came through the room. There was brown water from the faucet, the worn shower curtain looked messed up, the shower head was dirty and sprayed all over the place, there was a bunch of dirty caulking with mold along the tub, there were several cracked tiles, the smell in the room just wasn't nice and fresh but old and worn down, the smell in the hallways was nasty. The staff hardly spoke to me when checking in, as if they don't speak English or are uncomfortable with Americans. The restaurant had a long wait and the food was mediocre at best. We stayed here because we were tired from traveling around but will not likely return or recommend, definitely not what we expect in a 4 star place.
Good swimming pool Room distance is too far
convenient location 5 minutes from the airport
Closeness to the Airport Carpets makes it look dirty, and too expensive compared to others with same Quality. Also, staff was not too friendly.
Staff was very friendly and welcoming Showers were old and drain was slightly clogged when showering. Breakfast was much too expensive for the quality we received, stale and cold.
The location was perfect. I particularly liked the shuttle to the center of Rome. That was a very pleasant surprise. I want to get to town and anticipated the train but found the bus to be a very welcome surprise. No good coffee in the lobby early in the am. Many travelers were up when I was leaving (4:30 - 5:30am) The coffee in the room was poor quality and there wasn't any in the lobby like I find at so many other hotels. Its a small comfort that goes al long way.
close proximity to terminals a tad pricey
location is unbeatable totally understaff you should have no expectation on service as it is extremely slow for check in check out and also the breakfast is like junk.
Comfortable bed; good location for airport; good soundproofing Charge 20 Euros for 1 day in-room WiFi; no electrical outlets at sides of bed; hot water not hot enough
Extremely comfortable and beautiful. The staff are available and helpful. Good location. I was surprised to find that my room did not have a USB input for direct charging of most electronics. Something I have recently begun stumbling upon at other hotels and train/plane and longer bus transit. Wifi on the ground floor only was frustrating and came across as a cheap call considering the incredible rates of the rooms. No outlets by the beds.
The stairwell connecting the Hilton to the sky bridge was full of urine and faeces almost certainly human. Just awful.
No wifi in the room, no English TV, cold pool
Large room. Because the floors were not carpeted, we could hear the people above us walking around.
It was very clean and comfortable Long wait to check in, no overall info when you check in, had no hot water to shower and was charged an extra $80 that I'm still trying to find out what that was for! Very disappointed
We booked this hotel for our flight home after a week in Italy. It was perfect!! We booked the breakfast included rate and are glad we did. It was delicious!! The rate was great, the staff was very kind, and the free shuttle was perfect. I judge cleanliness by the grout on bathroom tile floor and this bathroom was spotless! This was our least expensive hotel the entire time we were in Italy. You will not be disappointed!
Very accommodating, we were not there long but we're very well taken care of.
amazing clean airport hotel with quick shuttle service staff was incredibly slow and unhelpful
Hotel was great for the night before a flight - the shuttle service was very good with buses coming every 12 minutes or so, the service was timely and efficient and free. Breakfast was good. Hotel lived up to what is expected with a Hilton. If I had to pick something the wifi was slow on occasion .
Quick clean in and out for Rome's Fiumicino airport If you arrive from the city of Rome by train, which MANY do, there are HILTON signs as you walk a healthy distance with your luggage. The problem is that the signs are for the OTHER Hilton (a nice hotel too). If you follow the Hilton signs you walk in the wrong direction. Theire are two Hiltons- there should be two sets of signs. This caused us real problems.
The shuttle really couldn't be easier. There is literally only one hotel closer to the airport. The staff was nice, the rooms were clean. It's a bit busy give it's proximity to the airport, but not too bad off-season. Breakfast was ok. Nothing fancy, but very much in keeping with the general style and quality of average hotels I've been to in Italy.
Very clean and spacious. Nice to stay here after staying at some outdated hotels in Italy. Not walkable from the airport, must take the shuttle. That's not really an issue, however, since it arrives every 12 minutes
Bed was comfortable. Once we found the Airport shuttle it was convenient from the Airport Took us 20 minutes to find the shuttle stop. Very poor signage. Shuttle smelled of mold and cigarettes. Toilet bowl leaked at the bottom when flushing. Yes, there was pee all over our bathroom floor, didn't flush again after that. Flushing button pushed all the way through the fixture when pushed. Made me feel like a much stronger person than I am. When I complained to the front desk staff they gave a confusing shrug, somewhere between: "I don't know" and "Oh yeah, they all leak". In their defense, it was like 5AM, I don't think I'd be able to muster empathy at that time either.
Priximity No signs for Airport Shuttle to the hotel!!! Horrible waste of time. Not the first time I've experienced! The food is also not so hot- (Catering to too may American tourists?)
The directions provided by the hotel about where to catch their shuttle at the Rome airport are not clear. They didn't tell us to look for the "airport parking shuttle", so we spent time looking for a "hotel shuttle" bus stop. The staff at the hotel was professional, helpful. The "hotel" shuttle was actually the airport parking lot shuttle that made 7 stops before it got to the hotel the night we arrived and 3 or 4 stops before it got to the airport the next morning. In the morning it actually took about 20 min. to go the few miles to the airport. I suggest that this be included in the hotel information-that it isn't a "hotel" shuttle and that you should expect to take longer to get to the airport. And yet, as we arrived at the airport, a Hilton Garden small shuttle van pulled up next to us!!!!!
Comfortable room Helpful staff Breakfast Free Airport Shuttle Everything was fine.
Normally, I'd stay in the city if I were visiting Rome, but we needed a one-night stay as part of a flight layover. Based on the brief experience, it's too large to be a boutique, but smaller than a "standard size" hotel, however hotel combines the benefits of both. Located by the waterfront (you can see the fishing boats docked overnight out again in the morning), it has nice staff, excellent service, and good food at the restaurant. I would have no hesitation highly recommending it if you are staying in the vicinity.
For our purposes proximity to the Rome airport was very convenient for an overnight stay. The scheduled shuttle to the airport was a great advantage. The small town of Fiumicino was walkable with many restaurants though we ate at the hotel and enjoyed a gourmet meal from a complete menu - seafood being prominent as the hotel is right on the coast. The fishing pier was immediately out the front door. The price was moderate yet a good value. Seasonal prices likely would be higher. I cannot think of any negative
The hotel is new, clean and super convenient to Fiumicino Airport. The shuttle bus had me there in less than 12 minutes, delivered directly to my terminal with ease. The room was super clean with a small, but excellent balcony overlooking the small harbor. The stall was very accommodating and were not bothered at all by my limited Italian. I would stay there again for any pre-flight night out of Rome.
Very comfortable, good bed, good breakfast, big room Location is at a small town.
The staff at this hotel were helpful and provided excellent service. The hotel is quite close to the airport, modern and quite new.
This is a great hotel for an overnight stay when you don't want to be too far from the airport. It is not far from Fiumincino airport and a shuttle can be arranged by the hotel. Our room was all we could wish it to be and there are some wonderful family restaurants nearby, including an excellent pizza restaurant next door.
Close to FCO airport, great staff
The staff was what I liked best - they were very friendly and helpful and the location was fantastic if you're looking for an overnight stay not far from the airport. There was also a great family restaurant next door which was very convenient.
It is close to the airport and very accommodating with flight delays. Clean rooms and friendly staff.
the shuttle bus was very convenient and reliable, all the staff in the hotel were friendly and helpful. I had a very early check in and my room was ready when I arrived at the hotel at 7am! there was no extra charge for the early check in which was wonderful. I would definitely use this hotel again and recommend it to friends and family. only the coffee!
The staff was very nice. The wall between the rooms are thin. Furthermore the ground floor was always loud due to tourists. I could always hear voices from the next room.
Most convenient for distance from and to the Airport Aircon
convenient to airport no elevator from first floor
staff very helpful. Seccy is a brand new hotel (opened 2 months ago). Close to the promenade and the airport. no free shuttle service to the airport. still a bit of a paint smell. hard to find (off the main road)
The room was clean, well appointed and comfortable. The staff was friendly and helpful. They provide their own transportation to the airport. The location is far from the airport and during rush hour took 40 minutes by cab to cover 8 miles.
The staff are very helpful, friendly and obliging. Good location for the airport. Dinner buffet. We looked but didn't like so went to neighbouring restaurant. Thought overpriced for what was there.
being on the outskirts of Rome Long way from airport but only 25mins at 6am
its really new too much light in the lobby on internet in the rooms
Very clean full service hotel Dinner expensive and not worth the cost. Breakfast cold and not very good.
Staff were very helpful Easy to get into Rome by public transport. Easy access to the motorway.
We stayed overnight in Rome on our way to Naples, so localization was just what we needed. The hotel does not have a restaurant but there's some quite near. Rooms are very spacious and nice.
hotel was new and clean no, everything was excellent
very hard to get there from airport fiumicino, taxi drivers didnt know where it was mostly or didnt want to drive because it was not on the way to rome city
parking outside the room we spent 2 hours trying to find the hotel, it had no sign out side what so ever
it was a very good experience to stay in this hotel we had a very good time everything was good
Flat screen t.v. Not enough toilet paper and no access to it after hours, hard to reach location, no signs, no food to buy around the area
Originality of the room, access with car, private car parking Suggested improvement: glasses in minibar and in bathroom, more accessories in bathroom (kleenex, showercap)
Very nice hotel with modern design. Small room but everything was designed perfectlly. I like the automation (lights etc). It had coffe maker in the room (with charge), microwave oven, VCR, Private parking outside the room. Good price for the room. A/C had a problem and room was cold. The receptionist had to close entire A/C. Shower shouldn't have, transparent glass. In case you travel with a non close person (wife girlfriend) there is a problem. The doors should open automatically without having to get outside the car and rign the bell. I was told to pay in advance during check in.
modern rooms breakfast room & choice of food
Good value! Clean, secure and comfortable room with large flat screen. No restaurant on the facility to serve a continental breakfast. No hotel signs anywhere to identify the hotel. Fortunately the gas station attendant next door knew it.
Modern furniture. No wireless internet.
nice and clean, pretty new wifi was very slow...
The shjower in the bedroom!!
Underground parking, free WiFi internet, free shuttle (and a good punctual service) to Ciampino train station (shuttle takes 15-20min) - frequent trains from the station to Rome Termini (every 10-15 min). The hotel has also hd tv internet (keybord in your room), multi-language tv. Good breakfeast. It is a modern hotel and it is very clean. No negatives.
The behavior at the reception was awesome. I like the guy's attitude towards the customer. I also liked the cleanliness and the atmosphere. I did not like my room. The room was too small, and fully stuffed with furniture. Had the planning of furniture been better, the room appeared to be little bigger. The quality of the pillow and the mattress was poor too.
The room was modern, bathroom fixtures all new and very roomie. It had internet wi/fi with no extra cost and it worked. All through Europe we found old hotels, cramped and if they did have wi/fi it was on and off. A pleasure to stay here. It was challenging getting downtown to Rome and back on the trains. The trains had little information about where to go and when to get off.
The hotel is brand new (2010 talking), cool and nice to sleep in. Easy to get to, and there rooms are good. The WiFi service is not handling data very well, bad coverage of the rooms, so my internet connection was slow.
equipments of the hotel nothing
I liked the staff and the atmosphere of the Hotel... The lack of ample recreational facility... I believe that guests should have some sort of recreation within the hotel premises as the hotel is quite a distance from city center. A pool table or social lounge where games are available would be nice.
brand new hotel, clean & comfort rooms, underground garage with direct access to rooms by lift, free wifi, swimming pool, next to highway (if you have a car this hotel is great and offers direct access to rome and the coastal area). I found the airconditioning quite noisy for a brand new hotel besides that there is nothing negative I can tell about this hotel
The friendlyness of the staff. The breakfast is ok but is too oriented to sweets. Instead it would be good if there are scramble eggs, bacon, ham, sausages and so forth. The available dishes on restaurant menu are too oriented to pasta and the selections are simply too few. The cooking was not good at all neither the prices. The interior of the restaurant is too sterile.
The friendeliness of the staff was outstandingly warm and could not do enough for you.
The hotel if you have a car is perfect. It is new, and you can go by car to a metro station(15 min away). The price for this hotel is too low if you compare with other hotel inside rome you have to pay double at least. So it is better to stay outside if you have a car (only). The breackfast.
Beautiful room that was very clean, nice personnel. I stayed in Room 104 and never got any sleep. There was no way to get any sleep as There was a load aircompressor going on every few minutes that was load, rattled the walls and window. I had 18 hrs of traveling the next day. I asked for a refund but none
A clean place with friendly staff. Bed was comfortable. The room--for four--was way too small. It would've been small for two. It's also in a sketchy neighborhood.
Room was clean. We walked into town to find restaurants. It provided a very relaxing last day in Rome. 4 of us chose this hotel because of the free shuttle from the airport. We phoned hotel from the airport and was told the driver was having lunch and we'd have to wait two hours for pick-up. So we ate lunch at the airport waiting for him. The day before check-out you have to let them know what time you need the shuttle to the airport. We could not avail ourselves of the free shuttle because we had to leave at 6 am and the shuttle does not begin until 7 am. A private taxi was necessary, at the cost of 20 Euros. Other complaint: breakfast was minimal compared to what other hotels in Italy provided.
proximity to Fiumicino city and airport the shower wets too much of the bathroom floor. It needs some kind of barrier to keep the water in the shower doors.
Very nice facility, more surprised that the reception girl can speak Chinese.
The staff was very helpful. My room was perfect. I was within 15 min of the airport. Lack of information to local restaurants and or shopping in the area.
We stayed here because we had an early flight to catch out of the Rome airport. It is a very nice property with recently redone rooms. The taxi ride from the Rome Termini railroad station was 75 euros. We would have taken the train to the airport (14 euros a person) and then a taxi from there to the hotel, but we were a party of 5 and the taxi was cheaper for us.We called the afternoon before we arrived to reserve a space on the shuttle, but when we arrived we were not on the list for the first shuttle as we had requested. There was an animated discussion but eventually they were able to get the two in out party who had a very early flight onto the first shuttle and the rest of us followed about 20 min later.
Staff had control of the English language. Room had plasma tv;air-conditioning and balcony. Bthroom good. Free shuttle service to airport handy. Two blocks from beach.Good breakfast included. Restaurant and bar closed due to Italian summer holidays.
Booked the room as an overnight-er to fly out the next day. The new side of the hotel was very modern and efficient. However beware of room 111, it has no windows, only a sliding door that looks out to a stucco wall, feels and resembles a space capsule. In room mini bar has water at $1.50 euro ea. Mattress was comfortable and had a comforter as the only cover. Good buffet in the morning however it is continental without eggs. Shuttle ran on request but the driver had a bad attitude. Must be related to the desk clerk. The desk clerk was extremely rude and unhelpful. I requested a room with a window and he gave us a room in the old section. Holes in the wall, thermostat broken off the wall. Carpet in the room and in the hall was stained and dirty looking. Air temp was around 80F with no open-able window and all the air conditioners were not working. Returned to the clerk who was watching soccer away from the desk and he begrudgingly gave us our first room back, (would like to write Comfort and complain about his attitude).Beware of the shower stall, if your over 200 pounds you will have trouble fitting into it. Be sure to reserve a time for the shuttle, otherwise it does not run every 20 minutes as advertised.
Clean and basic - ok for a one night transit through airport
Lots of space
nothing the attitude of the staff -rude impolite unhelpful-. unreliable shuttle service -waited for a long time until finaly having to take a taxi- . Poor quality breackfast. No signage whitin the hotel. Poor and morbid decoration.
it was close to the airport,very clean,informed friendly staff and a nice place to stay in a nice location
pool air conditioning to weak, mold in the tub tiles, needs a better restaurant guide for the immediate area
Hotel Staff very gentle, very good position to the Ostia beach and close to Fiumicino Airport.
good price, staff ok, nice pool.
should offer airport shuttle service
Accessability from Leonardo da Vinci airport - which was the main reason for choosing the hotel because it was supposed to be close to the airport
The hotel is convenient to the beach and to Rome by car. The staff were very courteous and helpful, the room was very clean and comfortable and the room rate is quite competitive.The hotel has a nice pool and a very well equipped gym. There are several good restaurants close by. Overall, it is a very nice hotel and we certainly will use it again.
Old facility, needs updating Not quite close to airport...
The pleasent staff were very good and helpful at all times Location was not what i wanted - no fault of the hotel..
Well kept. Clean, Courteous staff
I liked the restaurant, nice pasta selection. The room was very clean, but the facilities were not favorable; the heater did not seem to work and the shower gave us trouble to keep the water hot. We had to preheat the water, but it was not working, it wouldn't stay warm for a minute and go back to cold water.
Staff was particularly friendly and helpful.
The suite was spacious and had a nice kitchenette. The location was very convenient
It is located close to the airport and is a quiet residential neighborhood. There was a lovely restaurant 2 blocks down the street that was easy to walk to and had great food. It was too early in the year for air conditioning to be turned on but we needed it. There was no breakfast available.
Rooms, breakfast, staff, parking, airport location: all excellent
nothing within walking distance, other than a restaurant which was very good.
The rooms are very big and comfortable. The breakfast was very poor, not for 4 stars hotel, also the breakfast room is very small and the staff was very rude.
It is very close to the airport and easy to return a rental car when you leave. The area is not a location to stay for an extended period, but the hotel is well run and the staff is very helpful. the hotel did not have an elevator to access the upper level.
Very large room, especially by European standards Very helpful staff. Adequate number of towels and good sized. Good breakfast Need a caddy or shelf in the shower stall for soap and shampoo. The queen sized bed in room 2D was very hard. Not a problem for us because we're all short, but room 2D is under the eaves, under a sloping roof, so for someone over 6 feet tall, they might find about half of the room too short. It cost $80 for the 3 of us to take a shuttle bus to and from the airport. A taxi for 3 is about the same. It's less than a 10 min. drive from the airport.
the room was fairly clean sure; "breakfast" is a yogurt, we got the room with the slanted ceiling I guess so we could keep hitting our head against the ceiling.
Everything was very clean. A little hard to find as sign is not very visible, staf was very helpful and welcoming
The staff was very polite, useful. Also they spoke English very good. The room was good, large and quite cheap. Airport shuttle bus works well even very early in the morning (5am). There are no places of interest in walking distance. The shuttle bus can be more expensive than taxi depending on your departure time. There were few hairs (not mine) on the sheets of one of the beds.
Staff was extremely helpful. One drawback is they avertise a shuttle. My experience with hotels and shuttle's they are readily available. There shuttle was available from hotel to the airport but had problems with airport to the hotel. breakfast
I knew that i will stay in a bungalow, but the first thing was the staff was so rude and the place was a twin bungalow so if somebody stay near your bungalow you had really problems with sounds and the bungalow shaking like having a earthquake. I can not sleep over the whole night. And also it is really far away from city center.
Friendly staff. Clean and complete accomodation. Unreliable bus/metro/bus connection to Rome city. Often taking over 1,5 hours travelling time. Road to bus stop is a short but dangerous walk, especially with kids. Bus stop is on Via Cristoforo Colombo, which is extremely busy and noisy. It may happen that you need to wait there for half an hour.
The big open space and facilities to keep kids busy (mini golf, tenese, etc). The staff was very helpful. We had to come back after the check out to get copies of our IDs as we were robbed in Rome (our car was broken- in in Ostia on seaside parking) . so be very careful. The room was not too clean and beds are not comfortable. There was strange smell in the toilet.
Bungalow itself - cleanliness, equipment.Reception staff (both day and night) - helpfull and nice. Local shop. Wandering cats and the shade of trees. Poor price/quality(level) ratio of food at the local restaurant.
The staff were extremely helpful. The accomodations were at a very good price and very well furnished. The only thing I would say, was there was no television in my accomadation.
The staff was wonderful, the food was amazing and the room was beautiful! I had to leave too soon.
Small staff - excellent food - very accommodating. Ease of access to public transportation - staff wasn't very helpful with that and pushed for a private car...
This is a family operated place . The owners are very , very Nice and explain the area & include there own shuttle service To the airport . It's hard to find good customer service in Rome This family that runs this place knows what they are doing . I will stay Here again if I need a place close to the airport .