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We found this a convenient place to stay for our visit to Mantova and it was clean and modern. Staff was very helpful Noise from kitchen on interior rooms from street on exterior room we changed to.
Personal attitude and excelent service! Professional staff fluently speaking English and being able to find answers to different questions. The best service among 5 hotels during our staying in Italy.
good brekfast, hotel staff
very good location, excellent restaurant no
Room is comfortable and has satellite TV. TV set is very small.
Rooms fine. Staff excellent and breakfast reasonable. Unfortunately the Manager of the restaurant attached to the hotel treated us very rudely when we wanted to eat only a small meal there.
everything was fine and the personnel thanks god was speaking english which is not very often met in a rural Italy maybe there should be some changes in the breakfast menu
Staff friendly No restaurant open, poor breakfast selection, hotel lacked character
modern facilities and indoor pool
dining room was not up to the rest of the facilities standard
very central and modern
english speaking staff, bed linnens, convenient to airport, Price
It was extremely clean, modern, spacious. I would definitely stay there again. Front reception spoke perfect English also. Free shuttle to airport was also a bonus that I did not expect. No. it was a breath of fresh air!
Very nice hotel. It's more like 5 star when you're in your room.
Good curtins and comfortalbe matress.
Close to airport. Free shuttle to/from airport & Verona center.Friendly and helpful staff in reception. Very good restaurant too although a bit pricy. Breakfast ok. Only a minor thing. You can only access Internet with a cable. No Wifi available in bedrooms.
location is perfect. very close to airport and have the shuttle service.staff are friendly. it will be good if the toilet kits have more things such as body lotion..but this is not a big thing. overall i am happy with my stay and i will choose this hotel again.
An ideal airport hotel at the Verona airport. Normally airport hotels provide early breakfast for the early-birds leaving the hotel really early, this one does not.
The room is a good size. The location is far from the city centre and the bus shuttle is not working frequently. We booked the hotel because it offers bus shuttle to the city centre but very disappointed with the timing of the schedule.
big, quiet hotel with modern comfortable room. everything was good
Very good staf^ helpful! Rooms excellent& clean very comfortable very big! Super breakfast! Free parking! big clean beautiful
Nice room, good food, friendly caring staff :) ... for a very good price!!! Transportation. (The website mentions a courtesy bus connecting the hotel and the city center, necessary since the hotel is located on the very outskirts of Verona. However, the bus only has 8 seats (!), and it is impossible to get on, as the hotel provides accommodation for hundreds, and there is no way to reserve seats beforehand.)
bathroom equipment and consumables poor; Showergel = empty Waste-bin = pedal mechanism not working
Durty room (carpets, bathroom not clean). Very noisy high way nearby.
transport service to opera
Very comfortable hotel and super staff who went out of their way to assist us and make our stay very enjoyable. Better travelers with autos as the location is on a super highway and a few kilometers from the center of the city
Very nice room, spacious, very nice staff far from the city center
location, spaious rooms 4* hotel with slippers for a charge - very unusual, very expensive internet
The hotel is situated not far from the main italian highway, so it is a perfect place to stay when you travel to the south of Italy and need one night break. Very friendly staff. You can visit the Mantova´s center, which is almost 5 km far, so better to have a car.
Let us choose between single or double room junior suite. Very practical and good rate for seeing some very beautiful spots in Italy. 3 cockroaches hanging in the curtains. We also asked whether we could borrow a pack of matches to light our 1 year old daughters birthday candle in the room. This was declined, no reason given. Internet was down for 1.5 hours, although the manager was friendly about it. I don't see how this can happen in clearly a business oriented hotel. On the way out, we were presented with a bill 100 Euro more than what booking.com offered, and after clarifying, the non-used minibar charges were dropped, as were the inaccurate room charges. The mistake was glossed over with a.... "oops, here is your booking.com invoice." Hmmmm...
Clean hotel. Nice size rooms Bath tub/ shower was dangerously slippery
very friendly and helpful personnel, nice room and location. Easy for shopping
hotel was great - modern, clean, good staff was very difficult to find
Could not fault the facilities and staff -- and excellent hotel to stay at. I would recommend it readily. It was excellent in alal respects
The rooms were beautifully furnished (modern) and very comfortable. If you are travelling by car it is a very convenient location for a city trip. It's a five minutes' drive to the city centre.
Modern smart hotel, freindly helpful staff, on outskirts of pretty town, - plenty of parking. Need a car
The staff were very friendly and helpful. The buffet breakfast was very good. The hotel is 10 euro ride from the centre of town which in it's self is not a problem but makes you reliant on taxis.
It is new, the rooms are excellent, the staff are especially attentive and the breakfast buffet is good there is nothing around it apart fron ipercoop
Quite clean rooms and very kind and friendly staffs. It is a bit far from station, but it's worth.
Friendly staff, very nice clean design all over the hotel, clean rooms. Easy to stay.
Central position with secure parking Big effort on design but many faults. Some staff unfriendly. Poor breakfast.
fantastic minimalist design, location, easy parking check out at 10.00 :(((
The fresh design of the room
You don't have culture or art or history as a category - this is what this hotel is best for.
very friendly and helpful staff, cheap bicycle hire from hotel, big comfortable modern room and bathroom no internet facilities either in the hotel or the town (Mantua). 1.5 km walk to train station.
Breakfast excellent even eggs and bacon. Rooms immaculate. Reception staff very helpful and booked us a table at the local Trattoria just behind the hotel. Request a room away from the front, we had to move for the second night as we had hardly any sleep with all the traffic noise, we live in the country so not used to traffic.
friendly staff, decent breakfast, great rooms
The attitude of the staff, which appeared to be that the customer is always wrong until proven otherwise. The door jamb fell off the bathroom door onto my mother's head. The member of staff informed us that she would check with housekeeping to see if the door jamb was loose when the room had been cleaned in the morning. There were no blankets either on the bed or in the room. The reception staff recommended a local restaurant for dinner, which served overcooked food. The restaurant owner tried to convince us that Italian food was supposed to be overcooked and proceeded to charge us for the food that we had not eaten.
Rooms very well equipped qnd comfortable The second evening we did not get good sevice in the restaurant
Excellent Hotel .Sometime I'll get back to your hotel If you can, add tomato or cucumber for breakfast
I liked the fact that the staff speaks English (otherwise I'd be lost) and the rooms were pretty nice, too. Probably the breakfast... there wasn't enought choice of food. and not enough...
The reception and accommodation staff were very friendly and helpful. The hotel is well appointed, very clean and tidy. It was abit far from Verona.Some of the restuarant staff were very unhelpful and unfriendly - everything was a task to them. Also the hotel is a tour bus location with up to 3 x 50 seater tour buses being accommodated per night. These numbers affected what was available for breakfast each morning - some mornings certain foods were available, other mornings not so.
The Breakfast was very poor.
The hotel is pretty close to Verona. The dinning room looks nice.The room was clean. The staff was not very friendly. The air condition was weak.
Nice decorating - very clean and comfortable. The breakfast was very good apart from the coffe machine which did not work properly. However, the personnel did what they could to mend it. Would be a good idea to buy a new one! We had dinner at the restaurant, but the food was not specifically good considering the price. The waiter looked very sad all the time!
Service, food, room and helpfull staf
cost/ benefit very good !!! Good instalations.
Had most of the basic needs covered; and they have free shuttle service to downtown Verona. Misleading information about internet availability. Food quality at the restaurant can be better.
I liked the spa/relax spot even if I was not able to use it because their hours did not coincide with mine. The staff was very helpful.
Convenient and free shuttle to airport.
The staff were very helpful and the pool facilities were great! The food in the restaurant was very average. There were no tea and coffee making facilities (other than going to the cafe).
nice terasse and garden with pool close to the high way and therefore a bit noisy; couldn't open the window in the hotel room
Comfortable hotel. Convenient location. Fine swimming pool. Good restaurant, nice dining on the terrace. Swimming pool closes far too early.
Easily accesible from the airport and highway. Close to city center by car. Shuttle to fair.
The staff was helpfull and nice. The shuttle buss to the city was very convenient.
Hotel is good.
Nice hotel, nice staff Breakfast is not included in the hotel price
Well set out conversion of monastery. Staff friendly and helpful. Good facilities.
the pool was great . the hotel is very nice decorated and clean . the brakfast is very good. The picture of the room on the web is not what we get. we are very disappointed about it becouse we choose the room and upgraded it in order to get the room presented in the web site.
Best Hotel in Verona ... Modern Castle Style. Food is excellent None
Close to Verona and great value for money.
fitness, swimming pool
Great facilities and staff. Especially good hotel for adults and relaxion. You need car because there is not anything near the hotel.
Hotel is freshly renovated ex-monastery with big lawn in the middle which is suitable for children play. Room was cossy. Restaurant is very good.
facilities and beautiful room
Nice building good location if you have a car The floor is wodden but it is very dirty and dusty, if you have kids there isn't any food for them at the hotel resturant
The rooms were very comfortable and spacious for European hotels. The restaurant provided great service with fair prices. The indoor pool and spa area is great to come back to after a long day site seeing. Service from one team member- absolutely horrible! The website is very misleading about the location to the city centre. It should be clearly stated that a car is required.
This is a beautiful, brand new hotel. The swimming pool and rest area are just fabulous. The hotel is located in middle of nowhere. Only go there if you have a car. There is nothing at walking distance. Public transportation is poor. A cab to downtown Verona coasts € 24. I sampled this hotel among those offering free shuttle to the airport; however I could not benefit from this since my flight was at 7:35 AM and the suttle service starts at 8:00 AM! It would be fair that booking.com or the hotel reimbouse me the € 12 I paid for the cab to the airport. Staff is quite rude.
all staffs are nice
Clean rooms Very far from centre. No shuttle provided to airport as mentioned for early departures (should be mentioned)
Very clean and comfortable. Wide choice of continental breakfast (with great coffee). Very close to Verona airport (but no noise). If hotel car park is full, lots of free public spaces immediately outside the hotel. Not a dislike, but a comment - great for people using airport (as we were), but not for a holiday as situated out of town and in an industrial estate.
All, swimming pool.location No.
Clean and simple Nothing
The room was very clean and had good facilities. Bathroom facilities were also very good.I also liked the fact that when I checked out of the hotel in the early hours the next morning, breakfast was available. The chairs in the hotel room were a little uncomfortable being made of steel. Style over comfort.
Pool closes very early in the evening. It woud be grate if it would be open, when you come from Verona or neerby amusemant parks. By the way, Gardaland closes at midnight and I like to jump in the pool, when I return from there.
Relaxed atmosphere, good restaurant serving excellent food, friendly staff, modern room with everything you need and secure parking. Ideally situated 10 minutes from airport and within easy reach of Verona centre.
The location was great because we travelled to different cities during the day. The triple room was very spacious and comfortable. The breakfast had a good selection. The internet is free which was very convenient for us. We enjoyed the jacuzzi in the fitness room. none
I can state that it is perfect on all points of view: staff, rooms, location etc. A special plus for the excellent restaurant 10: excellent food, very friendly and professional staff, from the waiter to the Chef. In addition, the shuttle service is very useful in view of a trip by plane from Verona airport.
The information about the parking is misleading. It sais “free private parking is possible on site”, once the public car spaces outside are taken you have to pay 8 Euro to park in the hotel car park.
staff did not explain parking in garage clearly. i.e. how to put the room card in the slot in the black box. the coffee machine at the restaurant (closes too early also in evening) was not working properly at breakfast (Monday morning) and was a really hokey, noisy cheap looking thing.
The staff were really helpful , both hotel and restaurant and the overall package was just great
location, relative price no elevator. rooms were poor
the staff at the hotel were excellent
Hotel staff was really kind and helpful! For three star Italian hotel, breakfast was ok. Hotel is only few kilometers away from the Verona. Broken tiles in bathroom, water leaking while having shower. Since our room was on the street side, we couldn't really sleep with the window opened due to the traffic and really loud people even after the midnight!
It was a good place to stay when attending an opera at the ARENA in Verona.
I don't recommend this hotel for longer stay more then 2 days. The hotel Gattopardo doesn't offer any excellent service for you and comfort as well.
Convenient to airport; good breakfast; good shower pressure; nice pizzeria just around the corner. Rooms facing the road might be a bit noisy but it was ok actually.
It was better than sleeping in a tent... I think. It was an old, dirty, noisy hotel with ugly rooms and ignorant staff who weren't well-organised.
Short distance from airport, good reception people are good at the desk,the breakfast is fair, can improve with variety.i had the room overlooking the road and good one, clean linen, can supply a coffee maker inside the room,which will feel the guest more at home, i came for the verona stone fair, the fair is at near by 5km distance and the taxi is available with short notice, the shopping mall nearby hotel of 100m nearby, all sort of things available, good for family shopping, no complaints from my side, good value for money,
They block a certain amount for guarantee. And when I want to pay the hotel I have been over limit my Visa card.
Hotel was quiet and close to Verona...simple bus trip, and good local restaurant
security of the property traffic noise
Hotel is very clean and staff is very helpful and professional. Restaurant is excellent Although excellent the restaurant is very expensive. Hotel is located in a small village with no alternative than staying there in the evenings
Nice pool and very nice rooms.
Beautiful and romantic ancient villa, very well preserved and converted into a modern hotel. Large and well furnished rooms, wooden floor and ceiling and some "relic walls". Large and comfortable bathroom. Small but nice pool to relax. Good location to visit Verona and Garda lake. Better lighting of rooms would be useful on daytime, because of ancient small windows. Breakfast is good but could be improved with more fresh products in spite of boxed cereals and jams. Parkyard close to the pool uncomfortable: people were sunbathing near cars...
Very clean and comfortable. Friendly, helpful and efficient staff.
This hotel was excellent in every respect. The staff were very helpful all the time and despite our late night arrival still went out of their way to assist us with food and drinks. The facilities are first class, immaculately clean and very comfortable. This hotel was very good value for money. We loved the place and will go back in the near future.
The bedroom was wonderful. The swimming-pool was very nice. The bed was unconfortable. The coffee was not good.
Dinner. Pool. It was a bit removed, too far away from Mantova. Should have bigger TV, and standard european channels like Eurosport etc.. Bit of traffic outside window.
the style of the hotel. the water in the swimmingpool was too cold.
Everything. The rooms are very spacious and extremely clean. The restaurant is excellent with a great wine choices. The location. Even with GPS, it's a little bit tricky to find it.
well laid out and comfortable rooms
the accommodation very nice, bright new, modern, comfortable, spacious.... location - bit far from anything - needing car as we used it just as a stop not having restaurant or being close to one bit difficult, but shop quite close.
The Hotel is brand new and rich of high quality services/facilities. The car navigator could not find the place due to main street not yet completed. We feel that the internet access should have been free and not restricted in time.
Was easy to find and while on outskirts of town was less than 5 minutes from parking in the historical centre. Pleasant dining and breakfast room.
Good value for money - Staff young and motivated - Good breakfast - Location not on Industrial Estate which is good for the price - adequate car park and access good to A22 Mantova North. Restraunt at Hotel and another one within 200mts. Air conditioning very noisy - window could not be opened on 1st floor as ledge access not good for security - get a room on the floors above with no ledge.
Very comfortable, very good meal, kind welcome;
Hotel restaurant was not available during our stay
very comfortable and calm place to stay installing coffee/tea vending machine shall be considered
The restaurant was excellent, in my opinion it is the strong point of the Hotel, the rooms and its amenities were very comfortable too. The staff was very friendly both at the reception and at the restaurant for dinner and breakfast.
the kindness of the staff was very good a dissabled person can not reach the toilet because the door opens on the wrong side.
free wi fi connection in the hotel
Easy to find, big parking area, easy accesible poor air conditioning system in the room
The restaurant was fully booked and receptioon did not warn this. I had to go for a walk to find food.
The wellness is a nice facility in the hotel.
Positioning in the city, stuff, breakfast Room was heavily smelling (because of smokers) and there were no day curtains, only ones for the night, thus I had no chance to open them during day-time as everything was visible for ourtside through the window without curtains.
Nice place, a bit in the middle of nowhere, but ideal for relaxing. Rich breakfast. The spa is ok, but I expected something much bigger and fancier based on the photos and the website. Well, you should not believe what you see there.
Your bed is hard as a rock, would appricate real juice in 4 star hotel instead of syrup drink
The facilities were relaxing and resturant was good Bath flooded first day. Staff were unhelpful and no apology given, just another key for another room. Staff were abit unfriendly and not helpful.
A very very good value
Perfect location. Close to Lake Garda, Verona and the wine districy Valpolicella. Swimingpool and nice hotel room. Reception had a lot of documents on the desk visable for all guests. This made a bad first impression. I got the feeling the hotel had a mis management which was not true.(prposal: Make a desk at lower level behind the reception desk were these documents, notes and other things can get stored out of sight for guests.
Hotel easy to find, staff friendly ,excellent breakfast, top design rooms. Some works done at night... (before 10 pm)
nice new furniture, superb bathroom, large room, the swimmingpool the loud disco at the pool, music till 3 am
I liked the size of the room. The pool area, and the breakfast, was also nice. Yes I didn´t like that they came to clean the room very late one day, and just entered without knocking on the door.