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We were sitting on the sofa in the foyer waiting or our shuttle, and we both got many flea bites(or similiar). They were very itchy and lasted for more than one week. The sofa needs spraying regularly, especially if there are animals is using it.
Very efficient check in and check out, and shuttle service to airport. Also interesting location - unfortunately I was only staying one night but shall hope to come again for a few days and see more. Bright, cheerful service and nice breakfast room.
the confort bed and the breakfest The Hotel Sign is not clear.
It was at short distance from the airport and provided a clean good bed for one night, nice garden too... The shuttle was difficult to find at the airport (to signs whatsoever) and no service on sundays.
THe staff was kind and helpful. The beds were very comfortable, and the meals at your resturant were gastronomic. nothing at all
It was placed in a quite area outside of Rome next to OSTIA village poor buffet for breakfast
the friendly atmosphere
Clean, comfortable, friendly staff. Very affordable The walls are paper thin. I could hear EVERYTHING from the room next door. My stay here literally did not allow me to go to sleep until the couple next door to me did. The noise from their conversation, television, and everything else going on in there room could be heard crystal clear in my room. Please invest in some ear plugs if u plan on staying here.
Ok. Breakfast: they could put better stuff on the table. Otherwise fine
We only needed to stay one night prior to leaving Italy via Rome's airport. The location was perfect as it was a few miles from the airport. The hotel was very reasonable and the staff accommodating and helpful. The parking was another bonus since we had a rental car.
close proximity to the airport allowing a trip to Ostia Antica before flying out in the afternoon lack of cafes & restaurants in the immediate area meant there was little option but to dine in the hotel restaurant which was very ordinary and somewhat overpriced for what was on offer.
it was a very good experience to stay in this hotel we had a very good time everything was good
parking outside the room we spent 2 hours trying to find the hotel, it had no sign out side what so ever
modern rooms breakfast room & choice of food
Originality of the room, access with car, private car parking Suggested improvement: glasses in minibar and in bathroom, more accessories in bathroom (kleenex, showercap)
Flat screen t.v. Not enough toilet paper and no access to it after hours, hard to reach location, no signs, no food to buy around the area
Very nice hotel with modern design. Small room but everything was designed perfectlly. I like the automation (lights etc). It had coffe maker in the room (with charge), microwave oven, VCR, Private parking outside the room. Good price for the room. A/C had a problem and room was cold. The receptionist had to close entire A/C. Shower shouldn't have, transparent glass. In case you travel with a non close person (wife girlfriend) there is a problem. The doors should open automatically without having to get outside the car and rign the bell. I was told to pay in advance during check in.
Modern furniture. No wireless internet.
nice and clean, pretty new wifi was very slow...
Good value! Clean, secure and comfortable room with large flat screen. No restaurant on the facility to serve a continental breakfast. No hotel signs anywhere to identify the hotel. Fortunately the gas station attendant next door knew it.
The shjower in the bedroom!!
The friendeliness of the staff was outstandingly warm and could not do enough for you.
The hotel if you have a car is perfect. It is new, and you can go by car to a metro station(15 min away). The price for this hotel is too low if you compare with other hotel inside rome you have to pay double at least. So it is better to stay outside if you have a car (only). The breackfast.
The behavior at the reception was awesome. I like the guy's attitude towards the customer. I also liked the cleanliness and the atmosphere. I did not like my room. The room was too small, and fully stuffed with furniture. Had the planning of furniture been better, the room appeared to be little bigger. The quality of the pillow and the mattress was poor too.
I liked the staff and the atmosphere of the Hotel... The lack of ample recreational facility... I believe that guests should have some sort of recreation within the hotel premises as the hotel is quite a distance from city center. A pool table or social lounge where games are available would be nice.
The friendlyness of the staff. The breakfast is ok but is too oriented to sweets. Instead it would be good if there are scramble eggs, bacon, ham, sausages and so forth. The available dishes on restaurant menu are too oriented to pasta and the selections are simply too few. The cooking was not good at all neither the prices. The interior of the restaurant is too sterile.
brand new hotel, clean & comfort rooms, underground garage with direct access to rooms by lift, free wifi, swimming pool, next to highway (if you have a car this hotel is great and offers direct access to rome and the coastal area). I found the airconditioning quite noisy for a brand new hotel besides that there is nothing negative I can tell about this hotel
The hotel is brand new (2010 talking), cool and nice to sleep in. Easy to get to, and there rooms are good. The WiFi service is not handling data very well, bad coverage of the rooms, so my internet connection was slow.
The room was modern, bathroom fixtures all new and very roomie. It had internet wi/fi with no extra cost and it worked. All through Europe we found old hotels, cramped and if they did have wi/fi it was on and off. A pleasure to stay here. It was challenging getting downtown to Rome and back on the trains. The trains had little information about where to go and when to get off.
Underground parking, free WiFi internet, free shuttle (and a good punctual service) to Ciampino train station (shuttle takes 15-20min) - frequent trains from the station to Rome Termini (every 10-15 min). The hotel has also hd tv internet (keybord in your room), multi-language tv. Good breakfeast. It is a modern hotel and it is very clean. No negatives.
equipments of the hotel nothing
Extremely comfortable and beautiful. The staff are available and helpful. Good location. I was surprised to find that my room did not have a USB input for direct charging of most electronics. Something I have recently begun stumbling upon at other hotels and train/plane and longer bus transit. Wifi on the ground floor only was frustrating and came across as a cheap call considering the incredible rates of the rooms. No outlets by the beds.
Staff was very friendly and welcoming Showers were old and drain was slightly clogged when showering. Breakfast was much too expensive for the quality we received, stale and cold.
No wifi in the room, no English TV, cold pool
It was very clean and comfortable Long wait to check in, no overall info when you check in, had no hot water to shower and was charged an extra $80 that I'm still trying to find out what that was for! Very disappointed
The location was perfect. I particularly liked the shuttle to the center of Rome. That was a very pleasant surprise. I want to get to town and anticipated the train but found the bus to be a very welcome surprise. No good coffee in the lobby early in the am. Many travelers were up when I was leaving (4:30 - 5:30am) The coffee in the room was poor quality and there wasn't any in the lobby like I find at so many other hotels. Its a small comfort that goes al long way.
location is unbeatable totally understaff you should have no expectation on service as it is extremely slow for check in check out and also the breakfast is like junk.
Large room. Because the floors were not carpeted, we could hear the people above us walking around.
close proximity to terminals a tad pricey
Comfortable bed; good location for airport; good soundproofing Charge 20 Euros for 1 day in-room WiFi; no electrical outlets at sides of bed; hot water not hot enough
Good swimming pool Room distance is too far
The breakfast included was great. There was lots of fresh fruit and plenty of options. The shuttle airport shuttle was convenient, but please note it cost 6 Euro per person each way. The hotel lobby, restaurant, and pool were nice, spacious, and relaxing. Down the street there were plenty of good restaurants within a decent walk. The shuttle cost 6 Euro per person each way. This should be clear on the initial advertisement, not hide. In fine print on a pdf buried in the website. Most US hotel shuttles are free of charge, so all potential customers need to know before they book that there is an extra charge for this. The rooms were fine, but not super clean, and could definitely use a remodel.
the facilites - the pool and the dining room the rooms are a little bare
Closeness to the Airport Carpets makes it look dirty, and too expensive compared to others with same Quality. Also, staff was not too friendly.
efficient check-in , courteous staff, good stay nothing in particular
Very nice stay, people were friendly and professional. Food was great everything I needed was right there.
The hotel was located not too far from the airport which was convenient but came with a sacrifice of noise. the noise from the planes was just too much, it was like they came through the room. There was brown water from the faucet, the worn shower curtain looked messed up, the shower head was dirty and sprayed all over the place, there was a bunch of dirty caulking with mold along the tub, there were several cracked tiles, the smell in the room just wasn't nice and fresh but old and worn down, the smell in the hallways was nasty. The staff hardly spoke to me when checking in, as if they don't speak English or are uncomfortable with Americans. The restaurant had a long wait and the food was mediocre at best. We stayed here because we were tired from traveling around but will not likely return or recommend, definitely not what we expect in a 4 star place.
Proximity to airport, free pkg and beds. Hot water side of sink faucet and shower flowed a yellow (similar to urine color, but was NOT urine- prob some maintain work) water making it unusable. Front desk staff was advised and seemed minimally concerned/nochalant, I tried to show her a photo and she didn't want to see it (looked like a sink full of foaming lemon jello) That just couldn't be healthy or safe. We passed on brushing our teeth with their tap water and their free breakfast. I sure wished I could post the photo of the filled sink here, but use ur imagination. We WONT be back. A sad closure to an otherwise great two weeks in Italy.
The bed was not comfortable and the shower never got hot. My flight was so early that the shuttle was not running so I had to take a taxi which cost €20 for the short ride. Would only stay here again if it was cheaper than the other options. The rooms look a little outdated and worn but was clean overall. My tv did not work. Good for just a bed to sleep in before a flight.
convenient location 5 minutes from the airport
Very accommodating, we were not there long but we're very well taken care of.
Comfortable room Helpful staff Breakfast Free Airport Shuttle Everything was fine.
Nice room Misinformation provided by front desk staff about shuttle service to the airport very early in the morning. We were told by a trainee that the shuttle service begins at 5 am. We needed to depart the hotel by 4 am due to a very early morning flight. First he informed us that we could take a taxi to the airport for 25 to 30 euros or more, because of the early morning time for the taxi. Then he told us that we could take the hotel's shuttle van scheduled on the hour and half-hour and to wait in the lobby at 3:55 am for the 4 am shuttle. There was no van shuttle at 4 am. Instead, the normal airport bus arrived at 4:10 am, and took 25 minutes to get to the terminal. Fortunately, we made our flight. Please properly notify trainees about the available shuttle services.
Priximity No signs for Airport Shuttle to the hotel!!! Horrible waste of time. Not the first time I've experienced! The food is also not so hot- (Catering to too may American tourists?)
amazing clean airport hotel with quick shuttle service staff was incredibly slow and unhelpful
The shuttle really couldn't be easier. There is literally only one hotel closer to the airport. The staff was nice, the rooms were clean. It's a bit busy give it's proximity to the airport, but not too bad off-season. Breakfast was ok. Nothing fancy, but very much in keeping with the general style and quality of average hotels I've been to in Italy.
Very clean and spacious. Nice to stay here after staying at some outdated hotels in Italy. Not walkable from the airport, must take the shuttle. That's not really an issue, however, since it arrives every 12 minutes
The directions provided by the hotel about where to catch their shuttle at the Rome airport are not clear. They didn't tell us to look for the "airport parking shuttle", so we spent time looking for a "hotel shuttle" bus stop. The staff at the hotel was professional, helpful. The "hotel" shuttle was actually the airport parking lot shuttle that made 7 stops before it got to the hotel the night we arrived and 3 or 4 stops before it got to the airport the next morning. In the morning it actually took about 20 min. to go the few miles to the airport. I suggest that this be included in the hotel information-that it isn't a "hotel" shuttle and that you should expect to take longer to get to the airport. And yet, as we arrived at the airport, a Hilton Garden small shuttle van pulled up next to us!!!!!
Quick clean in and out for Rome's Fiumicino airport If you arrive from the city of Rome by train, which MANY do, there are HILTON signs as you walk a healthy distance with your luggage. The problem is that the signs are for the OTHER Hilton (a nice hotel too). If you follow the Hilton signs you walk in the wrong direction. Theire are two Hiltons- there should be two sets of signs. This caused us real problems.
Bed was comfortable. Once we found the Airport shuttle it was convenient from the Airport Took us 20 minutes to find the shuttle stop. Very poor signage. Shuttle smelled of mold and cigarettes. Toilet bowl leaked at the bottom when flushing. Yes, there was pee all over our bathroom floor, didn't flush again after that. Flushing button pushed all the way through the fixture when pushed. Made me feel like a much stronger person than I am. When I complained to the front desk staff they gave a confusing shrug, somewhere between: "I don't know" and "Oh yeah, they all leak". In their defense, it was like 5AM, I don't think I'd be able to muster empathy at that time either.
Hotel was great for the night before a flight - the shuttle service was very good with buses coming every 12 minutes or so, the service was timely and efficient and free. Breakfast was good. Hotel lived up to what is expected with a Hilton. If I had to pick something the wifi was slow on occasion .
very clean and tidy - good service
Close to city center. If you go by car it takes 15 minutes. Breakfast were poor and there were nothing to eat at already 8:00AM (breakfast are served from 7:00AM). The restaurant stuff took away all the fruits when saw that new people are coming to have a breakfast. It is total disaster. Probably it is possible to get a hotel with a better service in such location for the same price.
The hotel was very appealing and had everything we needed for a stay the night before heading to the airport. Location was pleasant. I wish we had more time to spend there. No
The location was very close to Fiumicino airport and the hotel and room was very clean. The breakfast was a great added touch, too. The airport shuttle was timely and fast! The rooms didn't have wash (face) cloths, coffee makers, or tissues.
Great hotel with great views It's not so much about the hotel but all the restaurants and bars in the neighborhood take only cash
This hotel is 10 minutes from Rome Fuimicino airport. A great place for a night before or after a flight. Comfortable beds and spit less rooms with nice bathrooms. The sunset views are breathtaking We knew ahead of time that it was next to a working fishing harbor but I really wasnt aware that the best restaurant workout getting in the car and driving a while was the hotel, but it was a nice dinner there. The breakfast was mostly sweets.
It had a great location and for the price was fantastic. Clean, good service, good fiod. Overall excellent Nothing
This guest did not leave comments about this hotel.
Very nice, clean and modern. Good location from the airport.
This guest did not leave comments about this hotel.
It is close to the airport and very accommodating with flight delays. Clean rooms and friendly staff.
The staff was what I liked best - they were very friendly and helpful and the location was fantastic if you're looking for an overnight stay not far from the airport. There was also a great family restaurant next door which was very convenient.
staff very helpful. Seccy is a brand new hotel (opened 2 months ago). Close to the promenade and the airport. no free shuttle service to the airport. still a bit of a paint smell. hard to find (off the main road)
Very comfortable, good bed, good breakfast, big room Location is at a small town.
Close to FCO airport, great staff
the shuttle bus was very convenient and reliable, all the staff in the hotel were friendly and helpful. I had a very early check in and my room was ready when I arrived at the hotel at 7am! there was no extra charge for the early check in which was wonderful. I would definitely use this hotel again and recommend it to friends and family. only the coffee!
The staff was very nice. The wall between the rooms are thin. Furthermore the ground floor was always loud due to tourists. I could always hear voices from the next room.
convenient to airport no elevator from first floor
The staff at this hotel were helpful and provided excellent service. The hotel is quite close to the airport, modern and quite new.
This is a great hotel for an overnight stay when you don't want to be too far from the airport. It is not far from Fiumincino airport and a shuttle can be arranged by the hotel. Our room was all we could wish it to be and there are some wonderful family restaurants nearby, including an excellent pizza restaurant next door.
Most convenient for distance from and to the Airport Aircon
Absolutely not a 3 star - looks more like a no frills 2 star
Air conditioning not working... childs cot filthy and broken. Swimming pool not in use. I had to carry childs cot to another room my self. Train running at the back of hotel. Planes landing during the night 500 meters from hotel. Strong smell of must in the rooms with mildew growing on the shower tiles.Shower door falling off so over all resembled a remake of faulty towers. All of the above.
This hotel is very convenient to the airport, and we had an early flight. It is a budget hotel and good for the cost. Taxi for 5 minutes to airport cost over 30euro, starting at 19euro when we got in. This wiped out the savings of a budget hotel. We could hear the people in the room next door at 1:30am like they were in our room. We could hear the sink turn on, etc. as well.
basic accommodation, cheap noisy at night internal sound proofing poor, room ventilation poor ok for overnight before catching plane
Nothing Noise - Aeroplane noise and Train noise through the night. Also noise from kitchen staff from quite early in the morning. It was just too noisy
Close to the airport Did not offer a shuttle service to airport so it costed 25 euro for a 5 min ride! Bathroom was extreamly small.
Very clean, personnel kind, the hall is cold but rooms are very comfortable. The hotel is not that far from the airport of Ciampino, but, nevertheless, difficult to reach in the night and only by taxi (30 euros for less than 2 km!!!) No possibility of choice at the breakfast: they only serve 1 cappuccino, 1 croissant, 1 sandwich with jam or butter and a juice. Situated close to the airport and the railway, you can wake up at every train passing and from 6 a.m. by airplanes
Very nice and helpfull staff. There was no siwmming pool as advertised.
Good Parking facilities and a good location for access to Rome's Ciampino Airport - oversall a generally good, clean, and practical Hotel. It was quite difficult to find initially as not many signposts around the area and a very basic breakfast.
A clean place with friendly staff. Bed was comfortable. The room--for four--was way too small. It would've been small for two. It's also in a sketchy neighborhood.
Beautiful room that was very clean, nice personnel. I stayed in Room 104 and never got any sleep. There was no way to get any sleep as There was a load aircompressor going on every few minutes that was load, rattled the walls and window. I had 18 hrs of traveling the next day. I asked for a refund but none
Booked the room as an overnight-er to fly out the next day. The new side of the hotel was very modern and efficient. However beware of room 111, it has no windows, only a sliding door that looks out to a stucco wall, feels and resembles a space capsule. In room mini bar has water at $1.50 euro ea. Mattress was comfortable and had a comforter as the only cover. Good buffet in the morning however it is continental without eggs. Shuttle ran on request but the driver had a bad attitude. Must be related to the desk clerk. The desk clerk was extremely rude and unhelpful. I requested a room with a window and he gave us a room in the old section. Holes in the wall, thermostat broken off the wall. Carpet in the room and in the hall was stained and dirty looking. Air temp was around 80F with no open-able window and all the air conditioners were not working. Returned to the clerk who was watching soccer away from the desk and he begrudgingly gave us our first room back, (would like to write Comfort and complain about his attitude).Beware of the shower stall, if your over 200 pounds you will have trouble fitting into it. Be sure to reserve a time for the shuttle, otherwise it does not run every 20 minutes as advertised.
Clean and basic - ok for a one night transit through airport
Very nice facility, more surprised that the reception girl can speak Chinese.
proximity to Fiumicino city and airport the shower wets too much of the bathroom floor. It needs some kind of barrier to keep the water in the shower doors.
The staff was very helpful. My room was perfect. I was within 15 min of the airport. Lack of information to local restaurants and or shopping in the area.
nothing the attitude of the staff -rude impolite unhelpful-. unreliable shuttle service -waited for a long time until finaly having to take a taxi- . Poor quality breackfast. No signage whitin the hotel. Poor and morbid decoration.
We stayed here because we had an early flight to catch out of the Rome airport. It is a very nice property with recently redone rooms. The taxi ride from the Rome Termini railroad station was 75 euros. We would have taken the train to the airport (14 euros a person) and then a taxi from there to the hotel, but we were a party of 5 and the taxi was cheaper for us.We called the afternoon before we arrived to reserve a space on the shuttle, but when we arrived we were not on the list for the first shuttle as we had requested. There was an animated discussion but eventually they were able to get the two in out party who had a very early flight onto the first shuttle and the rest of us followed about 20 min later.
Room was clean. We walked into town to find restaurants. It provided a very relaxing last day in Rome. 4 of us chose this hotel because of the free shuttle from the airport. We phoned hotel from the airport and was told the driver was having lunch and we'd have to wait two hours for pick-up. So we ate lunch at the airport waiting for him. The day before check-out you have to let them know what time you need the shuttle to the airport. We could not avail ourselves of the free shuttle because we had to leave at 6 am and the shuttle does not begin until 7 am. A private taxi was necessary, at the cost of 20 Euros. Other complaint: breakfast was minimal compared to what other hotels in Italy provided.
Staff had control of the English language. Room had plasma tv;air-conditioning and balcony. Bthroom good. Free shuttle service to airport handy. Two blocks from beach.Good breakfast included. Restaurant and bar closed due to Italian summer holidays.
Lots of space
In the middle pf nowhere
Bar staff were helpful. restaurant staff were poorly organised.
Very good Restaurant
ease of access back to Ciampino airport
the restaurant wa very good. staff were friendly and the food excellent. the fish was great and the pizza looked sooooo good. internet access in lobby was a plus also. the hotel has a shuttle bus to the airport which is so handy. the shower area was grubby looking and the walls are thin.
Excellent location if you have an early flight leaving from Ciampino Airport. Except for the airport proximity, there is no other reason for me to choose this hotel.
It is near the airport Good breakfast Staff were not too friendly
It's an okay place to spend a short night if you have an early morning flight. There is a shuttle to the airport for a small fee. The dining room was excellent. The beds were just awful and the walls are paper thin.
The hotel was close to the airport, but not walking distance. Some of the staff were very rude. The beds were very hard and you cannot walk to the airport like we were told.
I liked the restaurant, nice pasta selection. The room was very clean, but the facilities were not favorable; the heater did not seem to work and the shower gave us trouble to keep the water hot. We had to preheat the water, but it was not working, it wouldn't stay warm for a minute and go back to cold water.
We arrived late yet we got a warm friendly family welcome and made dinner on the terrace. Beautiful views over the city of Rome and very clean and fresh beautifully restored rooms.
Location embedded in the beautiful hillsides outside Rome, friendly and efficient staff, very reliable shuttle service, close to Ciampino airportand railway station, home cooking on demand, nice wines.
Was pleasantly pleased with our room, the location and the cleanliness of this hotel. Got the business card and will use it again. It was a bit hard to find.
Once again we enjoyed our visit for the third time. Particularly useful is the complimentary taxi service which we used to and from the station to get in and out of central Rome.
Very helpful and personable staff. Beautiful quiet setting in the hills overlooking Rome
The staff were excellent, the design, the service all excellent
quiet location, easy connections if you have a car, large room on 2 levels nice for family with kids, clean a little damp inside and sewers smell outside rooms at ground level in the morning, breakfast less than average, one loud birthday party organized in hotel main hall until 01:00 AM, I refused to pay total amount due for that night
Exelent stay ! We liked our stay at this hotel very much, nice big rooms, and the shuttle service was great.
Extremely friendly and helpful staff. They couldn't have done more for us. It was only opened one week, so they explained they have yet to improve the sign posting of the property along the route to the hotel, but they stayed in contact on the phone helping us to get there.
Very much indeed. Problems with hotel car service meeting arrangements.
The suite was spacious and had a nice kitchenette. The location was very convenient
The rooms are very big and comfortable. The breakfast was very poor, not for 4 stars hotel, also the breakfast room is very small and the staff was very rude.
the room was fairly clean sure; "breakfast" is a yogurt, we got the room with the slanted ceiling I guess so we could keep hitting our head against the ceiling.
It is very close to the airport and easy to return a rental car when you leave. The area is not a location to stay for an extended period, but the hotel is well run and the staff is very helpful. the hotel did not have an elevator to access the upper level.
Everything was very clean. A little hard to find as sign is not very visible, staf was very helpful and welcoming
Staff was particularly friendly and helpful.
The staff was very polite, useful. Also they spoke English very good. The room was good, large and quite cheap. Airport shuttle bus works well even very early in the morning (5am). There are no places of interest in walking distance. The shuttle bus can be more expensive than taxi depending on your departure time. There were few hairs (not mine) on the sheets of one of the beds.
nothing within walking distance, other than a restaurant which was very good.
Rooms, breakfast, staff, parking, airport location: all excellent
Staff was extremely helpful. One drawback is they avertise a shuttle. My experience with hotels and shuttle's they are readily available. There shuttle was available from hotel to the airport but had problems with airport to the hotel. breakfast