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a good basic hotel, clean and comfortable. Very quiet at the back of the hotel.Breakfast good value.Hotel good value shower room was very small but adequate for us. We were just passing throughstaying one night
Very pleasant and helpful staff. Excellent breakfast. Ideal for a stop over.
Basic but good enough for a one night stopover
The close proximity to the railway station and to the locaboat office was so handy for us. All staff were pleasant and most helpful, the rooms were clean and adequate and we were very impressed with overall sevice. The breakfast included was very enjoyable. Great value for money. No
The very central location and friendly staff A bit basic but ideal for our needs
it was close to downtown the people were very helpful
A well run hotel that is simple but it does the job. Comfortable little room with a perfectly functionable bathroom. The hotel is right in the centre of town with good restaurants close at hand.
Central location in Agen
Great location, helpful staff, simple but comfortable room, cleanliness and everything in working order. Although parking was very convenient, it was also very expensive. Breakfast was poor and not worth the price.
The room was clean, tidy and the hotel staff were helpful when asked about the town (in our case Agen)
After a 6.5hr cycle in the freezing rain to get there, the walk in shower was definitely it!!
Nothing Poor quality of rooms
Staff were very nice The reason I chose the hotel was because it had WiFi - it was not working for the 2 days of my stay - This was very very inconvenient
it is nice and calm hotel. it is situated in calm place. breakfast is finished too early. small room for three persons
Room provided excellent bed which was very comfortable. Plenty of hot water, telephone, and excellent digital television clean good bathroom more than adequate with good towels and high standard of cleanliness The Restaurant could provide better food
a nice menu, good breakfast, easy parking, close to motorway booked a triple room, expected 3 proper beds. Got two beds and a roll away, so uncomfortable not possible to sleep on. Triple room, TWO cups for ONE drink. Triple rooms should be just that - a room fit for THREE people, not a double with a bit of mattress thrown in as an afterthought. Room was far too small for three adults. Please don't insult the paying customer who knows better.
Comfort Fittings Lack of Air Conditioning
Fair sized room, clean, totally acceptable for a overnight stay on a drive to somewhere, wouldn't want to spend days here. Very friendly staff. This is not a hotel in the sense of a single structure, there is a central building with the restaurant and check in and a second building (chalet concept) where the rooms are located on either the ground or first floor and open directly into the car park. This is positive if you are on an overnight stay like myself as you can leave the car right outside the room, but, not if you are on a long term stay as your room opens out directly into the car park which makes it exposed and dark.
Did it's job as a functonal hotel as we passed through Agen. Clean and comfortable and handy. Not the best value we foud during our cycle tour.
The Staff did not understand or speak english.
Arrived very late at night and left very early so not really able to judge. However, everything was functional. Room for a triple was very small. Generous Coffee and tea facilities. Extra bed is a rollaway stored under the double. Did not have the impression of cleanliness under the bed
Comfortable bed, room was clean and well maintained. Good overnight stop whilst travelling. Restaurant closed Friday nights and weekends but we were directed to one a short drive away. Hotel is situated in a lorry park but fortunately there was no traffic on the Friday night! Difficult to locate hotel even though it was only just off the Autoroute.
Nothing, In the centre of a big truck Park./non smoking room smelled of smokers./Air conditioning, did not tell you that it required a remote control./ Unless you saw the sign you would not enter the Truck Park, nothing wrong withTruckers ,but not the place for a family Hotel
Easy return to Auto route Difficult to find--SatNav not precise enough........Get a new chef...........
We were the only guests for dinner but were very well looked after by the Head Waiter.
The staff were so kind and helpful. We had our dog with us and this proved to be no problem at all. What a treat to find a nice hotel in France!
The suite was beautiful.The setting was lovely and we had a wonderful meal in the garden- the staff were friendly and looked after us well. The chairs in the breakfast room were not brilliant for my husband who was suffering with a bad back.
Located in a beautiful countryside Chateau Lassalle is a good place to relax. It is charming in a 'shabby chic' way. However, it is quite isolated and one depends on the hotel for breakfast and dinner. It is not the best for visiting Agen and other sites. The breakfast and especially dinner are overpriced. We would not recommend it as a place to stay for city trips.
Staff very friendly, Family room great!
Very friendly and helpful staff. Clean and tidy. Nice food.
A good hotel for an overnight stop while travelling through France, close to the auto-route
Staff really helpful, nice to have staff that spoke very good english, clean rooms
The room was fine for 2 adults and three children, good location to walibi park and a very substantial breakfast however could have had a few more choices of cereal for the children, would recommend for a short stay. spare bed was not in good condition.
Close to the main auto routes.Restaurant did a good evening meal the night I was there.Rooms good for 1 night stop over.Travelled by motorcycle managers sorted out hose pipe to wash bike as it had rained so bike was full of road muck.Manager customer focused I found was good. Close to a busy cross roads but no road noice as I was at the back.
Staying away from the manager as much as possible. There wasn't much too like. The manager was the biggest problem, he was rude and incompetant. Asking people to swap rooms and take their shoes off when they entered the hotel! He double booked our room so that we had to move hotels half way through our stay! I was thankful to leave there.
The room was tiny, especially the bathroom. The hot water was unpredictable and often nonexistent. But the worst thing was the complete lack of soundproofing. I could hear everything that any of my neighbors were doing, leading to some embarrassing moments and never a night of uninterrupted sleep.
The price Incorrect location given on booking.com website
We had a meeting with family and friends, also a mix of buisness and pleasure
cheap i used the map on the booking.com website to decide to use this hotel, unfortunately the hotel is nowhere near this location, it took two hours to find it and that was due to pure luck, i will never stay at this hotel again for that reason, it is a very underhand way of advertising a hotel, also the room was not very clean
The evening receptionist was helpful, in addition Car parking was a plus. The toilet and shower facilities were undesirable and not very hygienic e.g. no were to wash your hands etc. The position of the facilities was not explained very well in your advertisement i.e. shared shower area and toilet In the corridor.