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beautiful beach and pool General disorganization at front desk, and lack of info. Not offered full or half board. Reception had no information about the restaurant (i.e. price or menu), had to go up to the restaurant to find out. Were not told that swim caps are required for pool, and were yelled at by the lifeguard. Can only use pool when lifeguard is there (not between 1-3pm). Not offered wine menu had to guess prices
The service at the hotel was very good - as were the staff at the beach bar. English was not widely spoken but with a little sign language and patience (from the staff) we were able to ask for most things The resort was closing down for the end of the season (6th September) which was miss leading when Active Hotels told us that there were only 2 rooms left in the hotel! Whilst tennis courts were advertised the hotel did not have any racquets to hire which seemed rather limiting I would imagine for most guests holidaying from outside Italy
Very relaxing and I received an upgrade when I arrived. The location was very convenient....easy to get on the autostrada heading North into Marche and going south to Chieti and Pescara. The Gran Sasso was very close too! This was a very nice location to spend time at in the morning with beach walks and then exploring other cities close by in the afternoon. The weather was perfect too! Couldn't walk out on the fifth floor balcony. It was locked during the entire stay I was there.
Large, very clean room. Excellent facilities such as cochtail bar, swimming pool, spa, internet and beach is right across the road. Most of the staff were extremely friendly and helpful with brilliant english. Restaurant was not as amazing as advertised on website. A lot of hidden costs as swimming pool/ beach admission and sun-chairs/shades/beds had to be payed for if you wanted access to the beach/swimming pool. Breakfast could have been better. The rooms really need some extra sound-proofing as every little noise can be heard from other rooms/hallway/outside.
The room was a good size but the safe was broken and we wasted the first hour waiting for someone to come and fix it. I would definitely not recommend this hotel. It was hard to find, the staff are unfriendly + unhelpful, and it is very overpriced, I only chose it for the location and pool. However, we could not use the pool when we arrived as it closes at 6.30pm and to use it the next day they wanted to charge 22 euros for 4 of us for the hire of hats (compulsory) + towel hire. So we never even got to swim!
The staff was very friendly and attendive. Restaurant was good and large selection expecially on Friday an d Saturday. None
The hotel has a great location and a beautiful beach. The reception team is well organised and friendly, gardens well kept and the pool nice, large and excellent to swimm. Somehow, this hotel which had been a great reputation in the whole area has not kept pace with time. The restaurant staff is large - from head waiters to demi chefs, waiters and more people to assist - but unefficient and not really guest orientated; kitchen is not much better. The pool would be wonderful to swim in the morning but only opens at 9.30 a.m, when everybody is heading for the beach!
Good helpful service. Extra obligatory charges of 3.5 euros per person to use some facilities do not give good imperession.
At 100 m. for this hotel it's a great barbeque-pizza-pub, with very good beer and food. I think is called Gambrinus. Enjoy it. The staff (except one of the girl from reception) is miserable.
Good quality for the price with very helpful, friendly staff. Very good pastries for breakfast.
Staff ok, however the room, the lobby, the location and "view" were all disappointing. Well below average. Don't know how it got good ratings until now. On the plus side, Italians from that area are some of the nicest people I met lobby, room, cleanliness
This hotel was extremely close to the highway exit and therefore easy to find. The room was clean and comfortable. The staff was really helpful and courteous.
Staff at Reception were extremely friendly and helpful. Housekeeping staff very good.The rooms were clean and comfortable. The food in the restaurant was good. The hotel shuttle service was very good. I have to say our driver was excellent, he was very reliable and always prompt. The only problem we encountered at the hotel restaurant was the service or lack of!! The service was poor especially when conferences were held and large groups of people dined in the restaurant. There wasn't enough staff to handle large groups. It is not the fault of the waiters, but the management need to look into this. We often helped ourselves to the condiments etc. as the staff were far too busy! We had the same problem with breakfast - although this was self service, we had to ask and wait for empty trays of fruit, ham, cheese etc. to be filled up.
Very comfortable hotel with modern, renovated rooms, excellent breakfast buffet, lots of parking spaces. There even is a small swimming pool with terace. Price/quality was excellent. Locations is not very nice, however close to Autostrada.
The hotel was convenient for Pescara, Montesilvano, Pineto and Rosseto provided you have a car. The room was very spacious and the facilities provided very good. The breakfast included in the price was also varied and a good starter for the day. The staff were a little distant and impersonal however I think this was due to the language barrier rather than anything else.
All staff were very helpful and courtious. I really enjoyed my stay due to the staff being very very patient with our request. The river of your shuttle was very helpful and friendly. I would recomend your hotel to anyone who is traveling to the area. None
The hotel was nicer than expected. The price we paid was good value. The staff was excellent and rooms were very clean and well appointed.
It is situated right near autostrade
Location - on the beachfront.
Good restaurant, lovely jacuzzi´s on the roof, very relaxed atmosphere. Book the Bio rooms: they are lovely! Junior suites are not very big when travelling with a child. Better stay in the Bio rooms, they have a separate litlle bedroom. No furniture on the balcony...
the location of the hotel was excellent, the staff were very professional and pleasant and the hotel was very clean and organized the only problem was the air conditioning...we tried to turn it off but it keep on working and the rooms where very cold...
great place to stay at, will consider again for future travel parking could be tricky during high season
Access to beach. Nothing.
The friendly staff especially at the front desk. They were very helpfull and accomodating. Excellent Room was somewhat small. Encombered view of the sea. We were at the first floor. Parking was poor.
Location, breakfast, everything was there, excellent...
Very clean and comfortable. Rooms very well decorated and good facilities. Nothing
great location, nice hotel, close to beach, good breakfasts reception staff was almost universally unhelpful. More like service from a one star hotel, not a best western. Also pool closed.
Staff in all departments were first class kind, welcoming and nothing was too much trouble at any time. Food of a high standard As I am getting on, I would have liked WC facilities on the Bar/ground floor toilets are hard to find, also at least one comfortable chair in the bedroom would have been nice. Everything else was fine
Beatifull sea-view ! ! !
Clean rooms and a good restaurant . In general a very pleasent and relaxing stay. I would definetely recomend it to anyone in that area.
Service in general, it is very professional. Everything was perfect.
The rooms are nice and clean. Comfy beds. Nice views. Clean beach. Vodafone Wi-Fi Hotspot. The restaurant. Give it a miss and go to Columbus restaurant about 5 min walk down the road to the right. Great food, they do Pizza, Fish and Meat and it was full of locals when I went. Best meal I had in three weeks in Italy. Staff are fantastic.