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WiFi access is announced in the webpage, however, there was absolutely no internet access in 4 days of stay (WiFi or wired)
Room was superb. Excellent value for money - clean, spacious and comfortable Directions on Booking.com were incorrect and we ended up on the wrong side of the road and had to pay an extra €4 in tolls just to get back to the right side of the road - 2 tolls to cross the road!!!
Everything was good, exert location - location is very uncomfortable, and you can drive to hotel only from toll road. Everything was good, exert location - location is very uncomfortable, and you can drive to hotel only from toll road.
Good hotel, and do not be put off by the fact that it is at a motorway service station - in Spain, they actually provide a pleasant experience, unlike in the UK. The hotel is on the eastbound side, but you can also park on the other side and cross the bridge. For Montserrat, the location is good, in an area where there are few hotels.
easy to find just off the motorway but if your travelling north to south i can be a bit difficult because the hotel it on the other side of the road over a bridge,good secure parking.
Comfortable, relaxing time after a long drive. A refrigerated lorry parked very close
Rather modern and new hotel with nice rooms on the wrong location Not to find by GPS, Very difficult to find by map and complicated to reach from out Barcelona, to the other side of the highway with double toll. Very noisy with traffic and big trucksthe whole night and nasty smell. Airco was out of order and windows couldn't open. How can you spoil a nice hotel.....
Safe parking available, rooms well equipped and clean. Convenient location for where we were working.
Modern building Rooms were not insulated at all. Clear noise could be heard from the other room (i.e. TV). It is in the middle on nowhere on the highway A 7. If you are without a car you are lost
An excellent location to find being on the motorway service area. A 24 hour cafe and shop was very useful. Free parking abd a 24 hour reception was great. Very modern rooms with up to date equipment. Great value. The location suited me but was too far from the centre of Barcelona for a tourist to want to use it unless on a driving holiday of the region.
Shuttle service from BCN to the hotel was perfect. Hotel was elegant and very quiet. Restaurant and bar also provided great food and good service. Hotel staff were both friendly and efficient. Would stay here again if needing a convenient hotel near the airport!
The hotel was quiet, beds were comfortable and breakfast was excellent. I noted that many hotels in Barcelona had reviews indicating that 3 person rooms were paid for, but that upon arrival they were charged extra for this. This did NOT happen at the Barcelona Airport Hotel, the price I agreed to pay was exactly what they charged me! Also, the staff spoke English and were very helpful in getting me transportation to the cruise ship the next morning. It cost 11 euros each, but they handled the luggage and got us to the ship at the earliest point that we could have boarded. Recommend that you sign up the night before to avoid any delays. The staff recommended this to us the day we arrived and this was most appreciated. We found out later that a taxi would have cost us more, so go with the hotel shuttle! The breakfast was a bit expensive, at 15 Euros, but about average from what I could tell on line.
The rooms were tastefully done, very quiet and the beds were comfortable. The hotel entrance was attractive. Shuttle to airport at 4 a.m was on time. Registration staff was very competent and friendly. Everything seemed quietly luxurious and well-done After having spent three weeks eating at little bistros and restaurants in Madrid and Barcelona, we found the found the food a bit bland at the hotel's more casual cafe. As with most hotels, BAH could look at implementing small bumper cushions so that the room doors do not make such a resounding clunk when they close. The noise of other doors being closed was the only noise that was at all intrusive.
Bed was comfortable with great linens. The room was comfortable and quiet. Service was disinterested with the exception of one employee who was helpful. Food was expensive and poor to inedible. The location was extremely difficult for someone not familiar with the area.
The hotel shuttle runs 24 hours a day which is sort convenient if you have an early flight to catch. Rooms are clean and AC was great. . The outdoor pool was very nice The AC in gym room wasn't strong enough and made itroom feels like a hot yoga room
The airport shuttle. The room was lovely too. They also have a shuttle into Barcelona.
The front staff and the bistro/grill staff
Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back. Very little I did like about this hotel. Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back.
Close to the airport with a free shuttle. Modern clean facility with upscale bar and restaurant.
The airport was very clean and visibly labeled. It was easy to find my way around. The staff are helpful. There was varieties of food and shipping options. i liked how modern it looked. I can't wait to visit this beautiful country again one day.
Good design good finishing close to the airport good breakfast bad shuttle service after 12 hours flight one should be able to book a shuttle, we took a taxi for the return to the airport the shuttle was full for space would have had to take a shuttle one hour earlier than required????? If you have a busy hotel either increase your shuttle frequency or don't offer the service
Generalky good to stay tgere.breakfast was so nice.
Hotel is OK for an airport stopover, nothing else. In Spain you can find better hotels for a reasonable price but this one is close to the airport and there is nothing wrong with it - but nothing special either sauna is not a real thing - it is just a small warm cabin
Wonderful hotel located 10 minutes by hotel shuttle from Barcelona Airport's main terminals.
Everything was very good and I liked it very much that the hotel organises a transfer to the airport from the hotel free of charge at the time guests want.
Good value for money, really close to the airport. Had to wait for shuttle for more than 40 min!
The airport trasfer is good and punctual in time. Will consider to stay for second time.
It was very clean and comfortable. Staff was there late at night and early morning and were very helpful. The airport shuttle was very reliable as well, we were able to get to the airport by 5:00 AM.
Nice staff, interesting room decoration, shuttle bus to the airport - a big plus
Good room. clean, sound proof, free minibar, good parking lot The safe in the room could be slightly bigger to be able to hold a computer
the location was convenient for reaching the airport and the shuttle service to the airport was complementary. The 24 Euro dinner (three courses) was excellent value. Would have liked to have had face cloths in the bathroom instead of the packaged mini-loofa sponge.
proximity to airport as I arrived very late
Clean spacious rooms in a nice location. Shuttle service to the airport was quick and easy. Breakfast was a nice bonus. Would highly recommend
The helpfulness of your staff and their politeness. I couldn,t get through on my mobile for a transfer as your phone was busy and I had to pay €20 for a taxi to the hotel. And no english channels on your tv in the room.
We had been in Europe for three weeks and this was our last Hotel we stayed in. They had the biggest bath room, shower and really nice bath towels. I would have given them an excellent rating on value but our bill/statement did not have our final amount! So i know this is strange not to know how much you paid. We had prepaid via internet and when the clerk checked us in the amount was lower than what the prepaid amount was, either amount was a value.
Very beautifull design out side and inside even the rooms are amazing,sound proof rooms,big one, has wifi for free, very comfort beds i will stay in it the next visit. Very close to Europa fira train station. It has free save box,plazma tv,mini bar,hair dryer. I really like this hotel. By the way carrefour is also next to this hotel you will find any thing you need there It is location is far from the center of barcelona but don,t worry it is next to Europa fira train station from it you can go to the center of barcelona
The design of the hotel is excellent, the room is clean & comfortable. We had an enjoyable stay.
Great design, excellent views, very convenient for the Fira, close to the metro but far from the center. Far from the center but this is not a problem as there is a metro station nearby
Fantastic view (we were at 20th floor).
Very nice hotel, quiet, clean and good facilities. We booked a double room and "double bed" was 2 beds pushed together which were on wheels so kept coming apart.
Nice hotel with friendly staff Temperature in rooms was hard to control
We stayed for two nights. We needed a hotel that was easy to get to from the train station, close to Montserrat, and easy to be on our way to our next destination. The staff at the front desk spoke very good English and were helpful in answering any questions.
Rooms No Bar
Comfortable fuss free hotel I was surprised to have to pay for wifi access - and expensively.
convenience of location we found access to the garage rather confusing
Everything was very cleen. Minibar was free and downstairs you can get free coffee/tea/coca cola. In breakfest - fresh orange juce and fruits, sweet rolls. Helpful staff.
Very clean and nice rooms There should be some place to sit and spend time just out of the hotel. Add two resting chairs and small table in to the room, strange to sit all the time in bed. Sirloin in the restaurat was old and spoiled.
The rooms were clean and had plenty of room. Much larger than I expected. Staff was courteous and easy to communicate with in English. Breakfast was good and reasonably priced (6 Euros). Location wasn't the best, but we knew that when we booked the hotel. There was an unpleasant smell in our room, but our friends in the room next to us didn't have that issue.
This hotel, as already described in many reviews, is an excellent place for a one-night stay, mainly for a transition. We arrived in Barcelona late at night, stay here, and then continued our journey the next morning. It's a relatively quick trip to the airport, and the facilities are relatively new and clean. We would not recommend this location for multiple nights. Located in an industrial/commercial park, transportation to and from can be like navigating a labyrinth--without a proper map, GPS, and car (or rental car), the area is relatively pedestrian unfriendly.
Propre dans l'ensemble et proche d'un grand centre commercial. Bon point pour la navette gratuite qui amène de l'aéroport à l'hôtel. Une vue pas très agréable. Dand une zone commerciale, donc pas très animé le soir. Le mieux c'est d'avoir un véhicule.
Having only stayed one night at the hotel it is difficult to describe it's best bits. It was however clean and certainly contemporary. The airport shuttle was very useful as was the proximity to the airport. Although the staff were on the whole generally friendly, the hotel lacked anything resembling charm and warmth. The cost of breakfast was somewhat expensive at €12 and although a buffet, provided nothing exceptional.
frontdesk waited 2h for the shuttle from the airport! we chose this hotel because it was near the airport! the hotel is on the parking lot of a mall, near highway, noisy; room was dirty, very few international tv channels, wifi did not work, worst hotel ever
Bartender who ignored me
Airport Access. Located very closely to airport. Free Shuttle to airport. Low cost shuttle service to downtown Barcelona. N/A
Public areas clean. Room too Spartan. Only one chair. Wife would have preferred a bath tub.
I allways use the Frontair when going to , or coming from Barcelona airport, the shuttle bus is frequent and quick, the staff speak English, the buffet breakfast is excellent, and it is possible to get a sandwich or tapas in the bar at night. No real complaints, but the pick-up pointr at terminal two is not made clear, and I am familiar with that terminal.
Since I worked at the airport, I appreciated the 24h shuttle between the hotel and airport. Once I had to wait outside the airport for 1hour untill the shuttle appeared for pick-up.
The free breakfast was really good. The hotel was very close to the airport and the free shuttle was very convenient. The price was good. Normally with 3 adults you get two double beds. In this room, there were two twin beds and a rollaway which took so much room that there was nowhere to walk in the room once we got to the beds. The rollaway just had a fitted sheet and a cover sheet. There was no blanket or spread. There was a towel on the bed which we tried to use as a blanket. The towels in the bathroom were oddly on the floor of the shower. There is a glass door on the bathroom, which makes things awkward when more than one person is in the room.
Great for stopover flying form Barcelona Airport, free transfers to and from the airport.
breakfast was delicious It was difficult to find the airport shuttle. I wound up taking a taxi. I was ignored when I requested to sign up for the shuttle back to the airport the next morning. I again had to take a taxi. I spent almost as much on transportation to and from the hotel as for the room. My room smelled of cigarettes, one of which I found extinguished in the toilet.
the internet they advertise is a joke,doesn't work on higher floors,but signal is so weak that you need a week to upload one...page..
Fantastic view and setting. Very nice pool. Friendly and helpful staff. Free covered and locked garage parking. Very spotty WiFi. Electrical issues in room. Missing light bulb. Disappointed that use of the spa cost extra money.
Internet wi-fi was a joke...No internet in the hotel or in the room . Stayed there 10 days and internet didn't work even once...
The parking lot The worst hotel in EUROPE, my room was unsecure for the entire week, the staff has very limited skills to resolve problems, the location was terrible it took one hour to get to Barcelona. I will never recommend this hotel
Nice hotel, in the outskirts of barcelona but with a taxi lane just outside and 2 city railroad in walking distance. The room was to hot and the air conditioning wasn't cooling.
The hotel was clean and comfortable. Staff were helpfull in advising about how best to get around and where to get information. Would have liked if you provided a biscuit with the tea and coffee in the room.
dine and sleep
The staff were excellent! The staff at the front desk were helpful, flexible, and willing to help in any way. Very impressed. The rooms were surprisingly large and nicely designed. The bathroom was very nice. Small play area for kids. Stroller available for our daughter. Close to airport and only 20 min by train to city centre. The bed was uncomfortable. Industrial surroundings/atmosphere. While the staff were helpful, they did appear understaffed and hurried. This is a hiring issue and in no way a reflection on the quality of service from current personnel.
The facilities its location and the staff all excellent as well as the cleanliness. I was not told that breakfast was earlier than 11am on a Monday so I missed it and I had paid for it....this information was not related to me when i checked in.
Near to the airport, which was the reason for us to choose the hotel. Nearby restaurants, shopping mall and playground for young and older kids. For daily trips to Barcelona center other hotels would be better suited. Some furniture in the room like the desk was slightly damaged from suitcases that had banged against the edges. Additionally, the drainage in the sink was not working very well.
The area was away from most attractions and a bit far out of the way of the tourist area. Taxi ride needed to get out of area and some of train system shuts down later in the evening.
Good size, comfortable, quiet rooms with the hotel being an easy walk to the train station. Nice to be awy from the otyer tourists and amongst the locals Breakfast overpriced and did not honour Accor Advantage card
Overall, the hotel was very modern, clean and comfy. The rooms and bathrooms were very secure and private, The staff did not appear to have any idea about directions and were not helpful at all. It was disappointing because we received 3 different directions to Barcelona and none of them were correct. We wasted a lot of time following poor directions. Breakfast could have been included or at least a bit cheaper - it cost 15euro a person!!
The room we had was very comfortable. The service at dinner and the choice of dishes on the menu was quite poor
Convenient Location Long wait at the check-in. Very expensive parking, and poor atmosphere in restaurant.
Please write at least 15 words
simple, clean rooms, good breakfast, nice staff. The hotel was good as a business hotel, but it was not mentioned that the pool was closed ! Shame.
The staff were very good, the proximity of the train station, and plenty of free, safe parking. Easy road access too. No shops or restaurants within walking distance
The adress is not existing in a GPS, and there is another adress on the site than You told us in the telefone.
Clean, efficient, well run Having to pay for parking - not good; Bedside lamp did not work
i had a very good meal in the hotel restaurant..... the staff was friendly.... the pool was nice and the room was comfortable and well furnished. ......the hotel was a bit difficult to find.
Convenient to Sant Joan train station Breakfast was good and had a nice variety Staff was extremely helpful with any requests Everything is grey, not very colorful
Helpful and friendly staff
Clean room, good location near metro station. Breakfast were very good. Nothing
its very very beauifull hotel, very stylish design and confortable, i love to stay there again. good location not far to Barcelona down town with the good service of Metro system! very happy staying/ all good.
W-lan (Wi-Fi) free. Room design. There is no parking at the hotel. It is on a street parallel to the hotel. bathroom is for persons with disabilities. accommodation is not earlier than the time indicated. tv programmes are only in Spanish. late check-in (16).
good architecture very poor breakfast for a 4 stars hotel, cleaning not good at all
Nice modern hotel, very clean. Staff were very accommodating. Free internet access. Close enough to Metro [Santa Eulalia]
clean and comfortable Area quite dark and dinghey. overlooking flats and washing lines
Easy access to the FIRA gran via 2 conference center (10 min walking), It is located at a non-touristic area. It is rather far from the city center -although public transport is available-..It was too expensive probably due to the conference that was taking place.
The hotel is very modern. It was very clean with good facilities and excellant breakfast. A little far from the centre but easily accessible by the metro.
The room was immaculate, and very well designed. The price that we got for the room was also an absolute bargain. The fitness centre was also really good as were the staff who helped me us out when using the internet and ordering food from the spanish take away joint who couldn't speak english.
walking access to family, good restaurants and pleasant shopping area breakfast at hotel geared towards Spanish business travellers and not 'holiday' visitors from other countries
Location and helpfulness of staff, free internet access, cleanliness of rooms. Breakfast too late for business travellers (07:00), restaurant shut on Sunday and opens late (20:30) in evening, very difficult to get a taxi during the morning rush hour, music in corridors can be heard in the rooms (although staff will turn off when asked if after 21:00!).
Swish, friendly hotel that makes you feel comfortable at all times. Excellent restaurant, fabulous breakfast.
comfort and cleanliness was professional. I couldn't use the internet in the room.
Facilities, design and comfort are excelent.Ideal for those coming to ESADE business School, which is one of the best in the world
Top floor room with marvellous veiws Breakfast became a litte boring and the scrambled eggs were awful
Clean and good design of Room. Nice Area, not to close to Barcelona but nice if travel by car. There are some nice restaurants near hotel within walking distance. There could be more amenities.
Cool and clean To dull nothing happening...
Car Parking was very expensive considering this was not the centre of a large city
Staff was very kind and helpful. The room was beautiful and spacious. Teh bar was very nice and the food was delicious I likewd everything
Ideal hotel if you need to be close to the airport. It's clean and beautiful with a nice staff, great restaurant and nice little gym. The shuttle is the cherry on the top. I would love to have conditioner included with the shower soap!
This is the second time I stayed and it didn't have wifi inside the room.
Breakfast was good. The hotel was modern and clean. Close to the airport. There is nothing for tourists around the hotel.
Had an early flight so it was very convenient to get to airport. The staff at the front desk was very friendly and the airport shuttle was efficient. No channels that weren't in Spanish (except news), bar closed early, bathroom was in need of renovation and better cleaning soaps (they just have bottles mounted to the wall-- like in a gym). Would never stay here if I didn't need to get to the airport really early.
Location The air conditioner in our room dripped water all over the floor. When they finally got us a new room, the A/C in that room barely worked, and turned on and off every minute throughout the night. The rooms are Spartan and need maintenance.
Convenient hotel of a good standard close to the airport. Reliable shuttle
the decore was nice and modern. The wifi didn't work at all. There was a sign that the mini-bar was in the closet, but it did not exist.
close to the airport Far from the center
Friendly helpful staff, close to airport. Early morning shuttle worked well Noisy facility. Sound insulation is poor. Could easily hear people in adjacent rooms. Courtyard lobby with high ceiling is impressive, but unfortunately very loud when a bus full of people came in after we were in bed. There is a second door in the bedroom which you should use to avoid noise from lobby.
free shuttle to airport, quiet and relaxing atmosphere. limited choice of items in restaurants; nothing much going on in the hotel
It was thoroughly unacceptable that hotel reception did not have the capability to direct me to its establishment from 300 yards away. I had to resort to sleeping in the car overnight!
Pleasant and helpful staff. Breakfast in the restaurant with great view. You have to like sleeping in air conditioning. Opening the door or window is too noisy and insecure.
We really appreciated the large-roomy studio and the silence in the hotel. It was a pity that a little problem with the drain in the bathroom wasn't repaired during our stay.
Excellent value for money. So clean and comfortable. This was a real treat. Easy drive to city. Great for families. It would be nice if the kichenette was for free. The room was so cold at night and maximum heat allowed was 22, in January!!!!!
Great room, with free easy to use internet.
there isn't any adress of this hotel in GPS(NAVIGATION) therefore people have problem for finding the hotel for first the time.
There was no mention on the website about having to pay for crockery and cutlery if you wanted the kitchen kitted out! As an 'aparthotel' I would have expected these to be in the kitchen already.
The staff at the reception was very kind and arranged us rental car and taxi`s etc. whenever we needed help. The dinner in the hotel restaurant was excellent!
comfortable, friendly service, nice installations, quiet, good business atmosphere and even small children were very well received, easy access by car, espresso machine in the room high wire above the hotel, shopping centre next to it is highly practical, perhaps not nice
A Beautiful honey moon location. Eventhough we only spend a day there and it was not our honeymoon. We loved it, beautiful place to at least stay for 2 nights, the food is excellent. The staff are great, the owner speak fluent english. Very Private, very clean I would give 4.5 star for the hotel rating. The cab cost was 36Euro to get up there. Its a 25 min drive from the city of barcelona.
A great welcome by very kind people, beautiful location near Barcelona. Very comfortable and enjoyable breakfast and diner.
A quite hotel on the mountain. Not so easy for a taxi driver to find the hotel.
the quality of the food more information of facilities provided on arrival
We liked the breakfest
Wireless internet was available in the room for 12 Euros for 24 hours. The staff was extremely friendly and helpful. 18 Euros by taxi to airport. Quiet area. AC not working real well, but, by opening the window, we had a good breeze.
Very good hotel. One can hear the noise of the close WCs
The breakfeast !!! would be nice to have hot breakfeast too. Like baken and eggs.
Fast reliable wi-fi for a sensible price (12Euro for 24 hours). Helpful and professional staff. Shower and taps both sprayed out sideways.
Friendly staff Breakfast could be slightly more diverse, but was good nevertheless
The hotel was clean, comfortable and efficient. The lifts came quickly and it was near a metro.
decoration receiptionists are not very friendly
Friendly staff, size of room, free soft drinks in room Location was not ideal for me, but that was more to do with me not doing my geographical homework!
I liked its location, its cleaness, its breakfasr and most of all its value for money
Nice location on the beach The web site states that the hotel is located only 5 km from the airport but beware... it cost us 27 euros to get there from the airport by taxi.
The proximity to the airport - the quietness of the neighbourhood and the beach The location offers no real shops around - it was very residential
the location is great, a few steps can lead you directly to the beach and the decoration of the room is modern. great outdoor swimming pool and by taking the bus L95 is easy to get to barcelona downtown. there's something wrong with our air con and the card to the room sometimes doesn't work so i have to go to the reception desk. the staff of the reception does not seem so friendly and the breakfast is poor.
very modern, quiet hotel, in a great beach front location. Just what we wanted. will defo go back!
Perfect in all. Design, facilities, Bfast, location,, no complain, and I normaly complain
Very expensive food. And the quality is not excellent. Breakfast doesn't have hot dishes.
The weather was excellent, comfortable hotel, near the beach, friendly helpful staff. Relaxing area Expensive food, not flexible on choice, difficulty understanding what was available. Used other resource for eating out
View, gardens, walk along beach, good taste design hotel
Access to beach Exhorbitant charges for broadband access.
close to old town ,unusual design
Air conditioning faulty. No sleep, no compensation offered by staff at checkout.
Nice rooms; good communication with Barcelona by train and car; close by center of Terrassa. Unfortunately didn't have time to enjoy the beauty treatments (very cheap) Eating room could be cleaner. Parking is very expensive but if you are lucky there is free space in front. In the morning not enough personnel in the reception and they have to answer the phone too.
It was inexpensive for what I needed it for For being a supposed 5 star hotel the staff for the most part was rude and completely unhelpful. The room was nice and the food was excellent but it was almost an hour outside of Barcelona by train which was a complete bother. Very few of the staff spoke English. When I called from the train station and asked if the hotel had a shuttle they said "no, get a taxi" and hung up. All and all the experience has kicked Barcelona off my top ten places to see in it's entirety before I die.
It was comfortable, however I would have liked to have had a complementary english newspaper to read in the restaurant whilst I waited for the courses to arrive espaecially as I was dining alone. As I filled the bath a piece of mould appeared in the water, I do not know from where, but needlesss to say I stuck to the shower instead.
reasonable price, room was clean. None
All the comfort The room was very cold
There is no toilet brush in the bathrooms