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The location. It isn't as nice as advertised & the hotel cost us extra just for a decent room. The air-conditioning didn't work. The internet service never worked. The "Buffet Breakfast" consisted of only a handful of items. Very mis-leading & disappointing advertising.
A 2 star hotel, why does everybody expect a 5 star suite? The important parts of the hotel are nicely refurbished, everything is clean and comfortable (bathroom oldish, if you want, but functional, preferable to many modern sinks where the water does not go down...), WIFI in the room, a nice cafetteri, extremely kind personnel, a very good restaurant for a very reasonable price, with an excellent wine cellar, all products are local. Ask for a side street room and you won't hear anything! Go down to Empuriabrava and see what you get for this price, and where!! Surely, it is off the road, but again, you can locate it on the map, so, you know where you "end up". An extremely friendly place! Far off the jungle from Empuriabrava.
hotel well situated with car parking (very important) and very helpful,pleasant staff, very clean. we stay at good hotels in Paris for far less than Emporium price - their town is good to visit but they are very greedy -only to be reccomended to friends with then warning of price
there is no any good point about this poor hotel
This is a great place for an overnight stop if exploring this area of Spain. Try if you can to book room 103, it really is luxurious, and very spacious. The decor is very rich and the whole place is beautifully restored. The staff were very friendly and relaxed. Only niggle was I had to pay an extra 6 euros for the parking which wasn't mentioned on the booking.
Room decor - size of room and beds - facilities in the room - upgrade automatically provided if available - friendliness and efficiency of staff - location None worth mentioning
High class, excellent in all ways. None
It was lovely, clean and quiet. Staff was very friendly and helpful. It is a small boutique hotel, very classy!
The best in this hotel is the all thing toghether: price, personal,room the city. This is one of the best hotel I have been and I travel a lot for business.
Situated in the medieval area of a small village, close to many attractions and superb beaches in the Costa Brava region. Small hotel with friendly family-like atmosphere and staff that really care. The pool area was not crowded vven though we visited during high season, most of the time we had it to ourselves. The family room consisted of two large double beds next to each other and it acommodated the four of us easily. Even though the village is small, it offers nice restaurants. Please be aware that the cathedral area parking, athough free and within easy walking distance from the hotel, needs to be vacated on market days. Otherwise you end up picking up the car in a compound which will set you back 154,50 Euros. The problem was solved by the service-minded hotel owner who both drove me to the compund, and used her own cash as as they did not take credit card. In this way we made it in good time to our flight.
An almost faultless hotel. The owner and her staff were outstanding hosts, very friendly and helpful and went out of their way to make our stay enjoyable. The accommodation and the service are first class and the place is spotlessly clean. Very quiet, central location in the historic centre, with free parking across the square or private garage if required. Lots of good restaurants and easy access to the Dali museums, local nature reserves and the coast. Highly recommended. No criticisms at all except the swimming pool is a little small, but we had access to the "sister" hotel's swimming pool which was very good.
Very friendly staff. Phantastic room, very spacy, large beds, excellent atmosphere, outstanding architecture, godd breakfast.The room ( 104 ) we had was luxury class!!!!
altogether a really nice quiet place to stay , very friendly staff. one suggestion they should recommend restaurant in the village.
Staff not very helpful.
Great location, caring & friendly staff and good value for money. The interior of the hotel is modern and comfortable and breakfast outside on the roof terrace with the Med in the distance is not to be missed!
the hotel is as you would expect, plus great service and great food.
Very friendly staff (reception, bar, restaurant, cleaners...), beautiful swimingpool set in a XVII century convent only for hotel guests, very nice town, children friendly. A great experience. If anything, breakfast could have been better. Did not manage to get a proper cup of tea in there!
Charming location in quiet village, very nice rooms. Helpful staff. Free parking. Close drive to natural park.
Fantastic staff, very welcoming. Good food Lovely swimming pool and breakfast on the roof with beautiful views of the surrounding countryside. Real family hotel.
Very pleasant hotel & settings, food was excellent & should receive an award for the standards. Very comfortable surroundings & rooms. A very enjyable stay, we will be staying again. It would be good if it had a swimming pool, there is plenty of room to fit one into the grounds?
It was quiet yet in the town. Good parking facilities and a swimming pool for guests. A good restaurant and a fine roof terrrace for breakfast
Clean room, excellent & helpful front of house, great food, access to clean private swimming pool. Ideal base for surrounding area/beach/skydiving etc Some staff spoke English breakfast fairly basic and no fresh fruit available (apart from apples)
Excellent food & very large portions, it was a challenge to eat 3 courses Very quiet hotel out of season, wanting to close the bar well before 11:00pm