Would you like to save as your currency permanently or for this visit only?
good location for overnight stop on way to spain, secure parking, nice and quiet. no
helpfull staff,excellent restaurant no
A very cordial, warm and helpful reception by a fair headed lady on duty during the early evening of 9 Sept, unfortunately her young dark haired replacement on duty at ten PM was rude in attitude and language. Just when we walked up to her she seemed disturbed at our interrupting what she was doing. The food at the attached restaurant and the service were good. This is a hotel for someone moving along the highway quickly and in need of a very practical place to stay. Rooms are ok but are stark in appearance, the walls are totally bare without a picture or painting, just plain white. Bed cover was soiled as was the shower curtain. Walls were thin; noise and movement could be felt from other rooms.
Location, close to the motorway Why limiting Internet access to 5 hours?
Although close to busy motorway, rooms well insulated and free secure parking. Local village is picturesque and worth a visit. Restaurant good value food with interesting choices.
dogs welcome. easy parking. easy booking in. quiet. no delay with getting back onto route the following morning. would recommendPB it would be helpful if coffee making facilities could be made available in all rooms - great advantage to those of us with pets and children Pat B
Pictures on the room wall will be a great improvement, very cold with just white walls. Plaster is falling off bathrooms wall.
Hotel ideal for over night stop over The hotel states free wifi, you only get a voucher for 2 hours and have to go to reception to renew this when the 2 hours finish, also it does not work in the room so you have to sit in reception.
We have stayed at this hotel several times now as it is a good stop off point driving to and from Spain to england. The hotel has recently been refurbished and is clean and good value for money, Staff are very helpful. The breakfast if extra, but worth every penny.
Only had one night, but very comfortable and clean. Also accommodates dogs.
the setting is glorious the staff very friendly and helpful I do not think guests staying at the hotel should have to pay to use the sunbathing area which is situated through the spa area. Perhaps an alternative should be provided. Tea coffee facitlities should be availalble in each room at this calibre of hotel.
leisure facilities difficulity accessing internet / broadband
The hotel is peaceful and relax. It suits a stop;over to break a long journey back home. We stay to go to a funeral. It was fine. The restaurant is good accommodating our vegetarian diete. We arrive at 6 pm wanting a drink, to be told that the bar does not open until 7:15 pm. This is not good service. Friend should be told to bring they ice box and other needed emergency supplies.
The work crew ( I.E. hotel staff) were very welcoming and friendly.please keep it that way... When welcoming guests with a smile and eye contact maintained very good. Nothing specific at the moment hence it was just a short stay...
No easy possibility to make use of their facilities like swimming pool or sauna. This had to be done via another service of the hotel.
Easy to locate. Staff efficient and helpful. My e-mail requesting confirmation of payment charged to my credit card was ignored and I did not receive a reply.
Convenient and easy to find. Ideal stop over after a hard days drive down the west coast of France. Dog friendly and nice local walks with a good view over the lake. Our second but not our last stay there!
The location of the hotel was excellent and easy to find. The lake in front gives a pleasant view and you could walk around it after a good breakfast. Easy access into town by bus or you could walk it. A very comfortable hotel.
the friendly catering staff and pleasant surroundings made for a relaxed stay during a long motoring vacation
The setting around the lake
Good location, friendly staff, large room, quiet environment, fine restaurant, breakfast buffet, parking facilities. Spa guests in bathrobe in the breakfast area.
We were met by a friendly receptionist who gave us all the info we wanted at once. Facilities were, we think, worthy of another star.
Hotel was ideally placed for a stoppover during trip through France. Dax is a beautiful old town, lots to see. Hotel was in the centre of town, great for exploring. The bonus was, my two daughters, 6 & 3 stayed in the room for free, so only paid for a twin. Hotel could possibly be updated, and i can only comment on our room, which was a little outdated, but clean. You had to pay for the parking, but there is parking nearby for free. Food and drink seemed expensive, but then where in France isn't, so not really a complaint!
Excellent room with balcony offering views of the river. Hotel restaurant offers very good food and is reasonably priced. We were surprised at how good this hotel was for the price.
Staff Restaurant - poor selection / value
The location in SW France is perfect for an overnight stop. The lake opposite makes it feel more relaxed. The restaurant is new and was very good. The decoration in the rooms was poor. The light fittings broken and lights did not all work. Door locks sticky. Poor for the money
the restaurant and the outdoor area too small for a family of 2 adults and 2 kids
This hotel is ideal for a one-night stay with our family on a holiday trip to Portugal (half-way between Belgium and Portugal)
Good location. The design of the bathrooms was very poor. The shower attachment was too far from the bath, water went everywhere, which is why the surrounds of the bath were mouldy. The windows in the rooms were very small, making the room feel prison cell like. Ok for one night only...
The clean room and the nice staff The shower, the whole bathroom was wet ater taken a shower
The pool and layout of hotel
Friendly welcome. Spotlessly clean. Comfortable rooms. Tastefully restored. Walking distance to village (5 minutes) with restaurants and facilities. Beach 2 mintes by car. Quiet relaxing atmosphere and location.
I wanted a hotel near the centre of Dax during the annual fair. The Acqs fitted the bill, and was convenient for the station - some of my party were leaving by train. The owner was welcoming, and the rooms were quiet. Th bathroom was decided tatty, and the hook for hanging up the showerhead was broken.
We were satisfied during our stay in hotel. His position from railway station is very good. No
Friendly and relaxed personal. Room was clean and had all the necessarities. Good place for an overnight stay. All the noice and voice from the other rooms.
nice little town were requested to pay up front
Reception and Restaurant Staff extremely friendly and helpful. Quality of food in restuarant exceptional. No tea/coffee facilities in rooms