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Rooms are newly decorated, confortable . Rich breakfast, plenty of things. Pleasant lobby, good for discussions and short meetings Restaurant not so good
Breakfast was not bad, staff are polite, location is perfect. Very small room, aircondition doesn't work, all loud of the road in the room.
very nice hotel clean, modern and rich breakfast. good location in the city and near milano and verona
Location Room was very small and hot
We were upgraded and had a lovely room. The hotel was very comfortable, great bar to relax in after our long drive, great parking and well placed for shops and restaurants.
Its location made access to the centre (for sightseeing and dinner in restaurants) convenient but also allowed easy access to amenities in the surrounding countryside and quick exit onto motorway.
breakfast was good Internet was very very very expensive..
I did not like anything, unfortunately. No internet acess, unbelievable! Air conditionig turning on during the night with no way of turning it off!!! No sleep because of that.
location, shopping and the happy hour finger food that you can have and see
Please write at least 15 words
We mostly liked the sincere, accomodating staff. They really went out of their way to make the guests feel comfortable and to ensure that we had an enjoyable stay. Nothing
It was nice and homely and especially the reception staff was very kind and helpful/The loby was nice and the breakfast was quite good although i could not touch the lovely cakes due to my diet
Special kindness of the staff
Staff, hospitality, friendliness, professionalism. Would stay there again if visiting Brescia. Decor a bit shabby. Not 4 star starndard as far as design is concerned.
the breakfasts; friendly bar service in the evening despite our being the only people in the bar if you had the window open at night, it was noisy; if you did not it was too hot.
Friedly staff A little bit noisy during the night (because of the ambulances) because too close to the hospital
hotel workers it is an old hotel, and that reduces the hotel confort... A new refurbishement would improve teh hotel quality
the bed was very comfortable and the staff helpful. the noise
Service was excellent Lights need to be on in the Gym....
The hotel did not have tea/coffee maker in room an essential for travellers like us. The breakfast did not offer anything hot like scrambled eggs or something,boiled eggs were cold.The glass doors in bathroom & glass washbasin are sort of too delicate and dangerous against the aesthetics they offer
it is a very nice hotel,i definally recommend to my friends,breakfast is awesome,we got great city view in our room everything was so good,just the hot water a bit weak
The dinner was cold, food not tasty, breakfast good
The hotel is new and modern. Location is not a splendid, but close to the center even by foot. The staff is helpfull and know how to do the business. As I mentioned the location is not a splendid one, but it's ok.
The staff was very helpful I could hear everything going on in the rooms beside me, more than I wanted to. There seemed to be no sound insulation between rooms.
the syle and comfort of the rooms; kindness of staff Not about the hotel, about the information about where it is located; I had been told down-town
Localization despite of being out of Brescia was quite manageable. They did not have free access to Internet, despte that Staff helped us a lot, they shouuld provide free access.
very clean and well presented location just a bit industrial, but it was nice and quiet.
we arrived around midnight, baby cot was not ready, staff was really unwilling, later we got propably unprepared and dirty room.
very good hotel. I'll stay only in hotels of AC system in Italy.
It was one of the best hotels we have stayed in. The staff were wonderful helpfull and polite and the hotel was excellent value for money. It was well located for the lakes, mountaind and cities and I would highly recommend it
You stay in a real palace for a price not much higher than that of a business hotel. The staff make you feel like royalty. The hotel has been in existence for only one year. As soon as it gets better known, prices may go up to > 300 euro per night, which is the real value of what you are getting.
The hotel is beautiful, the staff even better. A great choice
The ambiance, the perception of luxury (although this was more due to the nature of the building than actual luxury in fixtures and fittings, the architecture, and the feel of the essence of Italy. Too damn quiet, but it was end of season.
relaxed pace and a few very helpful staff
tout, la qualite de service, les lieux, la decoration... rien
Peace, quiet and very friendly, helpful staff. Its location was not ideal for local sightseeing. The facilities and services offered did not meet those expected at a five star hotel.
The hotel is an excellent place to stay from virtually all aspects. It is clean, extremely well-appointed, and has a very helpful staff. The rooms are large and very quiet. The breakfast is absolutely first-class, and the restaurant serves excellent meals at a reasonable price. The internet service is very good as well.
Everything! Best hotel I have stayed in at Europe in 4 different trips. Outstanding in every measure. Highly recommended. Spacious clean rooms, excellent and new bathrooms, friendly and courteous staff, a true 5 star hotel.
The place and the spectacular architecture No.
Restaurant very expensive, facilities did not warrant a five star rating
Ambiente Explanations only in Italian available, arriving at allmost midnight they needed about 35 minutes to bring the luggage to the room
Golf was great, nice courses The selection of the food in the main restaurant was rather poor, and only the typical Italian dihes like Spaghetti and Lasagna were really good.
The setting and gardens. The service and very helpful, friendly staff. The restaurant. We had a wonderful stay. We thought our room was a little small for the price and it was crowded with 2 large suitcases. There was no lift to our floor. Is this consistent with a 5-star hotel?
Nice hotel with polite and educated staff. Quiet place for relaxing with beautiful view. Romantic atmosphere. Beautiful operetta night and nice restaurant. Price. More comforts were needed (SPA etc). The photo was not corresponding to the room that was given to us. Every morning outside of our suite was an annoying noise from the cuisine of the restaurant.
attention to detail and beauty of the biulding and surroundings gardens
We went for our honeymoon so it felt like we were spoiling ourselves - luxurious, awesome views, wonderful food and drinks. Most of the staff were fantastic. We felt one or two of the restaurant staff were not as attentive as they should be.
The hotel was a perfect place to stay on a honeymoon with attentive staff, beautiful interiors and an incredible terrace with views over the Lake. We couldn't have asked for anything more. Its a 20 minute walk to the Lake garda boats but the extra seclusion does provide a far more personal experience.
Very nice terrace overlooking the lake, excellent meals at the restaurant, very friendly and helpfull staff poor Internet connection with charges
great swimming-pool and scenery.
The location and view The size of the room and the bathroom
The interior style, the staff and the location were all excellent, but without hesitation the restaurant food and service, were exemplary. Send the rest of the world's service industry's staff there for training! Perhaps a double bedroom should have a double bed and not just two singles pushed together [and inefficiently held there] - but then as I was on honeymoonmaybe I am being a little picky. Oh....
The location is excellent and the hotel staff were very helpful and attentive. The pool was lovely and to be able to swim in lake garda from the hotel was also great. Our room was nice with a good view of the Lake from the balcony. It was just a short walk to the nearest town which was nice in the evening.
Wonderful staff, great views of the lake. Easy access to boats to go up and down lake.
The views from the lobby area out to Lake Garda; the garden setting that opened from the lobby; the excellent breakfast; the attentive staff. My massage was disappointing. Cold room, no candles or heated massage table, too much bright light; no soothing music. Massage itself was too light. We must do it differently in the US.
I liked the staff atention and the excelent food. No.
It was a great location. Easy walk in to Gardone for lovely water front, good restaurants (especially set back from lakeside) and ferry service. Friendly staff and delicious breakfast right next to the lake was a great start to the day. Surprising to have no tea / coffee in room but room service was very quick
The location was great, pool was nice and room had a great view
hotel beautiful and staff created lovely athmosphere..food excellent and lovely setting thought the evening menu could benefit from a little more variety but quality and service excellent
Proximity and access to Lake Garda
The location, the restaurant, the pool. The barmann was very arrogant and rude with the clients. Bevause fo thaht I would not recommend that place. It is a shame because everybody else were very nice and pleasant.
Location Recommended a ferry that wasn't running and a restaurant that was closed for the winter, they should have known better
Very modern and clean... good option if you don't like the typical European style hotels. Loved the location, our favourite in Lake Garda. It's a new hotel and they haven't thought of minor things such as a place to put the soap, shampoo etc in the shower....
It was pure pleasure, the location, the hotel, but certainly the interior design (room and facilities) makes you feel relaxed at all times, sorrounded by beauty and like you don't want to leave. I can't tell his name because I don't know but one of the managers who " helped" us when we did the check in, cted somehow un-friendly and a little arrogant in my view, though this fact doesn't change my opinion at all of such a wonderful experience with Bella Riva. The rest of the staff was fantastic. I mention this because it was the only negative highlight, not intending to change people's styles
The friendliness of the staff and the location of the property. Insufficient air conditioning and some problems parking.
I cannot fault this hotel in any way. The night we stayed here was part of a surprise trip for my husband's birthday. I only wished we had stayed longer! The location was out of this world, the accommodation second to none, the food sublime, the staff attentive and helpful. What more can I say. Oh yes, I look forward to going back again.
The position is superb and the staff are charming and helpful. The rooms are very high-tec and being open for only a few months have minor problems which are being dealt with. There are differences in room sizes which were not apparent when booking and we upgraded, paying extra.
Pleasant atmoshpere in the lobby. Good breakfast. Excellent wine choice in the restaurant. An extra bedsheet would be convenient. The weather was chilly and it was somewhat too cold with the sheets.
The bed was very comfortable and the hotel seems quite cosy and quiet. There were not really enough plug sockets in my room (for me and all my electronic junk) and nothing spare to charge my laptop at the desk. I made do by snaking a cable from the bathroom.
Quiet room. Too small desk in the room, and the placement of a big tv on that little desk. Breakfast, ok but too basic
The hotel lobby was big and comfortable. Good breakfast and excellent service during the breakfast. Free wireless internet in the room. The bed was comfortable and the room quite spacious. The bathroom was nice. Lots of mirrors in the room. Nice restaurant in the neighbouring building. The location is not the best, the hotel is far outside the city centre. Public transport to the hotel is good and cheap though.
Nice restaurant in front. Kinds hotel reception, nice bar, free internet.. too simply breakfast
It is a great hotel for relax, very nice staff and good services.
conveniance the kitchen closed on the evening we stayed
hardly to find from highway.
Clean, friendly staff & very efficient & welcome
The air conditioning didn't work, the bed was like a rock, not impressed with bathroom
FAntastic experience. Clean - well kept establishment. Staff extremely friendly. Restaurant great selection and value for money.
a great place to stay no
Very nice room, large bathroom, with balcony overlooking garden, mountains and swimming pool. Very helpful reception staff. Large garden, very close to lake. Very easy to find. Parking in underground garage.
Very comfortable, clean room, helpful staff, good breakfast and excellent swimming pool and gardens. Its situation in a "village" which had no other eating places apart from one other hotel which was practically falling down and an unattractive pizza restaurant on the main road. However, the hotel restaurant was excellent but we did not want to eat there every night.
We arrived at 6pm very wet and cold after travelling thru Switzerland on a motorbike the staff were excellent and ensured we were quickly showed to our room to thaw out and then were able to complete all necessary documentation. The staff were extremely friendly and very helpful. The ambience of this hotel is brillient and the food in the restaurant some of the best we have tasted and we have been to very famous and well known restaurants where the food and wine were of a lesser quality Prior to booking this hotel I did not read guest reviews. We booked it on the pictures of its interior and its vicinity to our destinations No
A beautifully-appointed small hotel with a strong traditional feel. As a family of four, we had two nice connecting rooms overlooking the lake. The staff in the reception and restaurant were welcoming and helpful with advice, and dinner and breakfast were very pleasant. Convenient on-site parking as well. Our two under - tens were charged full price for the set dinner menu, although they hardly ate anything. Although the room was described as "suitable for 3 adults or a family of 4", we had to pay a supplement of 35 euros for our fourth family member. The road outside the hotel is quite busy, and many of the drivers in the neighbourhood obviously imagine themselves to be Fangio, so care must be exercised in crossing it, especially with small children.
Went to explore the area: the hotel is an exceptional base. Nothing
Good ambience. Excellent food. Very nice hotel in beautiful setting.
The staff really tried foo make us fell wellcome! They were very nice The location was to fare away from everything. Nothing to really do in the neightbourghood but staying at the hotel. The restaurant didn't give the Michelin experience it was supposed to. The stay was to expensive compared with the location
Very comfortable stay in a relaxing atmosphere. Excellent and friendly staff. N/A
At first sight, the hotel does not look so different from other hotels, but it is really a high-class place. Excellent outdoor restaurant. Good swimming pool. Hotel rooms simple but comfortable. Extremely helpful staff.
The beautiful hotel building. On site car park. The friendly, knowledgeable and very helpful staff they could not have been better. Excellent quality of the food. The well maintained garden. The close proximety (5 mins walk) of restaurants and shops. Ten minutes walk to the ferry linking Salo to all the other towns on the lake. The noise from the road whilst relaxing/sunbathing in the garden. There is only a hedge and pavement between the road and lawn with sun beds. Evening meals are a bit pricey.
The hotel staff was exemplary. The terrace was very romantic both breakfast and dinner. Taking a drink by the pool was delightful. The room was a little outdated. It seemed everything had not been revisited since the 70's.
Hotel is very comfortable in a nice oldfashioned way with excellent service from the staff. An excellent hotel to relax in.
really nice staff, beautiful architecture main road too close, no balconies, interiors bit old
This is the most wonderful hotel. The staff was amazing, the property amazing, the restaurant superb. Fabulous breakfast. I can't say enough positive things about it lest I fear there will never be room available again.
Lake views, good staff to residents ratio, setting, swimming pool and breakfast terrace. No nothing
The hotel is well placed on the edge of old Salo town and is an easy stroll to the nearby restaurants and shops.
service and the stuff gentle too small room
The hotel is situated in a beautiful art nouveau building just outside the old town of Saló. The view over lake Garda is great, so are the deck chairs and the pool. The staff is fantastic - they'll bend backwards to help you with anything! This seems to be a family run hotel, where the family are perfectionists. A not too expensive luxury if you're stayin in the smaller, more modern rooms. I love it!
The atmosphere was warm and welcoming, building beautiful, service excellent. Ideal for a relaxing romantic break No
The room was very spacious, comfortable enough and had a good sized bath which was great. Breakfast was fine
Very practical and comfortable hotel located near the big city hospital in an uninteresting suburb. Presently there are VERY big roadworks due to the construction of the subway, but without any trouble in the hotel itself. Awful breakfast, with totally inedible scrambled eggs, without mentioning the low quality of ham and cheese.
Please write at least 15 words it is in an area I needed to be in. I think the hotel is expensive for the facilities it offerd No umbrella avialable . No english channel on bedroom tv. No business centre or access to a computer
Professionalism, dedication and real sense of hospitality.
Breakfast was very good, room was really spacious, bathroom was also spacious and very elegant, the hotel itsself was really elegant
nice large confortable room and bathroom.missing few conforts like bathrobe and slippers.good restaurant and staff no newspapers. despite the description is absolutely not close to the railway station, to reach it ir requires indeed a ride of 25 mins by bus
the hotel is very clean, room is big and the breakfast was excellent. so far nothing cause we stayed only one night.
the view and the room was clean wi-fi at the room was poor and no appropriate electricity point for the laptop
obliging staff It was written in the broshure that there is free wireless conection to the interned but I had to pay for it
The hotel staff and the breakfast. During the night you stop the heat in the room.
Wireless is not free, unlike what it says on the hotel presentation.
super views over the lake. Friendly staff. The best palma ham in the world. It was draped like a cloud of thin sheets succulent flavoursome over fresh chilled melon. Exquisite balance. No
We had a wonderful time at this hotel and would definately recommend staying there. The location was wonderful beautiful views and close to the town which provided an abundance of bars and restaurants as well as a ferry service to other locations. The hotel room was spacious and staff very friendly and helpful, particularly Daniel who arranged taxi's for us and gave valuable local information. The breakfast was very nice, lovely cornettos! The swimming pool was large and clean and not over chlorinated. It was also very quiet and most times we had the whole pool to ourselves! I would also recommend hiring a speed boat from salo to tour the lake, hotel staff also helped with this making the call and translating the necessary info! I wish I was back there right now!!!
Rooms were big with beautiful view and were cleaned professionally on a daily basis. The general hotel staff are very warm and helpful. It is a non smoking environment which was fantastic. The breakfasts are poor, but mostly the breakfast waiters are rude and unprofessional. It may sound petty, but does have an affect on your stay!
Location of the hotel, size of the room and terasse and view. Friendly staff especially in reception. Since we have travelled with baby and stroller we were expecting to takea stroller to our room. It did not fit to elevator since they are too small. Some other families had same problem. Breakfast is really basic for 4* hotel, no hot food and variety is very small - cheese, hamd, bread, fruits, jogurt and corNflakes. Parking is also unsuficient only 11 spaces for large hotel and website advertize free parking in front of the hotel. If you came late to the hotel you had to look for parkings faraway or pay 10 euro a day in paid parking near by.
The location of the hotel is superb. Our spacious room had a splendid view over the lake. The staff were friendly and efficient. The restaurant maintained a high standard. On the minus side: the air-conditioning in our room was barely adequate, the breakfast buffet could be more ambitious, and too many guests ignored the pool rules posted for the benefit of all in five languages. Value for money? Not really.
large simply furnished room with sliding doors onto spacious balcony with beautiful view good location inability to use the pool before breakfast
The position of the hotel and the view from our room balcony Hotel food was poor
Magnificent View over lake from balcony Altho' the hotel was nowhere near full, bookings were still required for dinner. Bar closed early (if it was ever open).
Excellent position on Lake Garda gives spectacular views in restful atmosphere. Easy access to town and ferries. Friendly attentive staff. No
The swimming pool and sunbathing area is great. The location fantastic - right on the lake. Everything was very clean. Buffet breakfast was gorgeous food. Bathrooms were excellent, baths and showers. Some of the staff were surly and unhelpful, especially serving/clearing breakfast. The minute 10am arrived they were clattering around you whilst you were finishing your breakfast. It is a little old fashioned, the decor from the 70s/80s. No spa facilities are included in the price of the room. The breakfast is not a hot buffet. The in room bar only had two beers in it.