friendly staff, great breakfast, spacious rooms, excellent beds traffic noise when opening windows
very smart and efficient staff and a beautiful modern hotel and excellent breakfast buffet
Noisy street right in front of the hotel.
Verry noisy room
Helpfulness of staff My colleagues and I all had front rooms overlooking the main road and found the traffic noise very very disturbing all night
additional pay for parking; payment for parking only possible with cash
Cleanliness of the room, design, comfortable beds, convenient location, good breakfast Staff checking the mini-bar when the guests are in the room
Ideally located to access city and businesses in the area, parking the superior room did not have bathrobe nor slippers, I was given a single room in spite of having booked a double room. As a result there was only one duvet and felt cold during the night.
Buffet breakfast was excellent, much better than some more expensive hotels I have stayed in. Rooms were clean. Overall a good experience.
Locality to the city centre; excellent cleanliness
It's very central
Big rooms,good location.
This hotel is convenient for the city centre and also the station. This is the fifth time we have stayed at this hotel and we have never been disappointed. All the Mercure hotels we have stayed at have been good value for money
Location, room, access, 24-h reception about 10 Euro fee per day for internet access (I prefer hotels with free wifi)
The location of the hotel was excellent. The staff were very helpful and the breakfast was very enjoyable
Nothing much really. It was ok. The local car park was a bit of a trek and badly laid out. The hotel was ok, though I find Mercure hotels slightly over priced for what you get. I have stayed in many.
Located near Dortmund train station and direct opposite shopping streets. Plenty of shops to browse
Helpful friendly staff. Food very good. location ideal for getting around.
central location, U- bahn station a few meters in front of hotel's entrance, friendly stuff, good breakfast, large bed in single room
Nicely located at the edge of a little park. Great breakfast. Hard beds (good thing). Ideal for a few days visit to Moviepark Germany. Only one farely thin blanket on the beds, but they brought an extra blanket when asked.
location was great for us. the staff was very nice and friendly. parking not adequate. we also would have liked a hotwater kettle in the room to make tea. quite common all over the world.
Having to pay for internet connection. The breakfast was overpriced.
A nice hotel with a cruise theme, was pleasant to stay at. Although I didn't have breakfast I stayed with some friends who had and the buffet was really grand. The bed mattress was far too soft and the blanket was a tad too short. No minibar in the room. Waited about half an hour for a waitress to take my order at the bar when I arrived, and there were only 5 other customers.
The Breakfast. The decorations.
Good location, good sound-proofing, excellent breakfast buffet, good value for money
Staff were super friendly and breakfast buffet was great. The room was nice and comfortable as well.
The $$$ was right. 4 stars Not good enough signage outside. Marquis not lit.
The location and invironment around the Hotel Service in Restaurant can be improved. We waited a very long time to get our Salad, afterwards our Main Coerce and finally to be allowed to pay.
friendly staff, great room, close to the motorway and thus very nice location
Friendly staff; good range of food available for breakfast; cute (tiny) swimming pool to relax in. rooms were slightly too hot
Great for children with mini golf, pool & bike hire! Excellent sauna & bar for parents to enjoy & a great location.
Pleasantly situated next to the river but only a five minute walk from the town centre of Herdecke.
Convenient location. Nice village and amenities for visiting within a walking distance.
Breakfast and car parking TV Channels did not match the card An English news channel would be helpful
Good location near city centre. Fairly spacious room. The room was clean but a little touching up wouldn't hurt. Strange smell from the bathroom. The staff wasn't exactly overwhelming but ok.
Staff was helpful. Not a lot of space in the room. Definitely a place to stay if your primary goal is seeing the city, not the inside of a hotel.
Please write at least 15 words
Hospitality, Cleanliness, comfort, food and prime location are the plus points of Lindenhof Hotel. I enjoyed the stay over here. No complaints.
Excellent location for all the shops in the city centre. Great way to shop and take home and shop some more :-) Lack of parking, but it is cheap to park onstreet and free after 6pm.
Nice and friendly staff. The location is excellent - right in the middle of the city centre.
Hotel is located in quit area, just 2 station with underground rail from main railway station, near famous Limbeckerplatz shopping mall. Breakfast is quit humble. They offer only serials, baking, butter, marmalade, salami and cheese! Unfortunately, they don’t offer eggs or sausages..
Small, quiet, placed in center of town, cheap
Hotel staff was very nice and I felt comfortable in the hotel
Nice old-fashioned castle with excellent restaurant At this level of room prices the continental breakfast with additional billing for all extras is petty
The garden and the silence Hotel rooms are not according to my expectations
The service was excellent, everything you might need or want catered for and the staff were not 'in your face' but making you feel very much at home. Any little problems were resolved quickly and without fuss. The food was wonderful and again, any requests were fulfilled quickly and with no trouble. Staff very friendly and knowledgeable. Most definitely hotel to return to, especially to celebrate special occassions. There is a babysitting service available (extra cost) but unfortunately we were not aware of this in advance otherwise we would have taken our little one too.
excellent and comfortable hotel They did not anounce in advance that their top restaurant was closed for holiday reasons.Only their brasserie:" In der Remise "was open.
Very clean, service was absolutely fantastic. Helpful staff. Breakfast was amazing, delivered promptly, hot and a mountain of food was offered. Would return any time. The inclusion of a ramp at one entrance, and a restaurant with access would be fantastic, would complement the establishement perfectly. We ate out due to the location of the restaurant.
Located in a little woods, which is very nice to walk with my dog in the morning.
Very nice staff. The hotel has recently changed from one brand to another. No elevator to the upper floor in the wing.
The duvets are mighty comnfortable. Good location too. I booked the room in april at 57 euros per night but when I checked out I was charged 87 euros per night, which was the the rate on the day I checked in. Luckily, I had my confirmation email printed out and we could resolve this.
High quality for a very cheap price, nice surroundings Remote control didn´t working, neither the tv without remote...not possible to see tv
Very clean and comfortable. Excellent beds! A bit far from city centre, but easily accessible if you travel by car.
light in the room was broken
Friendly staff Poor restaurant, two hours waiting unacceptable and wrong orders delivered.
For the low price a very good room No elevator
this is a gem of a hotel just 1mile off the autobahn set in a large park no
The room was exactly what I needed, on-suite shower and a clean bed.
Staff was friendly & outgoing.
good breakfast, convenient location room was rather small / cramped
Good breakfasts, nice stuff. The location is very convenient (one minute walk from subway, close to the main street). There is free WiFi internet access in the hotel, but it works bad, so I used paid T-mobile hot-spot service (which is also present in the hotel). The bed is a little bit too soft for me, but it's probably personal attitude.
some issues with wifi
The friendly helpful staff
Too expensive for a poor/typical service
Nice hotel. Due to Medica exhibition many hotels were very expensive and/or fully booked. This one had a decent price and was not full yet No restaurant for dinner.
Excellent breakfast. Simple, well-designed rooms. Good value for money. Central location. The TV system seemed to involve pay TV or nothing, so I chose the latter.
Very close to the city centre. Room at the back very quiet. Obliging staff. Didn´t like the decor in the breakfast room.
Friendly staff, very rich breakfast buffet, great location near the center of the city and the central rail station The room was a bit cold, especially on my first night there. Then it got better.
Cleanliness, location and car park option Old fashioned / complex tv system, lack of free european channels such as arte, euronews, TV5Monde, etc. No restaurant / bar facilities.
Very nice place and personel. Comfy breakfast and plenty of room for your car!
Big and comfortable rooms. Huge and delicious breakfast. Free, stable and fast WiFi.
friendly staff always happy to help, breakfast great and staying with a small child was made eady with our family apartment. lovely room very comfortable, no kitchen utensils though despite kitchen!!!easy to walk into town
No iron and ironing board in rooms, no working internet in rooms
Location of the hotel is okay. Close to but not in the city centre. WiFi connection did not work and there was no one of the staff able to help me connect.
Very good location to The Intertabac 2007 Fair Everything is O.K.
The staffs are very friendly and the free Internet access is very nice whereas other hotels around charge you. It was very convenient to the messe. Outside restaurant is nice, but people are sometimes very noisy late in the night.
Position close to u Bahn
The hotel is easy to reach and close to the metrò
Free WiFi available in rooms. Upon arrival I was disappointed to discover that the bar & restaurant were not open. I would not have choosen this hotel had I known that the bar and restaurant would not be available during my stay. Staff were not very helpful in recommending alternative restaurants. The room was clean but there was a smell coming from a drain on the bathroom floor.
The familiar atmosphere and the kindness and professionality of the staff.
Staff is very kind.
Very clean and good location Bar always empty
This Residenz Hotel is a combination of a retirement home and hotel which gives it a strange atmosphere. Breakfast and dinner were very nice.
i liked everything about the hotel!!!
Large sized room Internet WIFI connection is too expensive!
Facilities were good. Rooms were spaceous. Spa, swimming pool and sauna were well managed and very clean. Breakfast menu was comprehensive with a lot of choice and good quality food. Mixed quality of staff. Poor wardrobe space in the rooms. Slow lifts.
Very friendly staff, good wellness ctr, big well designed rooms, easy to find, overall very happy with my stay.
Functional hotel, good for business trip overnight stays.
swimming pool, sauna :)
The hotel is located nearby the city centre. The rooms were cold, and we're in the winter! The breakfast was too German instead of international and also the restaurante gave a cold feeling.
Restturant food and breakfasts v good Expecting tea/coffee facilities according to my booking, which were not provided
I searched specifically for dortmund airport hotels and this one was listed amongst the 64 which came up in the results and there were 2 with Airport Shuttle so I chose this one. They never responded to my email a few days before arrival asking about the shuttle. When I arrived at the airport there was no shuttle and I was told the hotel was downtown and it cost me 25 euro each way to get there for my overnight stop. I asked for an early call for 5.15am for my flight and a 5.45am taxi. They woke me at 5.50am (so they heard me wrong) and the taxi was not ordered. I had a mad panic to get to the airport on time for my flight.
I was like during my stay at the Hotel Drei Kronen very good location on street with inexpensive shops, is close from hystorical and shopping centre of Dortmund and station. The teapot was not in number, but boiled water submitted under the first requirement. I did not like the taps in bathroom of hotel. To wash my hands, I had to turn on water in shower, because water did not run in wash-hand-stand without shower. I tried to ask receptionist, but they did not speak English well, excepting one girl (thank her!)
The staff were very helpfull and friendly
The room was very large. The staff helped with our luggage as there is no lift. We didn't like the fact that we could not make phonecalls from the room or the hotel reception
Great staff, great price, good location. Dortmund can be a noisey place on a Saturday night.
Friendly reception staff, great buffet breakfast and although a solo traveller was given a large twin room.
The staff were really friendly and welcoming. The room was large and clean and all the other facilities were good. We thought it was really good value for money. The location concerned us at first but turned out not to be a problem.
- ground was a bit dirty
Friendly staff, decent location (although maybe not the most desirable place in Dortmund), and the triple room was spacious and comfortable. The toilet took ages to refill once flushed, rather noisy at night, but that's about it.Also, there were a few dodgy people hanging about on the street, but we didn't encounter any problems.
breakfast was excellent and the staff were very friendly and helpful . nothing was abother to them
Friendly staff, rooms not overheated, good breakfast
Friendly staff, peaceful location, fabulous breakfast. We thoroughly enjoyed our stay here.
Staff were very friendly and helpful, nice family, cosy atmosphere. We booked the hotel specifically because it had an indoor pool, however we were told that we could not use the pool in the morning (it was only available after midday on a daily basis). This should have been made clear on the hotel site since we were disappointed.
Excellent breakfeast, Big Room, Atencious Staff, Close to rewe.
Very pleasant staff with a very good, comfortable, proper German restaurant with good choise of menu. Nothing to dislike.
The triple room is actually a two-room suite with lots of space. There were two pillows per person! The breakfast buffet was typical for Germany with quite a good selection. The staff was friendly. We arrived late and left early so we didn't really have time to look around. The bathroom floor was not heated so it was cold. No big problem.
very comfortable bed, functional bathroom, good variety in breakfast. old carpets, smell of not-well aired room and corridor, swimming pool and sauna facilities were a dissapointment and were not even used.
The staff was English-speaking (we know the receptionists are) and professional, gave helpful advice on restaurants and directions to the place we were looking for. Rooms were very clean, breakfast was good. Rooms are quite small, and the underground parking not indicated -- you have to park somewhere hopefully not far and ask at the reception for keys and instructions.
Small rooms, good breakfeast. near railway station. Helpful stuff.
helpful staff cannot use wifi in room
location was good for our requiements.Buffet breakfast was good and plentiful and the room was very clean and comfortable. Not having tea /coffee facilities in room
internet access, good breakfast, location hair dryer was broken, no soap in the bathtub..
clean,freindly, very good meal
Excellent location very near train and bus station,Friendly staff,comfortable room and excellent breakfasts
good shower, good breakfast, good location tv reception wasn't so good. the traffic noise meant that I had to keep the windows shut or the room was very noisy.
Great location at the center of the town and oposite of the train station.Helpful staff speaking English.Great breakfast with full of choices Can't find anything wrong,maybe the towels could be bigger
The location is very close to the main railway station. Very kind staff.
Its central location was useful, just minutes' walk from the pool we were visiting every day. Evening menu was not exciting and was over-priced.
The receptionist was very helpful in assisting when we by mistake locked our car away in the nearby deep garage. Hint: always check garage accessibility when driving into a garage. The hotel seemed best suited for a business trip. Standard rather boring big city business hotel. Lacked personality. Our room didn't have a view.
Good weather good staff very helpfull nothing to much trouble No
Closeness to the Metro and city center. Good variety of TV programs. Room is a bit small for the 4 star hotel but confortable enough.
Close proximity to town centre and Christmas market Nothing!
central location, best breakfast I ever had at a hotel, wintergarten for breakfast room very nice.
We did not book breakfast and found it quite expensive on a one off basis
No hotel car park location was good, as were the facilities
The friendliness of staff good service Close to town centre.Next door to Starlight Express.
New, clean hotel. Next to Starlight Express Show. Breakfast expensive.
The reception staff were very helpful and efficient when booking in and checking out and everything was as it should've been. Nothing - everything was lovely.
easy to reach
beds were perfect-good quality, duvets instead of sheets with blankets, bathroom was very nice,like new although not new, breakfast was great value-excellent quality and enough choice no fridge in the room
Clean and quiet, good breakfast, parking on site What is it with these European showers? Is there a design requirement for half the water to go on the floor?