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immediately moved to another room as the door handle was missing from bathroom, new room had a toilet leaking all over the floor
Reasonable price and it had easy parking Fridges are pretty cheap. At least some rooms booked for a few days need a fridge (even if it is an added extra. I was on the second floor and was unable to carry my engel fridge up to the room.
Pleasantly surprised,expecting poor quality because of price...exceeded my expectations.Will always stay at Formula1 now...as being a pensioner the dollar is important...and also comfort!!! I liked everything about it could not fault it at all...Excellent!!!
room smelt like ciggerates and the toilet leaked over the floor running down the drain in the shower
Normally stay at Formulae 1. Familiarity with room. Know there is a microwave for our porridge No
It was located in aconvenient location for me Good quality Charges for drinking water !!
It was ideally suited next to Rosehill racecourse where my event was held, the room I had featured the most comfortable bed I have ever slept in staying at a hotel (and I travel a lot). Restaurant could have a little more variety on the menu.
We had a wonderful time. The staff were wonderful, the food was great and the bed was the most comfortable ever
friendly staff,clean room,prompt room service.also close to the rosehill racecourse,which was our main reason for staying. the breakfast choice,even if you just wanted toast for example,still had to pay for whole breakfast,ie $25.00 so their was no choice if you just wanted coffee and toast for example and room service was the same price,so that was disappointing.
Spa facilities, location, cleanliness. room service, we ordered nachos and they didnt even put sour cream or anything on them. plus we were getting prank (?) calls at 1am saying we werent in the system..
Great location, On site parking with undercover if required,Great room rate for new year's eve Curtains in room were badly in need of attention. Gaming room was closed New Years Day. Power point for kettle was very inaccessible.
the room was great
Location & services
walking distance to resturants and hotel downstairs
the noise of air condition is loud
Quiet at night and great beds
I actually complained about a couple of things when I booked out. The meal was expensive and very small. The pants I was wearing to work the day after staying were dirty when I got them off the hanger. They had dust marks on them where they were hanging. I ordered a pot of tea for breakfast which came with no cup. The toast I ordered did'nt even come on a plate it was wrapped in a serviette and did'nt come with any margarine. I thought the whole experience was ordinary and I would never stay again.
We found your staff very helpful & friendly - we loved our stay,even though for such a short time - I will add here you have to be very careful when entering & leaving your car park (glad we had small hire car) - but in saying this very thankful included in your rate- THANK YOU Deanne No complaints - staff very friendly - helpful
The only likeable feature was the buffet breakfast we were given as a trade off to not having the bedding configuration that i booked for back in November 09!! Very applicable unfortunately, as i booked 2 double beds but was told that it was unavailable and was given a fold out bed for my child who was competing at olympic park the following day, needless to say i gave up my bed so as she would have a good nights sleep, very dissapointing after travelling all day.
Convenient to business during stay. Quiet & good food
Perfect location for Concerts at Acer Arena or events at Sydney Olympic Park, only 5 mins away. Buses run to concerts or its an easy drive with ample parking, we were back before the bus. The lobby is lovley with palms and fountains, a great pool, tennis courts and gym etc, also right next door to a bowling club and opposite Maccas and KFC if you need a snack. The room was large and comfortable. Only that the bed was a little on the firm side and the bar prices were too steep.
Friendly, clean hotel would definitely recommend it, very helpful staff.
Very comfortable and well-appointed room. The service from hotel staff was generally very good. Staff didn't respect their "do not disturb" signs; they just gave a courtesy knock then immediately let themselves in. This happened every day of my stay.
I loved the dinner service, the staff were polite and professional. When pooring my wine my waiter had presented the bottle to me before filling my glass, excellent service. Not at all we enjoyed our stay and so did my children, they loved the water falls along the side of the stair case.
nice hotel; not centraly located in Sydney, but good for visiting Western suburbs
This hotel is very new and clean. Though the price is high, I had no problem with cleanliness and could relax. I wish there was something like a pot and free tea bags in the room. I assume there was no vending machine though I didn't really try to fiind.
A very quiet location, friendly staff, grand foyer No
Was hoping the spa was bigger. a 6 foot tall person wouldn't fit comfortably. But overall great experience
Convenience, location. The bed was luxurious.
Good value for money for a family. Airconditioner not efficient.
could not fault it. Was absolute luxury and the staff were lovely. The rooms are 5 star, incuded dishwasher & washing machine. Nice heated pool and spa none. Would definetely stay there again.
it was close to my office
The apartments are an average size, the bed was comfortable. Unfortunately the main road noise can be a little annoying, and the blackout curtains needed attention in my room. I was also unaware that the room was un-serviced during my 3 night stay, which was disappointing given the room rate was just over $200 per night.
Excellent for family stays very well equipped kitchen ensuite equipped with washer and dryer, Everything you need for family stay with kids.
Breakfast was good I liked the pillow that I had, I have always had to take my own but had forgotten to take it.
Service at the restaurant was good when we had dinner after 9pm on night of arrival. ?
Hotel staff were friendly and approachable. It was easy to find the hotel and parking available close by. Only five minutes to Trains and major shopping. Facilities clean.
It is comfortable, quiet, well located, clean and the staff were helpful, so I had a good night's sleep. no comment
Central location and excellent parking. Staff were helpful but there needed to be more front desk staff. Fittings in bedroom e.g. curtains, were very tired and showing signs of age.Similarly, the bathroom had mould in the grouting - not attractive.
View of the Airport and Botany Bay, nice restaurants nearby. Good breakfast buffet. Having to pay for extra for parking after paying for the room. Most hotels provide this as an inclusion. Need a display of the accomodation which demonstrates which room you are actually going to get, (similar to when booking seating at a venue, or for rooms on ship cruises) allows for more informed choice. The following two questions should not be multiple choice, it is more complicated than that. Let me just say that the hotel ranked among the more expensive for really no better facilities, it relies on location rather than service. I have stayed at better hotels, for example in Noosa Heads, where the location and rooms are far superior yet the price is far more reasonable.I would suggest that unless it is the 13th or 14th flor, $250 max
Great location for a stop over, lovely beach, excellent pool very convenient for airport.
Very nice Yes,no pick up the dinner platte,the dirty dishers stay in the all way all night,not so good
The late checkout Proximity to restaurants/cafes Size of room The view out the window The cost of the buffet and a la carte menu at the restaurant
The room I was assigned had old, broken furniture; there were candy wrappers behind the armoire; a cup of candy treats left in there from the previous guests; a dead cockroach in the corner; broken toilet paper holder; beds were overused and way too soft; the entire room was run down ad disgusting.
the hotel staff as usual were excellent, the rooms are great I have stayed in this hotel before and always found it to be of the highest quaility, this time ther was was ono mini bar I found this strange and disappointing for a hotel of this stature
the staff were excellent!! the gaming room/bar staff made our stay extremely pleasant and the front desk staff were very helpfull and always carrying a beautiful welcoming smile :) these members of your team are a credit to you. thank you no hash browns at brecki!!! just kidding the food, staff, rooms, view were great!! would definately come back!!
The Restaurants & Cafes in the Area are great, the people in them understand customer service & great food. The room looked run down & is need of a refurbishment, the bed was saggy, the TVs too small, the carpet was worn in sections & the overall cleanliss of the Hotel needs to be addressed post haste. For the price we paid, we were not impressed at all. The Bar staff, especially the Duty Manager on Saturday afternoon, were not friendly & appeared to be disinterested in the customers. We paid for a Bay View Suite, but all we saw without going onto the Balcony, was the Unit blocks accross the road. Very disappointed overall!
The proximity of the hotel to the Sydney airport. The $250 price tag per night was very excessive. Will stay at cheaper hotel in future. Hotel interior needs upgrading especially the carpets. No access to the fitness area or indoor pool unless we paid extra money. This was not specified when I made the booking.
bay view (you need to pay extra for that), you can walk on the long beach terrible cleaning, very old hotel needs a major renovation, common corridors and the room is smelling.
Close to most facilities, hotel was clean and room as well. Some of the staff weren't very customer service orientated.
size od the room poor quality TV image - no Digital channels
First impression very clean, staff very friendly, connected to the LCC for meals and entertainment. Plenty of parking and great security at the hotel.
The rooms,the king size bed and the facilities not to leave out the great food and breakfast. I liked all aspects of the hotel.
Stressless and the best place to take a rest to recharge your mind,i love it. Arrengements for cleaners to tidy rooms sometimes they come too early.
i really liked the bedding and bathroom! the room was really classy and the welcome note with your name on the tv was a great touch. they tried to "upgrade" me from and double queen room to a double single because they needed the room. but they happily put us in a king room and gave us free breaky which was good.
We were very surprised to find this type of luxury accommodation in Liverpool. We loved the fitout of the hotel room The card keys were a bit difficult
well the in house parking and the front desk service were great the bed was hard and all night i was scratching from bed mites i informed the front desk when checked out.
The convenience, in the centre of town, walking distance to theatre, shops and restaurants nothing
The location of the hotel. The staff were rude and incompetant.
The location in the heart of Parramatta was fantastic. The restaurant in the hotel was excellent and there are so many restaurants close by. I parked the car at the hotel and walked everywhere.
I like it with everything. The best I can't say anything because I didin't come across with any problem
Quiet and satisfactory for our needs. Run down in some respects,loose railings on stairs and in need of a revamp.
it was easy to find and close to acer arena. the cleanliness of the room was very poor.
The reception man new the area very well and answered our questions quickly and thoroughly. In the bathroom, the idea of the soap, cream, shaving foam, sower gel, shampoo and conditioner being in the dispenser is great, though I might have think in todays day and age, using censers would be more appropriate and guest friendly. Also, the bed was sooooooo comfortable!! Firstly, the smell of the two rooms when we entered was not pleasant at all, on smelt like smoke even though it wasn't a smoking room and the other room smelt stale and musky. Secondly, the couch was very sunken and uncomfortable. Lastly, the bathroom is much too small for comfort and ability to move!
Close and convenient to where we needed to go, Concord Hospital. Very noisy, traffic and other people staying at Motel during the night.
The breakfast was ok and i was very thankful that i had only booked for one night and not any longer. The room was decorated in a 1960 style and was awful to say the least. the combined shower and toilet were so little that you could not close the door and use the washbasin. The TV waqs so old that you could not read the words written on it or the control.
the pool the bed and the tv, they're old.
It was conviently located to where I needed to go.
close to where I was working No fresh air or ability to get some air into the room with ho fan or air conditioning and a locked door and window to outside
needs refurbishing and up-grading of gardens and general maintenance - persons in room next door had radio on loudly from 5.00 am
The location & accessability The restaurant was closed during our stay, as was room service. Breakfast was below standard, especially for the price.These are the main two reasons this hotel received a lower score on comfort & services.