Due to very positive feedback on booking.com we had high expectations on this hotel which did not come true. A pity because we really were looking forward to have a great time at this hotel. Positive things are the hotel/castle which is beautifully restored, situated on a hill overlooking the village. Fresh fruit during breakfast. Friendly cleaning staff. Unfriendly and unpersonal approach upon arrival at the reception desk. Due to a wedding we were not allowed to use the swimmingpool (no excuses or compensation were offered). It took more than three minutes before the shower water was somewhat tepid. Very bad reception at satellite tv. Very hard beds.
The hotel had a lot of character (castle dating back to the 8th century) and was one of the nicest ones I have been to in a while. The staff was very friendly and aiming to make our stay a good one.
the room fodd not wonderful
The Castello was an enchanting experience, the room was superb and the staff helpful and efficient, and the views stunning. I would highly recommend it to anybody visiting that part of Italy.
This place is beautiful. It really is a castle and our room was enormous with a very comfortable bed. The staff were very friendly and helpful and spoke English very well. This place really is a castle and every inch of the place feels like you are staying in an castle of old. Very fun.
stunning hotel, very large room, very good restaurant. Staff extremely helpful. Wonderful view. I would have liked sky TV in the room
It is real luxury hotel for reasonable price. Staff was excellent. The room size and furniture was just great. They also have very good restaurant and common areas too. Highly recommended.
Such a beautiful building in a charming town.
Beautiful hotel, rooms, included breakfasts and overall value. Truely a great and memorable experience. The hotel is used for business functions and weddings, especially on weekends, so be prepared for the hotel to focus on these events somewhat at he expense of guests.
This is a beautiful castle to stay at. The views are fantastic and the room stunning. We will stay there again.
Excellent family-run hotel. The staff really went out of their way to be helpful and friendly. They arranged a transfer to the airport for me specially and provided me with information on buses etc. The in-house restaurant was convenient and the food good. And the price very reasonable! The hotel is right next to the station in the low town, so although the view isn't great (as it is in Chieti Alta), it is very easy for buses and trains, without being noisy. I will return again when I am next in the area. Thank you!
Clean new hotel with nice well air conditioned rooms and friendly staff. Door pass failed to work several times. Huge mirror seemed to be resting on a shelf that was about to fall off the wall. Shower screen leaked over the bathroom floor. Food overpriced and under expectation for Italy. Staff mostly speak Italian only, not much English.
Comfortable hotel, with good equipment (Sat TV), rooms were clean Personnel serving breakfast was not friendly, after 09:00 AM many items were missing from the buffet
Friendly reception, very modern room particularly the bathroom, excellent on site restaurant offering outstanding value to hotel guests location is very convenient for an en route stop, although located in a commercial area but return to Autostrada was a bit confusing
very nice staff and very nice hotel/room, good price/quality the location is so-so, but it didn't matter
Large parking lot just in front of the hotel. Quick check in/check out but "cold staff". The room was extremely large and nice. Not too much variety of food during breakfast, no scrambled eggs or bacon for instance. No bathtuub in the room. Furniture of the reception and breakfast room too minimalist for a 4 star hotel
Close to the airport, very clean and easy to find. The staff was borderline pleasant. No biggie though.
Staff was eager to serve, and make you feel at home. For example, I couldn't connect to Internet due to my Ethernet cable being faulty: they found out the reason, and they provided me with a working cable.
We thought that we could eat at the restaurant. They were having a wedding so I do not think the restaurant is open to hotel guests when they have events.
the hotel was locateld very badly. 16 km far from fossacesia, instead of 4,5 km as promised.
Close to the highway, easy to park The hotel in general was OK. Unfortunately I wedding party was going on and I could not sleep until 2 a.m. I was given a room just above the party informing me at 10 pm that in 30 minutes everything was over. When the shift changed at the reception, there was a more reasonable guy who changed the room. Breakfast the day after very poor.
A decent hotel with good staff See price babybed!!
Front desk speaks no english. Passports held and left without ID's to move around in town. Noisy beds when you move. Many youngsters (noisy, late sleepers) were in hotel too, we did not have a good sleep as they were accomodated next to us.
The staff was friendly and very helpful. The place was very clean. The room was a bit cold and the temperature gauge was not very user friendly.
Close to high way. Good Breakfast The room was confortable but furniture was not cosy and in harmony with the hotel
Our stay at Villa Medici for 8 days was excellent. The hotel staff went out of their way to assist us in any way possible. They took care of our hotel arrangements in Rome without hesitation. We were able to rent a car inside the hotel and the gentleman who looked after the rental, also went out of his way to arrange our cab for the early morning hours when leaving for Rome. We look forward to returning to Medici in the future. We would highly recomend this hotel to anyone who wishes to have a very pleasant stay. One night however, is not long enough to enjoy the beautiful pool that was always kept immaculate. Thank you to all of the very friendly staff, you made our stay feel like family. Lee and John Marcucci Mississauga, On. Canada
we arrived after midnight and got a super service of the night porter. The view and the fact that it was not possible to get fresh air in the room. Half of the rooms has a view on the inside of the hotel and no contact with outside. Bad smell in the corridors.
swimming pool, rich breakfast, private parking
Spacious rooms, clean and with all facilities - serviceminded reception - situated central in the village - good parking facilities. No english speaking staff in restaurant - rather high noice level from bar next to restaurant - necessary to take credit card away instead of billing by the table (within sight!)
The restaurant side attached to the hotel had excellent food. We ate there often. The breakfast left much to be desired.
Beautiful place to stay
excellent location along the highway Rome-Pescara; many facilities; quiet and relaxing position. the restaurant may look too design and cold for the location but breakfast was excellent.
The staff was extremely attentive and hospitable. I would stongly recommend this hotel. The room was very clean No
Wonderful staff, great food, nightly entertainment, very clean and nice rooms. Next to the Pescara rivers. Excellent location in the small town of Popoli in Abruzzo. Even though it's essentially the only hotel in this small town, the hotel still strives to do it's best!
the room we get was excelent and very clean.staff was helpful very poor breakfast. no facilities
clean, friendly atmosphere although they advertised they were English speaking, they were not
Quiet, very clean. Good value for the price. No safe for valuables at front desk or in room. But staff accommodated me anyways.
Anti pasti and pasta course in restaurant superb. Room and bathroom spacious and bed comfortable. Meat course overcooked and the wine a disappointment considering the first 2 courses. Breakfast only ok if you like sweet things.
Roberta and Manuel were generous, warm and hospitable. We felt welcomed and appreciated. There was no question how proud they are about the area of Italy they live in. The food in the hotle restaurant was fabulous, our accommodation comfortable. We loved staying with you/ Nothing toadd to above
Friendly professional staff, good food and breakfasts, nice decor and very clean. Could have been more information in the room re hotel and local attractions.
It was a bit far from the highway but the location was very nice, in a middle of the olive fields and there are some very nice small towns to stop by. The room was big and very clean, Italian styled breakfast was just perfect ! The hotel staffs were very plite but not so friendly.
The hotel was pleasant and the apartment gave the kids and us space.
Excellent value. Friendly staff. Great food. Clean, bright room.
Very practical and good value for money hotel in the region.
Value for money. Restaurant. The situation is not good. how have the developments around the hotel been allowed to happen?
Very friendly and helpful staff, food was excellent and reasonably priced. Stayed on 2 separate occasions, the second time the room was not as good as the first time as we had a disabled toilet!