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Friendly staff!. They did everthing to get me an internet connction.Due to the snow at the hill my car was parked at a lower lever.De owner of this beautiful Castello took my luggage next morning to my car.This is hospitality!
The rooms and hotel grounds were very nice. The hotel food was also very good. A minor thing, but the internet service was slow and somewhat spotty.
We liked the heated floor in the bathroom. It was a nice big bathroom with marble tiles. There was a lovely view out of the bedroom window. The furnishings were plush and comfortable. The service was a little slow eg no one took our dinner order in the bar, nor was anyone available to seat us in the restaurant or take our order for some time. Only one member of staff was working in the restaurant it seemed as if he also had to cover the bar. The restaurant also had one central light which made for a rather dingy atmosphere and they had donkey on the menu! Little of the hotel literature was in English although the staff spoke English.
we liked the area and the lovely views we were dissappointed with the breakfast.very limited choice which is more of a problem with children.we didnt think it was very child friendly,more for couples,my 2 daughters were told by a guest at the pool to stop laughing! .i would only recommend hotel to adults
Nice location, beautiful vieuw from the room and friendly staff
Set in a beautiful location, it is such a relaxing environment with friendly, helpful staff. The rooms were clean and pleasant. The service in the restaurant was very slow; we did not mind this but other guests complained. I am unsure whether this was frequent or an isolated incident.
Very relaxed atmosphere in superb surrounds. Nothing was too much trouble for the staff yet they did not pester you. Our stay was excellent and would recommend it to everyone. Many steps which some people could find difficult. No
Very welcoming. The staff spoke English. The room was large and comfortable. No noise at all. The staff were very friendly and very helpful.
Breakfast was very good, staff friendly, location a few minutes away from town centre. Room didn't have much character and felt a bit like a business hotel.
Staff is very polite and helpful, room was in very good state and clean. The hotel is located near the town center (5 mins on foot) and it has free parking. Wifi needs payment - Breakfast is continental style (not italian style)
convenient location; accomodating staff; surprised by the excellent breakfast buffet - wonderful range of choices and fresh food internet access seemed a bit slow and unpredictable
Room was large and relaxing, brekfast was extensive. Wi-Fi was expensive - it should have been free, like most hotels.
It had a welcoming feeling when we arrived. The staff were very helpful.Our room was superb due to an upgrade The location was in easy walking distance of the town centre It was difficult to find . We arrived late in the dark. We could not find signs in town. As we came by car we had to circle town and ask directions. We had lost our info about the hotel two days earlier.
Fine building tastefully restored to preserve a warm, welcoming atmosphere.
The staff was very helpful and personal. The hotel villa feeling was very nice and picturesque. Everything was within walking distance from the city center.
As stated above my wife and I throughly enjoyed our stay in the hotel. The staff were very welcoming after a difficult journey because of appalling weather. The hotel has a great ambience enhanced by tasteful decor. Nothing that comes to mind
Part of the charm of the hotel is that it's part of a working farm dating back to the town's past in the 1400's as a marquisate, but there's more: its aspect (great views of the mountains), not posh but still elegant public spaces/guest rooms, and an excellent breakfast. The owners are wonderful and welcoming hosts and also helped us with dinner reservations both nights of our stay.
The staff are professional and make you feel at home immediatly
An old farm house surrounded by fields just on the outskirts of the town, which has been converted into a nice,very clean and friendly hotel with few agritourism notes. A very relaxing and hospitable place, if you like this sort of accommodation. There was a nice atmoshpere of old countryside luxury in the breakfast room. And the town is beautiful, small, traditional but not touristy. The hotel is part of a greater complex of old farm house buildings. About half of this complex did not seem to be renovated at all, so you have the feeling that you are staying next to something really old. I found this in some contrast with the luxury impression I got from the photos and descriptions, but personally I was not annoyed.
Clean bright room overlooking courtyard, fantastic restaurant recommendation and very helpful English speaking manager No
Friendly and helpful staff. Interesting setting in classic Italian farm community.
A great place with an exceptional staff. We always wanted to stay in an agriturisimo but did not want to be isolated. This provides that and is about 800 meters from a wonderful town. The dog and geese that roam the yard add to the stay.
The staff were very efficient and friendly. The air-conditioning in the room was very good, and it was nice to sit on the balcony and look over fields. The hotel is situated in a very quiet area The quality, fittings and design of the whole hotel was of a very high standard, and well maintained with good attention to detail. The car parking was secure. The choice of food at breakfast was excellent. Nothing at all
Clean and tidy rooms, good size rooms, staff were helpful for local knowledge. Staff spoke English. Too far from town. No resteraunt
Clean and properly managed.
warm staff, brand new facilities, easy to reach
It isn't the Montecarlo Hotel de Paris, but if you're looking for a clean and quite confortable hotel, this is perfect. A+++++++++++++++++++++++++
Staff were absolutely superb in every way and sending us to a great local restaurant. Secure garage facilities especially for motorcycles and made us very welcome.
We were there for business meetings and we took two rooms: 1) For our purpose, the location was perfect.2) There is a parking in front of the hotel and they also have one in the basement (both free), 3) The thing we liked the most was that they offer free of charge wi-fi connection in each room, which is very rare in Italy. 4) Nice buffet breakfast 5) large and clean rooms. 6) Kind and professional staff. If one really wants to be picky: 1) tv in the room is quite small 2) the room decor is a little outdated (still very clean, so it's just a matter of taste).
Undercover parking was particularly good seeing it was raining heavily. Good wifi, spacious and very clean. location wasn't that central.
The room I used had the windows direction to other balcony rooms. You need to use the curtains and not having natural light to keep privately.
The owners were very helpful, the room was well equipped and very clean, the breakfast was good. Free private parking is available either outside or in the underground garage. The hotel is about 25 minutes easy walk from the old town, which is well worth the effort. The underground garage is 'open', i.e. does not have doors or security gates but the hotel is in a very quiet area.
This hotel was excellent in every way, the staff in particular( especially the reception) were very,very good nothing was too much trouble. If only all hotels were as good as this. nothing
The management was so very helpfull with some issues that I had while on this trip, I would say that they went above and beyond my expectations.
The staff were exceptionally helpful and charming. The hotel was comfortable and efficient.
Spacious rooms. Very quiet location but still within walking distance from old town centre. Very good breakfast.
We were here for the second time: it is just a lovely hotel with verey friendly staff!
Everything! Perfect building, perfect staff and excellent service! This 4-star hotel deserve 5 stars!!! No!
My husband and I had a very relaxing stay. Great pool and grounds. The staff were extremely helpful.
Nice facilities and convienient location close to many of the wine producers in the region. Small historic town was interesting as well.
big room and bathrom. They have only one restaurant, and on saturdays guests can not have a dinner there, because it is ocuppied for a wedding(?!).One restaurant in the village is also busy for wedding! Outside the hotel compuond everything si dirty and poorly maintained..
Location is beautifull, large room and bathroom. Staff not friendly, breakfast very poor and long waiting for new bread and other things. Overpriced menu for diner. We were here end of august and there werent many other guests, bar closed, terraces closed.Room is dark.