Overview

Hotel Playa Cayo Santa Maria

Cayo Santa Maria Villa Clara, Cayo Santa Maria, Cuba
+53 4235 0800

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+53 4235 0800

Overall guest ratings

7.8/10 Good
Based on 479 reviews

Review highlights

  • 8.5
  • 7.9
  • 7.8
  • 3.8

Good to know

  • Professional service
  • Friendly service
  • Pleasant hotel grounds

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    About

    Hotel Playa Cayo Santa Maria is well-equipped with modern facilities designed to provide you with a memorable family vacation by one of the most beautiful beaches in Cuba. Guests are invited to enjoy wonderful features throughout their stay, including recreational activities, nightly entertainment and several restaurants. Along with several pools located throughout the resort, this All Inclusive hotel offers spa services, meeting rooms, sports facilities and a souvenir shop. It is strategically located between the villages of La Estrella and Las Dunas in Cayo Santa Maria.

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 479 reviews
    • 8.5 "Beach is lovely."
    • 7.9 "Good location."
      8.0 "80% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
    • 7.8 "Good breakfast."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.4 "74% said the recreation staff was great."
      8.2 "82% found the restaurant service to be one of the best."
      8.2 "Lovely bar service, according to 82%."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.3 "For only 53%, the bathroom was ok."
      5.6 "For 56%, maintenance was acceptable."
      6.4 "Only 64% thought the air conditioning was adequate."
      5.8 "Cleanliness of the bathroom was average, said 58%."
      6.3 "Only 63% said the rooms were modern."
      5.0 "Only 50% thought the furniture was functional."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."

    Overall Rating

    7.7 Good
    Based on 479 reviews
    • 8.6 "Beach is lovely."
    • 8.1 "Location is great."
    • 7.9 "Good service."
      7.3 "73% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "High comfort."
    • 7.0 "Tasty food."
    • 6.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 6.3 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 6.3 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.8 "Vibe was decent."
      5.9 "59% thought the atmosphere was somewhat friendly."
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    Good to know
    "Professional service"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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