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Very helpfull Staff Really clean room and hotel Well equipped kitchen The wireless Internet is not working in the bedrooms
The room, a studio, was spacious and very clean. It was good to prepare my own food. The building is modern and there is a lift. The bed, which was a sofa-bed, was extremely hard and very uncomfortable. The location was not central and the area was dirty and unfriendly.
Evrything was perfect for us. There was a lack of hot water for a long period on day 2.
The very best part of our stay in Bezier was the hotel staff at the hotel. We got so many good tips and ideas for trips to take and sights worth seeing, resturants and small villages to go to. As for the hotel itself, not very charming and realy not the best location for turists, but clean and funktional apartment hotel that worked very well for our stay. We stayed at the hotell during october and had no problems with parking, but in high season parking wil be a problem. Sound travels well in the building, and this will probably be a problem with a lot of families staying there in high season.
The staff were helpfull. Good breakfast. The hotel is very clean Very short time for usiang the Internet by one person
easy walking distance to all attractions/brand new rooms the studio settee bed was rock hard and caused us both to suffer back pain during our stay
Smart, new accommodation. Fairly basic but modern, clean and efficient. Don't expect extensive hotel services - this is a residence but it is better than any of the hotels in Beziers. Secure parking and easy walking distance of the shops and restaurants. The opening hours of reception are limited (this region of France is like that!) but the manager phoned me on the day of arrival to check my arrival time and organise out of hours key collection if necessary - very proactive and presumably a response to some of the criticism in other reviews. Manager and staff were very helpful. Also, wired internet connection is 2 euros per day, not per hour as said by one reviewer. Overall, a convenient and comfortable place to stay and good value Reception hours really should be longer (typical of this region - they close for lunch and close for the night at 7pm). 10 am is a pretty early check-out, and they do knock your door to make sure you do.
The shower with the Grohe spray system The service was terrible. We requested a wakeup call. None came. We asked them to order a taxi, no call was made. They told us breakfast was at 6:30. No one was there and no breakfast was available.
Although small, the room was spotlessly clean and with good facilities. We were pleased to have access to BBC World on the television. It was well worth paying a small extra sum for garage parking in the middle of the town. We thought that the price of breakfast was far too high at 13 Euros per person per day for the buffet or 8 Euros at the bar. We therefore ate breakfast in local cafes which cost us between 6 and 7 Euros for the two of us.
Great breakfast; very kind staff; clean rooms; A/C worked our room was a bit small
Staff very kind Not much choice of food
nice clean room. Good underground parking place. no restaurant
small hotel, friendly welcome/service - new, comfortable and quiet rooms
Comfortable bed but room/bathroom small Need to walk across major roads (no pedestrian crosssin) to get to the Port but it took 5 mins only. You need a car to get to the beach
the room was modern and comfortable and fresh
Rooms a little on the small side, work desk v small.
We were arriving late, they called us to welcome us and confirm our check-in with sincerity. The kitchen was closed, yet they offered to make us a light meal (which was very well presented and sent to our room). They showed us the room explaining all that it offers. Personal and warm hospitality was definately a strong trait. The rooms have there special names knit and hanged on the walls. We felt very comfortable as if we were hosted in our own homes as special guests. Spacious rooms with all needed necessities and beyond. Great value for the cost and an excellent stay. I would recommend the hotels to others and stay there again if I visit carcassone again. No
The Fromage blanc at breakfast was great! Did not have a working iron and ironing board in the room which is not acceptable when you are going to a wedding,
Everything - charming owners & staff No
The serene atmosphere and low key aura added slot to our pleasure. Also we loved the area No
The hotel is a well kept secret. If it hadn't been for a recommendation from a friend, I doubt we would hve picked is as a place to stay during our short visit to the South West.. The building has been buitifully and sympathetically restored and converted into a hotel without losing its historic charm. We felt very "at home" and would not hesitate to return if we visit the area again. An excellent location from which to visit Bezier and Montpellier. The rooms would beneift from air conditioning.
Friendly and helpful staff, high quality fitout with excellent amentity. na
Style and Design features
the style was impeccable.wonderful setting.beautiful furnishings.large rooms noise of roads.this is everywhere in france. restaurant full both nights we tried to book.
the location and the staff super friendly and helpful shower had large damp patch in ceiling - should be sorted by the owner!
The ambiance of the establishment and the flexibility of being able to eat there if one wanted to.
Chic bedroom well presented in a good city centre location close to the fiesta
the air conditioning and quiet room
The staff were exceptionally friendly No tea/coffee facilities
Staff were very friendly and helpful.
Very helpful and friendly staff Room in need of redecoration
Very nice room, liked that we had a room overlooking the courtyard. Very convenient location for both the cathedral and the train station.
The toilet in the wardrobe -- very funny. I wonder why they didn't put it in the bathroom? Lighting everywhere was too dim. Prett difficult to find somewhere light enough in the room to read.
Size of room. Separate wc. Double glazing. Good city view & balcony. Helpful staff. City location. Good atmosphere of a non chain hotel. Breakfast not very good. A few slices of ham and cheese and maybe boiled eggs would help at minimum cost. We went out for breakfast.
The breakfast at this hotel was excellent and the staff very helpful. Bedrooms were not as good as we would expect for a 3* hotel the bedroom toilets were virtually in a cupboard = very difficult for a large person. This hotel's facilities were more in line with a 1* and we were charged for garage spce which we were not told about at the time of booking.
I enjoyed being able to walk out of the hotel into the centre of the prosperous shopping and restaurant part of the city, with easy access to the bus stop I felt that the hotel could really do with decor updating and tidying to match the inherant grandure and style of the building
Nice old style Hotel with character if a little run down. Rooms were tired but functional. Free WiFi a good feature.
Well despite 2010 Michelin and being a Logis and it's 3 stars - the stars are tarnished, Michelin were dozing and Logis need to visit again. The room was ok with a tiny bed however ther service at diner was awful as was the 'Michelin food' so much so they did not charge us for it due to the chaos in the kitchen. So not a lot to lik about this Hotel, oh and the Madame does not know the word sorry??? We could have been a one off - I don't think so the food service was terrible and the actual food when we got it after an hour and 10 wait was not what we ordered, cold and very poor quality.
Superb quality restaurant and the staff are very helpful and obliging. Although the bathrooms are quite modern, the rooms and public areas could do with being updated, to justify the rates.
Friendly staff, nice swimming pool, good food.
Comfortable, small, family run hotel. Good basic room and bathroom. Beautiful terrace and pool. Friendly and helpful staff. Near to places we wished to visit. Breakfasts could have been better - for example always the same fruit salad and processed cheese slices offered. The evening meal was expensive for what we received, though well cooked and beautifully presented.
The friendliness of the staff was great and the food was fantastic
Very pleasant staff , but avoid the "Gourmet 2 Restaurant and go to their other Restaurant which serrves salads , pizzas and great deserts.
staff very helpful-spoke English.Room comfortable,decent size. Food excellent.
Bright sunny room; charming pool area (although pool was not heated (September))
Friendly familly run Hotel, excellent Restaurant good size rooms well equiped. An overall pleasing experience.
Food fabulous room comfortable staff very friendly Would like coffee facilitys
Functional cleanliness quiet comfortable Breakfast very poor
Hotel was clean friendly and exactly what we needed for an overnight stop.Whilst they have no restaurant on site a short walk away is an excellent one with good quality food at OK prices. Watch the check in time. You cant check in early as there is nobody there.
Very friendly staff, large quiet rooms. Good breakfast choice. Good Value, not too far into town but need car.
Very good hotel in terms of value for money.
Proximity to Beziers and mediterranaen generally. Rooms were comfortable, air conditioning good, nice location, quiet and unfussy. Proprieter, manager very friendly and hospitable. Had a little difficulty finding initially - may be peculiar to me.
Lady at reception very helpful - we arrived at the hotel late at night when it was already closed but we phoned her and she told us the code to open gate and back door so we could go in. Room very big for a two star hotel can be difficult to find without a GPS , especially because in that area everything is named "monestiè" , there are many signs with the word "monestiè" and you have to guess which one is the hotel
We found the hotel adequate for our purposes; i.e. in transit with our pet dog between spain and UK. Pretty comfortable, helpful staff.
nice and no noice central and easy to find freindly and family like only drawback no elevator to upper rooms no
The location of this hotel was perfect for walking anywhere in Beziers. There were some really great restaurants that were an easy 5-10 minute walk. It is also a great area for shopping (Galleries Lafayette was literally across the street). The family that runs the hotel is really nice and extremely helpful with booking bicycles, making restaurant suggestions, etc. The breakfast was excellent for the money. We got much more offered for breakfast than what we are used to in French hotels. There was some noise between the rooms (nothing unbearable though). There was hardly any traffic noise from outside, which was wonderful!
Very central to town. Staff friendly-phoned for taxi to airport. Breakfasts good-lots of coffee.Also near bus station.
Friendly and helpful owner, clean room, comfy bed, powerful shower, well priced, nice breakfast.
an overnight stop before i joined my tour the next day. the lady (?owner) on reception when i arrived was very helpful and we managed a conversation in english/french . the room was basic but clean and had a comfortable bed. did not have breakfast but looked good @€6.50. the bathroom in my room was a little on the small size, the hand basin was in an awkward position and small which made brushing teeth very difficult, first time i have brushed teeth in shower before!
very warm reception, very polite and competent clerk. simple standard of rooms, but very nice and welcoming.