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Paying for parking without previously knowing there was a charge. Bathroom was not as clean as I feel it shold have been.
Food is excellent!
Got early check-in. The shuttle goes quite frequently. And they have hypoallergenic pillows! Dry air in the room.
Check-in was quick and easy and the people there to help you are freindly. The food served at the bar was very good, but service was not as fast if you sit near the back. However, it was a good time to relax and a comfotable setting. The room was spaceious, but there was some loud music until about 11pm that carried through to our room. It was stopped right at 11, but for an early morning travel plan it might not be best so a room higher up away from the party would be suggested. The free shuttle was great and its a short walk from where the shuttle stops to the terminal. Overall it was a very nice stay.
Shuttle service was excellent. No breakfast included. No other restaurants in the area to dine at.
The staff was friendly abs courteous. Even though we arrived around 10am the still checked us in and got us settled! The courtesy airport shuttle was wonderful. Not gift shop or salon.
We picked the hotel close to the airport with a shuttle service. The shuttle service is extremely convenient. We were only staying for one night before flying out. The room smelled a bit. Everything appeared very clean however there was a lingering smell.
24 hour shuttle is great. The hotel bar and restaurant are fine, and the crowd is something out of Star Wars - incredibly mixed bag makes great people watching.
Shuttle driver could have been more specific with terminal information at Dublin airport. We walked much more than necessary and two of our party had difficulty with that.
Great atmosphere and very modern Instant coffee in the room
We paid extra for the deluxe breakfast buffet, which turned out to be a depressing school cafeteria, complete with plastic trays still damp from the dishwasher. Not what we expected from the reviews.
Close to the airport. Hotel shuttle links you to airport shuttle to get downtown and back. Room size was good. Pizza was undercooked (but the cheese on the pizza was fantastic).
Close to the terminals, frequent shuttle departures. Decent restaurant. Tiny rooms, expensive.
Friendly staff Dirty bathroom Small room Uncomfortable bed
Proximity to airport was great, about a 2-3 min ride on free shuttle.
convenient to airport, comfortable for overnight stay, reasonably priced for the area, clean
Easy check in/check out. Staff very friendly and helpful. Convenient location to airport and a free shuttle to the airport is a plus. Bar staff and waiters friendly and the food was good. Definitely would recommend.
Highly recommended if you arrive late or depart early. You can walk to the airport as well
Good look about it, nice hotel bar, close proximity to airport, nice staff. The rooms were tiny, like smaller than NYC on a budget. I kept saying I felt like I was on a cruise ship down below. If the price were under $100, (say $70) I would think it is great because everything else is accommodating.
The location was great, especially for my early morning flight. Staff was polite and very helpful, access to buses that take you in the center of Dublin was easy and reliable. The heating system was a bit odd, as it was either too hot or too cold throughout the night. Same can be said for the shower, every 30 seconds the temperature would change from extremely cold to burning hot which made for uncomfortable showers.
The location is good for the convenience of Dublin airport. The rooms are clean and pretty comfortable for your money. The bathrooms are nice and the showers work well. The staff was rude from pick up to departure. The airport shuttle driver did not assist in loading or unloading any of the luggage from the car. The restaurant and all food service end early so if you have a late flight and want to grab a snack your options are McDonald's and gas station. But god forbid you try to eat your food on a table in the bar area. The staff very rudely kicked myself and my friend out of the bar for trying to eat at a table and when we explained we would be ordering drinks from the bar and just wanted to snack since they were no longer serving food. We were told we could take our food upstairs. Eat at the desk in our room and then come back and order drinks. We did not come back downstairs. The front staff was unresponsive and very short with us. And also tried to double charge both myself and friend when our rooms were prepaid. I would not recommend this hotel based on their staff alone. Besides that, it's a pretty straight forward business layover hotel.
Staff was very fruendly You can hear everything from the rooms beside/above you. It is very difficult to sleep
It was quiet. The shuttle service is convenient. The staff are friendly and efficient. The bathrooms need ventilation fans
We called the hotel when our flight arrived and they promptly picked us up. We arrived to the hotel early and they allowed us to check in so we could drop off our bags and spend the day in the city of Dublin. The hotel staff was very friendly and accommodating...they even checked us in and printed out our boarding passes for us for our flight. The shuttle in the morning was out front ready and waiting for our early flight. I would definitely stay again.
Comfortable room, decent shower. Lemongrass restaurant food was bland, as was the wine.
Rooms, the front lobby and the grounds. No.
hotel is impressive, not recommended for someone visiting dublin and for tours . the train was too late to allow us to get the tours leaving Dublin and the taxi hotel said it would be 25-30 euros to take us there , but changed 35. uber was 24 Not recommended for someone visiting dublin and for tours,train was too late to allow for tours leaving Dublin and the taxi said it would be 25-30 euros to take us there, but changed 35. Uber was 24. No ice in hotel and ordered ice was never delivered
Not near anything other than the airport.
The shower Our room was dirty, there was folding furniture and lamps that didn't even work. The bed didn't have 2 pillows and there were stains in the bed. The furniture and mirrors were broken and scratches. There were stains on the carpet and no bag in the dirty trash can. I was pregnant and my husband and I were on our baby moon. We got in late to this hotel and just needed sleep. We did not get it. It took the staff 20 minutes to get us checked in. Then, when we realized the bed didn't have sheets, we called the desk. They said they'd send someone up. That took 20 more minutes. They sent up a man who just handed us sheets and a pillow and said we would need to make the bed bc he couldn't. We called again and were told the manager was helping a more important client, so we went down to the desk to request a different room. When we got to the desk the manager was standing there not busy and told us he just talked to us on the phone. He said there were no other rooms, but he could give us breakfast. We were leaving before breakfast for a flight and he was unsympathetic. He said we would need to make the bed and just deal with the room. He was very rude and unprofessional. We finally got to bed 2 hours after arriving and very unhappy. It was a bad ending to our beautiful trip. What a shame.
Very comfortable room and very efficient check in and check out procedures
I was looking for a hotel that was close to the Dublin Airport, since I was dropping off a rental car and flying out the next morning. This hotel suited my need very well. The price was right for a single traveler and the meals were good. The staff was very helpful and answered all my questions. Nothing
Right beside the airport even in snowy weather only 10 mins door to door,also could check in on-line and get boarding pass.
The close proximity to the airport and the spacious room. The kettle in the room had a rusty core.
I found everything really good from the start - your reception staff were excellent. If I have any complaint it is with regard to parking charges. I feel that for each night you stay at the hotel your car parking should be free. I stayed for one night but left the car there for two nights - but was charged for three nights - seemingly you are charged from the minute you arrive and not on an overnight basis.
The hotel was in an excellent position The hotel room money was taken in advance, but when we arrived were asked for a credit card or 50 euros as deposit. Asked Veronica what for and she told me to cover drinks in mini bar, when we got to room there were no drinks in mini bar!! So it seemed just wanted a deposit, couldnt understand why ?? When I told her didnt pay a deposit when my husband stayed a month ago, the reply was - well rules have changed.
Convenience to Airport as I was in transit. Prompt and reliable Shuttle Transfer was great. My stay was so short (midnight checkin - 6am check-out), I could not comment.
I have been before when it was the great southern and it was nice that the bar staff were the same ones and made a great fuss of me when i went in there.
-Hotel was easy to check in/check out -Close to Dublin airport -Airport shuttle every 15min... Very Helpful! -Within walking distance of local pub
Great location for the airport terminal and good regular shuttle service to the airport.
we found the staff extremely friendly and helpful. The resturant manager went out of his way to make his feel welcome and we enjoyed chatting to him at breakfast. The food was fantastic, hot toast, fresh tea, and great selection! Even the grounds were amazing, well maintained and lovely to walk around. We met two peacocks one morning.
Peace & quiet
The staff were very helpful the food superb & hot efficiently served.Will be happy to stay again if we are in the locality
Great food even though there was very large numbers to see to at a wedding
great staff, lovely food. no. everything was perfect
we stayed in a suite which was very spacious and not at all clostraphobic like alot of hotel rooms can be. It was not in the main hotel which we liked as there was a wedding taking place and we didnt see any of the wedding party. Loved the privacy.
Clean, recently decorated rooms. Friendly staff. Lift not working due to refurbishment going on
Staff were very friendly and the hotel itself was very nice. On arrival to our room on the first night of our stay the bin in the room was full and had not been emptied since the last occupants. Also I was disappointed in our room as it was a far cry from the rooms shown on the website, it was much smaller and alot more basic than the rooms on the website.
pleasant surrondings lovely drive lots of character people like President Clinton and Man utd team and many more have stayed here our room though vrry big and spacious had musty smell which disappeared after windows opened
We stayed here because it was a good price and from the pictures seemed nicer than staying in a "cookie cutter" hotel. Area was secluded from the surrounding roads/residential areas and we actually took a walk around the grounds just to see the scenery and such. Not so much a negative but 50 Euro/20min cab ride to International airport. Seclusion comes at a cost, not much nearby within walking distance. We were there on a sunday and the "facilities" (ie pool) closed at around 6pm but it does seem like most things in Ireland tended to close earlier than we were used to.
The hotel had excellent wifi, the restaurant downstairs was great and affordable, the airport shuttle was very convenient, the staff took great care of me by letting me check in a bit early, the room was spacious and the bathroom was wonderful. I'd had a chaotic 36 hours traveling internationally and needed a night to unwinde before my next flight. This did the trick. Bit noisy in the day if you're trying to sleep, no a/c so it got pretty stuffy, bed was very firm, over priced but you pay for convenience I suppose.
Very isolated unless you come with a car. Unable to easily get simple things like snacks. The hotel is the only close source of food, consequently the prices are high. The hotel was clean and the staff were fairly helpful.
Close @ the Airport!
East access to airport
Great location near the airport, with shuttle available 24 hours.
Room comfortable. Used overnight facilities to get early flight the next morning. Have used one of the hotels within the airport complex and prefer to stay within the complex
This hotel is very close to the airport with a free shuttle to take you to and from. Everyone is kind which is also a plus. We came across a dry urine stain on our bed in I ur first room. Seemed to be on an additional disposable comfort sheet which could have easily been tossed whenever someone came across the issue. But the hotel quickly moved us to a new room after a quick phone call.
High quality linen and furniture. Quiet. Exceeded our expectations of an airport hotel! Prompt reliable shuttle bus
Booked this hotel at the last minute and got a great deal. Hotel was clean, staff was friendly. The hotel is next to the airport and offers a complimentary shuttle to and from the airport. I would highly recommend for business or personal travel for someone looking to stay near the airport.
Very convienet to the airport (less than 5 minutes) and nice, newer rooms. The built-in USB ports for charging devices was an especially nice touch. We booked two spots on arrival for the shuttle back to the airport for our return the next day, but when we came down the following morning at our scheduled time, they had not held the spots and the shuttle was already full. We did manage to pick ourselves in and make it, but not without having to go with the driver back into the hotel to the concierge desk, and even then 1 of had to sit in the isle on the floor of the van sardined around luggage. It's virtually impossible to use the shower without spilling a fair bit of water into the rest of the bathroom. Seemed more a "form over function" design choice, or perhaps an unintended consequence of the good water pressure (which I was a fan of).
Location almost on airport property.
The staff were very friendly and helpful. I saw smiles on all of their faces. This is very important to me. It was very clean.
The grounds and the staff. Far too hot and stuffy.
beautiful surrondings.great pool food and drink overpriced
the golf the dinner in the restaraunt
Beautiful grounds and great interior,a proper posh hotel.
The surrounding gardens and the friendly staff. The food
the staff was briliant, very friendly. The room was extremely comfortable and the landscape amazing nothing bad to say about this hotel
ny friend and i had a wonderful and totally relaxing sty the spa treatment was wonderful. we did not leave the hotel for one whole day, we were so relaxed and comfortable.
Beautiful location, room was spacious and bed was very large and confortable. The hotel room was very cold and after numerous complaints we were finally offered another room at 10 o clock at night which was far too late.There were also no bath robes in the room when we arrived. We also were not asked if we wanted our bags brought to the room for us and had to carry them quite a distance.In a hotel of this calibre, the bags should have simply been taken from us and brought to the room without us even being asked.
The hotel was modern and comfortable and the food was excellent The kitchen bar staff seemed disorganized and service was slow. There was a daylight savings time hour change during our stay but no notice was provided by the staff. There was no clock in the room. The pool required swimming caps - I've never heard of this in a hotel pool. The pool area had a strange smell in the evening. The restaurant staff seemed too eager. - while finishing our meal we were asked 4 times if we were "ok" in the space of half an hour.
Relaxed atmosphere & nice blend of modern and traditional buildings and decor
the staff, helpful and friendly
Staff were extremely pleasant and helpful, setting and surroundings lovely limited parking facilities
The staff were fantastic. The were polite, helpful and knowledgable. We really enjoyed the surroundings and history of the hotel. The distance from Dublin City Centre
I liked everything. Great breakfast! The loud music on Friday night when I NEEDED Together up for an early flight.
Comfortable and homely hotel. The restaurant food was top class. The staff were friendly and helpful. Would definitely stay again.
The staff were extremely friendly, hotel was gorgeous
The food The girl accidently charged money to my room, that we didn't run up. It was from the previous week, but she sorted it out well enough.
Ambiance. Lovely location on the river bank. The food and staff were first class and the hotel is located in a charming village. A digital clock in the room would have been useful.
quiet and confortable bedroom Internet was only working in the common parts.
Relaxed atmosphere, friendly staff, good food, convenient location: quiet but not far from city.
Wonderful courtyard area to sit in both ay and night, staf were all very friendly and helpful.
Everything was as expecting. Extremely fast check-in and check-out and the airport transfer worked very well. It was difficult to get information on the airport transfer. My emails were not answered and finally I had to call only to be informed that I have to call them again when I have landed. If that information had been easily available I would have no reservations.
Good food, good leisure facilities, good location, good staff No bad points.
We had a really nice time , we only stayed for one night and found the hotel very welcoming and comfortable , our room was very cosy and we all got a very good nights sleep , we also had access to the spa and pool facilities which was most rewarding - excellent value for money . if i had to say something it would be that the breakfast wasnt great , although it was still eaten !
Excellent facility but requires clearer directions on how to find the Hotel. Difficult to find, especially due to roadworks in the area.
relaxed atmosphere i would like to have a pot of tea for breakfast and not have to have tea from the thermos flask which is always luke warm and like water not tea
The breakfast and the friendliness of the lovely receptionist. The room didnt have much character and by 9 the pool etc had shut.
Very relaxing atmosphere, clean with friendly helpful staff, good choice of food, resturant and bar food, leisure facility clean and relaxing
Hotel is very nice with the the amentities of a golf course hotel. Staff was very friendly and helpful and the room was very nice and well maintained. We had a room with two beds that were more than adequate for our needs. I think this is a good value hotel and it is convenient to the airport without being too close. The only thing I did not like about the hotel was the entrance to the hotel. There is no good way to turn your car around to head back to the parking lot. After you get back in your car you are pointing to the back of the hotel and it is very poorly designed as there is no good way to head towards to parking lot.
The shower was not working in the ensuite.
everything was excellent
public areas were attractive and comfortable rooms were not airconditioned, poor ventilation, entire wing in need of refurbishing, buffet breakfast at'Coast' restaurant was very poor. WI FI free for 30 mins only - after that there is a charge. They need to update this policy.
The hosts are wonderful people. The bed was very comfortable and the room spotless. The location being a 5 minute drive from the airport makes it very convenient. Thank you.
John and Anabelle are very friendly, courteous hosts. They were more than accommodating and made our first few nights in Ireland a pleasure. The hotel is near the airport, but not in walking distance to the City Centre. There is, however, a bus that goes right to this area.
Great location. Easy access to airport. Great staff. Good food. Nice common area for meeting with fellow travellers. No.
This resort is situated on a spectacular property with unparalleled views. Our room was nicely appointees, very clean and quiet even though there were a couple of major events. Upon arrival the person at reception was snobby and did not even offer to have our bags brought up to the room and honestly acted as if he was doing us a favor by checking us in. We had traveled from Killarney and were dressed very casually and it was apparent that we were very under-dressed--not a place to stay if you want to be casual and laid back. The staff, especially, Emma, at the restaurant where we sat for a drink, was courteous and very friendly. We ordered room service and to be frank the food was awful--cold and just not good. Beautiful spot but with room for improvement.
The location right on the beach and the quietness were the two main things we really appreciated the most. Nothing
The room was huge and staff super A little pricey , however I knew that before I went
Perfect rooms and so close to the beach, free internet, nice view and good dinner
This is certainly a hotel I would stay in again, and after a two week tour of Ireland and 14 hotels later, this was one of the best as an all round good hotel Nothing to not like
The views and meals were outstanding The bed was most uncomfortable. The pillows were lile rocks.
The hotel struck me as a former glory in its decline. Everything was just a bit off. The dining service and food was a bit off. The room was a bit off. I won't stay here again.
We loved everything, parking was good, staff friendly and although we didn't eat in the hotel as it was rather expensive the menu looked impressive as did the dining room. Our stay with you was to celebrate our Silver Wedding Anniversary and we booked a double room but think we were given a deluxe room which was lovely and really appreciated, it made our stay even more enjoyable. Only minor complaint, the lifts behind reception to the 3rd floor which we were on was out of use during our stay, it wasn't a problem for us as we used the stairs but for an elderly person may have been a problem. We also thought that drinks in Jameson bar were rather expensive.
The rooms are modern, spacious and comfortable. Good access to the internet via cable ( WiFi signal was too weak). No extra charges for internet! I found the small gym very useful. However it is very compact and a bit clustered. Suggest a larger suitable room. This facility should be given a higher profile (no photo on website and staff were unaware of the equipment).
The girls on reception could not do enough, very friendly and courteous,The room was gorgeous and the price of drink was reasonable The food in the restaurant was bland but Guido in the restaurant sorted it out when we complained, That was the only bad thing we could say .
I was very happy with everything durin my stay. N/a
Great Location. Good sized rooms - compared to England and the rest of Europe. Nice Grounds.
The hosts provide such amazing personal attention from check-in to a customized breakfast in the morning. Room was clean and comfortable. Great location, only a few minutes from the airport and close to a great pub and shopping center. Will stay here anytime we're in Dublin!
The reception service was nice. The room was dirty, the bed had several stains. We asked for a change of room, or, at least, a change of duvet; neither of these changes happened. The room furniture was old. The walls were paper walls, you could hear EVERYTHING which was happening around you.
- Staff were friendly - Great location (right across from bus stop to the city. Bus comes every 30mins) - Room and washroom was clean - Great hotel for budget travelers - Be aware bus comes every 1hr on Sunday
This hotel has always been a clean and very friendly place with delightful staff who will do anything to help. not applicable
Convenience in proximity to the airport and availability of hotel shuttle. Inattentiveness by the hotel restaurant staff. Was completely forgotten during the meal. Very frustrating.
Have stayed in a few Premier Inns in the Uk ...this was by far the quietest.... Certainly a good nites sleep ! Just a bit out from Dublin City Ctr....
airport hotel breakfast start @ 0600
It was comfortable and clean after a long day of travel. It had a nice free shuttle to the airport. Staff was friendly. While the food was good, it was expensive for what you got. €11.95 for a hot breakfast is what you would typically would get in America for free. Cereal and pastry only was €9.95.
The cleanliness and the courtesy shown by the staff was second to none. breakfast was excellent.
staff very friendly The pillows/ beds were not as comfortable as we would have liked.
The staff where excellent and the room was perfect after a long trip and for the price which to be honest in Ireland was a bargain for such a lovely hotel No complaints, it's good to see that this company has pulled up it's socks.
The staff was very helpful and took care of all of our needs I would like to have the breakfast included in the price of the stay. Other than that everything was great.
I wanted an inexpensive hotel located near the Dublin airport. This met those requirements. Check in was easy. There was plenty of parking at the hotel. The internet was great. Although the property is older the room was clean with everything I needed. I would stay here again.