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Helpful reception, Clean comfortable rooms, excellent location, secure parking. Lack of restaurant, but plenty outside. Not organised in time for self serve breakfast.
The hotel staff has been very nice, they gave us all the information we nedeed.Breakfast was great.We has a great experience! We liked everything.
Nice old hotel Lack of heating, bare essentialsn no food available.
The staff were very helpful and welcoming. We had problems with a rental car we had booked but they helped us get it all sorted out.The hotel is in an excellent location and the room and bathroom were both a good size. Good breakfast as well.
The reception staff is very friendly and professional
I liked the tasteful interior decor and the choice of music in the lobby, staff was very friendly and helpful, rooms were clean and comfortable, breakfast fresh and tasty.
The friendliness and extreme helpfulness of the staff that we requested a room for 2 and only had one (large) bed. we would have preferred separate beds
Location, friendly staff, welcome cocktail, free internet
The staff were very helpful and the location very central
We got a wonderful room. Very big with a great atmosphere. Free secure parking available. The hotel staff was great! The breakfast could have been better. Otherwise, the hotel was fantastic.
Very comfortable room. No
service and food
We choose this hotel because of its location & history. We found the staff--especially Jessica & Stefania, to be extremely helpful & friendly. In fact, everyone there went out of their way to insure the guests were taken care of in the best way possible. the food in the adjoining restaurant was excellent. We really felt well taken care of & everyone was very polite. We would recommend this hotel to anyone.
Location in the historical part of the city - Very kind staff -
Excellent front office help. Special thank you to Evelina for arranging a coat sent from Florence. Fantastic effort.Dining room for dinner was very good, great selection of wines. No.
the location in the center of Cuneo Our room, which was described as a suite was old and dusty. It appeared not to have been used for a while. The bathroom was minimal. The showerhead could not be attached so you had to hold it all the time, and there was no shower curtain so you could not shower without flooding the bathroom. Certainly not worth the standing described and the money paid.
the staff, food and location the parking was very difficult - they needed a camera to see if someone was waiting to get in the parking garage!!!
we loved the ambiance,the relaxing friendly surroundings and the staff
We arrived late but enjoyed an excellent meal in the restaurant with good attentive service. Thank you
excellent hotel - in a great location in the middle of town - hotel has character and style and was very comfortable. Very good value for money
Good breakfast. free internet available.
The view. The hotel is located at a very nice environment and good service
the room was comfortable, the services ok
went for family wedding- Only 4 star hotel in area. only hotel with air condition rooms are small
Beautiful view from the window, good size of room, friendliness and helpfulness of staff, nice breakfast
Hospitality of the Staff was remarcable. Foods and presentation were satisfactory. Wine awsum.. The rooms were very very outdated and dirty. The sheets had weird smell and hair all over, i had to shake out the sheets. 4stars are not in anyway to describe the Park Hotel, according the quality and room rates.
Access to local area need to go to Old Town for good grub The rooms were clean but very basic for a 4* hotel
Nice room and quiet location
Beautifull room, competance of personal, looks great, breakfast ok did not gave us the choice 2 single or double bed.. we got wrong room first instance, so we got in the "mess" of other hotelmembers
The location of the hotel in the square and easy reach of shops bars etc. Never enough pillows in hotel bedrooms always have to ask for more (2 per person)
Walk around the old town. Walk around the colonades. Walk along the river and around the viaduct. Beautiful lunch at the restaurant recommended by the hotel staff. Wanted to stay extra days to see a show in the old theatre and cycle around the area.
The location is as good as one can hope for and all the staff were so friendly and helpful. n/a
Great staff, lacking resturant but plenty in surrounding square, great town a must visit.
Excellent English speaking manager. Nothing was to much trouble. He changed our room, carried our cases, Introduced us to Grappa. Breakfast super with a waiter who brought us three different coffees, to teach us what to order in Italian. And valet parking. Next to town centre
The rooms and hotel grounds were very nice. The hotel food was also very good. A minor thing, but the internet service was slow and somewhat spotty.
Friendly staff!. They did everthing to get me an internet connction.Due to the snow at the hill my car was parked at a lower lever.De owner of this beautiful Castello took my luggage next morning to my car.This is hospitality!
Set in a beautiful location, it is such a relaxing environment with friendly, helpful staff. The rooms were clean and pleasant. The service in the restaurant was very slow; we did not mind this but other guests complained. I am unsure whether this was frequent or an isolated incident.
We liked the heated floor in the bathroom. It was a nice big bathroom with marble tiles. There was a lovely view out of the bedroom window. The furnishings were plush and comfortable. The service was a little slow eg no one took our dinner order in the bar, nor was anyone available to seat us in the restaurant or take our order for some time. Only one member of staff was working in the restaurant it seemed as if he also had to cover the bar. The restaurant also had one central light which made for a rather dingy atmosphere and they had donkey on the menu! Little of the hotel literature was in English although the staff spoke English.
Nice location, beautiful vieuw from the room and friendly staff
Very relaxed atmosphere in superb surrounds. Nothing was too much trouble for the staff yet they did not pester you. Our stay was excellent and would recommend it to everyone. Many steps which some people could find difficult. No
we liked the area and the lovely views we were dissappointed with the breakfast.very limited choice which is more of a problem with children.we didnt think it was very child friendly,more for couples,my 2 daughters were told by a guest at the pool to stop laughing! .i would only recommend hotel to adults
Free WiFi, big TV with hundrets of programs, balcony, big parking, large rooms, air conditioning, nice hotel staff. old carpets
staff was first class , the food good,i will return to the cristal hotel
It was very nice to get to borrow a bicycle from the hotel Environment was too dull
free and fast wire internet connection available in the room
Spacious comfortable modern hotel, good breakfast No english speaking TV channels or coffee making facility in room
Very courteous staff. Excellent room comfort. Plentiful breakfast
New construction and all the facilities are quite new and confortable. Restaulant was found to be sotisphicated and could enjoy the dinner. (We found nice Chef of the restaurant.) Location is a bit... sorrounding residences or apartments. It may be expected to be better after a few year when the trees newly planted are growing to hide the surrounding houses or buildings.
A great place.
Excellent quiet rooms and perfect hospitality; great breakfast, absolut secure garage system for just 5 EUR/day, nice and unknown surroundings absolutely worth for visiting (discover the unknown, non-touristic Italy")
This was an excellent stay in Piedmonte. The hotel owner, family and staff go to extraordinary lengths to make our stay as comfortable as possible.
A very warm welcome, staff very helpful and friendly, rooms very comfortable and clean. a quiet location restaurants a short walk away, secure parking, very good value.
Unique style hotel. Supervised garage. Exceptionally friendly owner and family. Nothing too much trouble! Absolutely nothing!
Staff were absolutely superb in every way and sending us to a great local restaurant. Secure garage facilities especially for motorcycles and made us very welcome.
The owners were very helpful, the room was well equipped and very clean, the breakfast was good. Free private parking is available either outside or in the underground garage. The hotel is about 25 minutes easy walk from the old town, which is well worth the effort. The underground garage is 'open', i.e. does not have doors or security gates but the hotel is in a very quiet area.
We were there for business meetings and we took two rooms: 1) For our purpose, the location was perfect.2) There is a parking in front of the hotel and they also have one in the basement (both free), 3) The thing we liked the most was that they offer free of charge wi-fi connection in each room, which is very rare in Italy. 4) Nice buffet breakfast 5) large and clean rooms. 6) Kind and professional staff. If one really wants to be picky: 1) tv in the room is quite small 2) the room decor is a little outdated (still very clean, so it's just a matter of taste).
It isn't the Montecarlo Hotel de Paris, but if you're looking for a clean and quite confortable hotel, this is perfect. A+++++++++++++++++++++++++
warm staff, brand new facilities, easy to reach
Clean and properly managed.
The room I used had the windows direction to other balcony rooms. You need to use the curtains and not having natural light to keep privately.
The staff were very efficient and friendly. The air-conditioning in the room was very good, and it was nice to sit on the balcony and look over fields. The hotel is situated in a very quiet area The quality, fittings and design of the whole hotel was of a very high standard, and well maintained with good attention to detail. The car parking was secure. The choice of food at breakfast was excellent. Nothing at all
Undercover parking was particularly good seeing it was raining heavily. Good wifi, spacious and very clean. location wasn't that central.
Clean and tidy rooms, good size rooms, staff were helpful for local knowledge. Staff spoke English. Too far from town. No resteraunt