Very friendly and helpful staff The bathroom in our room stank!
This hotel is basic, but very clean.. breakfast could do with being improved, we have stayed there three times now, on way down to spain, very good value, nice place to eat, two minutes walk away from hotel.will stay again. Nothing really........only breakfast could do with being improved, would pay more for improvement ..
Location and ease of late night entry.
The location was ideal as a stop-over during our journey to Spain. We had two dogs with us and there were plenty of places nearby where they could be excercised. No complaints or adverse comments at all.
arrived after midnight and no problem to get the key of the room . breakfast could be a bit beter and staff only speak france but they tried to help us.
It was a stop over in an interesting city during our holiday toward Southern France and thrn Spain. No
automatic entry out of hours I have 2 children therfore had to book 2 rooms doubling the cost - next time i would spen a little more time looking for a 4 bed room.
very good shower only 2 towels for 3 people key card not 100% reliable broken lavatory flush
the room was very clean and staff friendly bathroom tiny and location for pedestrians a bit awkward!
Ideal location, close to the motorway for a stop over night. You need to look closely at the good location information on booking.com web site as address is not sufficient to find hotel or alternatively check using google maps street view!
I thought that I had booked a twin bedded room --it turned out to be a double bed
This was very compact but quite comfortable. We liked the proximity to the small lake which offset thge distance from Le Mans. The food was good, including the well thought out breakfast. Good dinner was spoilt by use of very stale bread.
Suited our purpose exactly No.
Very new management, all rebuilted inside, new decoration, very comfortable for 60€ with diner!! It is not anymore the ancien "Marmotte" they changed everything in much better.. hurry up!! They going to be more expensive!! A.Ph. G. I can't see anything for the actual price
very friendly helpful staff. Good restaurant. Liked the fold-down seat in the adapted bathroom. The bed was not long enough for my husband (2m. tall), and because the bed slotted into a recess he could not stretch out over the end.
Pleasant staff Bathroom not very good
Good location to Lemans racetrack 4 km walk. Only one restraunt within walking distance Double rooms consisted of double beds expected 2 single beds pushed togther. Bathroom was tiny and room stunk either sewer vents ordead animal in wall.
One of the very few hotels to supply tea/coffee making facitilities in the room. The only fault was that the room was so small
Location only. Lack of service and attitude in general from operational staff
Quiet hotel walking distance from the beautiful medieval town. It is right on top of the southern entrance to the railway station. I heard no noise at night. This is a very quiet safe town and the travel guides have unjustly overlooked it. The staff are charming and helpful and there is free internet in the foyer. From mid-morning until the evening there is free coffee, tea and little chocolate croissants near the lift for everyone to help themselves, so there is no need to go out looking for coffee and cake.
Easy to find. Air conditioning did not work, location is not for evening walks, the hotel is quite far from old town.
The position,near the TGV station,the staff policy
Hotel is cose to the train station No warm water in the shower
Easy to find, next to rail station. Quiet, no sound of trains. Restaurant closed at weekends. Only 10 car park spaces.
Location, room size, welcoming lobby with childrens play area. Limited breakfast offering.
Convenient for the town centre and the racing track No
kettle didnt work
Hotel was very clean, staff professional, reasonable position for an evening walk into the centre of Le Mans. Map provided for a walk into town. Le Mans is totally 'dug up' at present due to the installation of the tram system, this made the approach to the hotel difficult and I think if you were there for more than an overnight stay you would have been disappointed with the level of disruption to the city. Hotel staff did not suggest visit to old town which is a must!!
It is just besides a le mans train station. Thanks for air conditionar, I did not need to recoginizie it during my stay. In the morning and also at the night, sometimes hot water was not available, I can not imagine that it happens for recent equipped hotel. I would not stay this hotel without improvement of this issue, even location and others are good.
Very modern, stylish hotel and v. comfortable rooms.Excellent food in restaurant.Member of staff who handled check-in also served in restaurant and was very friendly and chatty, making our stay v. enjoyable.Great location, near motorway, on edge of Le Mans circuit. No complaints.
Unusual design but very modern and comfortable. Restaurant food very good and good value for money. Conveniently located for the motorway and right opposite shops and supermarket. We'd stay there again when we're next in the area.
Clean modern hotel. Good for overnight stop Traffic noise
Terrific design of hotel and rooms.
unusual but excelent hotel you can not miss it from the road .
The location of the hotel was great, and the general cleanliness and presentation of the hotel was good. Lack of chioce on TV channels
Nice clean room, good value breakfast
The hotel and room was clean tidy and well heated. The Staff at Breakfast were courteous and quick to serve.
good price with good location. breakfast start too late
Positive sides: excellent location - walking distance from the train station and centre, as well as from my friends. In less than 2 minutes there is a post office, a pharmacy, a retail shop and the tram's station. Located on a quiet street in a quiet neighbourhood. There was a free cable internet, the room was clean. For 2 euros per day you can have illimited calls to French landlines. You can breakfast from 7 to 11:30am and if you get up earlier, breakfast can be served even before 7am. Very flexible check in and out. Hotel parking. Lift. More people during the weekend, than the weekdays. Nice hotel staff. I was occupying chamber 10, the main room is very nice, big, bright, with big windows and nice bed, I like it. When getting up in the mornings it was a little colder than what I would prefer. The 2nd negative side is since room 10 is for up to 4 people and we where 3, in order to get to the bathroom the people from one of the rooms needed to enter into the another to get access to the toilet, and this is something I didn't like especially at night. The 3rd negative side is that there was more water on the floor in the bathroom after taking a shower than expected. The 4th negative side is the location of the lan in the room (which gives you access to the internet). It should be close to the bureau, and there should be one in each room. I like cabled internet, but when I can't use it on a desk - not good. 5Th - 2nd room with sofa-bed.
Really helpful lady on the desk, made our trip with info on trams & medieval city.
Quite centrally located, quiet hotel, good family accommodation with 2 separate rooms in the family room. All in all a very pleasant stay. Breakfast a little pricey
The hotel owner was very enthusiastic and helpful re Le Mans. The location is great with a tram stop nearby. I would stay again.
Good welcome, nice room, comfortable beds, easy to find and depart.
Nice hotel, warm staff, clean and free internet in the rooms.
lovely hotel. I had booked a room with 2 single beds as I was travelling with my brother. The room allocated was a double room. After much insistence the lady on duty in reception sorted out the problem for which I was grateful but this mistake should not have been made
Very friendly staff, has obviously been upgraded, good modern feel. Right in the heart of city easy to get around. Excellent parking facilities.
The room was comfortable The breakfast was not very good, the bacon and sausage were so hard it was impossible to eat them.
excellent hotel, previously an insurance companies headquarters, with many splendid features.
The hotel is within walking distance of every thing and has good parking.We loved the interior of the hotel and the local people are great fun,this is a great Town to walk around. No
Proximity to the center. Size of the room. Possibility to use a garage place. Pitty you cannot open the windows in the room
very central, although on a one way street so getting to the car park was tricky no tea & coffee facilities in the room
Easy access from the station; centrally located; ideal stop over if travelling on to other destinations Having to order in meals;
Clean room Everything closed on Sunday, including room service!
The staff were very helpful and friendly. They advised us of a couple of very good restaurants inside the medieval walled city.
location and parking were excellent no pool of leisure facilties.
Good value for money rooms, with plenty of hot water
funcional and clean, used as a stopover between south and north france as travelling with small child and it did the job fine.
Reasonably quiet for a location near a main road. It was terribly difficult to find, possibly because there is another Mercure in Le Mans. The personnel there could not tell us the way to our Mercure.
The response from the staff and their conduct. The room, bar and meal costs were heavy for the level of hotel. The level of cleanliness in the lounge area (I am alergic to dust'.
Staying with 3 dogs meant a ground floor room was essential-we got one!! There was a nice strip of grass outside to walk the dogs, the room was quiet, well away from road noise. The meals we had at the hotel were excellent and staff very friendly.
the beds were very uncomfortable. It was like sleeping on the floor. Otherwise great location for traveling through the countryside.
Internet for one hour free. The internet could be for each day one hour free.
All the staff were courtious and top class !!!!!!!! No coffee in room !! thats all
beer was not cold
breakfast was great, good selection.. bread was delicious.
Very clean, clean bathroom, good parking, very friendly (english speaking) staff. 24h reception. However Business/conference type hotel. WIFI. Only good value for the massively reduced fee we paid. If original price applied it is a much overpriced. Too expensive breakfast, too. Must have a car as it is in nowhere land.
Quiet location, helpful staff with good English. Good facilities just off the motorway but far enough to not get the noise. Excellent stopping off point on our way south.
Location Food was over priced
Nice location for the MotoGP at Le Mans. A smooth 15 min ride away. Staff was incompetent, except one receptionist. For the rate we would expect a more professional staff and cleaner rooms.
it was good
Helpfulness of the receptionist, wireless internet, breakfast facilities small beds, small bathroom
Location was good. Secure parking excellent though limited spaces so check in advance if important. Very basic hotel reminiscent of student hall of residence. Washroom was tiny and was in need of maintenance. Room was dim. No English tv channels. Sound insulation poor; also Staff could care more.
Excellent location and unbeatable value for your money. Such a good price.
At my arrival it turned out there was a mistake in my booking: the hotel got the wrong date: I was booked one day earlier!!! So the charge for the room was already withdrawn from my credit card as a no-show...But the receptionist was very understanding and ended up not to charge the day of my no-show but to change the date of arrival!!! I was pleasantly surprised: not only about the euro's I saved (this hotel is not very expensive) but much more about the positive attitude of the receptionist! Chapeau!!! (Later it turned out that the mistake in my booking was with Booking.com: it is possible that a different date is booked than the one on your confirmation-email!!!)
Clean & Tidy None
Actually nothing, I liked that the elevator rises immediately to the floor. It was very cold, since cold air is turned on until 22:00 and on the street winter. But when it shut down at 22:00 a smell of cigarettes and can not sleep. This hotel is more a 2 star pulls, but not by 3.
good location,near old town and restaurants sometimes difficult to park as we have high vehicle
The shower worked well with good pressure and plenty of hot water. The room was small and very plain. Lots of hard surfaces for noise to bounce off and the door closers need to be adjusted to prevent slamming.
Evening meal good value and excellant service.Super location for city. parking is not very good on site
friendly staff N/A
Brilliant location in centre of town. Not so much shabby chic as plain shabby. Hotel in terminal decline since turn of the last century. A makeover long overdue. Not very good value for money.
Good location near restraunts
Only stayed 1 night, had a nice drink in the bar and a great meal in the Hotel restaurant. All staff encountered where very helpful and freindly.
The location was great, just in town, but not too noisy. Great parking right out the front too. This is no longer a 4 Star hotel. It's decor, service, standard of fittings and facilities was not of 4 star quality. The restaurant and bar were both closed and we couldn't even get coffee in the morning. The room was tatty and outdated and fixtures and fittings were old and some broken. Poor directions and no hotel website meant it took us ages to find it.
Everyone very friendly and hospitable, would like room 115 again next year for time of 24 hr moto, at a discount rate for constant use Lack of a full time Chef, be nice to have more bar snacks on hand, english breakfast, sandwiches
staff were helpful, and the food was excellent
Friendly helpful staff. A good restaurant for dinner and continental breakfast.
Very decent hotel. Very pleasant staff. Nice surroundings.
Friendly staff and good food
Friendly staff, good atmosphere and food
Excellent value and made a pleasant change from our usual Campanile overnight stops.
The beds were too narrow and hard.
friendly, helpful staff
nice friendly place, good location to the Le Mans circuit in a lovely part of France rooms are just quite not large enough, if you were there for more then a week-end break. lack of hanging space for cloths
Very good restaurant and friendly staff.
convenience of shower toilet in room we have major problems using the self check in and had to get porter up at 4 in the morning to let us in as the key pad at the door wasn't functioning properly very stresful with children at 3 - 4am in the morning.
Easy to find, good (but small) shower, healthy (if basic) breakfast selection, close transport into city and great value for money. Perfectly functional.
Very helpful staff. Good value Could use an extra chair & pillows
price. Excellent value we were unable to get in through the automatic reception after hours as it would not except english crdit cards, this was frustrating as we were all tired.
no shower towel offered, or when asked for was declined!
Easy to find, breakfast ok Linen was not clean
Good locatiom for access to shops and restuarants Room had a shower that could not be used effectively,.Non-smoling room smelt of snoke. Lack of sufficient pillows for comfortable sleeping.
It was cheap, cheerful and only minute away from the tram to town. The en-suite bathroom was very small. My boyfriend could not shower as there was not enough space in it.
low price , good breakfast. sink drain plugged up. it would drain slowly. also credit card gadget took 20 tries before we could get in front door.
Staff is helpless when it comes to problem solution. We have tried to use cola machine that was broken and had to spend another money to show it is not working. Result was fantastic - no returns of 4EUR late night, wait until 7AM to meet manager :)
Very cheap, paid 29 Euros. Hotel has just been renovated. Clean and fresh rooms. Hotel was quiet. Shared toilets and showers. I don't mind sharing at this price but it;s still a nuisance to have to leave the room in the middle of the night.
Central location No complaints
Fairly disappointed, bed was poor and uncomfortable, would not recommend this hotel to anyone.
Charming and helpful receptionist/manager. Small smelly room with a tiny bathroom and filthy shower. €140 a night for 2 of the nights because of a Le Mans event instead of €40, which is what it's worth.
Convenient for onward journey
have been given the key for the room and when i opned the door the room was very dity and the bed undone and the key didn't work in three occation until when the chamber mad opened the the door for me iam not happy at all more training for the staff and how to put the customers first if you what the business to do well in the future
Good parking. not noisy. Not english speaking in the reseption, no free wifi, could not come in on the hotel at nigth by the code given.
Well placed for a stop over We find the restaurant is the best Campanile restaurant we know. but it wasn't open on the Sunday we were there !!! I asked particularly for a ground floor room (because we are older) but we got a third floor room, and the hotel only had six guests. I found this rather strange
I only had an overnight stay. The room was very clean and had everything I needed including tv and tea/coffee making facilities. I had previously stayed at the Campanile hotel in Bayeaux and that was one of the reasons I chose Campanile again
No english language station on the tv
Nice Restaurant, Bar and Terrace, let down by very poor basic rooms. Stayed in Pamplona< Spain the following night same price but far superior room and hotel No english channel tv
In need of air conditioning
We think the restaurant at Campanile Le Mans Centre is the best Campanile restaurant we 've yet found Third floor up, with not very negotiable stairways
Typical Campanile, if you've seen 1 you've seen them all. 10 minute drive into centre car parks. Location was fine everything else was the typical mediocrity that is Campanile. Some style to the room would be good but just the usual bare Campanile room. Some attempt to make the Guest feel special would be nice but this doesn't exist with this chain and we knew that when we booked so can't complain.
Cheap, easy to access, restaurant on site Small, cramped, very basic room
The hotel was close enought to the City Centre for ease of driving and City Centre parking was easy to find. Very quiet in the evening for a good nights rest. Perfect if you have children as the grounds of the hotel are large and custom planned for young children with swings and plenty of play areas. The rooms are very modern in decor and clean. The breakfast room looked great as did the layout of the food although we did not stay for breakfast but wish we had. My only concern was that the windows on the first floor were floor level and a child could easily fall out if un supervised. Perhaps the hotel could put safety bars across to prevent any such accidents from happening.
A quiet place, a little out of town, but very easy to use bus and/or tram.Relaxing and quiet, a garden to sit in and read and relax. Breakfast good but basic, no reason to go hungry. host great value, east to talk to, his English we excellent. Nothing really.
The staff were very accomodating and very friendly. The room was modern and very clean. a very good service at a very reasonable price.Thank you for making our over night stop very pleasant.Will be back again.
Quiet garden situation within a walk of le mans centre
No tea or coffee in the room
Clean, quiet and comfortable, beautiful garden, very helpful staff. Room probably due for slight refurbishment, wardrobe doors didn't quite close properly.
It was easy to find for a one night stay Hotel was pretty poor. We walked on the wood flooring and it felt like the panels were going to snap, they were all bendy. Hotel decorated and kitted out very cheaply. Double bed was extremely small and we aren't big people. The bed was very uncomfortable. We had been in the car for 12 hours so to be honest we just had an early night so didn't really see how good the location was although the hotel was easy to find. Wouldn';t recommend this hotel for no more than a sleep over on a long journey.
The staff were among the most friendly and effecient I have seen in France. The self service breakfast is also to be commended with a good choice of food excelling in both quality and quantity. Evening meals were not available in the hotel.
The shower was new and the bed was comfortable. The room was basic and unwelcoming - there were no pictures, no easy chair, no bedside tables, hard stools to sit at the small table, no rugs on the wooden floor and only blinds at the window. The walls were painted orange, brown and cream with orange and brown wardrobes. We would not classify this as two-star.
How friendly were the staff
The proprietor went out of his way to make our stay a good one, satying late up to welcome us and provide us with a much needed snack. No A/C in the second room, which made sleeping uncomfortable for our sons.
We received an a very warm welcome. Our room was immaculate and the evening meal based on Alsacian cuisine was a really good experience.
Room was of a good size, very clean and had plenty of storage space as well as an en -suite roomy shower room.Buffet breakfast was superb with plenty of choice.Proprietor and all his staff were very friendly and extremely helpful, nothing was too much trouble.Le Lude is a good location to tour from being within easy reach of Le Mans,Tours and the Loire valley chateaux. The Loir valley was quieter with I would say pleasanter scenery. I would have no hesitation in visiting this Hotel again.
Attention to detail, friendliness of owners, decor, food. location, terraced gardfen, in fact we were completely happy with this hotel and would recommend to our friends.
Good location for access to Le Mans. Very helpful staff. Good value for money
Room finished to high standard, showers superb, restaurant menu wonderful, service & staff friendliness excellent 3 visits and nothing to criticise
Traditional friendly small French hotel in centre of town recently restored with new en suite and sanitary fittings and new bedroom furniture. Sattelite TV actually worked - a first for France! We did not dine at hotel as staying with family. Parking was a bit difficult - parking in street made worse by special market during our stay, but we did not mind walking a couple of roads to park.
the room was spacious with beds/matraces of very high quality. the shower is efficient and in perfect state (a rare state in hotels in France of this category) the dining fascilities in the enclosed terrace/courtyard are are very agreeable during hot days. the food is interesting, regional "a l'alsacienne" and served in rather large portions. not expensive and good value for money.