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We liked the location very much. We could also use the fridge and picnic on the terrace. The breakfast was not so good, but very expensive. The staff apparently wasn't up to the mark, the coffee and croissants were sub-standard.
Dramatic clifftop location. Friendly welcome.
Absolutely fantastic view! Listening to the sound of the sea below all night. great soft towels and comfortable beds Expensive plain breakfast
It's a basic, but very clean and comfortable, hotel. It's under new management and they are obviously planning to upgrade it. Lovely view from the terrace. Good location on French/Spanish border. Staff are very helpful and made us feel truly welcome. We'd certainly use it again. Parking can be a problem. There is a free public car park 50 metres away but it gets full very quickly.
Fabulous location ... the terrace for breakfast is a must!
The staff were welcoming. The views were tremendous. Never again. Run down, TV did not work. WC did not flush unless top of cistern was removed. Dripped noisily all night. Room immediately below terrace and every chair movement and footstep could be heard. No alcohol licence. Breakfast did not begin until 0830
The room was very basic and run down. It had a cold feeling. The hairdrier was broken. The vieuw was barely none. We had expected something completely diffrent, from what we saw on the website. The price was way too high, no value for money.
The bedding and towels were changed every day and our room had a superb view of the sea. Their breakfast room/restaurant had panoramic views of the sea. Hotel needed upgrading. For example, tiles were missing from the swimming pool and grouting was dirty in our bathroom. No air conditioning in our room during a very hot time of year. We slept with the window open but as we were directly above the only road in or out of the area it was quite noisy. Hotel had a steep hill or 125 steps down to the beach and town, which website does not mention.
It is well situated just outside of town with beautiful vistas. Nice to have a spa at the hotel. The hours at the spa were very limited. Closed between noon - 2 PM and after 7 PM. The room is pretty basic.
Very relaxing and quite place The staff at the restaurant were not very friendly
The outdoor salt water pool was superb, all the other facilities were good too, if you wanted treatments and were prepared topay then they were all their. The food in the restaurant not brilliant,and wines very overpriced but typical of a hotel in France of that standard
facilities but I wanted a appartment and I got a hotel room. Timetibles too narrow for swimming pol and poor breakfast
Wonderful view over Banyuls and the sea. Very comfortable. Reception staff helpful. Parking good. Limited menu during the week - one night everything we ordered was unavailable. Attendant shut swimming pool early - very offhand.
Beautiful location, very helpful staff, clean rooms with balcony overlooking the sea, excellent buffet breakfast and good leisure facilities.
excellent food,helpful staff, verygood leisure facilities-thalassotherapy. rooms slightly spartan
I enjoyed the use of the pools, however it would be more convenient if they opened earlier to allow a decent swim before breakfast was over. The bar was never open!! We could not understand why there was a 'shut-down' of the bar facilities between 2pm and 6.30pm and also why the bar was closed at 9pm when we returned from the town??!! It was not even possible to get a bottle of water! The rooms could do with modernising as the hotel is selling itself as a relaxing luxury resort and to be honest it would not take much more effort to make it so. The basics are there it could be awesome!!!
Rooms lovely, with balconies overlooking sea. Staff friendly. no
locationand friendliness of staff beds could be more comfortable
The hotel is owned by a local family. Very kind people. The quality of the building and its rooms is very poor. For example when the wind blows outside, the bathroom door won't close properly..
Like a youth hostel, no comfort, absolutely basic - at least clean on the first view
View was very nice. Staff spoke minimal English, free parking was advertised but in fact we had to pay to park.
Restaurant is amazing!!! Would be good to have more towels and more shower gel.
Confortable room with sea view
position on beach. standard of food. pleasant staff. endless dull corridors
Banyuls sur mer is an extremely small village. However, this hotel is actually not located in the village. It is actually located on the other side of a rather imposing cliff. For some guests, this would be a huge problem since it makes it quite difficult to get to the town without a car. However, the location is also part of the hotel's charm. The hotel is situated on a small beach. And, there are very few people who use it in the off-season. It is also located next to a small bakery, which has tremendous pastries. When you book through Kayak, hotels apparently receive an email or fax with your payment details. Without telling you, this hotel then manually runs a hold against your credit card prior to your arrival. The problem with this approach is that American credit card companies now issue chip cards. And, they suspect fraud when the chip card is not inserted during the payment process. The consequence is that your credit card is then turned off when hotels employ these kind of holds. That is what happened to me. And, it completely ruined my one-day stay in Banyuls - as my credit card was not reactivated until two hours after my departure. To make matters worse, the hotel management did not respond to my follow-up email explaining what happened and recommending that they change their check-in procedures so that it doesn't happen to future Kayak guests.
Kindness of people and splendid location.
Friendly staff, excellent food and within easy walk of town centre. Super location beside the beach Decoration a bit tired and some minor repairs need to be done
Charming, helpful staff Hotel needs a facelift, but then again, it wouldn't be so inexpensive
Once I changed rooms, nice view of the sea, sound of waves on the beach. Great restaurant 'La Littorine' but too expensive for every day, and very limited menu. Avoid the "garden rooms" (which I had originally booked) - especially if you are claustraphobic - no views because no windows! Banale "international" breakfast, with coffee from a push button machine! It's a 15 minute+ walk into the town of Banyuls-sur-Mer.
Location The receptionist's lack of profissionalism. French was the only language the receptionist speaks
The reataurant was really superb. In fact I have just written a letter to them praising their hotel and I have never done this before.