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Dining Room Room was not cleaned after first night. Had to go to reception to get a change of towels
The room was very big. Only one computer could be connected to the Ethernet network, so we had to bring our own Wifi router to connect 2 computers. Also, there were very few electricity sockets, which, however, was easily remedied by using an extension chord from the huge pile they have at the reception. Seems like we were not the only guests needing to plug in several plugs.
Both the bathroom and bedroom were new, and of a good standard. Both rooms were very light and quite large. A covenient location for the centre of the city. The restaurant especially dinner was of a poor standard with the cooked vegetables being completely cold. The service could be more customer friendly.
an upgrade to a suite
The staff were most helpful, spoke English, great choice of breakfast. Standard of cleanliness second to none. I have stayed there 3 times and I will certainly return. Nothing
Clean, good food, smoking rooms available No tea, coffee facilities in room
Room & breakfast
Nice accomodation, modern hotel, good price, walking distance to Stare Miasto and shopping No a/c so could get hot in the room, loud noises from outside starting around 6 in the morning
We have been expecting some extra bed for our child, but what we've got was more like two rooms apartment, with TV in each room, possibility to boil water (option very useful for baby food preparation). City center was also at very short distance and the place was quiet. Car parking by the hotel is paid. Nothing special in that, but you still must consider having small extra expense.
Hotel staff and restaurant.
Brand new hotel, good breakfast, friendly staff.
Very helpful friendly staff - an excellent location across the road from the old town - good restaurant in the hotel
Large room, beautiful interiors everywhere in the hotel, very friendly staff and excellent food at the hotel restaurant. Also the breakfast was among the best we've had. Good location, also for those who are traveling with pets.
very clean, comfortable and quiet room, close to the centre
The rooms were beautifully decorated and the staff exstremely helpful. Dinner was very good in terms of quality. Very convenient for the old town of Olsztyn The fact that there was no air conditioning anywhere in the hotel. Given that the daily temperature was 34 and night time 28, it made the stay somehwat uncomfortable. The hotel did provide a fan at our request
Brand new hotel, good location, friendly englishspeaking staff. Very clean everywhere. Good value for money. Guarded parking.Would Not really, but a safe in the room would be nice.
Very nice hotel for the price. Helpful and polite personnel. Breakfast was good. There was also free parking places, extra of the private parking area. Location is very near to Olsztyn center. :)
A beautiful brand new hotel. I was told to be the first customer. It’s quite a big hotel with nice rooms and a luxurious atmosphere. Breakfast was complete and very good. The hotel is close to the city center.
Location, location, location. Taxis as well as public transportation within a short walk. Very clean and friendly hotel. Very good continental breakfast. The hotel lacks facilities such as a gym but parks are nearby for the outdoorsy types. TV in the room gave us some trouble and could be updated in both size and set up/hook up.
Very nice hotel, good facilities, nice pool and spa. Good price / value ratio. No king size beds (only twins).
The big indoor-pool was great! Breakfast was also really good and offered a large choice. Nice location next to a lake, possibilities to make a boat trip or to play beach-volleyball. There were no curtains or blinds on our bathroom window, so everybody could see perfectly in. We told the reception about it, but they could not help us. They offered another room, but one without air conditioning, so we refused that. Some of the lockers in the pool area were broken and could not be used. Parking is not included in the price.
Location on the beautiful lake and its quite surrounding. Also a large selection of tasty dishes served. In present hot summer it lacked air conditioning in the rooms.
nice entrance. The food was ok. when reception is on the phone and you want to pay your room, you have to wait very very long! 2. The corridor from the rooms to the restaurant. Bad quality. When groups are having breakfast, it is very noisy in the restaurant because they mix individuals with groups. Not attractive!
Nice room... Nice pool... Nice area... N/a
Excellent food and drink, friendly service, good facitlities. Breaksfast was superb - except for the jam, which tasted industrial and was packed in plastic (not what you would expect at a hotel of this caliber). The foremost drawback for a hotel of this quality was the absence of a lift and then no porters to help with luggage up two flights of stairs (one or the other is necessary - preferably the lift). More attention needed to the nearly idyllic lakeside beach - drainage pipes shold be covered - with a wooden quay, say. More sand should be added and kept really clean.
The peacefulness of the surroundings, the possibility to rent boats and other gear for use on the lake, the multitude of attractions including the possibility to rent bikes, engage in various water activities, play pool, swim... The surrounding area is extremely beautiful. The tables and chairs placed at the lake were covered in cobwebs. It would have been nice if someone from the staff cleaned these from time to time. There was a wedding taking place during the weekend of our stay. It would have been preferable if we were informed about this earlier on (for example when booking the hotel) as some facilities were unavailable to regular guests.
the view, the pool the price is only good off-season
the stuff is friendly and nice too for away from central
Price is too high for this hotel.
Very good hotel
location and attetude towards dogs
Location-close to road to Warsaw. Air conditioning in rooms
The provision of secure and convenient car parking and the excellent dinner menu in the restaurant. No.
Quiet beautiful place and wonderful lake for swimming. Puffet breakfast was good. No air-condtioning.
Very comfortable quiet hotel with a good breakfast and big car park. The large garden leads down to a lake with a swimming area.
Quiet hotel, in old-style building, good value for such money.
Beautiful building and interior. Very clean. Super restaurant, we had a dinner on gourmet level. Everything was fine.
Nice room, big, and the building was beautiful. As mentioned in other reviews, the hotel seems to be a favourite location for wedding (anniversary) parties, so it was very noisy. The noise ended at midnight so it wasn't robbing me of too much sleep, but it would be nice if other hotel guests could be taken into consideration. Otherwise OK.
Very good breakfast!
A nice villa with the garden, unusual dining room.
Very helpful staff´-activities trains etc-spotlessly clean-first class restaurant at lakeside neaby breakfast needs to be better
good location, on one side of hotel should be quite good view from the windows poor breakfast and not very waitress
Guarded car parking, free internet access, clean and cozy rooms provided a pleasant rest after a long journey. Price was fantastic! Breakfast is very poor, it is just better then nothing. Hotel is located on the outskirts of the town in the industrial area, so it may be difficult to get there if you are on foot or using public transport.
staff were helpful, excellent restaurant
Good value or money Cockroaches
Free Internet. Quiet. This hotel is a complete joke, probably an old student dormitory that has been refurbished. Although not far from the old center, the walk through the seedy area is not at all pleasant. The smell inside is stale and typical of a low-end establishment. The staff are on the rude side and do not even have a city map to give out. The beds looked like the two parts of a sofa bed separated, with not even a mattress pad on top, and the blankets weighed a ton. The bathroom pretends to be fancy, but in a rather tacky way, and there is not a single hook for your robe or a shelf for toiletries. Parking is not free, and in general the hotel is much too expensive for what it is. Typical Polish amateurs in the "best" of Soviet tradition.
The breakfast was good, the rooms were cleaned every day. They could not speak English.. in a hotel like that, they should! We booked for 2x2p, but our friend decided on the last moment to join us.He asked the receptionist for an extra bed and she said that it wasn't a problem and it would be 160 zlotych (2 nights). At the end of the staying, it was another receptioniste and she demanded 278 zlotych for his staying. That's incorrect! The location was realy weird, in the middle of poor buildings. None of us had a view over the river, only on other poor buildings.
quiet staff cant understand english, elevator stucked, too far by walking to centre, resturant issue
I liked the hotel; its a very good value; the staff is friendly; and mostly you get everything what do you expect in that place.
Well located, clean hotel. Very helpful and friendly service staff, good breakfast included. Quiet, off street parking. Nothing special, but it was a good base for seeing Olsztyn. Thank you.
its clean too far from city by walking
The location, parking Breakfast, room