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Friendly and helpful staff is the main feature. The dining experience was good and staff very helpful at making sure you got what you wished for despite having no Italian. Seems to manage right degree of formality in the dining room yet it was relaxing with good food reasonably priced and seemed to be very child friendly. No TV with English in rooms - however had free (fast) WIFI in bedroom.
Restaurant had great food and was well priced. Bar and lounge area was comfortable and all the food and drinks were fairly priced. The staff was very friendly and helpful. Breakfast was great. There was a large selection of food. You can order eggs or omeletes at no extra charge I could not get the wireless internet to work with my computer.
Great staff All good
with going out of season it was very quiet, just what we were looking for no
everything! it was a dream! no
Clean and warm rooms. Good value for money. Staff was great
Bathroom is very comfortable
Lovely and friendly hotel in the fantastic little mountain village of Borno. Our room felt quite luxurious at the price and the atmosphere is quite charming. Good restaurant.
nice hotel. poor breakfast
Everything was perfect. Staffs were friendly and helpful. When my son and wife were ill, they were very kind. Breakfast was nice, and Restaurant was excellent. The room was clean and comfortable. It is the best hotel that I have ever stayed in, and good value for price absolutely. We stayed for 5days. We could go to ski only for 2 days since it was raining, but we enjoyed staying at Borno for all 5 days.
The hotel appears to be newly built, and the rooms and interior ot the hotel are lovely, even if the colours in some bathrooms are a bit bold. The staff are friendly and spoke good English. This was the most expensive hotel stayed at in Italy, but was not the best value for money by any means. The breakfasts are tasty, but the selection not as good as some hotels; for example, only one type of cereal is available to choose from. Evening meals are essentially a fine dining experience and correspondingly very expensive (especially for Italy) for not a lot of food, even if overall the courses were delicious.
The rooms were fantastic and the staff excellent, I would highly reccommend anyone to stay there.
Impressed with the hotel and staff but personally find modern hotels a little souless and was expecting something a little more traditonal. Would recommend this hotel and will stay there again if in the area
Very personable and friendly Hotel, this was during the off peak season so not fully functioning menu wise etc but more than adequate.
The staffs in the hotel are very kind and helpful. The room is clean. The spa close at 7pm, which is early for us and its facility is less numbers.