Very polite staff, value for money, nice location opposite park and near the river. Asked to changed rooms 3 times before finding satisfactory room - due to broken air conditioning, broken tap, window locks faulty, curtain rail fell off wall etc. Hotel seems run down.
It was central and easy to access. We were only staying one night so it was a flying visit. The staff were helpful and friendly. There was, paided for, parking but its a tight squeeze! The room smelt of smoke and as the room was at the front of the hotel the traffic was audible, although not enough to keep us awake. Breakfast was small and was the only time the staff were not overly helpful
Friendly staff. Modern. Clean. There were no tea/coffee making facilities in the room.
reception and lounge area staff all very helpful, esp Maria for breakfast who remembered my first order and made it every day without me even asking, and the blonde waitress at night. Food and drink very reasonably priced. Lovely location, park across the road and train station 10 mins walk away, bus 15 mins. Excellent supermarkets 5 mins away (turn right at the front door).
Staff were very helpful, spacious clean room and location in relation to city centre very good. Parking is in a secure garage a couple of streets away and you can come and go as you please during your stay. Our hotel faced the gardens - lovely view.
I would use it again Reception staff were very good
Lovely hotel with a good location. You couldn't get better for the price.
Vey friendly staff, who speaks good English and was very helpful with advising interesting places to visit. Very close to the city centre of Murcia (5 min walk) and all the city attractions.
The staff were fantastic - we´d had a really difficult journey and they were super accommodating. The price - for all that and 35 euros, couldn´t go wrong. Carpark. States it has private parking which it does, but there´s not way as hard as I tried that we could get the X5 in there. That said the staff reimbursed us the cost of the space and eventually we managed to find a space directly outside the hotel.
Kindness of administrators (people at front desk); internet connection; room - tiny, but with taste; the view - (Floridablanca) park.
close to shops Hard to park outside the hotel on first arrival. The hotel could do with redecoration.
We arrived on a public holiday and the hotel was very quiet. Reception staff were most helpful. The room was clean and well appointed. The location of the hotel is such that it is only minutes walk from the historic centre of Murcia and from a wide selection of places to eat. As with many city centre hotels in Spain, the car park is a nightmare with limited space and many obstructions. A public car park is nearby and would have been a better option. Our room on the first floor overlooked the square at the rear of the hotel and it was not possible to obscure the windows to stop being overlooked. The curtains were heavy and almost blacked out the room.
The staff were very friendly, helpful and obliging Although touted as being a 4*, this was probably awarded some years ago - the rooms could do with a 'refresh'.
the service, the cost the bathroom was a bit tight, the elevators quite ugly and I don´t think it deserves to be a 4 star (although the deal I got was great)
nice building, very central and good breakfast slightly tired paintwork
good location parking difficult
pleasant hotel clean,friendly staff very difficult to find,extremely difficult parking,also very difficult to find entrance to parking
Location and staff friendliness. Pillows were rather flat and uncomfortable.
Visiting the sights of the city of Murcia Nothing really.
Central, good restaurants very close, very efficient desk and parking service room small, but no problem for short stay
Hotel was clean and modern Pool was closed
The room was very nice and big
Desing and confort in the hotel. Also late checkout available till 2 pm without extra cost.
The hotel was very close to the tram line which brought you into the city centre. Staff were very friendly. Air conditioning in the bedroom didn't work very well despite turning it down to the coolest point.
clean,very friendly staff building works in the area
clean comfortable rooms, free mini bar and acessories in bathroom price of breakfast and bar
It was perfect for a few days. My GPS couldn't find it.
Perfectly clean, quiet, mini bar with no charge!!! Room service 24 hours is not available - at 7 a.m. on the week-end there is not breakfast time yet but you can not order coffee in the room!
I have stayed at this hotell several times, I think the hotel and the staff are excellent and I look forward to my next visit!
very comfortable nothing
Good rapport of quality/price plus the possibility of free use of gym and pool in a facility closeby the hotel. Evrything was meeting my expectation.
The staff were friendly and approachabe and treid to help us giving advice about where to go and how to get there. The dinner was enjoyable and reasonaby priced. They advertised a gym and swimming pool but this was outside the hotel and we had to pay 2 Euros. There was no sauna. The breakfast was poor with ony toast at the week-end and melon and pineapple
Nice view from the 7th floor but the hotel is a little bit far from the city Murcia.
The hotel is clean and modern free of noise and has comfortable accomodations.
Modern and clean rooms, brand new hotel as of June 2009. Still some work being carried out in some parts of the hotel. Surprinsigly breakfast was not included as was specified at the time of booking (additional 11,70€), and fitness/pool facilities are also not included and cost an additional 2€ fee each time.
Just stopped by travelling to Costa del Sol
Location Room smelt of cigarrette smoke and bathroom was small, not easy to use the toilet paper due to where situtated.
Comfortable, clean, quiet room. We were allowed to leave our car in the car park for 4 hours after check out. Parking charge is double that charged by the Murcia Hotel Nelva
We have stayed at this hotel many times. On this occasion we noticed a big change. Staff have lost their smile and gave the impression that the bosses have lost interest & ignore feedback. Also charging €10.50 for a slow 256Kbps ADSL line is a rip off. Next time we will stay at the Nelva - not quite so "centrico" but better rooms, better beds, better bathrooms, better service, same price, free WiFi, cheaper parking.
The staff was very friendly and always willing to help with suggestions and directions. I would have like to have a coffee pot in the room and to be able to use the 30 minutes WiFi in the room, rather than in the lobby.
the room was cosy and clean there was no basic service like a tothbrush, toothpaste, lotions or anything, which you can usually find in 4 star hotels.
Modern clean room with ample toileteries, towels etc. The flat screen tv lent to the modern theme of the room. It was great to have a real double bed not two single beds together.
Restaurant meal and staff were wonderful. Reception staff were friendly and most helpful. Parking costs were very expensive.
the staff was extremely friendly and efficient and the standard of the room was very good for the price
Restaruant food was very poor. Could not follow directions to get to hotel
Simple rate, free wifi, clean room. AC is not working if no one in the room
Clean and good for the price A little difficult to figure out how to access the hotel from the street
As we arrived into Alicante Airport late in the evening and were traveling to Granada we were looking for a hotel near the motorway for easy access. It does seem to be a little outside the the city but it suited our needs perfectly. The staff were pleasant and we were surprised at the comfort of our room. The bed was incredibly large and comfortable!!! Perfect after a long flight and the lateness of our arrival. Overall an excellent hotel for our needs.
Spacious room for being a Campanile. Location is good if you are travelling. Quality of rooms and breakfast ok, but not great. No complaints.
Secure underground parking. Receptionist on arrival was particularly helpful and friendly. Room was very hot as air conditioning didn't work properly + it rattled like there was a loose spanner in it.
We love Murcia. Very clean very beautiful city to visit people nice and overall. 10 Nothing. Like. All
The Staff made every effort to accommodation our lask of Spanish speaking to us in English where possible. A Taxi was called for our very early start which was very much appriceiated. All in all a very nice stay.
Excellent position to explore Murcia city We felt the reception staff were not very friendly
Good location, clean and comfortable. Room had mini fridge which was great.
Convenience for the city The restaurant belonging to the sister hotel across the road had an award for quality. We found it poor and quite expensive for the current climate.
Good location, clean and quiet Charges for car parking
Adequate for a short stay. Good value for money. Claen and compact Easy and inexpensive car parking at hotel, without it parking would have been a nightmare
Nice and cleam room, friendly staff, location. It was not really easy to find.
Reception staff were very helpful at all times, the twin room was cleaned daily & was comfortable.
The Reception staff were friendly and welcoming, and spoke both English and Spanish. The room was well appointed, clean and comfortable. Whilst the Hotel is not central, it is only a few minute's walk into the heart of this cultural city. An excellent location made for a good night's sleep. Whilst the underground carpark is adequate, some of the spaces could do with a little more room, and exiting is tight with a larger car. As far as the room goes, the only thing I would add is tea/ coffee making facilities.
A pleasant, clean hotel, perfect for a short stay in Murcia. Only 10 minute walk from the centre of town. The cleaners were very, very noisy at 9am on Saturday morning. It is necessary to get a taxi to/from the train station (but only costs euro 6).
It was an ideal stop over, basic, clean and within easy walking of city centre.
Main benefit of the hotel was its cost. I was The main benefit of the hotel was the cost. The location meant getting there by car was easier than ones in the historic centre. It was good to have access to a car park but it wasn't easy to get in or out of!
The reception staff were excellent and really friendly and helpful The cleanliness war fairly poor and there was a lot of noise
Good shower. Location is a long walk to city.
Nothing. The air-conditioning unit was very noisy.
Hotel is ok for one night stay. Free parking in de street next to the hotel. Walking distance to the center. Old and bit scruffy rooms.
The price and the fact that all the facilities worked and everything was clean. My room was a little bit too functional - or rather looked too functional.
location,easy to find and free parking available nearby,city centre walkable or short bus ride noisy,due to construction nearby but also could clearly hear other guests coming and going
Hotel is close to city center. You can easily visit historical monuments by walking. Conditions were also good. Rooms were clean. Staff was helpful. The only bad thing was the internet connection. It's not working in the rooms.
Clean, chip, close to the station.
Althought beeing very cheap the price becomes a waste because of the bad-mannered personnel and the uncomfortable and stinking rooms. A pesar del precio economico, la relación calidad-precio es baja, porque el personal de recepción es el peor que he tratado en mis mas de 15 años de viajes por Europa. A pesar de estar en una planta de no fumadores las habitaciones apestaban a tabaco negro. Althought beeing very cheap the price becomes a waste because of the bad-mannered personnel and the uncomfortable and stinking rooms.
Very pleasant, welcoming and comfortable. Double glazing kept traffic noise to a minimum. Highly recommended. A small point but as a regrettably poor Spanish speaker I would wwelcome a review of English language printed material. Directions were not easily understood and this and other hotel information did not reflect the obvious professionalism of the staff.
Internet access and free parking. The first room we were given smelt of cigarette smoke but we were able to change to another room.
Close to all the cities amenities. Good underground car parking facilities.
The hotel restaurant offered excellent regional cuisine, served by attentive wait staff. Hotel concierge services provided excellent recommendations for city sights and arranged for taxi services. The local is convenient to historical landmarks, as well as the university.
Nice room, pleasant staff, good coffee in cafe. Not in the best area of the city. Too much smoking by guests. No matter where you went it smelled of smoke. Not good directions to get to the hotel. We were lost but got a police escort to find it!
The staff were excellent all very polite and helpfull A very noisy hotel at night, we were located too near the restauant and we couldnt sleep. This is not a hotel for children.
Friendly and helpful staff; good facilities, expecially wireless and internet in lobby; good position and very reasonably priced
The location for seeing the old town. The food and service in the cafe and the restaurant were excellent The noise of the traffic. It is not mentioned in the literature that the hotel is on a busy road.
Location was good for accessing the city centre and the staff were very helpful & friendly
Convenient location in a quiet street with friendly helpful staff. Close to local bars and restaurants. Room allocated had one window which opened into a light shaft Access to and parking in hotel garage quite difficult for large car.
The room was nicer than we expected it to be. For a short-term budget stay, everything was just fine. There were no tea or coffee making facilities in the room, and the bar/cafe was not where to get a cup of anything since it was closed in the evening. The staff was always friendly and helpful but only the receptionist had any English.
The room is clean and there is not moquette on the floor. It's locates in a little road, that is a little bit hidden. I had difficulty with the car for finding it.
Friendly and helpful staff, very clean room, reasonably good for city centre, onsite parking, walkable distance to main city centre.
Comfortable room at a very good price. good location for exploring city on foot
Good value for the money
Room was clean The room was too hot and we couldn't adjust the temp
Very good service and set in an ideal location. Near to an excellent restaurant called International.
the hotel was close to other places in the ricote valley
Good location. Modern and comfortable Couldn't get the wi-fi to work
nice room, lovely mountain views, trendy style, helpful staff (organised flowers for my partner and also arranged massage I've asked for) restaurant closed, spa expensive (17 euros...there is a lot bigger and better place just around the corner and well worth a visit)
Excellent room with great facilities, very funky and modern decor. Lovely bathroom with phone by the loo! Highly recommend the restaurant, all the food we had in there was excellent and great value for money. None
Furnishing and fittings of the room: surpasses any 5-star hotel we've stayed at - top class.
This is a very stylish hotel, with easy access and good private parking facilities. The rooms are modern and comfortable, with an excellent bathroom. Our room had a nice terrace with views over the town and hills. The breakfast was rather disappointing - although a breakfast buffet was advertised, it did not appear to be on offer during our stay.
The accommodation was clean, modern and the staff were very friendly The off road parking facility was quite difficult to access and the exit gate confusing
Modern hotel in central location The spa facilities were not as comprehensive as we would have liked and we would have liked more information concerning spa facilities and treatments that were available.
The spa and the staff One the barhrooms were poorley finished there was grout missing around the bath which my wife cut her fingers on and two there was a lot of noise from building work outside our room as we asked for a room with terrce which we were not told about when booking
The hotel is fully renewed, the room was very nice and confortable, nice TV set, complete (and expensive as everywhere else) minibar. Fairly good shower too. The cleaning service is quite noisy, forget about sleeping until 9. Breakfast is rather poor and absolutely not worth the 8 euros it costs.
This hotel was central to where I needed to be. Everything in the room was smart, clean and worked! Despite being in a busy location, it was not noisy. Staff were always accomodating and friendly. My previous experiences of single rooms left a lot to be desired, but not this one. I thought it was excellent. The only thing (and this is very minor indeed) is that my room only had a window looking out into the central shaft, so it was pretty dark all the time and I could never tell what the weather was like.
Ok space might be little small in the room but I really prefer this hotel than many other 4* hotels. Even if "on the street" hotel is quiet for the location. Staff was execellent and i'm sorry for not finding the same guy on reception when leaving as I wanted to thank him for the room he gave us; the window was on the street and gave us the opportunity on 1st of may to have a priviledged view over a local celebration in the church in front of the hotel. Room is very clean and well designed/furbished considering infrastructural limits. Breakfast was very good and also a good choice we'd recommend. We were in a city trip but the hotel is also best for business. Well, yes the big problem is parking and being by car we've lost more than 1+1/2 hour to be lucky enough to find a parking place (in a forbidden area anyway). A towel hang was unsticked but this is suck a minor item compared to the rest that I still keep on suggesting the hotel (unless you're nervous on parking)
Bottled water should be made available at all times.
Comfortable, clean, close to the city center and central bus station. The breakfast was poor - just few pieces of cheese and ham, dried off and shrunk...
We were very pleased with this hotel. The position is very central and the price was reasonable. We shall use again when visiting Murcia.
Good locaton in the middle of the city.
Morning meal was good but felt rushed by staff to leave at 10:00 AM Lack of parking a problem even at check in. Surrounded by old buildings and neighborhood.
It was clean and central The room was on the small side and the breakfast was prettyu limited (shortage of fresh fruit and lacked variety)
excellent helpful staff lack of bar / restaurant service and opening times
I felt comfortable N/A
quality and comfort very helpful at front of desk
Excellent value and extremely well placed for the historical quarter of the city.
Fox was the only english news. Cnn, bbc, EuroNews would all be better
Good location, great breakfast Parking expensive
It was a beautiful hotel with friendly staff and an excellent restaurant. no
Convenience of being able to walk everywhere easily. The breakfast in the room service was a bit confusing! Sat morning none arrived due to nobody picking up our 'order sheet' from our door! Had to say at reception - much better Sun A.M.! Plus, no food served in cafe/bar until 8.30pm - we know Spain eats late! But on this occassion, going to a van morrisson concert for 9pm meant we would have welcomed a decent full service. The reception guy was very good and arranged some basic food - unfortunately, the Pork Baguette eaten by my wife made her very ill during the concert!! It was definitely that as I was ok and had not eaten one! We did say at check out and received 7e off bill!
Excellent location and great value,clean and comfortable room and helpful English speaking staff. Lack of facilities for a 4 star hotel-no gym
Nice and big room.
The Archena massage was superb. Pool facilities excellent. Room very comfortable.
Very relaxing, enjoyed tapas and wine in the Casino cafe/bar Restaurant disappointing and rather overpriced for what we got in the evening. Breakfast good.
convenience to spa facilities
The actual spa facilities are good. Leaving the place a day early felt good. Waitress service was abrupt. Superior room 134 was sparse ,smelly and noisy (located above loading doors). Food very basic . No information in English for the hotel or treatments.If you have to go then only go for the day not an overnight stop
I liked being able to walk to the Balneario and enjoyed and benefited from the swimming pool. The breakfast buffet was excellent for people who enjoy eating healthily with a good selection of fresh and dried fruits. The reception staff were not very welcoming and the rooms, while comfortable enough are somewhat functional.
Location and facilities available Room had no mirror in the bedroom - very irritating!!