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Tea/coffee making facilities in room I wanted to make a reverse charge telephone call from my room but hotel receptionist took half an hour to find out how to do it. Even then he could not connect me to the operator. Eventually I had to make the call from a public phone in Reception
the sex in the shower didn't clean room
The hotel location is close to the highway A16 and is very easy to find. The people at the reception are helpfull and friendly. The price is for what is offered high, but this is the standard for the Netherlands.
close to Antwerpen
ability to work in room in comfort
Friendly staff, good meal service even later in the evening, nice architecture. Not so far away from the Highway, it's OK for a pit stop as well as city tour. Wireless was NOT for free, and it is not so exciting for a so high level hotel.
Sufficient free parking space
A really nice hotel, very friendly staff, good food, an extremely good breakfast buffet, very children friendly, spacy room at a good price The beds could be better
The room was very quiet. No sounds from other rooms, highway or whatever.
In City Center, clean and quiet. Excellent breakfast. Parking garage was a few hundred meters walk.
Cleanliness, situation, breakfast too big pillows
Great location.extensive buffet brekfast. nice to have a tea tray in the good size well appointed room. We would definatly use this hotel again. we have always been satified with Golden Tulip inns and hotels.
Generally I liked the hotel but most of all the warmth of the staff! Since the toilet was in a seperate room, it should have had a hook so you could put a towel for your hands.
Warm welcome at reception
for a modern hotel its just what you would expect. very comfy bed and best hotel breakfast ever! we had a road side room which was very noisy, especially as it was harley day!
Breakfast. Clean and tidy rooms. Quiet City. Coffee shops. Nope
Close to center. Good lay out of the room, for 3 beds.
Great location, nice rooms, reasonably priced and very good breakfast to start your day with. The rooms are missing a mini bar which for a business traveler would be nice to have.
The location was ideal for my meeting. It was also an excellent location to enjoy a nice walk along the paths near the hotel.Overall a good location......large room & very spacious bathroom facilities. Great value!
The children (10 and 9 years old) wanted to swim on Wednesday morning at 8am before we headed home but were not allowed to do so until 11am. Even though I was willing to oversee them they were disappointed not to have a swim before going home
Large very clean room in quiet location, although within yards of motorway network. Good food. My room was in a block some way from reception. No air con and windows could not be opened. Breakfast is expensive.
I had to stay there because it was close to my meeting the next day - I didn't like anything aboout it - an awful roadside motel with rude staff and paperthin walls. The staff provide 0 service - no one to help with luggage, no mini bar just a fridge at reception, no vanity kit in the room, awful sound insulation, the whole floor stank of cigarette smoke. Uncomfortable beds and bedding with a stink of chlorine. The question is why did your site give this "hole" 4 out of 5 circles? That is misinformation! I had to stay there because it was close to my meeting the next day - I didn't like anything aboout it - an awful roadside motel with rude staff and paperthin walls. The staff provide 0 service - no one to help with luggage, no mini bar just a fridge at reception, no vanity kit in the room, awful sound insulation, the whole floor stank of cigarette smoke. Uncomfortable beds and bedding with a stink of chlorine. The question is why did your site give this "hole" 4 out of 5 circles? That is misinformation!
large rooms, peaceful, desk staff helpful and spoke good english
nice spacious room... even though we only had a standard. Big ensuite bathroom with a bath and a shower. swimming pool not open all day... had some strange opening times.
I had a very nice stay in this hotel. Standard rooms are though standard, comfortable, spacious and clean, with large bathroom. Past year I stayed in their so called superior rooms which are magnificent and also very affordable (this time fully booked). Very nice restaurant with a wide range of French- international dishes. Relaxing wellness centre (with sauna & swimming pool). Extensive breakfast buffet (fresh orange juice). Strategically situated just 5 minutes from Tilburg as well as Breda. Friendly staff. Very recomendable! none really
During my stay no WIFI due to problems with hotel provider
It's a nice hotel. Was just one problem. I didn't know that there staying mostly old people to take a rest :). I'm 40 years old and prefer other kind of hotel.
Everything, comfort, quality, helpful staff tea and coffee facilities and good value.
Spaciousness of room Air-conditioned. Good location at main highway. But bathroom is large empty space, could have had separate shower stall, now high-sided bath tub only which is problematic if you are not athletic. Poor ventilation of bathroom. No fridge in room. No ice cube machine. No glasses (flimsy plastic cup only). Advertises to be 4 star hotel but is not. Unattentive and poor service in restaurant and bar. No phone book / yellow pages in room.
the large room and bathroom no special shower, there was shower in the bath instead seperated.
for nine nights, the pillow cases & sheets were not changed.
the room size is wonderful-not at all typical EU style; plus in room air conditioning controls. Restaurant food is quite nice; very nice breakfast buffet as well. I could hear a rooster in the daytime,but it did not bother me in the night. It is right off the A-16 but I did not hear any traffic noise either.
Clean, modern and comfortable. Expected the restaurant to be better. It was ok, but only average.
The hotel is very well organised, friendly staff who know what they are doing. The restaurant serves excellent food.
very large and comfortable room, good breakfast
The decor was beautiful and the evening meal in the restaurant was excellent no
peaceful,comfortable room, friendly staff,lovely breakfast,good facilities
In comparison to other four star hotels, this hotel does not worth it (at least for standard rooms).
Ideallly placed in the centre of Breda for walks into the centre
It was noisy and not well isolated. I could hear the people on the level above me.
The staff was very friendly. We had a warm welkcome and felt 'home' immediately. We had a wonderfull dinner; the breakfast was very nice as well. The room was amazing! There was nothing I did not like during my stay. Only thing I was confused about, was the distance to the city centre. On the booking.com website it says that it's walking distance, but when we looked at the map, it did not seem like that.
Very friendly staff, good breakfast, close to city center
Several visits to Breda but the Mercure has al ways been good.
The hotel is located near the city railway station. This is a very convenient location for those who plan move to nearby towns. Also hotel close to the beautiful city park, which is very attractive for hikers. Hotel rooms have modern design, good furniture. Accommodation in Deluxe Double Room is quite expensive. In addition, the cost does not include breakfast.
Very convenient next to the trainstation and also a very nice hotel.
Very convenient location by railway station. Comfortable room. Quiet. Computer with internet connection for guests not working. 15 Euro for breakfast rather high so I walked to the station and bought a croissant.
Excellent service especially at the reception desk. Breakfast quality also excellent.
Breakfast generous and varied, staff did their best (see below) Noisiest & worst night ever, also for the staff , who responded promptly, re. Next room problem, continued to monitor/ intervene - well done the manager. Large group of children rampaging into the small hours, unsupervised by parents drinking in the bar, were his nightmare too - not hotel's fault but hopefully you will complain to their school/group/parents.
The swimming pool. The heaters were not working. The rooms were cold. No hairdryer.No minibar. The price was 98 euro per room were too much for this.
Friendly Staff N/A
I found the hotel to be clean and reasonable value for the money. I would consider staying there again in the future
Friendly helpful staff, very clean rooms,breakfast included in room price was very substantial, lots of choice, nice restaurant and bar area and pool and sauna great. Would definitely stay again.
Breakfast was very good: there was a bottle of champagne on display so we asked the waitress to open it -- and she did :-)
The staff was very friendly The bed was of very poor quality. The room was way too small for 2 persons
As before staff always helpful and pleasant, breakfast very good and great choice, room clean and comfortable
Pool and restaurant Beds, and room cleaning service
Most of it
The atmosphere,and the late opening hour of the bar.
Comfortable beds, friendly staff, free parking, good heating. Need a car to get to town.
The hotel is large and modern with a capacious restaurant. The staff are friendly and helpful. Evening meals are good value and the draught beer is excellent. The rooms are large and comfortable. There is a free car park with night time security. The location is easily accessible from motorways but quiet. There could have been a bit more choice of cereal at breakfast. I did not find any honey on the breakfast bar.
wifi internet access didn't work on my computer and nobody could fix the problem; wasting my time to look for substitute service in the area; KPN is not a good service provider, try T-Mobile or Swisscom, they do a good job for correct prices
i feeling the comfortable in the room because good bed and very quiet. so i like your hotel. no
Everything was quite good. However the price of the breakfst I found too expensive. € 11,00 !! That is really not attractiv
Clean, Big room. I ordered 2 months in advance. Why did they give me a room on the first floor with a view to the parking area, where the parking area also has view to my room...?
Cleanliness and Breakfast
in relation to French Campanile hotels the food was expensive and of a mediocre standard. Hotel only chosen because of its location as a convenient stop-over.
There is no a refregerator in the room
Close to Efteling, lovely comfortable room & friendly bar/restaurant
restaurant very good. room was a little old in design
The beeches around the hotel NA
The restaurant offers good food. The hotel did not have a free WIFI access. For the price (100 euro/night) you should have free access to the Internet. This was very disappointing.
The room was excellent and the situation was very good We were disappointed wit the restaurant
Good location, friendly staff; good restaurant; very nice, large, quiet room with jacuzzi. Somewhat unattentive staff at breakfast in the morning.
Friendly and very helpful staff. Good food and situated in a wonderful, peaceful location but within easy walking distance to most parts of Breda.
We felt very welcomed by your friendly staff from the minute we arrived. We enjoyed the buffet breakfast included in the room rate. The outside terrace was very relaxing to sit and enjoy a meal and glass of wine in the country atmosphere. We felt that the bathroom was poorly lit over the mirror and that could be improved for better visiblily.
The classic style and beautiful location at the edge of a wonderful forest; the staff is a team of wonderful young and energetic people, friendly and accomodative. The beakfast and restaurant and its service was outstanding! On Saturday 9/25 a noisy party was held in one of the ball rooms until a very late hour; the guests were adviced in advance of this party, but the hotel should have kept the rooms directy above the ball room vacant. This was not done and was in fact a grave error! It is bad business practice not to give up on the revenue of a few rooms above the ball room and to damage the reputation of a classic quiet and respectable hotel. This is not a complaint but a sound business management advice to a potentially lovely hotel!
The staff was extremely friendly and helpful. Being a light sleeper, having a room facing the commuter train station interrupted my sleep.
close to moterway, good value for money they ask if you want smoking room.I book luxary room and smoking rooms do not exist , Only in standard rooms. they should make that clear
Hotel is situated very close to my Office no
Nice Hotel, quite, clean and cheap. Exellent wi-fi connection, easy parking.
It was nice and homely. None
Enough parking places just in front of the hotel door. Secure entrance to the floor with keycard. 10-minute drive to city centre (otherwise 45 minutes on foot as told by the receptionist). The internet connection was ok (you just need to ask the receptionist for the password). We got a standard room (the hotel has two sides, and we were at the side where there are 2 storeys), facing to office towers (it was ok not noisy). We had two single beds because the receptionist told us they didn't have double beds. It was ok we just needed to put the two beds together ourselves. However, the beds and the pillows were too soft and we had backache the next morning. Luckily we just stayed there for one night. Overall, if we could choose again, we would have paid a bit more to stay at a Campanile than Bastion Breda.
Location Miscommunication between the employees regarding the payment of the rooms.
wireless internet acces I came in from Atlanta USA that morning, arived at the hotel at 11:00. There was no possibility to get a room for freshing up for my meeting in Antwerpen. All rooms had to be cleaned, not much understanding
Clean, clean towels every day, hot water and good shower, good parking, helpful staff when available. Comfortable bed. English TV No clothes hangers. Noisy guests kept us awake into early hours on Saturday night. Blood on stairs overnight and all day Friday. Poor choices for breakfast. Door card kept needing re-programming. No tea/coffee making facilities. Pillows too small. A liitle too basic - like a prison cell.
The cheapest hotel around. You have free parking place and free internet. In constrast to comments that rooms are cold and there is no towels, one can adjust the heater temperature, towers and soap were present, the room was cleaned on the second day. For the price you get a very basic room (cheap interior). The breakfast is quite basic (toasts, butter, 1 sort of sausage and 1 cheese, coffee/tea, milk/cereals, orange and apple juice).
location is not good for those who do not drive
nothing. cold hotel, very industrial no staff at night , very cold and unpleasent
The room is very clean, every day is clean towel.
Sheets needed repairing...
very easy access to breda, nice comfotable room for price
Bed was very comfortable. There was no provision of either soap, toothbrush or toothpaste. Also no drinking water was available either in the room or foyer.
No problems and easy to use Cost of Wi Fi - Should be free !!
helpful staff, clean rooms
The room was large and spacious... that was very nice. The personnel for the most part was very unfriendly, not professional, or helpful. The managers seemed very kind ... the servers in the restaurant .. very very poor, will not go back because of them. I will try another hotel before retuning th this one.
Lot of noise ( road and compressor for hotel) and windows with only one glass
The restaurant The room was in an annex, not same style as the main establishment. our car was close to be tossed, due to inadequate info from the hotel
The hotel is well located in the centre of town with adequate public parking nearby. Our room was quite spacious and had a very good, large bathroom. Our room was up two flights of very steep stairs, one set of stairs was very narrow, but we were not offered any help with our luggage, even though the receptionist accompanied us to the entrance, which was at the side of the main building.
A small comfortable family run hotel which was based around dinning rather than accomadtion. From your room you had to walk out into the street to get to the hotel proper. Not good in snowy and icy conditions.
the restaurant and location of the hotel
Location, design and decoration, large rooms, friendly staff with good English spoken, clean, neat and tidy. No tea or coffee making facilities in the room, quite noisy at night (people and traffic) very steep stairs, difficult of less able guests, only one vegetarian option on dinner menu.
the staff were very friendly and helpful no english on the menu's
The room was amazing with a large luxurious bathroom. Food in the resteraunt was superb. Information about wifi being avalaible was incorrect, this was a key selection crietera and was inconvient
New facility with very helpful staff. Comfortable rooms & excellent Buffet breakfast. Quiet rooms, but only with windows closed. Would benefit from air-conditioning. Nothing detrimental.
We stayed on the very first night that it opened for business. Obviously that it not a normal state of affairs, so all comments must be taken in that light. The main plus, which one hopes will remain, was the friendliness and helpfulness of the staff. It was all very clean and comfortable though the rooms were just a bit on the small side.The breakfast was a typical continental buffet. No surprises. Only shortcoming, probably due to the newness was the lack of segregated parking. Cars were left rather exposed overnight in the main car park. It looked as though some dedicated spaces were under construction next to the hotel.
New Hotel, New Staff, teathing problems, ok hotel if you are travelling, not sure it is somewhere i would stay for other reasons, did the job for an overnight stopover.
Functional and convenient hotel for the industrial zone close by.
Staff friendly and helpful Nice breakfast. Nice and clean room. Easy to park. Free wi fi
good localization; free parking the staff was not too aware of the hotel facilities (did not know that they have a WiFi access); I needed to change the room because they gave me one which has not been cleaned after the last guests; very poor breakfast, not worth the 10€;