The room was excellent: large enough and extremely clean. The safe had a problem and could not be used.
It's interior is rather old and in need of refurbishment. During breakfast the staff was already removing the breakfast and we had to ask several times to bring us some coffee and bread.
Room stank of smoke
good location close to motorway
Good service and big room Smoking smell for a non-smoking room. Very disturbing
restaurant prices far too high. 13.90 eur for a curry consisting of 4 small pieces of chicken, a tablespoon of curry sauce and a lump of rice
breakfast buffet + free wifi diner
Staff at reception very helpfull, rooms comfortable, The menu in the dining room could have been a bit more interesting, not a lot to choose from. The bar should have some one there all the time, really not very good. The person that did serve was very unfriendly, not a good person to be dealing with the public,
The rooms were very big and the bathroom were very nice. The parking was save and oposite the hotel was a petrol station. The service was good, too. It was a bit strange that fthe toilett and the bathroom were in two room. Some hairs of the guest before in the bathroom and some stains of glases on the badside table.
very friendly and helpfull staff
This hotel is in the old part of Valence and it was lovely being able to wander the streets. The hotel was good and had a very, very popular restaurant attached to it with great food and staff.
Lcation excellent for centre and restaurants. Secure car parking. Family room large if a little tired, but then it is an old city centre building and not a 5*.
Hotel staff are kind and service-oriented. They tried to help me with a problem I had with the rental car, even if they were not obliged to. Reception is unattended (and door closed) when you arrive late. It would be good that this is indicated in your reservation confirmation, so that guests know is better to call the hotel when you expect late check-in.
a good clean hotel no
Safe parking place. Needs some updating.
Very efficient & helpful English speaking reception lady. Comfortable bed. Clean. Quiet. Good location for train station and town centre. We also liked the old fashioned nature of the place, but that suited us old fashioned people! We did not try the breakfast because we left early in the morning. Would definitely consider if in Valence again. Please note the author info is not quite correct, it should say booked one double and one single room. We didn't find anything, but could envisage it would not suit the seeker of the "boutique luxury/4or 5 star" style of hotel.
It was in a central position. It has a useful carpark nearby. The area was quiet. The bathroom was quite big and the water pleasantly hot The carpet was a bit old and blinds could not be opened to get fresh air.on the wall the room looked a bit old.
The restaurant next door was excellent,I believe it was owned by the hotel which was unbelieveable as the Hotel was so poor. The Hotel was badly in need of a coat of paint,in fact a complete reform would be in order.
I has late for check in and reception waited for me for 2 hours and was so friendly when I arrived. She even helped me to park my car outside, taken care of me in a wondeful way. I have never received this treatment before.
The location near the motorway and the restaurant and staff Size of the room and bathroom were a little small The special wine offer on a board was the same price as in the menu card
Late in opening in morning due to non arrival of key person. Delayed departure. Would it be better to pay on arrival, then departure can be at any time
The service, the help, the location and the food. The rooms were very clean and comfotable Probably not having tea/coffee facilities in the room
Good value for very well presented hotel. Great food (if slightly expensive). Some excellent 'homemade' jams at breakfast in the garden (which you wouldn't know is so close to the main road).
Very nice, well designed hotel, with good professionals working there. The restaurant is awesome. Little bit far from Tain de L'Hermitage and Tournon, the cities that I wanted to visit. On the first night, internet services collapsed.
This was our second stay in 2010. We find the hotel very comfortable, impeccably maintained, and a very good value. The service is both friendly and correct; breakfast is delightful, befitting the Michelin starred kitchen of M Chabron. It is possible to have the full multi course chef's menu, but also to eat very well and much more lightly as well.
clean sheets and clean bathroom the ''breakfastroom''.
Clean, basic faciliries, economical travelling through France on way to/from holidaying in France.. No restaurants in near vicinity - having driven hundreds of miles already, still necessary to drive to restaurant for evening meal!
What you pay is what you get: a small, not very comfortable room with tiny bathroom facilities. However, if you are just traveling through, it is good enough.
Its easy to find, and near the highway rooms smell tobaco
Thanks for Late Check-in service.
Breakfast werw poor
The hotel was conveniently situated for us, however our experience was negative for the reasons I have mentioned in the next section. Arrived at 21:00hrs and was unable to open gate, wrong pin code supplied. Unable to check in, automatic check in machine was not working. Someone finally got in touch with a member of staff who came back to the hotel and checked us and a whole bunch of other people in. Finally got into our room 1.5hrs after arriving at hotel. All this was after a 10hr drive so we were anxious to get into our room to rest.
Receptionist extremly nice. Able to speak 6 languages, very helpful.
The hotel was exactly what I expected, small, efficient, clean and tidy. All necessary facilities were sufficient for a short stay.
I have nothing nice to say except lady was pleasant. The Hotel was nearly impossible to find - no name!!! Was in an Industrial area next to factories. We were the only people staying in Hotel, not even staffed!! No Facilities WiFi didn't work a much nicer hotel 1/2 a kilometer up road for same price with a great restaurant - stay there!!
Central to all local shops and facilities, and the room was clean. Breakfast was very good also.
Well situated, and on site free parking. Rooms very bright and pleasant. Good value for money
Great welcome, very clean. Food fantastic. A real find.
Worthwhile clean little place while touring vineyards in Rhone. Good location and they have parking.
It was away from the main road but still in the middle of town so handy.There was a car park. There was a car park but it was quite small and tricky to get in and out of at busy times.
We loved our stay at the hotel. It was clean and had a good atmostphere. It was close to the river. Close to shopping. No.
Price for family room for 4 persons only 75 EUR! Located in the city center. Too close to railway. A lot of trains pass at night. Do not sleep with windows open.
We used this hotel on our way further south to France. We stayed in Azalées one night and it was excellent ! Nice and very clean hotel room. Very friendly staff, nice dinner, good breakfast. There maybe could be a little more choice of bread during the breakfast.
Very well situated for our long trip from northern France to southern France. Tournon sur Rhone unexpectedly nice little town by the Rhone. Good budget hotel.
The room was quietly located overlooking the courtyard that doubled as a secure parking area. The room was good-sized and tastefully furnished. The bathroom was modern with an excellent shower. There was reliable free Wi-fi in the room. Restaurants were within easy walking distance. Only minor points, but there was the occasional sound of passing trains, but not loud enough to prevent sleep. Cars starting up in the courtyard may disturb late risers.
The locked and easily accessible car park; the helpfulness of staff; the quietness of the immediate environment. Not too easy to access the hotel from the main road on first arrival - but we shall know next time!
Helpful friendly staff, clean pleasant rooms, comfortable bed. Good breakfast. Excellent value for money. Highly recommended
Very clean Hotel! Very friendly staff! Private parking area. Ein sehr sauberes Hotel! Sehr freundliches Personal! Privatparkplatz. Ganz gutes Frühstück. Only french tv. Poor ac, when it is really warm outside. Some staff speak french, only. Nur französisches Fernsehen. Die Klimaanlage ist etwas schwach für heiße Tage. Einige Mitarbeiter sprechen nur französisch.
Good location for breaking our journey.
Convenient location, easy to find, and walking distance into twon and restaurants by the river. Clean, modern and well-equipped rooms, with air-con. Good breakfast. No - everything was fine.
Staff very helpful and friendly: great jam for breakfast Very simple rooms in dull roadside location; practical but not pretty
Very comfortable small hotel set in a quiet location within walking distance of both Tournon centre and Tain l'Hermitage. Hotel easily accessible by car from main road network and with secure parking. Would make a good centre for those wishing to explore Rhone valley and its vineyards. Staff very welcoming, helpful and friendly.
It was within walking distance of the river and town centre
Quiet clean friendly service lacked facilities. A bit far from town.
Reception staff could speak some english.
Staff, tv was not working, wc sepparate of bathroom
The standard of the bathrooms, they need some refurbishment.
The staff were very freindly and helpfull and the food was good, as the menu was only in French the reception printed it in English for us.Very good None
Everything, professionaly run by excellent staff
We appreciate dogs allowed
Reception happy to change the room at our request. Excellent pool and nice gardens for relaxing with also shade.Convenient location for travelling on autotoute.Staff and service good.Liked the private terrace outside the room. First room offered was opening right onto the restaurant so no privacy at all. There were plenty of rooms available so this one should not have been given to us in the first place. Breakfast good, dinner pricy but ok and 1 magret between 2 was not very generous.
Excellent mood lighting in the room and food in the restaurant was 1st Class.
nice restaurant and good brakfast. free parking inside the hotel. position very closed to the motorway. nice view from the room.
The location was good, room was good (bit small, but clean). Hallways leave a bit to be desired in "decor". Restaurant ws great. Good access to the Motorways which was what we needed.