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ambiance,delightful staff.relaxing luxurious surroundings,absolutely enjoyable experience.
Old traditional feel about hotel and furnishings - antique but quaint. No
The location is the prime asset, on the banks of the Loiret, yet only 5 miles from Orleans centre
Everything about Le Moulin du Roc was wonderful. The staff, the lovely property, the food, etc. We stopped in between a night further south in the Perigord region and the Loire Valley. I would have happily stayed another night or two to relax!
The location on the banks of the river and the peace and tranquility of the location are superb.
The front desk staff were very helpful. The food was excellent in the restaurant. Grounds were truly lovely! The rooms were comfortable enough for a one night stay. Hotel interior could do with some serious updating-it was all rather tacky inside. Restaurant server was a bit surly and could do with learning some people skills..considering the food was so good it's a shame.
Lovely spot great room with large balcony overlooking the river The had finished serving food in the dining room by 9.30and as we arrived late 9.40 we were unable to dine.
The setting is idyllic. the best rooms overlook the river. Parking is plentiful. The staff very pleasant and helpful and the receptionist when we stayed was English which I felt was necessary when choosing the menu as the others surprisingly could speak no English at all. We would have no hesitation in staing there again.
The evening meal was good but expensive, it was a shame that the bread was so hard you couldnt chew it and the waiters were very very pushed, . the balcony with lake view was nice. the cobwebs in the bedroom. the carpet was very poor in 115 and the bathroom tiles were very badly cracked. lack of pillows. no tea and coffe facilities in bedroom and being charged 2 euros for one.
Reasonable price menus with good choice and excellent food. Friendly staff.
Beautiful setting overlooking a river with wild duck, geese ans swans. Private, safe and secluded. Good restaurant. The bedroom was very dark as they now use the "green energy" bulbs. There was no WiFi connection despite it being advertised.
Comfortable rooms, individually decorated to a high standard Only one small comment - the toilet was separate from the bathroom, at the other end of the bedroom. No washbasin in toilet, necessitating crossing the room to the bathroom after use!!
All the staff were exceptionally helpful and friendly. They provided the best meal we had eaten out in our three weeks in France - possibly the best ever!
sauna didnt work.
Room and peacefulness
Comfortable, Convenient base for touring the area. Very good restaurant. Half board menu offers no choice at dinner - one has to like duck!
Superb hotel, well located, easy to find, but quiet and calm. Very professional staff, food outstandingly good. Rooms attractively decorated, good size
Nice rooms on 2nd floor good atmosphere very good restaurant very nice staff good service
The only available shower is above the bath but there was no shower curtain or screen hence water everywhere. Most of our requests in our booking were not available on arrival but some became available after strong words. The lady in charge was unhelpfull, unpleasant and you felt as though you were being ripped off. She is the wrong type of person to be in charge,
Sophie was extremely helpful in making the reservations and was very prompt about answering my email inquiries. The bed in our room was not very comfortable and there were no TV channels available in English, not even BBC news.
Very friendly staff Room felt a little damp.
This family run hotel was exceptional. Father and daughter were extremely friendly and helpful in all regards. Have the courage to try the chef's special cuisine. The food was second to none. Speaking basic schoolboy French was no hindrance to the exceptional service myself and my partner from London received. We were made to feel most welcome.
The staff were very friendly and helpful, the evening meal we had was very nice, we were made to feel very welcome.
Motel offered meal in the evening which is essential as few restaurants around. Nice countryside aspect. Main entrance door to room is glass and only covered by lace curtain; felt exposed!
peace and quite/ food
opportunity to have a rest the price is abit higher than it must be
Both Pierre and Nathalie were very friendly, and made us feel most welcome. Pierre was very helpful when we had a complaint about our car hire, and he insisted on ringing the firm to sort the problem out. He also offered us good advice on all sorts of things. Both he and Nathalie were very patient with our limited French! Our twin room was rather on the small side.
Staff were very welcoming and helpful and the food was very good. Surprised that the grounds looked unloved
An excellent little hotel with a very relaxed atmosphere, friendly staff, good food in the heart of the countryside. Close with a car to many beautiful places (Brantome!) It was perfect.
weather and pool Did not be made to feel welcome, often staff were overheard talking about "the 2 english ladies". Poor communication. Children (bike, skateboard & wheely trainers) and dog hazardous at times.
evening meal was very good
The hotel was clean and welcoming. We arrived late in the evening and booked meal which was really enjoyable. The presentation of each course was excellent and we had the best desert ever. The room was a little tired, but the bed was comfortable and had nice views over the garden. This was the second time we had stayed at the hotel.
Good restaurant in the evening, very good food. But wouldn't stay again in this Hotel, there was a poison for cockroach in the room. I asked for ham/jambon in the morning at the breakfast, they didn't gave it to me. So wouldn't recommend the breakfast.
Room was clean In need of redecorating and modernising