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central location breakfast Found evening meal rather expensive compared to other hotels
Basic, comfortable and quiet room -- -a good hotel d'etape. Good resto beside the hotel. The room was a bit stuffy....and had a faintly disagreeable smell. It was An old smoking room. We were NOT asked if we want smoking or non-smoking room.
great location right in the centre and very useful having a garage for the car
large room central location room not well equiped very noisey bed and floor very expansive breakfast and dinner
The hotel is in quite a good location and the town is quite nice.
Location Nothing negative
shower was poor
Convenient and nice hotel
we booked private parking when booking, which was not available on arrival!
Excellent location right in the centre of town and quite superb onsite restaurant.
Location, staff, beautiful building. Room rather plain. No sitting chair.
The rooms were large and there was secure parking just up the road from the hotel, fine for overnight stop on way back from Italy to UK The rooms nearest the attractive but old lift were quite noisy.
Beautiful decor, very comfortable bed and all very clean. We appreciated the offer not to have to pay for breakfast because of the problems we had had. Despite plenty of space, there was no armchair in the room, only one hard chair so that one of us had to sit on the bed, the tv was not working, the water pressure in the shower was low and there was nowhere to put soap, shampoo, etc. Breakfast service was friendly and charming, but chocolate was brought when tea had been ordered, it took ages to get a decaffinated coffee and when it came it had a piece of plastic in it which was unpleasant. The croissants were finished by 8 A.M., and it took so long to get more that my husband gave up having breakfast at all. Clothes cupboard in the room needs a handle! No tea or coffee making facilities in the room. Lift needs modernization.
City Centre 10 mins away on foot, room a haven of tranquility with view over a very large walled garden in the heart of the city. Character hotel with many original victorian period fittings and a working lift from the same period. Very calm, no restaurant but many are within walking distance
Rooms are very large.
Beautiful garden. Decor of hotel. The fantastic lift! No
Near the city. Nice room. Perfect parkingplace. Breakfast was poor. Ham, yoghurt, juice etc... were not in cold storage.
Absolutely stunnig "belle epoque" like hotel! worth a visit just for their lift and hall. Big (and newly refurbished) room with excellent bath, big prigvate garden for hotel guests, very nice staff. Really liked it.
The staff were gracious and the room was spacious for a three-star hotel, recently renovated in contemporary shades of mud that I'm sure are an improvement on whatever was there before. Reasonably good soundproofing in the room at a crowded intersection. Charming garden. Hallways need some refreshing.
Excellent room. Very friendly staff. High quality restaurant with good choice of wines. Would recommend.
Service and simplicity of check in - check out operations. no
We asked for a transfer to Reims which was sorted out immediately by a very helpful member of staff. Reims Mercure was excellent . We will stay at Mercure hotels whenever we are in France now as we were so impressed!
They told us they were going to charge us more money because our card number we used to book it was wrong. But they did not email us to say that our card number was wrong because we had made a small error if we had known we would have immediately changed it.
restaurant very good car park free
Very good restaurant. Friendly atmosphere. Only hotel available in area. Basic beds small and hard. Lack of competition from other hotels
Well run & very clean hotel in a great location.
The Hotel Embarcadere is a great hotel in Nantua, which I found to be a picturesque area. There is a lake just across the street and it is quite beautiful. Quite a few people were fishing and there are also some nice restaurants located along the lake. There is also a nice path for running and walking around the lake. The restaurant at the hotel has exceptional food and service as well. The hotel staff was friendly and accomodating.
Was comfortable, and enjoyed the view. We thouight the flavours of our dinner were over-complicated.
The location Drab rooms Very expensive restaurant
The hotel was clean and tidy but staff were helpful but not as friendly as at other hotels we stayed at. Breakfast was not as nice but more expensive compared to our other stops.
Rooms were quirky and old fashioned but comfortable. The hotel was friendly and helpful. The hotel looks like ot is being refurbished and then will be even better. The restaraunt was very fine dining with a price to match. The breakfast was expensive and not very good with little variety and coffee from a machine which was not up to the task of catering for the number of people. There is a Lidle behind the hotel and i recommend that you buy your own breakast privisions.
beautiful location very expensive restaurant - much too expensive for a family
Nantua, the town where the hotel is located is not touristy and have very few restaurant choices.
Location overlooking a beautiful lake was unexpected and appreciated. The restaurant was very elegant with an interesting menu. The room was a stark contrast to the beautiful surroundings and of the fine restaurant. It was without charm and warmth and the shower needed upgrading so that the water did not splash onto the floor.
Good value, clean hotel in good condition. Rooms were quite cramped.
Great stop over for a trip through france and italy to ancona ferry and on to crete
Hotel was clean, private parking in front Some problems with room keys not working - also one of them didn't match the booking - but the mistake was rectified. Bunk beds weren't made up.
Breakfast free for children.Good spot on way to the Alps Smallest room ever slept in...nobody but a machine to check you in after 9pm.The machine uses Visa to verify you but does not work with uk Visa cards !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! need a satnav to find it as it is on an industrial estate in the middle of nowhere!
Cheap, offered a triple room, though the third bed is a semii bunk bed suitable only for a small child Rooms a bit run down
Good value for money Very noisy guests in room next door, and poor soundproofing
Bunk bed for third bed
The Hotel was quiet and the bed very comfortable. The hote bedroom was quite worn.
Freshen up and had a meal went to bed We would just like to add that the hotel needs a complete overall.
Efficient and friendly staff on evening of arrival. Air con not working effectively; some menu drinks options unavailable; bathroom floor dirty.
after a long journey everything was made easy i.e booking in. Done very quikly.
good location for the main roads, very good value for money, air conditioned room a little too far out of town to walk
You can always rely on a good restaurant with a many choices of dishes.
Restaurant was a shame
Well suited for a night on a trip to or from France. Price matches comfort and situation of the hotel. The hotel has a restaurant so you don't need to enter the town for dinner. Very friendly staff.
We were on a long journey. It was easy to find & offered a good evening meal. Breakfast was excellent.
Heating not working, although a small oil filled radiator was left in the room. It was so cold that I had to leave it on all night! Also, the tap on the band basin was loose. Not what one would expect from Campanile.
perfect hotel located in the middle of the plastic valley, excellent value for money
room and bathroom were a decent size and service was ok Dinner (steak was terrible), ordered a point and it came so overcooked it would've bounced if I'd dropped it. Decor was awful. No plug for the bath and I just couldn't be bothered to complain
Cleanliness. no Air conditioning, when we arrived staff did not speak english as written on hotel website. put do not disturb sign up but cleaner still came in.
Value for money, good breakfast Check-in difficult for people not fluent in french, comfort/cleanliness impaired due to building work