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the staff were very helpful Advertised was the use of the internet and I had to go behind the reception to use it as there was none available anywhere. Also we were told that breakfast had finished and we had to ask before recieving any, it was only 8:30.
The outdoor pool was excellent and the Châteaux was a very interesting and looked very dramatic. The position was good, near to Perigueux town centre The room (no. 6) was a budget room and lacked facilities, there were no 'Chateaux' features in the room. The carpets were dirty, wallpaper was hanging off, there was no fixed shower, there was no tea/coffee making facilities and the breakfast was a poor buffet .
Great looking place, pool and tennis open to Orangerie residents. None.
Nice & quiet location, staff were very friendly, setting was lovely. Although the food was very, very good, it was expensive in comparison to the room rates.
Beautiful chateau and grounds. Toilet seat in our room needs replaced badly. Reservation was quoted at 85 Euros, but they charged 98 Euros. Continental breakfast on their flyer in the room was supposed to be 8 Euros and they charged 14 Euros each. We never noticed until after the checkout.
Most staff spoke some English. Lovely terrace and pool. Good breakfast. We stayed in a luxury room in the castle bit (which was very small for a castle) and although the bathroom was large there was no shower - just a bath with hose attachment but nowhere to attach it to the wall. Room had very high ceilings which made it a bit cold looking - not very cosy. The waiting staff were almost too attentive - felt like they were watching you all the time. The gourmet food was not to my liking - black olive sorbet and pigeon legs just didn't do it for me. The bread and butter was very nice though.....
firendly and relaxed
ambience, decor and food made for a memorable stay
Helpful reception staff Nice room 12pm Check out! no tea or coffee making facilities (but that's expected in France!)
At the end of our holliday our stay was was a surprise for my wife the perfect French experience and a lovely memory to take home with us We were treated so well by the staff in the resteraunt and made to feel very special thank you everything was perfect
Room clean and tidy, dinner was excellent and overall hotel was v good value. Parts of hotel are clearly well worn.
Charming, idyllic setting - perfect for relaxation. Both the adult and children's pools were very clean. Very quiet at night and well worth paying a little extra for the large terrace overlooking the lake. The €20 dinner is superb (I had an excellent crevettes, canard and creme brulee to die for at this price), opting for a lakeside table rather than the well-appointed dining room. French customers have left similarly good comments about the food on French websites. Will definitely return - already planning the next visit. I would have liked the lake to be floodlit at night, to appreciate the scene from the terrace.
Very nice breakfast buffet, if a little pricey. Helpful staff. Easy check-in and check-out. I'm sensitive to perfumes and their cleaning chemicals were a little heavy in that area - but I think this wouldn't bother most people.
The welcome from the staff was wonderful. None
A perfect stop-off point. Clean and modern, free wi-fi was a big plus for us. Good private off-street parking.
The service given by the staff was excellent. The selection at breakfast was very good. No comments.
choice of restaurants nearby. secure parking. not having tea / coffee facilities in the room.
Nice modern clean room The room in Tour in france was too hot and we couldnt open the window very far.When we did it was incredibly noisy. The girl on reception was sharp,abrupt and I didn't like her tone when I asked to see the room first.She treated me as if I was a nuisance..
location,comfort,and nice staff price of petit dejeuner
We liked the fact that the hotel was central and that parking was available at a very reasonable cost immediately opposite the hotel. We arrived early and were immediately allocated a room. Nothing
It was clean and the staff we kind and helpful.
Excellent service, very good location, very good value for money, rooms are comfortable, modern and clean. We recommend it warmly
good value, comfortable and lovely view of city
This hotel is in perigueux on the edge of the dordogne France, there are lots of local restaurants in perigueux. The receptionist did not talk English and our French is very basic, but this was not a problem.
Location, clean hotel
well located (5-10 mins walk from down town) - free parking for guest - free wireless internet - very friendly staff & owner - breakfast is good value for money (7 euros) far better than usual 12-16 euros buffet. - quiet place for a cental hotel location. No doubt that we'll go there again next time we have to pass by Périgueux
Position - quick walk into Perigrueux Parking Breakfast was very easy
The reception was fast ,friendly and efficient.The parking on-site was important.The breakfasts were adequate.There is incredibly little nearby of great interset to holidaymakers;it's a 20-25 walk to the characterful old town.The value was reasonable.British visitors expect to be able to make a cup of tea in their room and that is very common in British hotels but absent here.We had to bring a kettle,milk,teabags,sugar,spoon,etc.. Please see above comments
Modern hotel, friendly reception. Room very good, with excellent bathroom. 2 basins. Plenty of storage space. Good parking at front of hotel.
Generous sized room. Brand new and very modern shower/WC. Quite (as advertised). Continental breakfast buffet included a more varied choice than I have seen before.
very good position - close to old town - you can reach the city centre on foot in a few minutes. car park available free of charge . nice room , clean and quite big. no problem if you come back late at night. car park quite small , one night we had to leave the car outside
It was all very simple and the breakfast was good. THe local brochure about events in the region was out of date - July 2010. Up to date information would be helpful.
the value and the welcome
the Chateau was refurbished to a very high standard and the furnishings were beautiful. The owners were lovely people. The food was from the local region and a very high quality. Because the owners cared so much about their furnishings, they would not allow drinks in rooms, breakfast in the room, irons and many other standard things that make a stay more comfortable. To that extent, they did not deliver great customer service. I went to recuperate after an operation but no effort was made to make it easy to relax.
The ambience, the attentiveness of the owners, the setting and the unspoilt nature of the business.
our room No 37 had a fan running on the roof ,which kept us awake most of the night
its allways good to stay at a place you know in adwance what you will get for your money. staff was wery helpful getting an electric heater
We had a lovely stay! All the staff made us feel very welcome and special. We would also like to mention the chef - Jon Luc - the food was delicious!!!! We always stay at the Campanile chain as we travel through France and as far as the staff is concerned this is one of the best!!!! Congratulations.
Convenient location with a fully operating shower and kettle Poor air conditioning unit, compact rooms, no lift and poor value for money in the restaurant in the evening. On leaving the hotel and retrieving the cases from the floor of the room, the cases were covered in dust !!!
Handy and convenient
Value for money
While located in a shopping and industrial zone the place is very quiet at night. In room shower is at the bare minimum but clean. Breakfast is simple but ok.
The breakfast room was pleasant, light and well presented. The room was smaller than we expected and the bathroom was even smaller. The sound proofing was not adequate as we could hear other quests.
Very clean No bedside lights....no wordrobe
Staff were friendly and ready to help whenever there was a need. The rooms was too hot. Perhaps if they could put hair conditioning or fan in rooms.
The food was good for breakfast. It was good for a quick over night stay. Dinner was hard to come by and a short drive or 10 minute walk to macdonalds. Or even further to the local town. If you are travelling for business or need a budget stay this is a good hotel.
good better breakfast
It was nice, and quite, even though it was on the outskirts of the city.
Freindly staff, surprisingly good breakfast for a budget hotel No hot drinks out of hours or tea making facilities. Reception only open certain times - no automatic check-in.
Very peacefull and quiet location Room No 30 requires a make over in the bathroom , desk in bedtoom area needs replacing , all in all the hotel was clean & tidy but needs to be refurbished.
room was very clean, rates were excellent did not know there was no hotel staff -- internet should have given instructions for checking in
The hotel was easy to find. It was well situated for an overnight stop on a journey through France.
In truth, nothing at all. Sorry! There were 6 rooms booked for our group and we were locked out of the hotel on the second day due to a malfunction of the door lock. We had important items to collect for an event that was due to commence just 40 minutes later some 5 km away and could not find anyone to open the doors and let us in. This was appalling and unacceptable by a 'reputable' hotel group? The breakfast was poor. No bowls for cereal, plates, onlywarm water for tea etc.. Had to cancel one room which cost 39€ even though I cancelled it over 24 hours in advance!!!
good organisation : when arriving late, my key was at my dispostion en I could go to my room immediately. Very professionnal
The stqff Was lovely and very helpful. The rooms were clean and the breakfast was fantastic. I couldn't get the tv or phone to work properly and the room smelled very strongly of perfume, probably to cover other bad odors.
very good buffet breakfast, well worth the extra money. The hallways on all floors seem to be currently undergoing major wiring, plastering and plumbing works which was a bit off-putting at first as we were not made aware of this. Our rooms, however, were fine.
one staff member in particular was extremely friendly and helpful in helping us arrange certain matters
the shower was exellant in the room trying to leave was an issue,the credit card machine was not working and the reception clerk was useless ,had to runup the road at 7am for cash to pay the bill,nearlylate for flight
I accommodates a young family. Quiet and clean. No complaints
Good breakfast, helpful staff. Relatively easy to find. Location in a sketchy neighbourhood - did not feel comfortable going out after dark. No parking in an area with very limited over-night parking options. Elevator had no sensors on doors and was very aggressive - I had bruises all on my arm from trying to keep it from slamming shut on my friend.
Staff were very helpful, room was clean and comfortable. The hallways were in a terrible state, I hope they were in the middle of renovating..?
Closeness to railway station First room shawed had been used by a smoker despite smoking ban
The hotel is right at the station so very convenient if travelling by train, although a 15-20 minute walk to the main town. The room was a decent size and comfortable. The hotel offers free wifi. The staff were friendly and helpful. The bathroom was a little squashed (the toilet is a bit close to the shower cubilcle) and there is nowhere to hang a towel. The hotel is not manned at night. It seems the hallways are in the middle of being decorated, this may be why the rate was discounted at the time of my stay, it didn't really affect the experience but was a bit messy and smelly on the walk to the rooms.
the food was excellent! YES!!! the room was not at all a room as you would expect! I told the people there it was like a " servants room in bad conditions!"It was dark, very DUSTY, a very small window, towel storage etc....
We used the restaurant and found the food and service to be excellent. Local specialities - well cooked. Wi fi in rooms was always on and great connection. The swiming pool was small but adequate. Only the rock in the car park which redesigned the door sill of our hire car. It was out of line with the circle and lying down at a lower level having been knocked over! Beware.
lovely food, very helpful staff, good room and swimming pool a welcome extra
Good restaurant. Bathroom, although a good size, very dated with broken handles. Swimming pool did not appeal with all the shingles surrounding it, and not seats/loungers. Could be rectified easily.
cheap and chearfull, but everything you need for a stop over Rooms very compact,directions were not very good hard to find in the dark.
Breakfast was spartan. Having AC was great. Limited nearby eateries.
Good value at these rates for an overnight stop Room very cramped even in comparasion with other premier hotels I have stayed in.
Clean and cheap Air conditioning was pathetic
easy book in with friendly staff, simple yet sufficient for one night sop over purpose
Clean and efficient In a remote area of an industrial estate. Nothing open late during the week.