Would you like to save as your currency permanently or for this visit only?
Nice friendly hotel. The staff were very helpful. One of the benefits was the availability of Coffee / Tea in the Lounge and Conservatory area of the Hotel. The only small point was that the Hotel Rooms were very small.
the barony castle had a unforgiveble atmosphery, and I felt very good. expecially its pynetum was fantastic. very relaxing
Excellent base for touring in the borders, close to Peebles Inexperienced serving staff, room quality below expections for the cost.
Friendly, professional staff. Good food. Tea/coffee/water facilities available all day. Swimming pool/gym well maintained. Nothing
Very freindly and helpful staff. Beautiful location.
Nice setting Tiny room, overcooked breakfast. This is a training centre for Scotland Ambulance service so do not expect a seat in the bar or restaurant in the evening. Also I asked for a room with little stairs or distance as my partner is 7 months pregnant, I got the furthest room possible and accessible only by stairs will not stair there again. Not something you would expect from DeVere
Comfortable and good pool Menu indifferent/poor and staff poorly trained and gave incorrect advice
Good comfortable room, pleasant surroundings and a fascinating building. As we only stayed one night, we didn't have time for any of its facilities really. Pool looked good though. Will stay again when next in the area. No-one on reception to give us a key when we returned after a night out. Anyone could have walked in. Minor complaint really, soon found someone in the bar.
the room was so comfortable and the swimming pool a complete luxury as most hotels charge extra to use the pool and gym. it made it very relaxing. the food was fantastic and the views incrediable. It was a beautiful hotel to stay at and only a short trip into edinburgh. there was a few deliveries at night which did make alot of banging noise.
Friendly staff,relaxed atmosphere Not enough seating at bar area
Location was a good centre for country walks. Food was excellent. Lack of a la carte menu for evening meals in restaurant so that we could have had only a one course meal some evenings
Very good room. poor quality dinner. Very bad breakfast.
he hotel was in a quiet location withe good quality rooms. However the pool area did not have a hot tub/jacuzzi which is unusual for a newer built hotel. The pricing of food in the restuarant is not good. Individual food pricing should be introduced for guests without delay to keep up with your competetors like Hilton Marriot etc who offer this service.
All staff,without exception, were always polite,affable,helpful and acted as if it was a family concern. There was a singular lack of early and daily information regarding the evening menu.
Comfortable rooms, good facilities, enjoyable food. perfect for a short break
The room allocated to us was excellent as was the swimming pool.
The facilities available were excellent and breakfast selection great The price of drinks at the bar was a bit high
Room excellent in views and comfort - superbly serviced. Some members of staff lacking in customer care particularly in bar/lounge,preferring to talk amongst themselves instead of servicing customers needs. No attention to detail in restaurant - on 2 occasions we dirty unwashed wine glass plus dirty knife and next day dirty cup.
Peace and quiet. On checking in, we were given the key to an already occupied room. A vry embarassing experience for all concerned. We were told that the duty manager would be informed but we never recieved an apology. Every other aspect of our stay was excellent.
Relaxed atmosphere, but professional No
Good location, nice old building Poor room facilities - no bathroom mirror, no bedside light, pathetic shower. Breakfast started too late for, and overall the hotel was expensive for what was available
The peace and comfort The bathrooms could be improved. They functioned fine but looked a bit tired and need of new tiling
The room was very cosy, the food was excellent and the staff were efficient and helpful. Single room was a little small would have liked a bath rather than a shower
the inclusive rate for breakfast was very good value for money
The room was spacious, had a four poster bed and was very comfortable. Breakfast was excellent. The bathroom was tiny compared to the large bedroom and was rather tired and dated. Dinner was very average and the restaurant and bar areas had zero atmosphere. 1980's music playing at such a low volume it was pointless. Staff, whilst polite, didn't seem very customer oriented. I was made to wait ages to check in and then again when trying to order drinks even though I was the only one at the bar
Friendliness and attentiveness of staff
I found the staff really friendly and helpful and ate in the hotel restaurant each night, although relatively empty I found the food to be of an exceptional standard. I would recommend this hotel for a short stay.
Convenient location. Good value. Nice Rooms. Occasionally noisy guest in above or nearby rooms. Not a major problem though.
Very good restuarant
Food was excellent
We were made to feel very wellcome and the surroundings were wonderful
Beautiful rooms, stunning scenery, free internet access 24x7 and extremely helpful staff. No tea or coffee making facilities in individual rooms (although you can request at any time), everything else was great.
location hotel had no dislikes
the location the atmosphere very friendly staff excellent food and very good all round stay.
Relaxing atmosphere, lovely rooms, roaring fire
Very peaceful and picturesque place, beautiful surroundings, and lovely place.
The location and setting. The hotel building. The people. The food. I would change the furnishings in the otherwise excellent conservatory.
The Ambiance, quality and service. I will recommend it and use it again. No
Staff were very friendly and proffesional, location was beautiful and room was very comfortable
Peaceful location in a beautiful area, great food, very comfortable room etc, a perfect place for a weekend break.
A very nice dinner beautifully served. Also very nice bedrooms and bathrooms
Small immaculate hotel quiet position top quality food Having to share a table with other guests. No choice of menu.fixed eating time.
Location and room Cats,dogs, only one menu - no choice, no seperate table to dine or have breakfast, feeling of bordingschool was apparent.
hotel and staff were really nice
The service was friendly and the food was excellent.
High standard - attention to detail - fine house, beautifully furnished - friendly welcome by owners -exceptional food & service- felt home from home . Nothing was too much trouble. Intend to return for a longer break. A shower in the bathroom would have been nice.
Clean if somewhat over fussy The room was small (converted attic) and not up the standard we expected for the price. The dinner was good but overelaborate and expensive. It called itself a hotel with associated prices but was actually a good b & B.
Everything. Bedroom and en suite spacious and very clean. Full breakfast included. Would prefer individual tables in dining room
The dinner was excellent, not only regarding the quality of the food, but even as a social event. I missed a telephone in the room and internet access in the hotel.
very good value for money, the breakfast very good
Bedrooms were spacious well fitted and homely.Food, albeit served in the main bar was good quality with a comprehensive menu. Staff friendly Two minor criticisms were the lack of a residents lounge area, and having to use the main bar as a reception area.
Friendly and helpful staff. Good pub food. Efficient breakfast service. Clean rooms. Good shower. Lots of towels.
Helpful staff and a clean, comfortable room with fresh flowers. The whole place had a friendly atmosphere. Central position.
good beds, well-equipped, good breakfast
Friendly staff, good food and excellent cleanliness
The food Just a small point. The tables in the bar/eating area were always sticky, they need to be cleaned properly.
Cannot fault it. Excellent breakfast polite staff & room. Real value for money . None
We were accommodated in one of the "cottages" which was excellent.The food / restaurant / service was very good.
Rooms really cosy. Bar staff pleasant and food quick and hot
The Street lights shone into the room as it only had blinds.
Nice clean room, and good food and service in the bar Limited Breakfast period ie 7:45 - 9 at the weekends! And few staff available to service breakfast. We had to go looking for someone to serve us
Food, location. Weather, but you can't blame the hotel for that!
The room was clean and fresh, food excellent, very pleasant staff both friendly and welcoming. Enjoyed a meal in the lounge bar in the evening. Nothing
al but no elevator elevator
Quiet, Neat Presentation, Rural location(small village, very helpful staff, very good local dinner and breakfast menu, overallo good value for money
Excellent food, very clean and friendly staff
The quality and cleanliness of the bedroom. Service and pleasantness of staff at breakfast.
Nice, cosy, big room. Nicely refurbished dinig room. Friendly staff. Hotel facilities and Bar closed very early for a Saturday night (app. 11 m)
I experienced the worst customer service ever - I received the rudest of telephone calls from the management on my return home accusing me of 'having a man in my room'. It was actually my husband who visited me for dinner and left due to needing to get to the airport that night for a filght connected with business. They then subsequently and fraudulently took money from my bank account via the debit card used in settling my account - my bank informs me that due to chip and pin this shouldn't be able to happen, but sometimes does.
Room/decor/fittings was of high standard and excellant.Very comfy. The bathroom lino was very badly fitted with it puckering up and coming away - very in contrast to rest of room. Lino fitter should have been recalled.
Friendly staff, modern design and very clean. We are used to a king bed so found double bed too cramped.
Friendly atmosphere and staff
Service was very friendly and efficient
Lovely well decorated clean and comfortable room, pleasant warm breakfast room, good breakfast just right for a cold day. We arrived late and could not get anything to eat at all (even a sandwich) hotel then closed at 11 so getting a pint was rushed as they where keen to lock up. But to be fair It is off season and this was more of a feature of the whole area and not the hotel.
A warm welcome again. Full Scottish breakfast excellent as always. Er... a higher chair for the desk would be ideal for working. That's about it, though.
Very well-appointed rooms and excellent cuisine. Outside appearence did not do it justice.
Refurbishment in hand.