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Only hotel available at Pollutec Exhibition Far from Lyon Centre. Taxis around 50-60 €
It's guaranteed value as it's a chain - it was clean and the food was good. All in all very good value for money as it's not very expensive
My flight out of Lyon was cancelled by the airline and moved to leave from Paris. Despite knowing a week in advance, neither Active nor the Hotel were prepared to bend the non-refundable policy. I understand that's the policy, but there is in every opportunity the choice to adjust the policy given particular circumstances. I did not cancel the room out of my own choice, the airline made the choice for me. In my many years of travel experience most places with high standards of customer service would have refunded the money for the unused room, despite the policy.
Excellent hotel for airport transfer. Good connection to the city by tram, but very poor connection to other parts of the region. We visited an international trade fair there and public transport was poor. Taxi very expensive and no shuttle service.
Room, bed, No information about the Hotel's number phone when booking. I must call the Nh hotel in Nice to know the number phone.
Beautiful and well appointed room. Pleasant -- convenient -- close to airport. No wireless internet access. Only available for short period in the lobby. Restaurant was a bit pricey so we chose to eat at the airport.
Room service food (lasagne & cheese selection) was good and at the right temperature. 1. There was only 1 set of towels in the bathroom so we had to wait over half an hour after calling reception for another set to be delivered. 2. There were no cups or mugs or coffee sachets for the in-room coffee/tea making facility.
Wonderful facilities and great location. I had an early morning flight, and with young kids, being near the airport was very important. It would be nice to be able to drive a private car to the hotel instead of parking at another terminal and then walking over. I was informed that only taxis could make drop offs at the hotel.
Brand new Hotel next to airport!
New Hotel with all facilities in excellent order. Restaurant was very good None
included mini bar, dinner at the restaurant was good, room was very nice light at desk did not work
desighn of room was very nice they took money for minibar from my account which i didn`t use(it happened when I already left a hotel)...but after my pretension money was returned back
It is close to the airport
Location and price It wasn't clear where to catch the van, breakfast was not included, bar was not open after 11 when I arrived.
Close to airport. Clean and basic comfort. Was there in time of national strike but staff was friendly and efficient.
Good staff, good location (near the airport and Lyon st exupery station), shuttle bus available to airport
Flexible check-in and early breakfast. I had problem with the shuttle bus. The bus went earlier to the terminal than the normal schedule and I was left waiting over 35 minutes for the bus. After a hard working day this is unsatisfactory and I will have to question future use of the hotel.
Location Shuttle to airport never came - we had to take a cab. Air conditioning unit in room was broken/extremely noisy.
I arrived late to the hotel (10pm) and the staff was very helpful when I told them I had to drop off my rental car at the airport. They sent their shuttle over to the airport and picked me up which really made things simple for me. Staff was very friendly and attentive to my needs. The hotel was nice overall and I have no complaints - like most hotels in Europe the rooms seem small in comparison to what I can expect in the US. Overall great stay for price and location!
Helpfullness of the staff
Welcoming, good dining room and good food, good shuttle service. Information not quite clear regarding parking facility
So close from the airport, very quiet and clean, friendly staff Quite easy to take the navette from the hotel to the airport, but complicated the other way round. The signs in the airport made us wait at the wrong place
Close to the airport, spacious rooms A little too pricey
Very convenient, close to the airport and near to the highway. The room was very nice and I can't think of anything that I missed except my wife.
It was clean and efficient.we only stayed overnight for our return flight from Lyon
We have appreciated the modern design of the hotel and the style of the room. The personnel was very helpful and the breakfast was excellent. The hotel is brand new and very clean. I would recomment to stay in this hotel if you need a stop over for catching an early plane at the nearby airport. It is not easy to find the way to the airport if you cross the small village nearby
Clean, comfortable, efficient, modern, excellent safe parking! no
Great location near to the airport and just off the highway, clean comfortable rooms, responsive desk personnel, easy secure parking. Could use more wall outlets, even in the bathroom with ground-fault interrupters. Shower is quirky in the French way, no possibility to stand under the hose-tethered showerhead and not get the floor heavily puddled with water because of the tiny, inadequate glass barrier ment to block spray.
Close to airport and Eurexpo / large , clean room /parking Restaurant closed during weekend
Excellent room and location for business trip Be aware that the Free shuttle service from the airport (even if agreed a couple of days in advance..) is not working. I had to take a taxi instead.. Bad service and communication concerning just this service.
No food or drink available on Sunday evening.
locality and simplicity no tea making facilities in the room
Warning - Ordered a taxi for the nearby airport at the reception. It showed out to be a no-meter taxi driven by a lady working for the hotel charging me outrageous euro 26 for a 3 minute ride from the hotel. Pushy servants in the restaurant eager to sell. Breakfast selection and quality is great but dinner is not impressive. The wine selction is terrible even if you go for the highest priced. I am disappointed when hotels like this try to use you as they know you are a first and maybe returning client. However I work in Lyon and this treat was not satisfactory. The hotel is your "local host" and their recommendation should be trust worthy inclusive the taxi. I expect to be able to trust the hotel and their recommendations.
Close proximity to the airport. Friendly front desk. Clean. It was very difficult to find - I was lost for an hour and the front desk did not speak English well enough to direct me.
Convenience Very poor bed quality. Visually a very uninteresting location, in fact probably the most uninteresting location imaginable. Phone difficult to program for a wake-up call in English. Resorted to asking staff for a wake-up call plus programming the TV/Radio alarm.
Handy to the airport Felt the rooms were small - basically utilitarian but no complaints for one night
Acceptable quality /price ratio. Hotel is situated among big warehouses. Sad environment. Broken door lock (someone has opened it by kicking in the past).
The location in proximity to the airport was its main feature. Breakfast was excellent but not inexpensive. One of the rooms labeled "non-smoking" had a very strong and unpleasant tobacco odor.
Nothing They close at 11:00 PM. If you have a late flight (beyongd your control) you are done. Happened to me.
Cheap and Cheerful. Good Restaurant at hotel. Hotel staff ordered morning taxi for return trip to the airport - taxi arrived exactly on time. In the middle of nowhere. Nothing around, if you arrive via taxi you are stuck at the hotel unless you order another taxi.
The food in the restaurant was very good. Sterile environment. Lifeless. Expensive and without any charm whatsoever.
Business trip. There as not enough explanation on how to enter and leave the security in the parking lot.
efficiently managed and adequate for stay over during travelling
Friendly staff, easy check in, restaurant on site, free wifi, pleasant room. Hotel not close to other amenities
I booked the hotel as intermediate stop place when traveling to our holiday destination in Spain. Reasons for choosing this hotel were rate and location. The reservation through booking.com was misunderstood because my comments about addition of an extra bed to a 3-person room were overlooked. however, this was solved in an excellent way by the hotel personnel by offering me two 2-person bedrooms for the original total price! Also the rooms had air conditioning, which proved to be very welcome as it was ~30 degrees when we arrived. As a third plus I would like to mention the 'restaurant' which, though not 'haute cusine' serves decent meals. Not unimportant when you arrive after a 900km car trip & the hotel being located as remotely as it is Remote location of the hotel: in a 'zi', or Zone Industrielle.
Good breakfast and excellent staff.
The food was fantastic, cooked to perfection and service was excellent. No one bothered you and the nights rest was lovely. Nice comfortable beds, good showers.
did not like the plastic cups for coffee
The room was celan, comfortable and close to the shops.
Shuttle service to the exhibition - Friendly personnel My room (bathroom) stunk!
Advertised free inter net wi fi when in fact it was chargeable.
They had forgotten that we had booked a twin room
near to supermarket the wireless was not free,in fact it was 12 euros.the room was the smallest junior suite i have ever stayed in fag burns on carpet and bed cover,cleaner wanting to clean room 2hrs before the checkout time,shuttle bus 20 mins late but good price
the staff were friendly and able to solve our problems. Big rooms.
Guy at the desk was very friendly and helpful. Back dated interior. Pre-packed breakfast. Very poor bathroom. Shabby room. Very hot room and a lot of noise if window opened. The hotel is old and needs to be renovated urgently.
quite clean and nice looking room. no answer from telephone customer care, we where obliged to sleep the first night in anotherHotel as we were travelling from outside country and we reached it late in the night.
The management whom I met in the morning, posts stay were very very nice. The room was not a moderne hotel....... I did not like that the accommodation internet service linked to Hotel.com was not up to date. My reservations were incorrect. The room left alot to be desired. One towel, no shower curtain, awful pillows, at least the croissants were good.
Staff is very nice. Good parking. Hotel was quite close to work. Room service was fine, always clean. Was too expensive for the service they give you. Breakfast, 7 € for a croissant, few bread an coffee!! Wifi was not available in all rooms.
Price and location. It was too cold (in August!) during the night.
service by gentle people, quiet, really near by fairgrounds of Lyon breakfast at weekend only after 8 am
friendly staff hotel needed some modernising next to a very busy petrol station
Staff is friendly and accommodating. The bedroom and bathroom is spotless. Television and Internet access is free and flawless. No air conditioning- I would never have booked there had I known that.The hotel kindly provided a fan.The hotel is on a main street,beside a 24hr gas station. It's a noisy environment especially if you have to leave the windows open due to the heat.The hotel is listed as close to the airport ( St. Exupery) but they could not give us precise directions " just go straight" got us hopelesssly lost.
Very close to the site I was visiting. Possible with check in after 22.00 if you call in advance. The room was very noisy, close to a heavily trafficed road.
Friendly staff, resolved shuttle problem satisfactorily. Good dinner at restaurant. I reserved on the Internet, because a shuttle to the airport was available 7 days at all hours. On arrival, there was no shuttle on weekends, which is when I needed to get to the airport. I should have been informed of this. Staff finally sent a taxi with no charge, which helped to resolve the problem.
Simple. essential but well located for Airport acess, 10 minutes with no traffic. Missing any bath curtain for having a shower. Having a shower in the bath tub may result in swimming pool in the whole bathroom.
Friendly cooperative staff, simple food and clean hotel
Staff was nice and helpful: shuttle was not available and the lady at desk worked hard to get me to airport. Limited Hours from/to airport shuttle should be mentioned in your website before you make reservation/payment: it helps in decision making. Internet connection was good Room clean, bathroom, toilet clean....but found couple of hair on pillow!
Close proximity to Lyon Airport Yes, no help to room and could not find the light switch to light the hall to my room let alone find the keyhole at door to get into room!
The room was good They booked the cost for the room on my card twice, not solved yet (5 days after checking in)
Initially, the staff seemed abrupt and disinterested. Later, in the evening they mellowed and it was OK.. I had to keep reminding myself that I has booked a 2 star hotel intentionally. No shower enclosure or curtain. Mold around tub.
It was quiet and internet worked On the website, it is said that it is close to the airport and that there is a free shuttle. And this is the reason I chose this hotel. However, I arrived too late and left too early to take advantage of free shuttle. The taxi was almost 40 Euro. Next time, I think that I'll stay in a hotel in downtown Lyon.
Large quiet room. secure parking. Excellent restaurant
Staff was pleasant and polite The main reason we booked your hotel was because it had a shuttle to the airport. Though the shuttle picked us up in the afternoon, there was no shuttle available the next morning at 5AM when we had to leave for the airport. We had to pay extra for a taxi.