Overview

Best Western Charleston Plaza Hotel

1010 Washington Street East, Charleston, WV 25301-1711, United States
+1 304 345 9779

$90+

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Overall guest ratings

6.1/10 Good
Based on 592 reviews
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Review highlights

  • 8.5
  • 8.0
  • 4.7
  • 4.5

Nearby

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    About

    Stay at BEST WESTERN Charleston Plaza Hotel to save on great rooms and an unbeatable location near downtown Charleston's major attractions and events. Trust us, if you're looking for hotels in Charleston WV there's no shortage of things to do around the BEST WESTERN Charleston Plaza Hotel. You can explore natures hiking trails in the Kanawha Forest, visit the renowned Capital Market, experience art and science at the Clay Center Museum, catch concerts and events at the Charleston Civic Center or learn about new cultures at the West Virginia Cultural Center - and that's just the start! For Charleston West Virginia hotels near the University of Charleston our location is the perfect choice. Whether you're here for a campus visit, graduation or staff we welcome all guests at the BEST WESTERN Charleston Plaza Hotel. Near our Charleston West Virginia hotel is the Town Center Mall with endless dining options within walking distance, and the Kanawha River - Charleston's summer event and concert hot spot - is also nearby. No matter what you're looking for in a Charleston vacation, you can do it all, and more, while staying at this Charleston Best Western. Business guests of the BEST WESTERN Charleston Plaza Hotel will also appreciate our on-site meeting room, business center and a close proximity to area businesses, including DuPont Chemical, Bayer Chemical and several mining companies. Rest and relax in one of our spacious, newly remodeled rooms after a day or night out on the town. Each guest room comes complete with free HBO®, high-speed Internet, mini fridge, coffee maker and all the comforts of home. Other amenities at this hotel near the Charleston Business District also include an on-site fitness center, seasonal outdoor pool and a complimentary deluxe hot continental breakfast each morning. Get ready for an unforgettable downtown Charleston vacation!

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business center
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Designated smoking area
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Free Internet
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall Rating

    6.1 Good
    Based on 592 reviews
    • 8.5 "Breakfast is good."
    • 8.0 "Location is great."
    • 7.7 "Good service."
    • 7.2 "High value."
    • 4.7 "Rooms are not good."
    • 4.5 "Internet is poor."
    • 3.7 "Not very clean."
    • 2.5 "Horrible pool."
    • 2.1 "Horrible vibe."
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    Overall Rating

    5.9 Okay
    Based on 260 reviews
    • 8.5 "Breakfast is good."
    • 7.8 "Good location."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.6 "Average value."
    • 4.5 "Disappointing food."
    • 4.4 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      1.0 "90% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      0.8 "92% said the bathroom was dirty."
    • 3.1 "Generally quite dirty."
      3.6 "64% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      0.8 "92% said the bathroom was dirty."
    • 1.9 "Horrible vibe."
      0.5 "For 95%, the lobby entrance was sub-standard."
      3.4 "66% criticized the unstylish hotel."
    • 0.6 "Terrible amenities."
      0.6 "94% thought the building wasn't nice."
      0.5 "For 95%, the lobby entrance was sub-standard."
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    Overall Rating

    6.2 Good
    Based on 183 reviews
    • 8.4 "Breakfast is good."
    • 7.7 "Good location."
    • 7.6 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 4.3 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      1.0 "90% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
    • 3.4 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.6 "74% thought it was rather dirty."
    • 2.3 "Horrible vibe."
      0.9 "For 91%, the lobby entrance was sub-standard."
      3.2 "68% criticized the unstylish hotel."
    • 1.2 "Terrible amenities."
      1.0 "90% thought the building wasn't nice."
      0.9 "For 91%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    5.6 Okay
    Based on 94 reviews
    • 8.7 "Breakfast is good."
    • 7.7 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.2 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 4.4 "Rooms are not good."
      4.4 "56% said rooms were dirty."
    • 3.8 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 2.0 "Horrible vibe."
      0.5 "For 95%, the lobby entrance was sub-standard."
    • 0.7 "Terrible amenities."
      0.6 "94% thought the building wasn't nice."
      0.5 "For 95%, the lobby entrance was sub-standard."
    View all review categories

    Overall Rating

    6.0 Okay
    Based on 53 reviews
    • 8.2 "Location is great."
    • 7.8 "Good breakfast."
    • 7.1 "High comfort."
      7.3 "73% said the beds were comfortable."
    • 4.9 "Rooms are not good."
      4.6 "54% said rooms were dirty."
    • 3.7 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 1.9 "Horrible vibe."
      0.5 "For 95%, the lobby entrance was sub-standard."
    • 0.7 "Terrible amenities."
      0.6 "94% thought the building wasn't nice."
      0.5 "For 95%, the lobby entrance was sub-standard."
    View all review categories
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