Overview

Charleston Capitol Hotel

1000 Washington Street East, Charleston, WV 25301, United States
+1 304 343 4661

$93+

Overall guest ratings

6.3/10 Good
Based on 937 reviews

Review highlights

  • 9.3
  • 8.8
  • 8.5
  • 5.2

Nearby

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    About

    A great choice for a stay in Charleston, Charleston Capitol Hotel is just 4.5 mi (7.3 km) from the airport. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. Rooms offer LED TVs, premium bedding, and free WiFi.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall Rating

    6.3 Good
    Based on 937 reviews
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      9.0 "90% thought it was a great value."
      10.0 "100% were happy with the price."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.5 "Location is great."
      7.0 "Great parking, according to 70%."
      9.6 "Easily accessible by car, said 96%."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.0 "90% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
      5.0 "For only 50%, the tv was ok."
    • 5.2 "Internet is average."

    Overall Rating

    6.5 Good
    Based on 299 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.4 "Location is great."
      7.2 "Great parking, according to 72%."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 5.2 "Internet is average."
    • 3.4 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."

    Overall Rating

    5.9 Okay
    Based on 431 reviews
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.4 "Location is great."
      9.7 "Easily accessible by car, said 97%."
    • 6.7 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.9 "81% said the bathroom was dirty."
      2.2 "78% found problems with the furniture."
      4.8 "For 52%, the rooms looked old."
      3.7 "63% had problems with the shower."
    • 3.6 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."

    Overall Rating

    5.8 Okay
    Based on 159 reviews
    • 9.4 "Excellent value."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.2 "Location is great."
    • 7.0 "Good breakfast."
    • 5.0 "Average cleanliness."
    • 4.8 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
    • 3.3 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
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    Overall Rating

    6.8 Good
    Based on 46 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 6.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
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    Recent Reviews

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    paper was peeling
    wall paper peeling
    washcloth
    dirty old room
    worn wall paper
    civic center
    coffee was very lukewarm
    young woman
    needs an upgrade
    sinks and shower
    quick access
    current condition
    limited towels
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