Overview

Holiday Inn Hotel & Suites Charleston West
Top Business Hotel

400 Second Avenue, Charleston, WV 25303, United States
+1 800 467 1538

$111+

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Rates

Overall guest ratings

8.2/10 Excellent
Based on 719 reviews
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Review highlights

  • 9.6
  • 8.8
  • 8.4
  • 6.3

Good to know

  • Clean rooms
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Welcome to the Holiday Inn & Suites Charleston West, the perfect hotel solution for business and leisure travel to West Virginia's capital city. Conveniently located near downtown Charleston and the WV State Capitol Complex, our hotel is easily accessible from I-64, I- 77 and I-79. Located at the Charleston Conference Center, the Holiday Inn & Suites Charleston West provides guests and meeting planners with everything needed for a quality event. Our Convention Services team is ready to assist with catering needs, meeting space requirements and hotel arrangements for meetings, conferences, weddings and much more! Our new indoor recreation complex provides hotel guests with a luxurious indoor pool and hot tub, state-of-the-art fitness center and sundeck with outdoor fireplace and grill. Our restaurant and lounge is a relaxing choice after a day of work or play and be sure to catch our Comedy Zone comedy club each weekend for on-site entertainment. The Holiday Inn & Suites Charleston West offers free Wi-Fi throughout the hotel's public spaces as well as guest rooms and a 24-hour business center for keeping in touch with family and friends or work needs. With a complimentary shuttle to/from the hotel to Charlestons Yeager Airport (CRW) and to local dining and shopping, our hotel provides all the services and amenities for the perfect stay. Let the Holiday Inn & Suites Charleston West show you everything the Mountain State has to offer!

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Non-smoking rooms available
    • Concierge service
    • Laundry service
    • Room service
    • Express check out
    • Free airport shuttle
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 719 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 8.8 "Pool is good."
    • 8.4 "Great service."
    • 8.4 "Location is great."
    • 7.8 "Internet works."
    • 6.3 "Breakfast is mediocre."

    Overall Rating

    8.5 Excellent
    Based on 251 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
      7.0 "70% said the reception staff was great."
    • 8.4 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.3 "Location is great."
    • 8.0 "Good value."
      8.1 "81% were happy with the price of the breakfast."
    • 7.4 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      9.9 "99% thought the view was good."
      7.1 "71% thought rooms were spacious."
    • 7.0 "Tasty food."
      6.3 "Only 63% were satisfied with the menu."
    • 6.3 "Breakfast is mediocre."
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    Overall Rating

    8.5 Excellent
    Based on 316 reviews
    • 8.9 "Pool is good."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 8.3 "Generally very clean."
      9.0 "90% thought it was clean."
    • 8.3 "Location is great."
    • 7.1 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      9.9 "99% thought the view was good."
    • 6.5 "Breakfast is mediocre."

    Overall Rating

    8.2 Excellent
    Based on 150 reviews
    • 8.7 "Pool is good."
    • 7.9 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 7.9 "Good location."
    • 7.2 "Good bar."
    • 7.0 "High value."
    • 6.8 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 6.5 "Breakfast is mediocre."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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