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Everything about the hotel was nice. The decor inside was very nice and rooms were great. Breakfast was really good as well. Nothing.
staff friendly and professional, very clean and convenient to both airport and downtown Charleston nothing of note
Wonderful place to stay!! Great staff, rooms and breakfast!
Proximity to airport was convenient Bed was comfortable It was nice they offered a continental + hot breakfast Room smelled moldy Extremely bright lights from outdoor sign shined in room all night Room was just a little shabby and crowded Not a recommended location if you are vacationing in Charleston
Delicious Breakfast and Complimentary Drinks Beds were uncomfortable
Very clean, complimentary breakfast and happy hour both very nice. Great breakfast buffet, more choices than expected. The room was very nice and spacious. No fish in the water ponds. No one came in to replace the towels or fix the bed.
Restaurant not good
Very friendly and helpful staff. Went out of their way to assist.
Friendly staff, clean and spacious rooms, quick check-in and check-out.
Appreciated everything about the Hilton after bad experience at another hotel the night before! Friendly, spotlessly clean, quiet, etc. Stayed in another Hilton the next night on our trip we were so impressed! Adjustable level of soft/hard on the mattress was nice!
Staff was friendly The bed was ridiculously hard. The air conditioner rattled all night .
Recent stay at this hotel. Good, clean room, good breakfast. truly a good value for the money Some airport noise, which was to be expected.
Not much. Where to start. The website photos are very misleading. Instead of the two room suite we were expecting, we were given a single room with a curtain separating our sleeping area from the sofa bed. Our 8 yr old granddaughter spent two nights with us and house keeping didn't even make up the sofa bed. My wife and I slept several nights on the same bedding, and small pieces of trash on the floor when we checked in were still there after 7 days. I can only assume we were given sub par service and a lesser room because we booked at a discount rate. Will never stay here again!
The staff was great and friendly. Nice change over some of the other hotels I stay in. Was my first stay in a HIlton2 and wont be my last. Love the room size!!
I was there for a Conference and I really enjoyed my stay at the hotel. Tom was awesome - very friendly and helpful!! Breakfast was good and the coffee was wonderful!! I did not have any problems.
Courteous, accommodating staff Dirty sheets on bed when we arrived
I've stayed here many times and always enjoy. The rooms were very spacious and came with a free hot breakfast every morning . Short walk to outlets. On my last day of stay went down for breakfast to find it overcrowded and have staff tell us they would not be restocking the buffet because they stop service at 9(we were there 8:45) and a 'large group' had just come through..lack of accommodation
Good service at check-in, and I enjoyed the evening reception. Everything was great.
The wine, food people room location everything!!!! Price. No
That it was a Suite and not just a room. Very roomy. Location was not good or bad, it just was.
This guest did not leave comments about this hotel.
Location Staff and cleanliness
Overall great No
Great place NO
The room and staff. No, it was a very pleasant stay.
The rooms are designed very well. Some of the rooms we had needed to be suitable for families with small children, and they were perfect. Even the janitorial staff was pleasant and accomodating. We ran out of tissues (sounds like a little thing but we all had drippy noses!) and they were not replenished when the cleaning crew came in on the first day.
Close to shopping center & Tanger outlets. Easy to most place by highway.
The bed was amazing! They also offerd a meet and greet where they gave us free snacks and beer The snack bar was pricey, but that is expected.
I was pleasantly surprised how beautiful and new our hotel room was! It felt like we were in more of a luxury suite than a standard room. The tall ceilings, newer furniture, and modern colors attributed to this upscale feel. Our king-sized bed was incredibly comfortable; we could barely feel the mattress move when getting into/out of bed. I was also surprised that despite being so close to the airport, I only distinctly heard a couple of planes during our two-night stay. Traffic was noisier than any jet! In addition, the continental breakfast was unexpectedly delicious! What a great variety of hot and cold items. I wish we had selected a Holiday Inn while in Savannah earlier that week. I would recommend this hotel to anyone stopping by the area.
The rooms are very wide with two big beds, which makes it ideal for a family with two children, or even two friends. It is clean and well equiped with a small fridge, coffee machine, and a microwave. And the best of all, it is not far from the shopping mall with all brand names, and the swimming pool. The room service comes very early in the morning, knocking, which is sometimes annoying.
Worked out great for me. Able to get anywhere I needed to be. No
Nothing Worst Hotel I've ever stayed in. The room smelled like a dead body. Bedbugs. etc.
I like the fact of the restaurant and bar being adjacent The refrigerator was rusty; there was a big roach in the room; the tub was stopped up and maintenance had to be called in to fix it. The room smelled old and stale - had to buy air freshener.
care of the staff noise at night from other guests
Unexpectedly delightful! The room was spotless and comfortable, the pool absolutely delightful, and the price outstanding. A great find for us, and it was an easy drive to historic Charleston with car.
Honestly can't think of anything except that there was plenty of places to eat nearby. Although you might get mugged or shot in the process. My room was filthy. Floor was not vacuumed and bathroom was not mopped. Cup rings on the nightstand and dresser. The hot water knob in the tub did not work and had to be turned with a screwdriver to turn on or off. Roach guts was smeared and smashed on every wall although I did not see any myself. Long women's hair was found on all my towels and inside the bed. It honestly looked and felt like housekeeping just made the bed and put new towels in the room and never cleaned from the previous guest. No outlets to charge your phone and no alarm clock either. Room key had to be charged daily cause that's all their dysfunctional system will let them do. Hotel at best...is only a 1/2 star and way overpriced. I would not stay their again even if it was free.
It was available at the last minute. Shower was dirty. Hot water took forever to warm up. Lightbulbs were missing. Chair was stained. Internet didn't work.
Limited breakfast opinions
Staff Cockroaches all over the room.
No comment to give. Room was disgusting. Staff unwilling to hang up private calls during check in and out. Sketchy area.