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The hotel was clean and staff were friendly. Totally met my needs. I just didn't do anything at the hotel but sleep because I had meetings elsewhere No knowledge of other amenities. Great location.
I loved the employees and the luxury of my room no
Everything was clean Had to up grade to get a room with a view of the pool. Additional charges for transport and internet even though they said it was complimentary. Silly charges for food and drinks in the room. Wanted to leave a day early and had to pay a charge of 50 dollars.Some of the staff won the deak seemed to be inexperienced when dealing with customers. Position of the hotel means you have to drive to eat in the evenings.
Close to golf and sailing Very poor breakfast, some of the staff has not been friendly nor attentive, difficult to get taxis, internet connection frequently broken
Friendly staff, great food, location by the river Paying for parking, and we did not have a shower curtain, complained that nite & stilll did not receive one. Had to take a bath.
We absolutely loved our stay here!! Very clean, friendly staff, amazing view of the harbor!!
Location was great. View was incredible. Rooms were noisy from the air conditioner and extremely humid. We felt wet almost the entire time. The carpet in the hallway of the 3rd floor where we stayed was dirty and had a very unpleasant odor. The fridge in the room was old and very tiny. No microwave at all. The concierge gave us some bad information and caused us to miss the only chance we had for a particular tour. Overall not a great experience and certainly not worth what we paid for the week.
Very clean resort with the most breathtaking views of the Charleston harbor. The resort was immaculate with fast friendly service. So close to everything Charleston has to offer. Will definitely visit again.
The rooms are nice but the carpet in the hallway and rooms desperately needs replacing. The concept of the resort is lovely but it is shop worn ! Too much money for the product!
Proximity to the historic water front of Charleston. Cost of meals
I felt very comfortable and safe. It is right on the water. The staff were very accomadating.
location is great Had to make three requests over two days to get someone to come and fix the safe. Party with a band, not a very good one, was extremely noisy on Thursday night until 10PM.
Loved the view, the staff, the location, the price...pretty much everything! I highly highly suggest going for an ocean-side room. The view of the bay is incredible. The staff were all professional, polite and expedient with requests. The original listing was out of my price range, but we found an excellent deal for Thanksgiving weekend. Rooms were beautifully decorated. Beds are HELLA comfortable. Had all the hallmarks of a luxury resort. The resort is fantastically situated. It's right next to Patriot's Point and you can walk to the USS Yorktown/Taffey in 5min via the pier out back. If you want to get to downtown Charleston, it's only a 10min drive or a short Water Taxi ride away (accessible by the same pier). The restaurant is a quick walk from the front door; we only went there for breakfast but it was delicious. We didn't have much time to explore or try out the other amenities (spa, pools, etc) but they looked nice! I only have a few items of feedback. Very very nitpicky minor things. None of them are worth a full star deduction, but I figure some feedback is better than none seeing as the place is pretty new. - Toiletries seemed average. Didn't really have a "wow" factor - The room seemed warmer than the thermostat setting. Easily solved by turning it down and opening the balcony door. - TV channel offerings were a bit sparse. Granted you're not in Charleston to watch TV but it could be a bit more varied. - Slightly awkward, but TP quality was lacking. This is rarely mentioned in most reviews, but it ever so slightly detracts from the "luxury" feel. - Bonfires out back could be warmer, especially in colder weather. This one is understandable given how people can be pretty dumb and lawsuits are an issue. Like I said, all of these were very very minor! None of them obviously impacted our trip but I think improving them would add a lot of polish. I would wholeheartedly recommend The Beach Club to family and friends.