Welcome to the Super 8 Charlotte Downtown we are centrally located near downtown/uptown Charlotte, with all the major attractions nearby. With us you can expect comfort, quality and friendly service at a reasonable price. For your convenience we accept parcels shipped to the property at a nominal fee, please call property directly before shipping due to limited space. Super 8 features High Speed Internet, Super Start Breakfast, and over 75 cable channels. New NASCAR Hall of Fame 2.5 miles. Whirlpool Tubs available in some King bedded rooms Airport; six miles. Within Walking Distance: Light Rail, City Bus Stops. Sorry no pets allowed.
Room amenities were adequate, staff were pleasant.
After leaving the area, I needed to contact the hotel with an urgent message but the phone number posted on Internet -- (704) 523-1404 -- rang and rang for an entire DAY with no one answering it. I checked the number numerous times and tried Googling via other sites, but this is the only phone number. The hotel website indicates that staff are available 24/7 for assistance, but they are clearly not answering their listed phone number. VERY poor business practice, I won't choose this hotel again.
We had a smoking room that smelled so bad it made me sick. We had to ask for another room but there was a 30.00 charge. Claimed to have free breakfast all I saw was corn flakes.