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5501 Carnegie Boulevard, Charlotte, NC
0.4 mi from
Every staff member was personable and friendly. Quick responses to any question/issue. Nothing ever runs perfectly but it's a great company that responds and works to improve in the future. Their GM should be proud. No much. Restaurant menu could use more vegetables but that's just me.
Great location, superb staff, nice rooms. No lobby coffee service after breakfast. No free internet in rooms.
Nice place and location. Comfortable room Why did the cleaning staff try to barge into our room repeatedly starting at 8 in the morning? Seriously tried to come into room 3 hours before checkout, then tried two more times before 11am. Ridiculous.
Every representative of the hotel we encountered was awesome. They went above and beyond their duty to provide outstanding customer service. So impressed!
You were kind enough to give me a glass of wine when I've been staying with babies for two weeks in a little bit tired! I appreciated the effort and kindness
Great location for South Park Mall, area stores and restaurants within easy walking distance. Rooms ultra modern with bare floors, give a cold, stark feel. Restaurant service needs improving.
conveneient location next to south Parl Mall. Great spacious 2bed suite and great value hotel is getting a little old and not the high of luxury
The hotel is located in a very prestigious area and close to outstanding shopping mall. Parking availability
Every thing was perfect. Didn't get to try the restaurant yet. Staff always smiling and the rooms are perfect