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Russ Hill Hotel

Charlwood, Horley, RH6 0EL, United Kingdom
+44 129 386 2171

$37+

Overall guest ratings

5.8/10 Okay
Based on 1,984 reviews

Review highlights

  • 7.9
  • 7.8
  • 4.2
  • 3.1

Nearby

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    About

    With a stay at Russ Hill Hotel in Horley, you'll be near the airport and close to Gatwick Aviation Museum and Ifield Golf Club. This hotel is within the vicinity of St. John the Baptist Church and Crawley Town Hall.

    Rooms

    Make yourself at home in one of the 190 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and you can also request irons/ironing boards.

    Amenities

    Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and a fireplace in the lobby.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Planning an event in Horley? This hotel features 52292 square feet (4858 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Room service
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    5.8 Okay
    Based on 1,984 reviews
    • 7.9 "Good location."
    • 7.8 "High value."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Food is average."
    • 5.5 "Service is ok."
    • 4.2 "Not very clean."
    • 3.1 "Terrible amenities."
    • 3.1 "Horrible vibe."
    • 2.9 "Quite uncomfortable."
    • 2.7 "Awful rooms."
    View all review categories

    Overall Rating

    6.0 Okay
    Based on 1,130 reviews
    • 8.2 "Location is great."
      8.0 "Great parking, according to 80%."
      8.9 "Good access to the airport, said 89%."
      8.6 "86% thought parking was inexpensive."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
    • 5.2 "Food is average."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      4.0 "60% said the bathroom was dirty."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.7 "83% didn't like the architecture."
      3.8 "62% were unhappy with the handicap accessible facilities."
      1.1 "89% thought the facilities needed updating."
      0.0 "100% complained about the elevator."
    • 2.8 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      0.5 "Air conditioning was criticized by 95%."
      3.5 "65% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 2.8 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    • 2.4 "Awful rooms."
      3.5 "65% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      2.2 "78% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      1.4 "86% found problems with the furniture."
      4.0 "60% said the bathroom was dirty."
      0.9 "91% thought the tv was sub-standard."
      2.7 "73% had problems with the shower."
      0.0 "100% criticized the small bathroom."
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    Overall Rating

    5.7 Okay
    Based on 357 reviews
    • 8.0 "Location is great."
      7.7 "Great parking, according to 77%."
      9.3 "Good access to the airport, said 93%."
      8.5 "85% thought parking was inexpensive."
    • 7.9 "High value."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Food is average."
    • 5.1 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      4.2 "58% said the bathroom was dirty."
    • 3.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 3.0 "Awful rooms."
      3.4 "66% didn't like the uncomfortable beds."
      4.2 "58% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      2.9 "71% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      3.5 "65% had problems with the shower."
      0.7 "Air conditioning was criticized by 93%."
      4.2 "58% said the bathroom was dirty."
    • 2.9 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      3.2 "68% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 2.8 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
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    Overall Rating

    4.6 Okay
    Based on 79 reviews
    • 8.2 "Location is great."
    • 7.5 "High value."
    • 5.8 "Bar is ok."
    • 5.7 "Food is average."
    • 5.2 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.1 "Horrible vibe."
    • 2.5 "Awful rooms."
      0.6 "94% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      2.1 "79% said rooms were small."
      2.8 "72% complained about the bathroom."
      1.0 "90% thought the tv was sub-standard."
    • 2.5 "Quite uncomfortable."
      2.1 "79% said rooms were small."
    View all review categories

    Overall Rating

    6.2 Good
    Based on 416 reviews
    • 7.9 "High value."
      8.1 "81% thought it was a great value."
    • 7.5 "Good location."
      7.8 "Great parking, according to 78%."
      9.2 "Good access to the airport, said 92%."
    • 5.8 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      5.2 "The price was ok for 52%."
    • 5.6 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 5.2 "Breakfast is mediocre."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
      4.0 "60% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."
    • 3.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 2.7 "Quite uncomfortable."
      3.6 "64% didn't like the uncomfortable beds."
      2.3 "77% said rooms were small."
      2.9 "71% thought it was too noisy."
    • 2.7 "Awful rooms."
      2.8 "72% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      2.3 "77% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      2.9 "71% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
      4.0 "60% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
    View all review categories
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