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First class staff. very helpful when necessary room facilities excellent. owner of the chateau made himself known to all his guests (good pr) breakfast substantial ( if so required) No bad points
Outstanding classic chateau. Very professional staff. Comfortable and very quiet. True gourmet cuisine.
Newly refurbished, clean room. Great bathroom & shower. Very good breakfast included. Staff seemed new & unsure of what to do at times. Dinner was not the best quality & expensive.
Clean and quiet. Breakfast excellent
The nice, newly decorated room.
1) The hotel never heard of me when I arrived,in spite of my booking through you.2) The price offered was exactly the same as your "rebate offer" Could not get breakfast served in the room. Very poor wine list with no red Bordeaux available. I shall no longer use your services.
We used this hotel as an overnight stop but restaurent was not available at weekend, only breakfast. This info should be made clear. There appears to be only one other eating place within easy walking distance.
Stayed in Ibis hotels before so what we expected. Clean but basic. Comfortable bed. Difficult to find with little or no signposting on a large commercial estate. No restaurant so we were directed to the Etap hotel next door. The food was poor and expensive.
Clean, close to the motorway and reasonably priced. Unfortunately now there are no evening meals served at this hotel. After a long drive it is very inconvenient and may make you think about staying at another hotel.
Convenient to the motorway and a comfortable stay
Good location and handy having eating place next door. Room very comfortable and clean. Would stay again en - route to Spain. No tea and coffee facilities in rooms.
Hot water cleanliness, lovely staff, excellent food. Everything good Nasty flooring in bathroom and toilet
hotel met all our expectations any was perfectly functional,keenly priced ,clean and with helpful staff a bit far from angouleme centre if you were not travelling by car but it had excellent access to national roads which was useful for trips to neighbouring towns
The outside iews to the garden, and the space of the room, the possibility of taking the bggages out of the car close to the room I was twice and the second one there were less towels and no cooffe-milk-tea in the free snaks availble in the room
Quiet,nicely furnished, larger than average rooms.Good breakfasts & evening meals at hotel. Friendly staff willing to struggle with our lack of French language.
Ideal location for an overnight stop Shower head would not stay upright
Cleanliness was an issue. outside access through multiple doors and doorways is not very convenient
location relatively dirty
Generally good experience Had problem checking in. I arrived after check in closed due to a problem in town. The auto check in machine did not recognise my booking details. I could only get a roomby booking all over again. I hope I am only charged once!
The buffet breakfast was well worth the extra euro's
the room was lovley the breakfast for 8 euros was quite poor
tea/coffee making facilities would have been appreciated - but then we're English so what do you expect!
This was a plesant surprise! A great family run hotel, the staff were very friendly and accomodating and made you feel welcome. The hotel is a charming buliding with large well kept rooms, nice swimming pool and great restaurant. It is ideally located in a small town from where you can go and explore the local area or even relax in one of the lake beaches a short drive away. It is also good value for money. We enjoyed our stay very much.
The staff were very welcoming. The room very comfortable. The food was excellent even on the 13 Euro menu. The breakfast was too sweet.. Too many sugary things. I am diabetic.
Nice hotel with a very good restaurant, swimming pool and friendly people.
The hotel was very clean and tidy with well furnished rooms and good bathroom. We had excellent friendly service and were made to feel welcome. I would heartily recommend this hotel.