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1.) The parking lot is a bit cramped. I drive a compact, and it was still difficult backing out without hitting a car on the other side of the aisle. 2.) The carpet cleaners were scheduled to come in during my stay, but I was not told about this at time of booking. And this was despite the fact that the carpets were fine! I should have been informed about the planned cleaning beforehand, because it was a part of what I was buying.
The location. It was clean. False advertising about "Free Wifi". It was only free for 24 hours for 2 devices and then you had to pay. Uncomfortable beds. Not a great experience with the staff. Called to get an early check in, was told it would be no problem by 2 different people. We still had to wait.
Nice place to stay for the money. Clean, bed was pretty comfortable. Decent pool area although it didn't look anything like the picture they have of it. Easy 101 freeway access and about 15 minutes to north hollywood and universal studios. And about 15 minutes to Malibu. Fast food and gas within walking distance/ Mcdonalds,taco bell, jack in the box, subway 7-11 and a grocery store. Quiet, didn't hear any other guest noise. They make everyone sign a noise release so it keeps everyone on their toes. Not luxury accomodations by any means but for what they charge, the location and cleanliness is great. Would stay here again. Keep in mind that the price you are given online is about 15 dollars less than what you wil actually pay, due to taxes. Parking stalls are very close together but there are more than enough spaces to accomodate every guest. Room was stuffy, had to keep the air conditioner on all night and it blew curtains open. If you go here during summer, bring a "chip clip" or something to clip the curtains closed.
Convenient location ( off the 101, as we were headed to Lompoc) and friendly staff. Overall ok hotel for what we needed. Somewhat run down and the rooms are very small! Only one queen bed in most rooms and we needed up having to get a third room ( we had planned to stay 2 adults and 2 kids in one room, which is not possible) But my request for another room was accommodated and the front desk girl gave me a matches rate for the room for the night, which was appreciated.
The hotel room was very clean. The staff were all helpful and courteous The price was great I would recommend this hotel to anyone. Hope to stay there again Thank you
it was clean. pool was nice. quiet location
good location if you have a car, comfortable and large rooms breakfast should be better
Even though I had requested a quiet room, the room we were first offered was right next to the ice machine. The second room we were offered had a bad smell, but the third room was relatively quiet and functional. The location, which is right between Ventura Boulevard - a very busy street - and Highway 101 - also a very busy highway.
Its clean and located near the freeway... Continental breakfast was not very good...apples and oranges for fruit only? Muffins were tiny. One bite size. Thank God there's a Dennys next store.Would recommend but....
It was close to the freeway and to every main attraction.
Breakfast was minimal and area was much too small.
Good location, nice kind size bed, clean.
They had nice furniture and kept the room clean also it was very close to the freeway witch made it easy. The bed was the only thing that could use major improvement. It was way too firm and it was hard to sleep and relax on it.
Very clean and good value for money. Staff very helpful.
We very much enjoyed the swimming pool and being able to sit around it with our family. The noise coming from the traffic on Ventura and the freeway behind the motel.
Very, clean, very great fragant,the room is very spacious, All brand new, I do recomend this hotel
visit children in a college nearby
Very nice rooms, and comfortable beds. Front desk help, he needed to learn English better!
Very affordable stay. Free wi-fi available Not too keen about the location. I was searching for a place to stay at Valencia right off of Hwy 5 and didn't know why they directed me to Santa Clarita. Hotel is right off a busy/noisy highway.
We booked a deluxe double queen and it was perfect, the rooms aren't enormous but very clean and well decorated. It has a fridge and a microwave.The location was perfect as we were visiting friends in the area. There is a railtrack across the street which might bother some but it didn't to us.
Nice room: nice bed, excellent bedding, nice to have a fridge, attractive tiling. Good price. Very loud. Better weatherstripping/insulation on the door and window would help (The road and railroad noise is not going away). Terrible coffee in the lobby.
The motel was clean and think for the price, it is a great deal. I would book a stay again. Towels didn't smell clean
I was pleasantly surprised to see how big the rooms were. Everything was clean. Great location . The staff was so unfriendly. I went down to the lobby to ask for an extra towel and got asked "why?" Very rudely and then was told it was my fault for having the "do not disturb" sign on the door.... Sorry that I don't like having people come in my room when I have tons of stuff in there? Very rude staff.
Nice rooms. Great value. Next to noisy road and railroad.
Very nice room for the price. Convenient location for Six Flags Magic Mountain. Free Wi-Fi in room. Loud highway noise. As long as you're a deep sleeper this shouldn't be a problem. Avoid the rooms nearest the road.
Very clean and rooms look good. I got there at check in time and still had to wait 30 minutes for the room.
Great value for your money. After reading so review I was like oh crap why did I book here. But that was not the case at all! It was clean and not noisy at all! Like some peoples reviews. When we go back to 6 flags we will definitely stay here again. You can't beat the price. I don't really have anything negative to say. The only thing is it's like a mile or 2 away from stores and gas stations.
Clean and spacious room. Good value for money. Breakfast area was small and options limited.
Overpriced. Pictures don't reflect the rooms. It's definitely false advertisement
No ice or vending machines.
Neat and spacious room. Parking space was not clean.
Everything was great... The size, the bathroom, the noise was non-existent, a fridge and microwave.. The check out time is NOT noon as stated on the bill, email, receipt, etc. It is 11am. I even asked when I got there to make sure and was told even by staff that check out is noon. I was out most of the night with my girlfriend and got back around 3am, went to sleep at 4am. I woke up to a phone call from staff at 10:45am that 11am is check out. I checked the receipt and told him it's clearly printed that it's noon. He said "no" that the maids need time to clean the rooms and check out time is always 11am. This is the same guy that when my girlfriend arrived to the hotel before me refused to let her check in (despite both our names were a part of the guests and later got resolved by the next guy's shift. (She sat in her car waiting and the next employee was happy to let her check in and doesn't know why the previous guy didn't.) This is the only experience that I'm really pissed at is that I paid for a given time and that it was abruptly changed without warning. (And through no fault of my own).
Just an ordinary motel - nothing bad but nothing extraordinary good as well. A quiet place and clean bed to sleep - just what I needed. A coffee machine is a pleasant bonus ) Despite the fact that it was the cheapest motel in North Hollywood I could find it's still overpriced - like all accomodation in LA. Wi-fi signal isn't so good.
The bed and the jacuzzi No ice bucket
they do not have king bed when I did reservat
Convienient to med facility Nothing
Free parking. Free internet. Room was clean. Smell good. Microwave and fridge.
Hotel was pretty quiet. Free parking and internet. Room had DirecTV and lots of channels. Room also had microwave and small fridge, coffeemaker and hair dryer. Pretty big room with small dining table and two chairs, also small couch chair and desk with office chair. Sink and dressing table separate from toilet and shower/tub. Premises has vending machines and ice and laundry room. Staff was friendly and competent. Complimentary coffee in breakfast room. Didn't dislike anything.
Staff was friendly, and the price was very reasonable. When I checked in, everything was a little hectic. And there were frightening noises throughout the night. Not that I felt I was in danger, but I didn't feel particularly safe either.
Next to the freeway, decent price, and there is free HBO. There was one staff member that my friends and I felt very comfortable around. He tried to start a conversation with us about where we're from just to end it with that where we are from are where a lot of "weirdos" are. Maybe he was trying to be funny but we felt like he was making us feel inferior. We asked for a refund on the WiFi (BTW It does not work!!!) and we had to go in and out of room three times to finally give him everything he needed to finally refund us and also after he has helped everyone else. Definitely need to have A LOT of patience with him. The other staff members were more helpful, quick, and efficient.
My stay was overall good A little old fashion and sheets had cigarette burns on themn
It was close to where I needed to go to. There were shops around for food and such. Not too far from the freeway. The name was not Starlight Inn. It was Roadway Inn. The address on the website is not correct either. .There was no tissue for blowing your nose. I have never been to another hotel or motel that used a flat sheet for a fitted sheet on the mattress. Also if I'm going to be paying with a credit card please don't ask me to pay in cash.
The room was clean, and decorated nicely. It was comfortable, AC/heater worked great. Totally worth every dollar, definately going back.
I liked how inexpensive it was compared to a 4star hotel I didn't like how there wasn't a double lock and a piece of chewed gum in our bed. I was too tired to even discuss this with the front desk. I just wanted out of there the next morning
very close to the location to we were attending. Also, not hard to find Nothing to do with the staff but we had some loud partiers near us, and it was right off the freeway so you could hear traffic all the time.
Very clean, freindly staff. Easy freeway access
Close to where I needed to stay. Many prostitutes
The hotel was in a convenient location. The pillows were very poor quality.
The room I was in was clean, comfortable and amazingly roomy. I was especially charmed with the tall ceilings. The towels were on the small size. If I were to stay again, I would bring by own larger towel.
The room was very big and looked nice. Dippy tub fixture. Not good when the state has water issues.
Very clean and organized staff is really courteous and friendly........ Very reasonable prices also Nothing
Nice friendly staff, clean hotel. Great value compared with other hotels nearby. Breakfast was more than adequate, coffee, tea, orange juice, milk, cold cereal, instant oatmeal, fresh fruit, toast, eggo waffles, yogurt, and pastries! Pool and spa were very nice. Fridge and microwave in room. Bed was a little too firm for me but my husband loved it. Only complaint was the toilet seat was painted over, by hand, not really a high price item to replace, lol. Would stay here again.
Staff was very friendly and available. Under construction which was not disclosed beforehand. Pool was dirty (had leaves and an outdoor chair in it). Rooms have very thin walls. There was no parking.
The staff was very nice. The parking lot was not good. People taking up 3 parking spots so you can't find a place to park.
The only saving grace was the fact that it was a 10 minute drive from universal studios. The beds were covered in hair, as well as the pillows. There were carvings in the headboard. The a/c unit was not working. There was a part of the floor that was sunken in near the restroom-this was a second floor room. The main room mirror had scribbles with sharpie on it. It appeared that the bathroom mirror had spray paint on it. There were blood spots on the bathroom floor, and a large one in the bathtub itself. The walls in the bathroom were also grimy. When he informed the front desk, all we got was "Sorry.".
Beds, floor It was very suspicious there, police arresting someone out side our door in the other parking lot. Got a weird vibe, we did not safe there. Staff was not very friendly. We got a refund on 2 out of 3 nights because kids feel asleep on bed while we called for another hotel. Graffiti on the front and bathroom doors. Cheaper doesn't mean better. Never go there.
The location was the best part about it because it's near no much The service was horrible, rude counter, it took 4 hrs to fix my tv!! Wasted vacation time
Price. Appears to have had some recent renovation. Neighborhood/location. Available parking marginal. No breakfast (but coffee available).
Nearness to Santa Monica. We drove up from San Diego and stayed in North Hills so we could be in Santa Monica early the next morning. It worked out pretty well. There is a Starbucks a quarter mile north on Sepulveda and just off the 405. Ample parking. Good shower with soap and shampoo. Can't think of anything
The room looked well kept and clean. I loved the laminate flooring, easy to keep clean and doesn't hold smells like carpet. It looks a little sketchy on the outside but inside feels clean, safe and cozy. My party spent the day at Six Flags and this was about a 25 minute drive. Then we headed to Santa Monica. A nice central location. Flexible check-in and out times. We called and said we'd be arriving late and they accommodated us. Only turn off was it was across the street from a strip club but not that big a deal to my party, might be for some though. I did not notice any sketchy or scandalous characters rooming around or anything so that's good. Also The parking lot was full and dirty but also not that big a deal to me as long as the room is clean and it was.
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Big room. Price. Room needs updating.
Nothing Disgusting filthy full of fleas filthy TMZ filthy
It was very clean.
Available Bad customer service
The fact that each room didn't have its own iron and ironing board although it was advertised as available. The breakfast was also minimal for the price at which the room was rented. This is in comparison to rooms for the same price in the vicinity.
Convenient location, clean rooms, large bed, friendly staff and a light breakfast.
Nothing Rooms nasty , dirty , smoke smell
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Bed was comfortable The room was gross. Furniture was very disgusting and horrible. The bathroom was tiny and gross
We checked in late and when we got to our room the people upstairs we VERY LOUD. There kids were jumping off the beds. We complained and it still persisted. We asked to be moved to a different room but there were none available. Lasted till 1 or 2am. The location. The beds aren't very comfortable and only one pillow per guest
Comfortable bed Blood stains on sheets, continental breakfast sucked, pool not clean, linens dirty. Super 8 wouldn't give us Wyndham rewards points
Friendly staff, cleanliness, convenience (many stores and restaurants near by as well as access to freeways) , spacious rooms
There were cocaroaches in my room staff unprofessional will never stay there again when advised there were roaches in the room we were staying they said ok didn't offer a new room or anything