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The family friendly atmosphere was most appealing. The children loved having the bunk beds and the pool was great as well.
close to Disney. a lot of activities for children. various food menu. plates in restaurant were washed too bad, there are few staff in restaurant, so nobody cleaned the tables during the meal. the stairs in the doubledecked beds were too dangerous, not convenient even for adults.
the service, staff were extremely lovely and helpful
nice, clean rooms, friendly staff and a good breakfast.
Rooms is very cleans . Breakfast is excellent . The Hotel is very nice but it has only one problem and it's the internet because it's not free and they charge 6 EUR for 3 hour and there is only one computer to use.
Being picked up by a shuttle to Disney Park. The service in the snack bar was very good and staff friendly. We were disappointed at the welcome reception was very poor and not friendly at all.
The shuttle service was excellent. With the exception of our initial contact w/ two members of the staff we felt the rest of the employees were couteous and helpful. Although we didn't really use them, the gardens were lovely the pool and the whirpool were very cold. They were also poorly located. I did not like being charged for a pool towel or locker. We arrived during the train strike and were a bit frazzled to say the least. When asking the conceriege for help and information, we were a bit put off by his lack of help.
ease from euro star and parks
the close proximity to disneyland and the easy connection.
Designed especially for the kids. Our daughter liked the room and the environment. Travelling to Disney village was very easy. We never waited for more than 5 mins for the shuttle. large rooms and large beds. There were very few personnel at the reception. for the 3 days we stayed, there was always a long queue. The breakfast could have more variety. There was a moisture smell in our room.
The location, and the size of the rooms -the cue at the breakfast and dinner ..... -the price of Booking.com was less expensive, but without dinner ....
Very easy to get around with all the shuttles/busses offered. Was able to access Disney Village, the train station, and the shopping center whenever we wanted. The staff was very friendly and helpful. My kids love the bunk beds!
We thoroughly enjoyed our stay. Thank you Magic Circus Hotel for making our stay special. We, in particular, enjoyed having cartoon characters around during breakfast and the child-friendly atmosphere that you have created in the hotel. Our kids had a fantastic time and all the staff were extremely friendly and helpful. The location was equally good. We will certainly return. I think that we would have preferred clean bed sheets at least by the third day stay of our stay. They were never changed during our 5 day stay. The room was smaller than on pictures displayed on the website. For a family of 4 it was a bit cramped.
Staff , Comfort, Quietness in room, Ease of getting to Parks. Though the items were there for making drinks, there was no kettle! Ther was a large attractive lamp in the corner,but no bulbs in it ! Small things, but they should have been ok. I was going to fill in the guest info card but the last guests one was still there uncollected.
The service was friendly, special thanks to Mr. Johann at the reception. Room was big enough and clean. Shuttle bus to the parks was excellent and easy to use. Room was quiet as we wished and also our wish to get two separate beds (for mother and 16 year old son) was fullfilled. It would be nice if there were a fridge in every room. We would have preferred a wider choice of restaurant facilities (á la carte); buffet every evening and snacks only daytime were not enough, although the buffet was very good. My son got coffee on his new shirt in the breakfast room because one waiter pushed him by mistake but we could not get any help (no laundry service nor washing powder) to clean it.
Good value for the room price Restaurant very expensive with limited quality
Clean room, near DisneyPark, shuttle Room didn't have night lock and air vent was quite noisy
The hotel is located a few minutes drive from DisneyLand and there shuttles were frequently coming. You have to pay the hotel immediately for any room service or at the restaurant, you cannot pay them upon check-out.
disneyland food ,
very clean and comfortable. staff were very helpfull, and spoke good english
The room was nice, the staff ok Took more than 30 mins to check out, missed Cups in the room after first day
Free Internet Service! The bus service between the hotel & Disney parks was not every 5 or 15 minutes as I was told over the phone by the hotel staff prior to arriving. It was every hour or more! The hotel's restaurant closes early! There were not adequate play activities for the kids.
Very nice view from the room , near from disney land If you miss the last bus from disney land you have to take a taxi , they dont know that the people want to have dinner in the disney village because theres no other restaurants in the area , after the park closed of 15 mins its the time of last bus it should be after an hour , but thanks it was a great hotel.
Nothing at all Check in time: 45 mins (Trainee without a clue, no supervising manager available) Wanted to upgrade to Suite, SAS wanted to charge the difference between discounted price and list price. Rooms were dirty. They sell standard rooms as family rooms for a higher fee, all rooms in the hotel have the same size. Staying in hotels around 50 to 70 days per year, this was the worst experience ever.
Very careful staff, calm atmosphere in hotel, good for rest and sleep,beautiful nature, wonderful breakfast nothing
Location, Staff are wonderful,clean rooms, staff are more than excellent, Buses to disney were on time and clean
the view of the golf play ground the cleaning staff they are not up to the standard
Room was conforable The spa/swimming pool was closed. The hotel was chosen expressely because of spa/swimming pool facilities. The closing was not communicated at booking. If I knew in advance I would not book that hotel.
Size of the room the comfortable bed The garden totally burn by the sun. You have then an view on a desert Window not clean at all Dirty curtain the breakfast :pancake are cold, fruit taste not good
the bus shuttle to EuroDisney, as well as the room was spacious. the breakfast is also rich and tasty. Service of the room. the do not afford slippers and bath ropes. another, they do not have a shuttle to the val d europe. the mattress need to be changes as well .
Everything for the price we payed. Room was big, and clean. Nice LCD tv, big bathroom...Hotel is 10 min withe the free shuttle bus to the disneyland park.
The decoration and comfort of the room, the golf course nearby, the quality of the breakfast and the foyer/bar area Unfortunately none of the maps of the Disneyland area show this hotel, neither do the street signs so it can be challenging to find if coming from the train station.
Free shuttle buses Unkind staff
I was hoping that there will be a refrigerator in the room as it is supposed to be a breakfast better than that. 4 euros for the English breakfast is supposed to be free as in hotels in Malaysia.
Hotel was great just needs airconditioning in the room espcially in the summer as it could get hot..love the pool and d indoor soft play as its near the cafe/ bar. I wish hot food was included in the breakfast.you have to pay extra to have bacon, egg and ssusage..
Great hotel good for families with children clean and comfortable. The one thing that definately needs a big improvement is the transportation service to & from the parks the infrequent overcrowded buses spoiled a very enjoyable holiday!
The facilities for children were excellent. Marco's pizza place was also good for getting a snack after a busy day in the parks, and 1 pizza was more than enough for two people. The shuttle buses were a bit packed and a bit of a free for all.
This is an excellent hotel if you are travelling with children. The pool, food, shopping , facilities and convenient proximity to Disneyland@Paris was brilliant for a family trip
Ease of getting to the resort without payinghuge dollars
The hole experiance. The breakfast
The friendliness of the employees The lack of hot water on last day
good for children only Breakfast
Reasonable price and good location near to Disney resort. Insulation of room is not quite well.
the room no internet,no phone cant call out,no spa, building works during our stay
Thais Massage The hotel has a very limited shuttle bus service to the metro station ( 2 km away ).We were left stranded at 8.30 pm with our 7 year old daughter .We were told the shuttle driver had gone home. Hotel was not concerned in solving our problem. Hotel in the middle of nowhere .
Clean Other time share resorts which I have stayed at had the kitchen implements (plates, cups, utensils) already supplied in the rooms. There were an added extra with an extra cost.
The swimming pool was not built, the rooms were not finished, the hotel was covered in dust and workmens tools
Having a small kitchenette and fridge. Also it was very convenient for the motorway and disneyland, but very quiet.
They didn't charge us for the extra bed.
the site is good and calm. the surrounding is high class district.not a lot of shops around but man can get his stuff. the hotel is not provided with room service. in general it is a good place to stay not to be spoiled. we r accustomed to breakfast bufet to be richer.
this is my 2nd stay in paxton this year.i will prefer this hotel to anyone who visit france. none.
CLose to train station. Close to Shopping center and outlet. And frequent free shuttle bus to Disney land which take only 10 mins
room good and near shooping centre.. the prature for the water in the tolite is very bad
Location. Near shopping mall, resturant and with shuttle stop which goes directly to Disneyland Poor breakfast in compared to its price. No iron in the room.
Exellent hotel for visiting Dysney Park, for families with children - the bus stops right in front of the hotel. It”s 30 minutes driveing to Paris, and minutes walking to a big Mall and Outlet Village. The hotel is clean with a big bathroom . I enjoyed staying at this hotel and woudd certainly recomend it.
Staff was helpful, especially Magdalena a Polish receptionist who was very nice.The hotel is next to a very big mall that is open 7 days a week, something very rear in Paris. Sea life exhibition there is very nice for kids. The bus for Disney stops in front of hotel and the new town of Val d'Europe was interesting to me, I would like to find out more about it from a real estate point of view. The blankets were old and worn out, I believe that if they changed the blankets the rest would be o.k.
Size of the room and access to Paris No tea or coffe making facility and more storage for clothes i.e. hangers
The Hotel is in a great location beside shopping centre and the regular shuttle service to Eurodisney was excellent.
Exellent place near Disneyland. Free and easy connection by bus 50 to Marne la Vallee Disneyland. There you can get tgv train to airport cdg. Near hotel very big shopping centre to by what ever you need and good restaurants. Near hotel local railwaystation, rer trains to Paris centre. So good hotel to do what most people want to do in Paris. No problems!
Great location with super close access to trains (RER access directly across street) and shuttle bus service to Disney parks. Rooms are very clean, contemporary, and comfortable. Breakfast buffet selection is expansive with options for anyone from around the world. ,Only negative is wait time and crowded shuttle bus returns at close of day from Disneyland
Large comfortable family rooms. Easy access to Disneyland Paris via shuttle bus and RER train. Across the street from Val D'Europ shopping center. Complimentary early access to Disney Park before general admission (Magic Hours).
good location only bed was so bad . and service was so poor. brack fast was poor too.
Clean room, comfortable, friendly staff, shuttle bus to Disneyland very useful, poor breakfast
The hotel is okay apart from the airconditioning problem we had. The food was very poorly prepared. No better selection especially for the kids.The toys in the dining area was too much of a distraction to kids.
good and comfort facility compared to its price the reception, staffs are not organized, you should wait at least 10 minutes whatever you want to do
very clean and warm the coloured ladies cleaning the rooms could learn how to smile when th e kids said hello to them
evrything was clean and just as described served its purpose well
Staff was very helpful, room was clean, location if the hotel and free transport to/from Disneyland was perfect. Not all staff spoke English very well, wireless internet not available in all rooms (signal marginal some floors, at least with my laptop).
Family environment, cleanliness, staff and their ability to speak English
its quite close to disney with free shuttle buses running quite frequently The room was very very warm and hard to regulate the temperate, room was quite small for a family
The location is awesome! We drove in, parked at the hotel for free and took the free shuttle to the park. Basic breakfast, but more than we needed and the staff were wonderful. The wifi was weak, but that won't stop me from coming back!
This was a very good value hotel. The rooms are a little small for a family of four, but bearing how much time you actually spend in the room this wasn't a problem. Breakfast was very good, considering this was more of a 'budget' hotel than some of the others at Disney. The Free shuttle bus to Disney is useful. Staff were informative and pleasant which added to a great stay. One problem we had was that we was in a non smoking block, by request, but found that people would smoke outside the rooms which in turn set off the fire alarms twice in the middle of the night, scaring the kids somewhat as we had to evacuate on both occasions!
the whole stay wa like a dream. the house was very big and the the hotel was very peaceful the rooms were cold
It was a small villa with 2 bed room and all facilities and all kitchen equipment. Very good place for family. Very close to disneyland and outlet. You can buy Disney tickets from the resort. Excellent security.. Close to CDG airport. Check out at 10AM is very early. Far from Paris
It was very spacious, homey and very well equipped. There are also plentiful parking spaces for everyone. The check-out time was at 10 O'clock and we were not informed until 10 O'clock, and the staff were not helpful.
Facilities, fully equipped kitchen, laundry machines inside each of the townhouse and availability of foodstuff for cooking at "marketplace" inside the resort. The wifi service inside the accomodation should be free for the guest, EUR 10 per day per machine is too expensive (i,e.unreasonable). A family with 3 children who have one notebook each will have to pay EUR 30 / day. This wifi are available for free at many other hotels. The Mobile reception at the resort also very poor.
Fantastically professional staff (Bar one) Amazing attention to detail by Hotel in local knowledge. Wonderful accomodation The staff member in the Bar failed to pick up the phone in 20 minutes of calling despite reception going over twice.
This property like all Vacation Clubs has great units. Loved cooking in the kitchen and walking around the property. Near Disneyland is a great perk for families. Could use another pool and restaurant service at the pool. Also, there are no shuttles in the middle of the day, but planning ahead helps!
- Clean the room - Required gulfe car to transport guests from the maine hotel entrance to the hall reception - need ( WI - FI ) internet free for guests - need room service
The accommodation was better than I had expected, I would mark it 10 out of 10, could not fault it. There was a shuttle that ran daily to the Disney Parks at a cost of €2 pp, the trip took around 10 min. I would not recommend staying anywhere else if going to Eurodisney, we looked at the price and reviews of the Disney Hotels and were amazed how expensive it was, put 'disney' infront of any thing and the price doubles. The place was like home. To get from the parks back to the hotel in the evening we just called them and a taxi was sent out, which was a few euro's more than the bus. There is a small shop on site which sells general groceries but is expensive, we had no car so would recommend one to get to the local supermarket. We were told to get a No' 34 bus which ran to the street which the village was located, the bus driver did not speak a word of english, it did not stop at all stops, we did not know where we were supposed to get off, so we ended up at the bus depot next to the shopping area. We called the hotel who sent out a taxi for us which arrived within 10 mins, I would recommend this method of getting to the hotel. In the evening the shuttle does not run which considering the parks do not close till late, should run later. The parks are expensive to eat, so would recommend like us you take a picnic.
Very good location for visit Disnayland! Nice corner for kids. Reach breakfast.
It is near Disneyland The personnel should speak english
the pool and the room very clean
Very close to disneyland (about 15 min) by car. Nice room. Free coffee/tea in the room. The price (225e-3 nights- 4 persons) was really good. 13 euro for a breakfast are too much. A cheaper price it will be nice.No access to Paris with public transportation.
Perfect choice if you visit Disneyland by car. Free private parking. Coffee/tee making facilities and fridge in the room are definitely a plus, together with the sliding table - ideal for making your own breakfast/lunch in the room (Carrefour in easily reachable by car in 5 min). Big hotel chains like Novotel are always reliable, no bad surprises as sometimes in smaller hotels. Rooms are very clean.
Swimming Pool It wasnt close to disney land.
Excellent value for a family visiting EuroDisney. Good evening meals that were very well priced. Free parking. Large clean rooms. Helpful staff. Swimming pool was very cold. Wi-Fi is not free to guests
We were super close to Disney which was the main reason for our stay. Once again, the Novotel was a great hotel for our family. We will continue to stay whenever we get the chance.
Was very good for price, accommodating 2 adults and 2 children, close enough for easy access to Disneyland. Would recommend.
Most staff were friendly Location of this hotel is terrible. If you have no car then i wouldnt bother staying here. You have t catch a bus to the hotel which stops running at 9.30pm. You then have no choice but to get a taxi which will rip you off.
the apartment was great exspensive car parking
Easy access to public transport system and Disney Park Provision of transport from hotel to Disney Park Unhelpful staff. Poor maintenance including electrical socket hanging off wall and toilet cistern not working properly
Location Appaling housekeeping and maintenance. Most of linen given were unchanged from previous guests with stains, human hair and foul odor. Expensive vending machine items.
space of room toilet was always smelly, toilet flush was not working, bed not so comfortable
Position of the hotel. Fairly close from shopping city, RER station & Disneyland. Good shuttle service. Lack of Room service. No cleaning and no new towel everyday if you book less then week. Expensive restaurant.
bus to disney room dirty and not cleaned despite requests
Location Staff were rude and not helpful
Excellent location next to shopping mall & outlets. Also regular and convenient shuttle buses to Disneyland. Accommodations are run down, with a rather stale smell in the hallways. Ventilation needs to be improved.
I liked how near it was to Disneyland and the free coach transfer. Close location to a fantastic shopping experience. With posh retail outlets nearby
i really liked my stay at the hotel, very clean and good price. just the people at the reception where very unfriendly! i was amazed how they treat customers; i'm working as a receptionist in a hotel in belgium.and i would never treat my customers like that. They can't speak english. we also waited for 2 hours for the shuttle bus. when we arrived we only had as answer "sorry, not or problem". Nice hotel but please get some new staff.
Excellent location close to train station- 30 minutes into Paris and 5 minutes from Euro Disney. Large, clean, comfortable rooms and a very good hotel restaurant (good quality and inexpensive).
Clean comfortable room Pleasant helpful staff Sadly slightly spoiled by no Restaurant facilities on weekend
The location. It is beside the RER station which is 2 stops from Disneyland The location was very quite in the evenings but that didnt really matter after long days in disneyland
Good and clean hotel. Staff always willing to help No
Proximity to Disneyland Paris & to RER station. Parking was available although at an extra charge. Breakfast was included & very good.
Good hotel when you visit Disneyland, it's only 10 minutes drive from the hotel. Comfortable rooms, reasonably okay breakfast buffet. Privat parking for only 7 euro p/d. English speaking employees. Good value for money. -
The hotel's location was fab, very close (in a good way) to the train station, 2 stops and you're in Disneyland. None.
Very handy for Disneyland Paris and the shopping centre nearby. We stayed the night before we went into the park as it's 10 minutes drive away. If you didn't want to stay in the expensive Disney Hotels this would be a great alternative. It's located in a new town built to service Disneyland and is therefore quite souless. don't expect a bistro 'round the corner like most French towns - there are a few fast food joints nearby - we went to Disney Village - which has it's own share of fast food!
Nice, comfortable, friendly hotel Dosn't think there is a whole lot to keep kids occupied
ease of access to road and rail links, secure parking facility, rooms clean stayed here 4 times in the past year.
This is the best Hotel in France i have seen so far. quite new, stylish and with a very friendly stall. The rooms are big and very nice designed There is a gap between the bed and the wall and during the night the pillows fall down
The room was great: large bed hudge tv, beautiful bath room. I will go again.
The rooms are spacious and offer very comfortable beds... You have a small kitchen with a fridge inside in a separate room, so you don't suffer from the fridge noise while sleeping... a nice leather sofa completes the deal, quite a good room! It is too bad many things are not functionning... the clim was not running, the two jaccuzi out of two were not working at the spa, so pretty much nothing was working there (only 60 degrees sauna, the pool is located on the back = no sun combined with cold water, design yet unconfortable seats...)
Excellent value for money. Actually worth its 4 stars. Not really a problem, but wifi in the room would be nice, instead of wired.
Excelent room ... huge space, nice design and ambience. Light everywhere and all that in an unbeatable price!
Excellent check in and rooms. Good parking facilities. All staff were attentive and very pleasant, wishing to help. Food in the restaurant is very 'rich', but fairly priced. Would have liked towel hooks in bathrooms. Also, the shower could have been positioned better in the extremely large cubicle, instead of directly in front of opening door,
This is a new modern beautiful designed hotel. I particularly liked how quiet it is, and the size of our family room was fantastic. we had to ask to have our room cleaned when we returned to it at 6pm as the only thing they had done was empty the bins. This was not acceptable. And we had to ask 3 times for the cotbed after our arrival, as our little one was very tired and ready for bed. There was no safety on the windows and it would be easy for either a child or an adult to jump.
Restaurant was good and food well prepared in variety. The rooms were very spacious and well appointed, with free internet in the room.
Very large room with top furniture, very large and comfortable bed, large screen TV, kitchen corner and very modern bathroom. An excellent deal in term of price and quality for such a room. Very convenient location for business trip to Paris south, very close to the highway and a large shopping center. The maintenance of the hotel is quite poor, some durty carpets in the walkways to the rooms, some damaged equipments have not been repaired like in the bathroom, etc. A pity for such a nice and new building !
The hotel was excellent - the staff were very polite and helpful, the rooms were clean, spacious and made perfect accommodation for our family of four. An easy 20 minute drive to Disneyland. The fact that the hotel had a pool was a bonus for our children.We would certainly recommend this quiet hotel and may well come back for the golf!
Self catering, clean, proximity to Disneyland Paris and countryside, tennis courts and pool freely available, very helpful staff. For self catering appartment for 6 only had 2 rings and microwave no real oven. For us as family of 5 it felt that the self catering part was maybe only for breakfast as not really able to cook full dinners easily for 5 with facilities available.
Very beautiful environment and nice authenthic setting. People smoking in the morning very close to the breakfast room
We wanted to be close to Disney, but we wanted somewhere nice to stay and it was very important to us that the duplex was clean and comfortable with having a young family. On the second night we stayed there there was an awful smell in the duplext (we did have an apartment with a kitchen in it).The smell clung to your clothes and the bedding, i think who ever had stayed in the room before us had cooked a fryed meal. But that was all that was off putting, the staff were really helpfull and friendly and the setting is beautiful, the room was ideal for us with a young family.It was close to Disney, but also a relaxing retreat away from it.
The location was quiet, restful and a close drive to CSG airport the following day. The only disappointment was the dinner at the restaurant. We found the serving staff to be very inexperienced (were they in training in September?) and the meal was not memorable.
The surroundings - countryside, quiet, beauty. The staff was very friendly. We could here something from below us (either washing machine or dryer), and also, running water. We stayed four nights, and they did not change the towels even though it was obvious they were not to be used again. Also, the light over the stove was out and so the sink/cooking area was very dark.
Nothing Our first room we received was dirty with old towels and bed unmade from previous guest, then our second room, was dirty but livable, so we stayed without complaint. Rooms looked very unkept with the bathroom being noticably filthy. This could be a fantastic hotel with a little more upkeep of the facilities.
Quiet setting. Perfect to have the hotelroom so close to the driving range and hole 1! Nice course. Restaurant was open on evening of arrival. We missed a sun-shade parasol on the terras. Batteries quality and number of channels was minimal.
rooms are spacious and comfortable.breakfast is good value for money. not enough light/lamps in the rooms. towels are very thin.
Location clean warm tea/coffee making facilities Shutter difficult to open and close
nice people not possible to have any drinks on tuesday evening at 22.30 hrs when we arrived after dinner
Perfect if you are going to eurodisney, only 15mins away in the car. The hotel staff were lovely, very friendly. Food provided for breakfast/dinners very nice. We had a family room and it was very cramped, but it was sufficient for our purpose just to sleep in after a mad few days at Eurodisney
Efficient staff/booking 'Not enough croissonts for breakfast 'said the kids
Easy to find. easy to park. we felt that the hotel and parking were very secure.We came back late at night with no problems Too many staff in the restaurant for breakfast doing nothing. The restaurant is modern and we felt like we were in a canteen not quite finished
wireless internet smells a little bit like had smoked in the room, however we chose a non-smking room????
A good restaurant - helpful english-speaking staff. Close to Disneyland (that's why we were there!) Breakfast wasn't included and was a little pricey for what it was.
easy access to eurodisney and paris via train
Ideal stop over hotel for Disneyland Paris. Evening meal was good value decent food. My sisters non smoking room smelt strongly of smoke.
I liked that it was easy to get to and close to Euro Disney. Our room was very clean and the staff spoke english and were very nice. We felt welcome. We reserved a triple room in which we recieved a twin room with a mattress that pulled out. The room was extremely small for 3 people.
the rooms are very clean and housekeeping was very good about refilling all items. Also the security that they had at night time for the parking. It was a fifteen minute walk to the train station. The entrance of the hotel is facing nothing, so you had to walk around the whole parking and hotel to get in. It was very hard especially with children.
As a triple room, it was too small.
Excellent room - it was large with plenty of room for the 3 of us. The staff were polite and helpful and the hotel was good value for money.
Nice area close to Disney and Paris. Restaurant staff were very unhelpfull and no one was available to serve customers waiting at the bar area.
Visited a nearby Chateau. The location
I like the place where it is every thing was good
We stayed at the Melun Ibis as an overnight stopover so used the hotel as a bedroom only. I liked the fact that when we arrived very late at night the reception was manned and the car park was secure my only critisism was that there was no air conditioning or fans in the room which made for an uncomfotable night in the 30 degree heat