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The staff were very obliging and tried earnestly to assist with our stay.They opened the bar so we could have a drinlk after a long drive and when we were told that the restaurant was closed, recommended somewhere local to eat.There is on site parking. The restaurant was closed on the day we arrived. We were not expecting to have to leave the hotel in very inclement weather to find somewhere to eat. It was an expensive stay considering all the amenities were not avilable.
Location only. This should not be classified as a four star hotel. Poor selection of toiletries and only for one person although we had a double room. Bed sloped to the middle and was uncomfortable. Poor flow of water from bath tap, it would take a week to fill it. Very poor dinner although we had the Grand Menu at Eur 38 each - 2 courses were returned, and main course portion minute.
The central location was useful for leisurely sightseeing after a long day's driving. The buffet breakfast had a good choice of items. The indoor parking arrangements are very restricted and manoeuvring was difficult. The family room we used had a poor outlook.
Friendly and efficient staff, We stayed in the family bedroom which was spacious, comfortable and functional and the hotel was in the centre of town. Parking on site.
Very good position in the centre of Chaumont and the staff were friendly and helpful. Only stayed one night but we were very impressed with the display and variety for breakfast - better than many larger Hotels. We were a little disappointed with the size of the bathroom - very small and thought it would be better to have the toilet and bath/shower made into one room so that you had room to move around.
Great clean hotel, friendly staff and a great location in the centre of town.
The manageress was extremely helpful and very pleasant who did so much to ensure out stay was enjoyable. The meals we had there and the staff attending us were excellent.
Warm welcome. Roomy and comfortable accommodation and tea making facilities and secure carparking were appreciated. Nothing to add
The staff were friendly and always very helpful. Dinner at the restaurant was pleasant and adequate, breakfast was exceptionally well-varied. On-site parking in the center of town was a convenience, although it would be difficult with many guests at one time. The separate toilet room (WC) is not for the claustrophobic! Tight, no window, and no exhaust fan! Any unpleasant odor stays for hours and permeates the rest of the living space. The hotel should consider installing exhaust fans where there are only vent spaces.
Please write at least 15 words Need more variety for breakfast
Friendly staff, clean + warm room, nice brekkie, good resto next door, right by train station. lack of provision for smokers
Very convenient location, useful to have own car park. Comfortable, clean if not exactly elegant. This is the thrid time we have stayed there for an overnight while travelling through France.
good location, friendly and helpful staff
I really liked the location. The staff was very helpful and friendly. The room was simple but comfortable. The hotel in general was very attractive and inviting. The pizza restaurant downstairs was excellent and the atmosphere very relaxing. The restaurant hours were late in the evening, however that is more cultural. We were just hungry and had to wait for it to open.
Easy to find. Good resaurant.
Very nice resturant
It was easy to find and very adequate for a one night stay. Dark corridors, but on the other hand, all for energy conservation
Free WiFi; good restaurant
Stay in your hotel every time I drive through France.Although I absolutely hatewhat you havew done with the breakfast room .I loved the posters which fitted perfectly unfortunately the stuffed animals are too big andshould be placed in a grand room with high ceilings.The pictures do not go with the circus type colours you have painted it. The animals put me off my breakfast is that the idea probably not stay again
Bedrooms comfortable. Reception staff very helpful and friendly We have stayed several times at this hotel. Usually the breakfast is OK but this time quality and standards were definitely slipping
Easy to find , a few miles from motorway Convienient but not exotic location
Friendly staff at reception. Good breakfast. Clean room. Our dog could stay with us. Excellent value.
It was really, really nice to have a steak and Budweiser in a surprisingly authentic Texas-styled restaurant! Although our dealings with most of the staff were great, just after 10:00 a.m. on our checkout day we were called by a lady (day manager???) who seemed excited that we hadn't checked out/paid them yet.
Helpfull staff, underground parking for our motorbikes. Slow service in the restaurant
Pleasant welcoming staff - good dinner in restaurant - good value for money. Just right for a one night stopover, easy to find, good parking. Convenient for LIDL. Too far out of town to walk there - nowhere scenic to walk nearby.
Room clean and comfortable. Excellent Restaurant next door. Superb quality food.The facility of the swimming pool was most welcome. Very difficult to find. Rather noisy with busy motorway only a short distance from Hotel even through the night.Breakfast good but had to find own way around no assistance given.
Exactly as expected from a 2 star hotel, rooms small, basic but clean. Decent beds and restaurant, Texas Grill, food tex-mex with a french feel....no problem. Extensive free parking. Nothing unexpected for a 2 star.
The rooms are clean, the bathroom is very good, the water was hot, and the bed was comfortable.
The food in the restaurant in the evening was good, The position on the outskirts of town was also very good for a quick stop off en route with our journey, wished I had found one more in the centre to have a look around. The room was over tired, although for the price it was very good.
The resturant It was buily in the early 70's and the room fittings and decor eflect that fact otherwise all ok
The friendliness of the staff
Breakfast Decor-stark and dull,orange and brown. Very shabby main areas,poor lighting and chair blocking emergency access.
Overall good. A personal observation that the room was dark partly due to decor which was very dark brown and orange and lighting choice of small spots.
The hotel's bar/restaurant produced an appetising evening meal at reasonable cost. The hotel's general decor is dated, worn and "tired". As an overnight en-route stop it adequately fulfilled our needs but we would not recommend it for a longer stay.
Well located, good breakfast and efficient staff. Our room was in need of refurbishment.
We appreciated the help and friendliness given to us by the "patron"-- who was in situ at the reception and/or the restaurant. .He was always available to help us and we appreciated this and the local information he provided to us.---- with a smile!! I suggest the outside parking isgreatly expanded . The hairdrier broke .but was replaced immediaely by the patron. Also , e had a shower site in the bath which was always slippery and thus dangerous . Suggest they put in a rubber mat with sucker in the bath to stop the slipperiness and avoid an accident taking place.
The resturant is first classThe owner is a really nice guy Not enough pillows on the bed
Friendly Staff and a Clean Hotel Nothing to complain about
The staff was very welcoming and helpful. The rooms were comfortable and clean.
ideal country location to break a motor way journey.Excellent food.
The hotel was very clean and friendly, food was good and location wonderful
The waiter at the hotel was very friendly even though he did not speak much English and we spoke even less French.
I used it as stopover on route from south of France to England and is only 10 minutes drive from motorway but in a lovely village surrounded by forest where I was able to walk my dog. Staff were friendly and restaurant good food and relaxing. Room spacious and comfortable.
The staff, the quisine, the local environment no
Central location in town, quiet, restful. Polite, helpful staff. Good bed and linen Food in restaurant was a little under par - we think that as it was a Monday, that the usual chef was off duty.
Easy to find, room pleasant and food good. Lovely little town to wander around after dinner. Not possible to check in until after 4pm. We and several other guests had to wander about for a while before we could check in.
excellent food room was a bit too cold
Location, location, location
enjoyed walking around the village. Useful as an overnight stop enroute to Calais.
No breakfast, Evening meal expensive and not very good.
The room was very small nowhere to put things at he side of the bed as it was against the wall.
Food excellent, service excellent Room very noisy disturbed by people outside talking during late evening , night ,with window closed. Road sweeper noise very early. Bed quite hard.
No restaurant facilities in hotel or in the town after 7pm
Out in the sticks. Only hotel in town, chosen because Nogent was a convienient overnight stop. Good restaurant. Friendly. Not knowing what to expect, it was a good choice.